Vista - Can't install Office 2007 pro, get don't have access to file error 1310 in vista ultimate

I get Error 1310

Error writing to file c:\config.msi\25093.rbf. Verify that you have access
to that directory.

Everytime I try to install Office 2007 Pro in Vista Ultimate I get this
error, but I have gotten a different filename the 2 times I tried to
install. Works fine on my other pc running windows xp. in vista i am full
admin with full rights. So what is going on here?

Differing errors suggest damaged/dirty media or drive.
Bad memory can also cause it.

If the same media was used for other installation, clean it.

Otherwise since this is a Windows Vista newsgroup, try an Office
newsgroup:
http://aumha.org/nntp.htm

--
Jupiter Jones [MVP]
http://www3.telus.net/dandemar
http://www.dts-l.org


"AMD" <g@g.com> wrote in message
news:%236XQhlBxHHA.4652@TK2MSFTNGP05.phx.gbl...
>I get Error 1310
>
> Error writing to file c:\config.msi\25093.rbf. Verify that you have
> access to that directory.
>
> Everytime I try to install Office 2007 Pro in Vista Ultimate I get
> this error, but I have gotten a different filename the 2 times I
> tried to install. Works fine on my other pc running windows xp. in
> vista i am full admin with full rights. So what is going on here?

"Jupiter Jones [MVP]" <jones_jupiter@hotnomail.com> wrote in message
news:e87OhlCxHHA.1484@TK2MSFTNGP06.phx.gbl...
> Differing errors suggest damaged/dirty media or drive.
> Bad memory can also cause it.
>
> If the same media was used for other installation, clean it.
>
> Otherwise since this is a Windows Vista newsgroup, try an Office
> newsgroup:
> http://aumha.org/nntp.htm
>
> --
> Jupiter Jones [MVP]
> http://www3.telus.net/dandemar
> http://www.dts-l.org
>
>
> "AMD" <g@g.com> wrote in message
> news:%236XQhlBxHHA.4652@TK2MSFTNGP05.phx.gbl...
>>I get Error 1310
>>
>> Error writing to file c:\config.msi\25093.rbf. Verify that you have
>> access to that directory.
>>
>> Everytime I try to install Office 2007 Pro in Vista Ultimate I get this
>> error, but I have gotten a different filename the 2 times I tried to
>> install. Works fine on my other pc running windows xp. in vista i am full
>> admin with full rights. So what is going on here?
>


Installs fine in windows xp.
i posted in an office group with no reply.

On Thu, 12 Jul 2007 17:21:05 -0700, AMD wrote:

> "Jupiter Jones [MVP]" <jones_jupiter@hotnomail.com> wrote in message
> news:e87OhlCxHHA.1484@TK2MSFTNGP06.phx.gbl...
>> Differing errors suggest damaged/dirty media or drive.
>> Bad memory can also cause it.
>>
>> If the same media was used for other installation, clean it.
>>
>> Otherwise since this is a Windows Vista newsgroup, try an Office
>> newsgroup:
>> http://aumha.org/nntp.htm
>>
>> --
>> Jupiter Jones [MVP]
>> http://www3.telus.net/dandemar
>> http://www.dts-l.org
>>
>>
>> "AMD" <g@g.com> wrote in message
>> news:%236XQhlBxHHA.4652@TK2MSFTNGP05.phx.gbl...
>>>I get Error 1310
>>>
>>> Error writing to file c:\config.msi\25093.rbf. Verify that you have
>>> access to that directory.
>>>
>>> Everytime I try to install Office 2007 Pro in Vista Ultimate I get this
>>> error, but I have gotten a different filename the 2 times I tried to
>>> install. Works fine on my other pc running windows xp. in vista i am full
>>> admin with full rights. So what is going on here?
>>
>
>
> Installs fine in windows xp.
> i posted in an office group with no reply.

Suggest you try OpenOffice.org - won't cost you a farthing to check it out.

"ray" <ray@zianet.com> wrote in message
newsan.2007.07.13.03.38.43.913040@zianet.com...
> On Thu, 12 Jul 2007 17:21:05 -0700, AMD wrote:
>
>> "Jupiter Jones [MVP]" <jones_jupiter@hotnomail.com> wrote in message
>> news:e87OhlCxHHA.1484@TK2MSFTNGP06.phx.gbl...
>>> Differing errors suggest damaged/dirty media or drive.
>>> Bad memory can also cause it.
>>>
>>> If the same media was used for other installation, clean it.
>>>
>>> Otherwise since this is a Windows Vista newsgroup, try an Office
>>> newsgroup:
>>> http://aumha.org/nntp.htm
>>>
>>> --
>>> Jupiter Jones [MVP]
>>> http://www3.telus.net/dandemar
>>> http://www.dts-l.org
>>>
>>>
>>> "AMD" <g@g.com> wrote in message
>>> news:%236XQhlBxHHA.4652@TK2MSFTNGP05.phx.gbl...
>>>>I get Error 1310
>>>>
>>>> Error writing to file c:\config.msi\25093.rbf. Verify that you have
>>>> access to that directory.
>>>>
>>>> Everytime I try to install Office 2007 Pro in Vista Ultimate I get this
>>>> error, but I have gotten a different filename the 2 times I tried to
>>>> install. Works fine on my other pc running windows xp. in vista i am
>>>> full
>>>> admin with full rights. So what is going on here?
>>>
>>
>>
>> Installs fine in windows xp.
>> i posted in an office group with no reply.
>
> Suggest you try OpenOffice.org - won't cost you a farthing to check it
> out.
>


thanks, but that doesn't answer my question.

I had the same problem trying to install office 2007 on vista but also got an
error 2203 message as well. Spent 5 hours on the phone with MS Product
support and they could not fix. tried downloading a clean file, same problem,
so issue was not the CD being damaged. Changed file extensions to .old, gave
access to everyone to everything, still did not work. If you find an answer,
MS would like toknow as well. They finally told me they would have to involve
the Vista Product support team and call me back. It has been two days and
still no answer. Now, All I want to know is HOW DO I GET MY MONEY BACK FOR
THE SOFTWARE?

"AMD" wrote:

> "ray" <ray@zianet.com> wrote in message
> newsan.2007.07.13.03.38.43.913040@zianet.com...
> > On Thu, 12 Jul 2007 17:21:05 -0700, AMD wrote:
> >
> >> "Jupiter Jones [MVP]" <jones_jupiter@hotnomail.com> wrote in message
> >> news:e87OhlCxHHA.1484@TK2MSFTNGP06.phx.gbl...
> >>> Differing errors suggest damaged/dirty media or drive.
> >>> Bad memory can also cause it.
> >>>
> >>> If the same media was used for other installation, clean it.
> >>>
> >>> Otherwise since this is a Windows Vista newsgroup, try an Office
> >>> newsgroup:
> >>> http://aumha.org/nntp.htm
> >>>
> >>> --
> >>> Jupiter Jones [MVP]
> >>> http://www3.telus.net/dandemar
> >>> http://www.dts-l.org
> >>>
> >>>
> >>> "AMD" <g@g.com> wrote in message
> >>> news:%236XQhlBxHHA.4652@TK2MSFTNGP05.phx.gbl...
> >>>>I get Error 1310
> >>>>
> >>>> Error writing to file c:\config.msi\25093.rbf. Verify that you have
> >>>> access to that directory.
> >>>>
> >>>> Everytime I try to install Office 2007 Pro in Vista Ultimate I get this
> >>>> error, but I have gotten a different filename the 2 times I tried to
> >>>> install. Works fine on my other pc running windows xp. in vista i am
> >>>> full
> >>>> admin with full rights. So what is going on here?
> >>>
> >>
> >>
> >> Installs fine in windows xp.
> >> i posted in an office group with no reply.
> >
> > Suggest you try OpenOffice.org - won't cost you a farthing to check it
> > out.
> >
>
>
> thanks, but that doesn't answer my question.
>
>

Return retail products seller or Microsoft for a refund.
Easier if you live in North America:
http://www.microsoft.com/mscorp/prod...nd/refund.mspx

If it is OEM, contact the seller.

--
Jupiter Jones [MVP]
http://www3.telus.net/dandemar
http://www.dts-l.org


"Znac" <Znac@discussions.microsoft.com> wrote in message
news:9E422F27-C060-432D-BB14-56EEE3763354@microsoft.com...
>I had the same problem trying to install office 2007 on vista but
>also got an
> error 2203 message as well. Spent 5 hours on the phone with MS
> Product
> support and they could not fix. tried downloading a clean file, same
> problem,
> so issue was not the CD being damaged. Changed file extensions to
> .old, gave
> access to everyone to everything, still did not work. If you find an
> answer,
> MS would like toknow as well. They finally told me they would have
> to involve
> the Vista Product support team and call me back. It has been two
> days and
> still no answer. Now, All I want to know is HOW DO I GET MY MONEY
> BACK FOR
> THE SOFTWARE?

Assuming that this folder exists and it is an ownership problem try this;

Log in as the Administrator
(To enable this account go to: Administrator Tools -> Local Security
Policy -> Local Policies -> Security Options -> Enable Administrator Account
Status)

Now; Browse to the folder in question, right click it and open "Properties";
Select the "Security" tab and then click "Advanced";
Select the "Owner" tab and then click the "Edit" button;
Click "Other users or groups" and type in your user name, now select Ok;
On the previous window, make sure "Replace owner on sub containers and
objects" is ticked;
Click Ok and continue to close all the open dialogs.

The account name you gave should now own this folder and its contents.

You can logon as this user and try reinstalling Office, or delete the
trouble folder and try a fresh install from the original CD/File, make sure
when installing to right click and select "Run as administrator".

Hope this helps

Regards, Frank

"Znac" <Znac@discussions.microsoft.com> wrote in message
news:9E422F27-C060-432D-BB14-56EEE3763354@microsoft.com...
>I had the same problem trying to install office 2007 on vista but also got
>an
> error 2203 message as well. Spent 5 hours on the phone with MS Product
> support and they could not fix. tried downloading a clean file, same
> problem,
> so issue was not the CD being damaged. Changed file extensions to .old,
> gave
> access to everyone to everything, still did not work. If you find an
> answer,
> MS would like toknow as well. They finally told me they would have to
> involve
> the Vista Product support team and call me back. It has been two days and
> still no answer. Now, All I want to know is HOW DO I GET MY MONEY BACK
> FOR
> THE SOFTWARE?
>
> "AMD" wrote:
>
>> "ray" <ray@zianet.com> wrote in message
>> newsan.2007.07.13.03.38.43.913040@zianet.com...
>> > On Thu, 12 Jul 2007 17:21:05 -0700, AMD wrote:
>> >
>> >> "Jupiter Jones [MVP]" <jones_jupiter@hotnomail.com> wrote in message
>> >> news:e87OhlCxHHA.1484@TK2MSFTNGP06.phx.gbl...
>> >>> Differing errors suggest damaged/dirty media or drive.
>> >>> Bad memory can also cause it.
>> >>>
>> >>> If the same media was used for other installation, clean it.
>> >>>
>> >>> Otherwise since this is a Windows Vista newsgroup, try an Office
>> >>> newsgroup:
>> >>> http://aumha.org/nntp.htm
>> >>>
>> >>> --
>> >>> Jupiter Jones [MVP]
>> >>> http://www3.telus.net/dandemar
>> >>> http://www.dts-l.org
>> >>>
>> >>>
>> >>> "AMD" <g@g.com> wrote in message
>> >>> news:%236XQhlBxHHA.4652@TK2MSFTNGP05.phx.gbl...
>> >>>>I get Error 1310
>> >>>>
>> >>>> Error writing to file c:\config.msi\25093.rbf. Verify that you have
>> >>>> access to that directory.
>> >>>>
>> >>>> Everytime I try to install Office 2007 Pro in Vista Ultimate I get
>> >>>> this
>> >>>> error, but I have gotten a different filename the 2 times I tried to
>> >>>> install. Works fine on my other pc running windows xp. in vista i am
>> >>>> full
>> >>>> admin with full rights. So what is going on here?
>> >>>
>> >>
>> >>
>> >> Installs fine in windows xp.
>> >> i posted in an office group with no reply.
>> >
>> > Suggest you try OpenOffice.org - won't cost you a farthing to check it
>> > out.
>> >
>>
>>
>> thanks, but that doesn't answer my question.
>>
>>