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| | #1 (permalink) |
| | Vista & QT/Itunes Install Problem Anyone know why the newest version of iTunes with Quicktime fails to install the QT component giving an error message? QT stops stops install and iTunes will not install w/o it! CM |
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| | #2 (permalink) |
| | Re: Vista & QT/Itunes Install Problem "CSM" <csm55@hotmail.com> wrote ... > Anyone know why the newest version of iTunes with Quicktime fails to > install the QT component giving an error > message? QT stops stops install and iTunes will not install w/o it! And what was the error message?? Knowing the error usually helps solve the problem! :-) Anyway it sounds like you are running into quite a common problem with iTunes and QuickTime. It is discussed in this article on Apple's website: http://docs.info.apple.com/article.html?artnum=304405 The article mentions Windows XP but the same info applies to Vista; note, you must be running as administrator (right-click the command prompt icon in the Start menu, select "Run as Administrator" to get an Administrative command prompt). If this isn't the error you're describing, reply back here with more details. Hope it helps, Andrew |
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| | #3 (permalink) |
| | Re: Vista & QT/Itunes Install Problem If you save the iTunes setup program to your drive and then try to install by opening that file, you will sometimes get the message "not a valid Win32 application". Instead of saving the download, select "run" and the program should install normally. If it still won't install, see below. I had the same problem with iTunes/QuickTime and Roxio/Sonic. Before Vista will let you update/install a newer version of a program, all remnants of the program must be completely removed from your system. Since the Vista uninstall feature sometimes does a poor job at this, these remnants often have to be removed manually. The following tutorial shows how to do this: Unable To Install Latest Version of Program on Vista "Andrew McLaren" wrote: > "CSM" <csm55@hotmail.com> wrote ... > > Anyone know why the newest version of iTunes with Quicktime fails to > > install the QT component giving an error > > message? QT stops stops install and iTunes will not install w/o it! > > And what was the error message?? Knowing the error usually helps solve the > problem! :-) > > Anyway it sounds like you are running into quite a common problem with > iTunes and QuickTime. It is discussed in this article on Apple's website: > > http://docs.info.apple.com/article.html?artnum=304405 > > > The article mentions Windows XP but the same info applies to Vista; note, > you must be running as administrator (right-click the command prompt icon in > the Start menu, select "Run as Administrator" to get an Administrative > command prompt). > > If this isn't the error you're describing, reply back here with more > details. > > Hope it helps, > Andrew > > |
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