Vista - Error openning Office 2003

I just got a new computer with Vista Premium. I installed Office Pro 2003
without a problem.
It runs fine when I log on with my (admin) account. However, if my wife
tries to open Word in her account (general user), Office says it needs to
install a new files and that it can't find PA561401.cab. When I put my
Office disk in, it tells me it can't read it.

Any suggestions?

Short answer: I dunno :-) But ... Office caches its setup files on the
local hard disk; normally you don't actually need to CD-ROM to find setup
files. Set folder options/view to show hidden and system files and folders.
Then look for a folder named MSOcache, and open it at this folder:

C:\MSOCache\All Users\90000409-6000-11D3-8CFE-0150048383C9

and you should hopefully find the cab you need (remember to turn hidden
files OFF again, when you're finished - they are very distracting).

Other folks might have better info; hope this helps a bit.
Andrew

Eric

This is a Vista Operating system newsgroup. You need to repost this issue to the Office newsgroup where they will be able to help you. There is many experts there that can give you an answer to solve your problem

http://www.microsoft.com/communities...ic.office.misc

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Eric" <Eric@discussions.microsoft.com> wrote in message news:175C2BC9-E695-4EF2-AEDF-B67492BA17B2@microsoft.com...
>I just got a new computer with Vista Premium. I installed Office Pro 2003
> without a problem.
> It runs fine when I log on with my (admin) account. However, if my wife
> tries to open Word in her account (general user), Office says it needs to
> install a new files and that it can't find PA561401.cab. When I put my
> Office disk in, it tells me it can't read it.
>
> Any suggestions?

Eric

You need to post this message in one of the MSOffice newsgroups. The experts
there should be aware of any problems.
Here is a link.

http://www.microsoft.com/communities....docmanagement

--

Ronnie Vernon
Microsoft MVP
Windows Shell/User


"Eric" <Eric@discussions.microsoft.com> wrote in message
news:175C2BC9-E695-4EF2-AEDF-B67492BA17B2@microsoft.com...
>I just got a new computer with Vista Premium. I installed Office Pro 2003
> without a problem.
> It runs fine when I log on with my (admin) account. However, if my wife
> tries to open Word in her account (general user), Office says it needs to
> install a new files and that it can't find PA561401.cab. When I put my
> Office disk in, it tells me it can't read it.
>
> Any suggestions?

Since he is using Vista OS and this group is for Vista General Discussion I
think that he posted in the right place.

To answer the question Eric, I had a similar problem with Office and just
kept hitting "cancel" and it stopped popping up. I know this sounds crazy,
but, sometimes these error messages have no merit and I have not had it
happen since. The odd thing about it was the message that kept popping up
kept telling me that I needed to install features that I had not even chosed
during install, but, whenever I tried installing clipart files (my own) this
box would pop up and I would try and put the disk in. You can also try and
manually look for this file through your disk drive. Put the disk in and go
directly to the drive.

"Peter Foldes" <okf22@hotmail.com> wrote in message
news:OtjuF$euHHA.4868@TK2MSFTNGP02.phx.gbl...
Eric

This is a Vista Operating system newsgroup. You need to repost this issue to
the Office newsgroup where they will be able to help you. There is many
experts there that can give you an answer to solve your problem

http://www.microsoft.com/communities...ic.office.misc

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Eric" <Eric@discussions.microsoft.com> wrote in message
news:175C2BC9-E695-4EF2-AEDF-B67492BA17B2@microsoft.com...
>I just got a new computer with Vista Premium. I installed Office Pro 2003
> without a problem.
> It runs fine when I log on with my (admin) account. However, if my wife
> tries to open Word in her account (general user), Office says it needs to
> install a new files and that it can't find PA561401.cab. When I put my
> Office disk in, it tells me it can't read it.
>
> Any suggestions?

Kia

That is true, however, since everyone here is using Vista, not everyone here
will have office installed. The experts over on the office newsgroups, on
the other hand, keep track of office programs on all operating systems. If
there is an issue with installing Office 2003 on Vista, they will be aware
of it.

--

Ronnie Vernon
Microsoft MVP
Windows Shell/User


"Kia Glenn" <vababyphat@nospam.hotmail.com> wrote in message
news3249CC7-4E9E-4918-860E-EA6D9DEFDAC1@microsoft.com...
> Since he is using Vista OS and this group is for Vista General Discussion
> I think that he posted in the right place.
>
> To answer the question Eric, I had a similar problem with Office and just
> kept hitting "cancel" and it stopped popping up. I know this sounds crazy,
> but, sometimes these error messages have no merit and I have not had it
> happen since. The odd thing about it was the message that kept popping up
> kept telling me that I needed to install features that I had not even
> chosed during install, but, whenever I tried installing clipart files (my
> own) this box would pop up and I would try and put the disk in. You can
> also try and manually look for this file through your disk drive. Put the
> disk in and go directly to the drive.
>
> "Peter Foldes" <okf22@hotmail.com> wrote in message
> news:OtjuF$euHHA.4868@TK2MSFTNGP02.phx.gbl...
> Eric
>
> This is a Vista Operating system newsgroup. You need to repost this issue
> to the Office newsgroup where they will be able to help you. There is many
> experts there that can give you an answer to solve your problem
>
> http://www.microsoft.com/communities...ic.office.misc
>
> --
> Peter
>
> Please Reply to Newsgroup for the benefit of others
> Requests for assistance by email can not and will not be acknowledged.
>
> "Eric" <Eric@discussions.microsoft.com> wrote in message
> news:175C2BC9-E695-4EF2-AEDF-B67492BA17B2@microsoft.com...
>>I just got a new computer with Vista Premium. I installed Office Pro 2003
>> without a problem.
>> It runs fine when I log on with my (admin) account. However, if my wife
>> tries to open Word in her account (general user), Office says it needs to
>> install a new files and that it can't find PA561401.cab. When I put my
>> Office disk in, it tells me it can't read it.
>>
>> Any suggestions?
>

Thanks for the suggestions. I'll post on the Office forums as well.
Canceling the install does work, but whe Word opens, all my saved settings
are reset. Kinda annoying, but not the end of the world.

"Ronnie Vernon MVP" wrote:

> Eric
>
> You need to post this message in one of the MSOffice newsgroups. The experts
> there should be aware of any problems.
> Here is a link.
>
> http://www.microsoft.com/communities....docmanagement
>
> --
>
> Ronnie Vernon
> Microsoft MVP
> Windows Shell/User
>
>
> "Eric" <Eric@discussions.microsoft.com> wrote in message
> news:175C2BC9-E695-4EF2-AEDF-B67492BA17B2@microsoft.com...
> >I just got a new computer with Vista Premium. I installed Office Pro 2003
> > without a problem.
> > It runs fine when I log on with my (admin) account. However, if my wife
> > tries to open Word in her account (general user), Office says it needs to
> > install a new files and that it can't find PA561401.cab. When I put my
> > Office disk in, it tells me it can't read it.
> >
> > Any suggestions?
>