I have just tried to install the official Vista printer driver
for my Samsung ML-4500 laser printer. About halfway through, the system
crashed with a BSOD and every time I try to reboot I get a BSOD and the
following technical information:
STOP: 0x0000007E (0xC0000005, 0x81D825D8, 0x83090940, 0x8309063C).
The OS (Vista 32 bit ultimate edition) will not start up normally and I
cannot perform a system restore. It will start up in safe mode and when I
connect to microsoft to check the problem I receive the message:
"You received this message because a device driver
installed on your
computer caused the windows operating system to stop unexpectedly. This type
of error is referred to as a "stop error". A stop error requires you to
restart your computer.
Neither the above or the BSOD tells me what the problem driver
is. I assume
it is the Samsung driver which started installing before the first BSOD but
none of the above tells me how to find the problem driver and how to get rid
I have tried disabling all startup programs and all non microsoft services
but this doesn't help.
I cannot find any information elsewhere on the internet about anybody
getting this problem after installing this driver. Any help or suggestions
would be greatly appreciated.