Vista - Corrupted DVD driver

My DVD driver on my Aser Vista laptop has got corrupted so I can't see my
DVD drive. I've tried going in to Safe mode then uninstalling the driver and
then allowing Vista to load the driver up on reboot. But it's still
corrupted. I can't find the right drivers- it's an HL-DT-ST DVDRAM GSA-T10N
ATA device. Not sure of the manufacturer but may be Hitachi.

Also I've tried System Restore and that just states that it didn't work.

Any suggestions?

On Sat, 23 Jun 2007 19:16:20 GMT, "Wallace" <spam@nospam.com> wrote:

>My DVD driver on my Aser Vista laptop has got corrupted so I can't see my
>DVD drive. I've tried going in to Safe mode then uninstalling the driver and
>then allowing Vista to load the driver up on reboot. But it's still
>corrupted. I can't find the right drivers- it's an HL-DT-ST DVDRAM GSA-T10N
>ATA device. Not sure of the manufacturer but may be Hitachi.
>
>Also I've tried System Restore and that just states that it didn't work.
>
>Any suggestions?

Click Start,type 'System' in the search box. When System Information
comes up, double click on it. Click on the + in front of Components,
locate either CD-ROM or DVD then in the right window pane check to be
sure it is the right device if you have optical devices, then at the
bottom locate the name and location of it's driver.

Now go to the folder the driver Vista said the driver is located in,
right click on the file, properties, rename... simply put a X in front
of the name.

This should prevent Windows from finding the old corrupted version at
boot. Now reboot and it should bring up the found new hardware box and
it should ask you to insert the CD with the driver for your device.

Ring Acer, as it is under warranty. With Acer, you won't have the CD to
install just the DVD driver. It will be a complete reinstall, not a partial
install.
One of the quirks of Acer computers.

"Wallace" wrote:

> My DVD driver on my Aser Vista laptop has got corrupted so I can't see my
> DVD drive. I've tried going in to Safe mode then uninstalling the driver and
> then allowing Vista to load the driver up on reboot. But it's still
> corrupted. I can't find the right drivers- it's an HL-DT-ST DVDRAM GSA-T10N
> ATA device. Not sure of the manufacturer but may be Hitachi.
>
> Also I've tried System Restore and that just states that it didn't work.
>
> Any suggestions?
>
>
>

Try this below. Check you Upper and Lower filters. Applies to Vista also
http://support.microsoft.com/default...EN-US%3B320553
--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Wallace" <spam@nospam.com> wrote in message news:8kefi.2423$RD3.623@newsfe1-gui.ntli.net...
> My DVD driver on my Aser Vista laptop has got corrupted so I can't see my
> DVD drive. I've tried going in to Safe mode then uninstalling the driver and
> then allowing Vista to load the driver up on reboot. But it's still
> corrupted. I can't find the right drivers- it's an HL-DT-ST DVDRAM GSA-T10N
> ATA device. Not sure of the manufacturer but may be Hitachi.
>
> Also I've tried System Restore and that just states that it didn't work.
>
> Any suggestions?
>
>

Wallace...Your DVD is made by LG. Try contacting them for driver.

"Peter Foldes" <okf22@hotmail.com> wrote in message
news:OruZJYgtHHA.3556@TK2MSFTNGP05.phx.gbl...
Try this below. Check you Upper and Lower filters. Applies to Vista also
http://support.microsoft.com/default...EN-US%3B320553
--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Wallace" <spam@nospam.com> wrote in message
news:8kefi.2423$RD3.623@newsfe1-gui.ntli.net...
> My DVD driver on my Aser Vista laptop has got corrupted so I can't see my
> DVD drive. I've tried going in to Safe mode then uninstalling the driver
> and
> then allowing Vista to load the driver up on reboot. But it's still
> corrupted. I can't find the right drivers- it's an HL-DT-ST DVDRAM
> GSA-T10N
> ATA device. Not sure of the manufacturer but may be Hitachi.
>
> Also I've tried System Restore and that just states that it didn't work.
>
> Any suggestions?
>
>

Removing the value in the Upper and Lower filter worked.

It was a Freecom driver that removed the DVD access.

Thanks for people's help.


"Hsherman" <sherhar@westelcom.com> wrote in message
news:e%23QvGoktHHA.4860@TK2MSFTNGP03.phx.gbl...
> Wallace...Your DVD is made by LG. Try contacting them for driver.
>
> "Peter Foldes" <okf22@hotmail.com> wrote in message
> news:OruZJYgtHHA.3556@TK2MSFTNGP05.phx.gbl...
> Try this below. Check you Upper and Lower filters. Applies to Vista also
> http://support.microsoft.com/default...EN-US%3B320553
> --
> Peter
>
> Please Reply to Newsgroup for the benefit of others
> Requests for assistance by email can not and will not be acknowledged.
>
> "Wallace" <spam@nospam.com> wrote in message
> news:8kefi.2423$RD3.623@newsfe1-gui.ntli.net...
>> My DVD driver on my Aser Vista laptop has got corrupted so I can't see my
>> DVD drive. I've tried going in to Safe mode then uninstalling the driver
>> and
>> then allowing Vista to load the driver up on reboot. But it's still
>> corrupted. I can't find the right drivers- it's an HL-DT-ST DVDRAM
>> GSA-T10N
>> ATA device. Not sure of the manufacturer but may be Hitachi.
>>
>> Also I've tried System Restore and that just states that it didn't work.
>>
>> Any suggestions?
>>
>>
>

how do i change the value in the upper and lower filter. cos am having same problem with same model of laptop

Hi,

You don't change them, you delete them. When you reboot, they are recreated.
You will find them under:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"mewuoki" <mewuoki.2wixmq@xxxxxx-mx.forums.net> wrote in message
news:mewuoki.2wixmq@xxxxxx-mx.forums.net...

Hi,
I had the same problem, tried the upper and lower filter... it helped,
but unfortunately I deleted the filters, not only the values... did I
something wrong? does it matter? should I correct something? The DVD
driver works now...

Thanks in advance


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Wallace and Peter for posting the problem and the fix. Peter the link
no longer works but I was able to search and find this. Now my DVD
works again. I had up graded to vista on my Acer 5100 and was suprised
when it no longer worked.
Hope this helps others like it did me.

Thanks again,

RESOLUTION
Warning Serious problems might occur if you modify the registry
incorrectly by using Registry Editor or by using another method. These
problems might require that you reinstall the operating system.
Microsoft cannot guarantee that these problems can be solved. Modify
the registry at your own risk.

To resolve this problem, remove the affected filter drivers. To do
this, follow these steps:1. Click Start, type regedit in the Start
Search box, and then click regedit in the Programs list.

If you are prompted for an administrator password or confirmation,
type your password, or click Continue.
2. Locate, and then click the following registry subkey:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
Caution There can be many instances of the registry subkey that is
mentioned in step 2. You must make sure that you are in the appropriate
registry subkey before modifying the UpperFilters and the LowerFilters
values. To verify that you are in the appropriate registry subkey, make
sure that the Default data value is DVD/CD-ROM and the Class data value
is CDROM.
3. In the right pane, right-click UpperFilters, and then click Delete.

4. Click Yes to confirm the removal of the UpperFilters registry entry.

5. In the right pane, right-click LowerFilters, and then click Delete.

6. Click Yes to confirm the removal of the LowerFilters registry entry.

7. Exit Registry Editor, and then restart the computer.
Note After you remove the UpperFilters registry entry and the
LowerFilters registry entry, you may lose functionality in certain
programs such as CD recording programs. In this scenario, you must
reinstall any affected programs. If the problem recurs, contact the
program vendor to determine whether an update is available for the
program.

For information about how to contact computer software vendors, click
the appropriate article number in the following list to view the
article in the Microsoft Knowledge Base:
65416 (http://support.microsoft.com/kb/65416/) Hardware and software
vendor contact information, A-K

60781 (http://support.microsoft.com/kb/60781/) Hardware and software
vendor contact information, L-P

60782 (http://support.microsoft.com/kb/60782/) Hardware and software
vendor contact information, Q-Z
Back to the top

---------------------
When I rebooted the DVD worked. No need to restore my computer.

Thanks again Guys.

Don


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donsand
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