This morning my computer updated an nvidia sata controller. Twice, because i
have two sata drives.



Now Vista wants me to reactivate because of hardware changes.

When I continue with the activation process I'm told that number is already
in use.

Typing in my product key from the (legal) software gives the same result.

How can I get this error corrected? (in the next 3 days!)

Thanks for any insight.

Richard Stricker

Richard;
Select the option to activate by phone.
Call Microsoft at the displayed number, normally done in less than 10
minutes.

--
Jupiter Jones [MVP]
http://www3.telus.net/dandemar
http://www.dts-l.org


"Richard Stricker" <clearpath@cox.net> wrote in message
news:61683E18-D964-47DE-8FE2-22D7742F8B6E@microsoft.com...
> This morning my computer updated an nvidia sata controller. Twice,
> because i have two sata drives.
>
> Now Vista wants me to reactivate because of hardware changes.
>
> When I continue with the activation process I'm told that number is
> already in use.
>
> Typing in my product key from the (legal) software gives the same
> result.
>
> How can I get this error corrected? (in the next 3 days!)
>
> Thanks for any insight.
>
> Richard Stricker

Thanks for your answer to this problem. Phone activation was easy and solved
the problem. Activation window is from right click of computer icon, then
choose properties... ( i didn't know where to find it at first...)

R.

I am not impressed with Microsofts support of disabled customers in this
area. I suffer with Social Anxiety amongst other things, the last thing I
need is being force to pick up the phone to activate windows because
Microsoft decided to update my pc with this unasked for update.

This is a serious problem for me, and not one I had expected to occur until
the next hardware upgrade which is a long way off. Now I have to cope with
extreme anxiety just thinking about phoning before I am finally able to force
myself to do so.

Thank you Windows Update and Microsoft for literally ruining my day.

"Jupiter Jones [MVP]" wrote:

> Richard;
> Select the option to activate by phone.
> Call Microsoft at the displayed number, normally done in less than 10
> minutes.
>
> --
> Jupiter Jones [MVP]
> http://www3.telus.net/dandemar
> http://www.dts-l.org
>
>
> "Richard Stricker" <clearpath@cox.net> wrote in message
> news:61683E18-D964-47DE-8FE2-22D7742F8B6E@microsoft.com...
> > This morning my computer updated an nvidia sata controller. Twice,
> > because i have two sata drives.
> >
> > Now Vista wants me to reactivate because of hardware changes.
> >
> > When I continue with the activation process I'm told that number is
> > already in use.
> >
> > Typing in my product key from the (legal) software gives the same
> > result.
> >
> > How can I get this error corrected? (in the next 3 days!)
> >
> > Thanks for any insight.
> >
> > Richard Stricker
>
>

Miramis82

Have you tried to contact Microsoft Product Support about this problem?

Microsoft is very sensitive to users with disabilities. Go to the following
website and select the version of Vista that you have installed.

You will be taken to a website that has Email and Online Chat options to
contact customer service. Explain the problem you are having and I'm sure
they will be able to help.

Help and Support:
http://support.microsoft.com/oas/def...px?gprid=11732


--

Ronnie Vernon
Microsoft MVP
Windows Shell/User


"miramis82" <miramis82@discussions.microsoft.com> wrote in message
newsF23DC4B-19FB-4FB3-95EE-1363DF58D280@microsoft.com...
>I am not impressed with Microsofts support of disabled customers in this
> area. I suffer with Social Anxiety amongst other things, the last thing I
> need is being force to pick up the phone to activate windows because
> Microsoft decided to update my pc with this unasked for update.
>
> This is a serious problem for me, and not one I had expected to occur
> until
> the next hardware upgrade which is a long way off. Now I have to cope
> with
> extreme anxiety just thinking about phoning before I am finally able to
> force
> myself to do so.
>
> Thank you Windows Update and Microsoft for literally ruining my day.
>
> "Jupiter Jones [MVP]" wrote:
>
>> Richard;
>> Select the option to activate by phone.
>> Call Microsoft at the displayed number, normally done in less than 10
>> minutes.
>>
>> --
>> Jupiter Jones [MVP]
>> http://www3.telus.net/dandemar
>> http://www.dts-l.org
>>
>>
>> "Richard Stricker" <clearpath@cox.net> wrote in message
>> news:61683E18-D964-47DE-8FE2-22D7742F8B6E@microsoft.com...
>> > This morning my computer updated an nvidia sata controller. Twice,
>> > because i have two sata drives.
>> >
>> > Now Vista wants me to reactivate because of hardware changes.
>> >
>> > When I continue with the activation process I'm told that number is
>> > already in use.
>> >
>> > Typing in my product key from the (legal) software gives the same
>> > result.
>> >
>> > How can I get this error corrected? (in the next 3 days!)
>> >
>> > Thanks for any insight.
>> >
>> > Richard Stricker
>>
>>