Vista - can't install office

I get Error 1310

Error writing to file c:\config.msi\25093.rbf. Verify that you have access
to that directory.

Everytime I try to install Office 2007 Pro in Vista Ultimate I get this
error, but I have gotten a different filename the 2 times I tried to
install. Works fine on my other pc running windows xp. in vista i am full
admin with full rights. So what is going on here?

Please repost your inquiry in the Microsoft Office newsgroup:
http://www.microsoft.com/office/comm...&lang=en&cr=US

--
Carey Frisch
Microsoft MVP
Windows - Shell/User

---------------------------------------------------------------------------*-----

"AMD" wrote:

I get Error 1310

Error writing to file c:\config.msi\25093.rbf. Verify that you have access
to that directory.

Everytime I try to install Office 2007 Pro in Vista Ultimate I get this
error, but I have gotten a different filename the 2 times I tried to
install. Works fine on my other pc running windows xp. in vista i am full
admin with full rights. So what is going on here?

Your a good candidate to add to the kill file, multi posting instead of
crossposting, and posting to many obviously irrelevant groups.

--
----
Crosspost, do not multipost http://www.blakjak.demon.co.uk/mul_crss.htm
How to ask a question http://support.microsoft.com/kb/555375
How to Post http://www.dts-l.org/goodpost.htm
----------------------------------------------------------------------------------------------------------------------
"AMD" <g@g.com> wrote in message
news:ubvwQsJyHHA.3696@TK2MSFTNGP03.phx.gbl...
>I get Error 1310
>
> Error writing to file c:\config.msi\25093.rbf. Verify that you have access
> to that directory.
>
> Everytime I try to install Office 2007 Pro in Vista Ultimate I get this
> error, but I have gotten a different filename the 2 times I tried to
> install. Works fine on my other pc running windows xp. in vista i am full
> admin with full rights. So what is going on here?

On Tue, 17 Jul 2007 10:50:51 -0700, AMD wrote:

> I get Error 1310
>
> Error writing to file c:\config.msi\25093.rbf. Verify that you have access
> to that directory.
>
> Everytime I try to install Office 2007 Pro in Vista Ultimate I get this
> error, but I have gotten a different filename the 2 times I tried to
> install. Works fine on my other pc running windows xp. in vista i am full
> admin with full rights. So what is going on here?

Since no one else can bother to give you a helpful suggestion, I'll try.
FWIW - it won't cost a farthing to try out OpenOffice.org. It will
probably do everything you need. OpenOffice.org is an open source office
suite - a work alike of ms office. It imports and exports ms office
formats as well as word perfect and several other formats.

"ray" <ray@zianet.com> wrote in message
newsan.2007.07.17.23.01.21.435405@zianet.com...
> On Tue, 17 Jul 2007 10:50:51 -0700, AMD wrote:
>
>> I get Error 1310
>>
>> Error writing to file c:\config.msi\25093.rbf. Verify that you have
>> access
>> to that directory.
>>
>> Everytime I try to install Office 2007 Pro in Vista Ultimate I get this
>> error, but I have gotten a different filename the 2 times I tried to
>> install. Works fine on my other pc running windows xp. in vista i am full
>> admin with full rights. So what is going on here?
>
> Since no one else can bother to give you a helpful suggestion, I'll try.
> FWIW - it won't cost a farthing to try out OpenOffice.org. It will
> probably do everything you need. OpenOffice.org is an open source office
> suite - a work alike of ms office. It imports and exports ms office
> formats as well as word perfect and several other formats.
>


I don't read your post as being any more helpful to answering the original
question about installing Office than the other posts. Your "helpful"
suggestion is "don't use Office." OK, what about the WordPerfect Suite? Or
Works?

To the original poster: try this link:
http://support.microsoft.com/kb/296175

This KB article is specifically about Office 2000... but it can't hurt to
read it.

Good luck,

Lang

"Lang Murphy" <lang_murphy@hotmail.com> wrote in message
news:E1E7D466-723D-4C70-9E63-B456E6EC6ED8@microsoft.com...
> "ray" <ray@zianet.com> wrote in message
> newsan.2007.07.17.23.01.21.435405@zianet.com...
>> On Tue, 17 Jul 2007 10:50:51 -0700, AMD wrote:
>>
>>> I get Error 1310
>>>
>>> Error writing to file c:\config.msi\25093.rbf. Verify that you have
>>> access
>>> to that directory.
>>>
>>> Everytime I try to install Office 2007 Pro in Vista Ultimate I get this
>>> error, but I have gotten a different filename the 2 times I tried to
>>> install. Works fine on my other pc running windows xp. in vista i am
>>> full
>>> admin with full rights. So what is going on here?
>>
>> Since no one else can bother to give you a helpful suggestion, I'll try.
>> FWIW - it won't cost a farthing to try out OpenOffice.org. It will
>> probably do everything you need. OpenOffice.org is an open source office
>> suite - a work alike of ms office. It imports and exports ms office
>> formats as well as word perfect and several other formats.
>>
>
>
> I don't read your post as being any more helpful to answering the original
> question about installing Office than the other posts. Your "helpful"
> suggestion is "don't use Office." OK, what about the WordPerfect Suite? Or
> Works?
>
> To the original poster: try this link:
> http://support.microsoft.com/kb/296175
>
> This KB article is specifically about Office 2000... but it can't hurt to
> read it.
>
> Good luck,
>
> Lang


Thanks for the link.
I am installing from the pc so i tried the unreg and re reg of the installer
thingy in method 2. did not work still.

AMD wrote:

> I get Error 1310
>
> Error writing to file c:\config.msi\25093.rbf. Verify that you have
> access to that directory.
>
> Everytime I try to install Office 2007 Pro in Vista Ultimate I get this
> error, but I have gotten a different filename the 2 times I tried to
> install. Works fine on my other pc running windows xp. in vista i am
> full admin with full rights. So what is going on here?

Empty (delete) all of your temp file. Download and install
Windows Installer Cleanup Utility. Use it to delete the failed install
attempt.

http://support.microsoft.com/kb/290301

Then install Office 2007.
Frank

"AMD" <g@g.com> wrote in message
news:Oi%23m%23PxzHHA.5408@TK2MSFTNGP02.phx.gbl...
> "Lang Murphy" <lang_murphy@hotmail.com> wrote in message
> news:E1E7D466-723D-4C70-9E63-B456E6EC6ED8@microsoft.com...
>> "ray" <ray@zianet.com> wrote in message
>> newsan.2007.07.17.23.01.21.435405@zianet.com...
>>> On Tue, 17 Jul 2007 10:50:51 -0700, AMD wrote:
>>>
>>>> I get Error 1310
>>>>
>>>> Error writing to file c:\config.msi\25093.rbf. Verify that you have
>>>> access
>>>> to that directory.
>>>>
>>>> Everytime I try to install Office 2007 Pro in Vista Ultimate I get this
>>>> error, but I have gotten a different filename the 2 times I tried to
>>>> install. Works fine on my other pc running windows xp. in vista i am
>>>> full
>>>> admin with full rights. So what is going on here?
>>>
>>> Since no one else can bother to give you a helpful suggestion, I'll try.
>>> FWIW - it won't cost a farthing to try out OpenOffice.org. It will
>>> probably do everything you need. OpenOffice.org is an open source office
>>> suite - a work alike of ms office. It imports and exports ms office
>>> formats as well as word perfect and several other formats.
>>>
>>
>>
>> I don't read your post as being any more helpful to answering the
>> original question about installing Office than the other posts. Your
>> "helpful" suggestion is "don't use Office." OK, what about the
>> WordPerfect Suite? Or Works?
>>
>> To the original poster: try this link:
>> http://support.microsoft.com/kb/296175
>>
>> This KB article is specifically about Office 2000... but it can't hurt to
>> read it.
>>
>> Good luck,
>>
>> Lang
>
>
> Thanks for the link.
> I am installing from the pc so i tried the unreg and re reg of the
> installer thingy in method 2. did not work still.


Well... sorry bout that... I'm out of ideas. I haven't gone back and read
the other replies... u did try installing as admin? Kicking off the install
with "Run as Administrator"? Doesn't matter if you're logged on as admin...
when you try to run an app, it still runs in user context, I believe. Still
have to select Run as Administrator option by right clicking on install exe.

I've got Office 2007 running on two Vista Ultimate boxes here... might want
to try an Office ng...

I noticed you said that two different installs choked on two different file
names... well... if they're temp files, the names of which might be
generated on the fly, could be the same file... sounds like a permissions
issue... so.... try the Run as Administrator thing, even though you're
logged on as admin.

Good luck,

Lang

"Lang Murphy" <lang_murphy@hotmail.com> wrote in message
news:8578AEAC-E26A-4841-9FB6-42700C3D84E5@microsoft.com...
> "AMD" <g@g.com> wrote in message
> news:Oi%23m%23PxzHHA.5408@TK2MSFTNGP02.phx.gbl...
>> "Lang Murphy" <lang_murphy@hotmail.com> wrote in message
>> news:E1E7D466-723D-4C70-9E63-B456E6EC6ED8@microsoft.com...
>>> "ray" <ray@zianet.com> wrote in message
>>> newsan.2007.07.17.23.01.21.435405@zianet.com...
>>>> On Tue, 17 Jul 2007 10:50:51 -0700, AMD wrote:
>>>>
>>>>> I get Error 1310
>>>>>
>>>>> Error writing to file c:\config.msi\25093.rbf. Verify that you have
>>>>> access
>>>>> to that directory.
>>>>>
>>>>> Everytime I try to install Office 2007 Pro in Vista Ultimate I get
>>>>> this
>>>>> error, but I have gotten a different filename the 2 times I tried to
>>>>> install. Works fine on my other pc running windows xp. in vista i am
>>>>> full
>>>>> admin with full rights. So what is going on here?
>>>>
>>>> Since no one else can bother to give you a helpful suggestion, I'll
>>>> try.
>>>> FWIW - it won't cost a farthing to try out OpenOffice.org. It will
>>>> probably do everything you need. OpenOffice.org is an open source
>>>> office
>>>> suite - a work alike of ms office. It imports and exports ms office
>>>> formats as well as word perfect and several other formats.
>>>>
>>>
>>>
>>> I don't read your post as being any more helpful to answering the
>>> original question about installing Office than the other posts. Your
>>> "helpful" suggestion is "don't use Office." OK, what about the
>>> WordPerfect Suite? Or Works?
>>>
>>> To the original poster: try this link:
>>> http://support.microsoft.com/kb/296175
>>>
>>> This KB article is specifically about Office 2000... but it can't hurt
>>> to read it.
>>>
>>> Good luck,
>>>
>>> Lang
>>
>>
>> Thanks for the link.
>> I am installing from the pc so i tried the unreg and re reg of the
>> installer thingy in method 2. did not work still.
>
>
> Well... sorry bout that... I'm out of ideas. I haven't gone back and read
> the other replies... u did try installing as admin? Kicking off the
> install with "Run as Administrator"? Doesn't matter if you're logged on as
> admin... when you try to run an app, it still runs in user context, I
> believe. Still have to select Run as Administrator option by right
> clicking on install exe.
>
> I've got Office 2007 running on two Vista Ultimate boxes here... might
> want to try an Office ng...
>
> I noticed you said that two different installs choked on two different
> file names... well... if they're temp files, the names of which might be
> generated on the fly, could be the same file... sounds like a permissions
> issue... so.... try the Run as Administrator thing, even though you're
> logged on as admin.
>
> Good luck,
>
> Lang


I've asked in an office group and others too with no help yet.
I have right click and run as admin and it does no good. Same issue still.