Vista - IE7 (32-bits) crashes and freezes incessantly in Vista 64

**Brink** · 07-26-2007

Quote: Originally Posted by Trond Ruud

Here, the Vista Internet Explorer-32 freeze/crash/restart/crash-again/
problems are as bad as ever
I checked the Event Viewer now after a long series of crashes and found 5
identical error instances, specifying the errors as follows:

The program iexplore.exe version 7.0.6000.16473 stopped interacting with
Windows and was closed. To see if more information about the problem is
available, check the problem history in the Problem Reports and Solutions
control panel. Process ID: 10fc Start Time: 01c7cfb92b24a324 Termination
Time: 16

IE7 (64) works fine, but I have the same Macromedia Flash Player problems
with it as Pere Casanellas. Firefox works without a hitch however, and I
haven't had any problems with Windows Mail. Outlook 2003 can't import the 3
email accounts I have in Windows Mail. "No accounts found", it claims
Regards
Trond Ruud

Trond,

Since you already tried everything else. Try disabling "DEP". Try disabling it for IE7 (32-bit) first, then if that doesn't do it, disable the whole thing. Here is a link for how to do it.

http://www.vistax64.com/tutorials/65...ion.html?ltr=D

Shawn

**Brink** · 07-26-2007

Quote: Originally Posted by Pere Casanellas

I have the same problem as Tron Ruud: any 32-bit application that tries to
access the Internet terminates unexpectedly, for example Thunderbird or
Internet Explorer 32 bits. Internet 64-bit applications work fine, for
example Internet Explorer 64-bit version, Windows Update... I cannot receive
or send e-mail (I use Thunderbird; and it seems that Outlook 2007 is also a
32-bit appl.); I cannot use Internet Explorer with Macromedia Flash Player
(since it does not exist for IE 64-bit version, the only one with which I can
now work).

I solved the first time this problem restoring my system to a previous
configuration, but it has happened now again. I am in dispair. Probably I
will have to change to Win Vista 32-bits.

Hi Pere,

If you already tried all of the above to, then try disabling the "DEP" as well.

http://www.vistax64.com/tutorials/65...ion.html?ltr=D

Shawn

07-26-2007

EUREKA!
Shawn you're an angel! The "Reset" button option in Internet Options >
Advanced tab for the x32 IE7 did the trick, it seems.
Thanks a lot! The start/crash/restart/crash every time I clicked a link, was
driving me crazy.
Wonder what caused it though. I checked the add-ons, and now there were
quite a lot more of them. Seems like the reset process disabled most of
them, though, and I'll just leave that, as it is.
Thanks again
Trond

"brink" <brink.2u70sf@no-mx.forums.net> wrote in message
news:brink.2u70sf@no-mx.forums.net...
>
> Trond Ruud;393443 Wrote:
>>
>> Thanks Shawn,
>> I disabled all of them (there were only 5 and 4 of those named
>> Microsoft as
>> author), but it seems that the Control Panel->Internet Options only
>> operated
>> on the 64-bits IE version add-ons, because the 32-bits IE7 crashed just
>> like
>> before, while I got a warning about some disabled add-on when starting
>> the
>> 64-bits. Strange thing, this! The 32-bits IE7 is now very busy
>> restarting
>> and recrashing automatically, all by itself. Seems a bit virusy this I
>> feel.
>> What do you think? But I have just finished scanning the whole machine
>> with
>> Kaspersky 7, and it didn't find anything fishy.
>> Trond Ruud
>
> Trond,
>
> The Control Panel's Internet Options should be for your default IE7
> browser. I see that you had it as the x32 IE7 for your defualt. Have
> you tried to do the "Reset" button option in Internet Options > Advanced
> tab for the x32 IE7 yet?
>
> I suppose it could be a Virus, but it seems more like a add-on gone
> afoul. Kaspersky 7 is a good AV, so I'm sure it would of caught it if
> there was one.
>
> Shawn
>
>
> --
> brink
>
> *There are no dumb questions, just the people that do not ask them.*
> '_www.Vistax64.com_' (http://www.vistax64.com)
> *Please post feedback to help others.*
>

**Brink** · 07-26-2007

Quote: Originally Posted by Trond Ruud

EUREKA!
Shawn you're an angel! The "Reset" button option in Internet Options >
Advanced tab for the x32 IE7 did the trick, it seems.
Thanks a lot! The start/crash/restart/crash every time I clicked a link, was
driving me crazy.
Wonder what caused it though. I checked the add-ons, and now there were
quite a lot more of them. Seems like the reset process disabled most of
them, though, and I'll just leave that, as it is.
Thanks again
Trond

Trond,

Glad to hear it. If you want to find out which add-on was the problem, then enable them one by one and test IE7. When it crashes, you know you found it. Just disable it again and uninstall it.

Shawn

07-26-2007

Thanks, Brink. Yet disabling DEP was not useful to solve the problem in my
computer.

"brink" wrote:

>
> Trond Ruud;398058 Wrote:
> > Here, the Vista Internet Explorer-32 freeze/crash/restart/crash-again/
> > problems are as bad as ever
> > I checked the Event Viewer now after a long series of crashes and found
> > 5
> > identical error instances, specifying the errors as follows:
> >
> > The program iexplore.exe version 7.0.6000.16473 stopped interacting
> > with
> > Windows and was closed. To see if more information about the problem is
> > available, check the problem history in the Problem Reports and
> > Solutions
> > control panel. Process ID: 10fc Start Time: 01c7cfb92b24a324
> > Termination
> > Time: 16
> >
> > IE7 (64) works fine, but I have the same Macromedia Flash Player
> > problems
> > with it as Pere Casanellas. Firefox works without a hitch however, and
> > I
> > haven't had any problems with Windows Mail. Outlook 2003 can't import
> > the 3
> > email accounts I have in Windows Mail. "No accounts found", it claims
> > Regards
> > Trond Ruud
> >
> >
>
> Trond,
>
> Since you already tried everything else. Try disabling "DEP". Try
> disabling it for IE7 (32-bit) first, then if that doesn't do it, disable
> the whole thing. Here is a link for how to do it.
>
> http://www.vistax64.com/tutorials/65...ion.html?ltr=D
>
> Shawn
>
>
> --
> brink
>
> *There are no dumb questions, just the people that do not ask them.*
> _http://www.vistax64.com/ (\"http://www.vistax64.com/\")_
> *Please post feedback to help others.*
>

**Brink** · 07-26-2007

Quote: Originally Posted by Pere Casanellas

Thanks, Brink. Yet disabling DEP was not useful to solve the problem in my computer.

Ok Pere,

Give these a try.

First:
Make sure your antivirus program has all of it's email scanning options turned off. This is a redundant feature that can corrupt Windows Mail. Plus, you will still be protected by your antivirus's real-time resident monitoring protection. Norton and McAfee seem to be the worst offenders, while Avast or AVG has not had any problems reported so far.

Avast - http://avast.com/eng/avast_4_home.html

AVG - http://free.grisoft.com/doc/5390/us/frt/0?prd=aff

Second:
Have you tried to do the "Reset" button option in Internet Options > Advanced tab for the x32 IE7 yet?

Shawn

08-05-2007

My issue is that any link that activates IE tries to bring up the 32 bit version (which freezes)instead of the 64 bit version which does not freeze. I set the 64 bit Vista IE as the default but links still try to activate the 32 bit version.

What is the problem?

EggHeadCafe.com - .NET Developer Portal of Choice
http://www.eggheadcafe.com

08-05-2007

My issue is that any link that activates IE tries to bring up the 32 bit version (which freezes)instead of the 64 bit version which does not freeze. I set the 64 bit Vista IE as the default but links still try to activate the 32 bit version.

What is the problem?

EggHeadCafe.com - .NET Developer Portal of Choice
http://www.eggheadcafe.com

**Brink** · 08-05-2007

Quote: Originally Posted by Henri G. Lamont

My issue is that any link that activates IE tries to bring up the 32 bit version (which freezes)instead of the 64 bit version which does not freeze. I set the 64 bit Vista IE as the default but links still try to activate the 32 bit version.

What is the problem?

EggHeadCafe.com - .NET Developer Portal of Choice
EggHeadCafe.com - The .NET developer's portal of choice

Hi Henri,

The problem is that Vista makes the x32 IE7 the default instead of the x64 IE7 because there is very little if any support for add ons (EX: Flash player) for the x64 version. I do not know how to change the x64 to the default yet. It involves the registry and not just Program Defaults in the Control Panel though. That is probably why the links still open the x32 version. What method did you try?

For the x32 IE7 freezing, have you tried to do the Reset? You may have a add on that is causing this problem. The reset will disable all of them and you can enable them one by one to see which one it may be.

1. Open Control Panel. (Classic View)
2. Click Internet Options.
3. Click Advanced tab.
4. Click Reset.
5. Click Ok or Yes for the confirmation prompt.

Hope this helps,
Shawn

08-06-2007

I downloaded a registry cleaner and used it. It seems to have done the trick.

Now the links I activate pull up my Vista IE 64.

EggHeadCafe.com - .NET Developer Portal of Choice
http://www.eggheadcafe.com

07-26-2007	#11 (permalink)
Brink Vista x64 Ultimate SP2, Windows 7 Ultimate x64 26,030 posts	Re: IE7 (32-bits) crashes and freezes incessantly in Vista 64 Quote: Originally Posted by Trond Ruud Here, the Vista Internet Explorer-32 freeze/crash/restart/crash-again/ problems are as bad as ever I checked the Event Viewer now after a long series of crashes and found 5 identical error instances, specifying the errors as follows: The program iexplore.exe version 7.0.6000.16473 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Problem Reports and Solutions control panel. Process ID: 10fc Start Time: 01c7cfb92b24a324 Termination Time: 16 IE7 (64) works fine, but I have the same Macromedia Flash Player problems with it as Pere Casanellas. Firefox works without a hitch however, and I haven't had any problems with Windows Mail. Outlook 2003 can't import the 3 email accounts I have in Windows Mail. "No accounts found", it claims Regards Trond Ruud Trond, Since you already tried everything else. Try disabling "DEP". Try disabling it for IE7 (32-bit) first, then if that doesn't do it, disable the whole thing. Here is a link for how to do it. http://www.vistax64.com/tutorials/65...ion.html?ltr=D Shawn
My System Specs

07-26-2007	#12 (permalink)
Brink Vista x64 Ultimate SP2, Windows 7 Ultimate x64 26,030 posts	Re: IE7 (32-bits) crashes and freezes incessantly in Vista 64 Quote: Originally Posted by Pere Casanellas I have the same problem as Tron Ruud: any 32-bit application that tries to access the Internet terminates unexpectedly, for example Thunderbird or Internet Explorer 32 bits. Internet 64-bit applications work fine, for example Internet Explorer 64-bit version, Windows Update... I cannot receive or send e-mail (I use Thunderbird; and it seems that Outlook 2007 is also a 32-bit appl.); I cannot use Internet Explorer with Macromedia Flash Player (since it does not exist for IE 64-bit version, the only one with which I can now work). I solved the first time this problem restoring my system to a previous configuration, but it has happened now again. I am in dispair. Probably I will have to change to Win Vista 32-bits. Hi Pere, If you already tried all of the above to, then try disabling the "DEP" as well. http://www.vistax64.com/tutorials/65...ion.html?ltr=D Shawn
My System Specs

07-26-2007	#13 (permalink)
Trond Ruud n/a posts	Re: IE7 (32-bits) crashes and freezes incessantly in Vista 64 EUREKA! Shawn you're an angel! The "Reset" button option in Internet Options > Advanced tab for the x32 IE7 did the trick, it seems. Thanks a lot! The start/crash/restart/crash every time I clicked a link, was driving me crazy. Wonder what caused it though. I checked the add-ons, and now there were quite a lot more of them. Seems like the reset process disabled most of them, though, and I'll just leave that, as it is. Thanks again Trond "brink" <brink.2u70sf@no-mx.forums.net> wrote in message news:brink.2u70sf@no-mx.forums.net... > > Trond Ruud;393443 Wrote: >> >> Thanks Shawn, >> I disabled all of them (there were only 5 and 4 of those named >> Microsoft as >> author), but it seems that the Control Panel->Internet Options only >> operated >> on the 64-bits IE version add-ons, because the 32-bits IE7 crashed just >> like >> before, while I got a warning about some disabled add-on when starting >> the >> 64-bits. Strange thing, this! The 32-bits IE7 is now very busy >> restarting >> and recrashing automatically, all by itself. Seems a bit virusy this I >> feel. >> What do you think? But I have just finished scanning the whole machine >> with >> Kaspersky 7, and it didn't find anything fishy. >> Trond Ruud > > Trond, > > The Control Panel's Internet Options should be for your default IE7 > browser. I see that you had it as the x32 IE7 for your defualt. Have > you tried to do the "Reset" button option in Internet Options > Advanced > tab for the x32 IE7 yet? > > I suppose it could be a Virus, but it seems more like a add-on gone > afoul. Kaspersky 7 is a good AV, so I'm sure it would of caught it if > there was one. > > Shawn > > > -- > brink > > There are no dumb questions, just the people that do not ask them. > '_www.Vistax64.com_' (http://www.vistax64.com) > Please post feedback to help others. >
My System Specs

07-26-2007	#14 (permalink)
Brink Vista x64 Ultimate SP2, Windows 7 Ultimate x64 26,030 posts	Re: IE7 (32-bits) crashes and freezes incessantly in Vista 64 Quote: Originally Posted by Trond Ruud EUREKA! Shawn you're an angel! The "Reset" button option in Internet Options > Advanced tab for the x32 IE7 did the trick, it seems. Thanks a lot! The start/crash/restart/crash every time I clicked a link, was driving me crazy. Wonder what caused it though. I checked the add-ons, and now there were quite a lot more of them. Seems like the reset process disabled most of them, though, and I'll just leave that, as it is. Thanks again Trond Trond, Glad to hear it. If you want to find out which add-on was the problem, then enable them one by one and test IE7. When it crashes, you know you found it. Just disable it again and uninstall it. Shawn
My System Specs

07-26-2007	#15 (permalink)
Pere Casanellas n/a posts	Re: IE7 (32-bits) crashes and freezes incessantly in Vista 64 Thanks, Brink. Yet disabling DEP was not useful to solve the problem in my computer. "brink" wrote: > > Trond Ruud;398058 Wrote: > > Here, the Vista Internet Explorer-32 freeze/crash/restart/crash-again/ > > problems are as bad as ever > > I checked the Event Viewer now after a long series of crashes and found > > 5 > > identical error instances, specifying the errors as follows: > > > > The program iexplore.exe version 7.0.6000.16473 stopped interacting > > with > > Windows and was closed. To see if more information about the problem is > > available, check the problem history in the Problem Reports and > > Solutions > > control panel. Process ID: 10fc Start Time: 01c7cfb92b24a324 > > Termination > > Time: 16 > > > > IE7 (64) works fine, but I have the same Macromedia Flash Player > > problems > > with it as Pere Casanellas. Firefox works without a hitch however, and > > I > > haven't had any problems with Windows Mail. Outlook 2003 can't import > > the 3 > > email accounts I have in Windows Mail. "No accounts found", it claims > > Regards > > Trond Ruud > > > > > > Trond, > > Since you already tried everything else. Try disabling "DEP". Try > disabling it for IE7 (32-bit) first, then if that doesn't do it, disable > the whole thing. Here is a link for how to do it. > > http://www.vistax64.com/tutorials/65...ion.html?ltr=D > > Shawn > > > -- > brink > > There are no dumb questions, just the people that do not ask them. > _http://www.vistax64.com/ (\"http://www.vistax64.com/\")_ > Please post feedback to help others. >
My System Specs

07-26-2007	#16 (permalink)
Brink Vista x64 Ultimate SP2, Windows 7 Ultimate x64 26,030 posts	Re: IE7 (32-bits) crashes and freezes incessantly in Vista 64 Quote: Originally Posted by Pere Casanellas Thanks, Brink. Yet disabling DEP was not useful to solve the problem in my computer. Ok Pere, Give these a try. First: Make sure your antivirus program has all of it's email scanning options turned off. This is a redundant feature that can corrupt Windows Mail. Plus, you will still be protected by your antivirus's real-time resident monitoring protection. Norton and McAfee seem to be the worst offenders, while Avast or AVG has not had any problems reported so far. Avast - http://avast.com/eng/avast_4_home.html AVG - http://free.grisoft.com/doc/5390/us/frt/0?prd=aff Second: Have you tried to do the "Reset" button option in Internet Options > Advanced tab for the x32 IE7 yet? Shawn
My System Specs

08-05-2007	#17 (permalink)
Henri G. Lamont n/a posts	Vista IE 32 freezes and 64 bit doesn't My issue is that any link that activates IE tries to bring up the 32 bit version (which freezes)instead of the 64 bit version which does not freeze. I set the 64 bit Vista IE as the default but links still try to activate the 32 bit version. What is the problem? EggHeadCafe.com - .NET Developer Portal of Choice http://www.eggheadcafe.com
My System Specs

08-05-2007	#18 (permalink)
Henri G. Lamont n/a posts	Vista IE 32 freezes and 64 bit doesn't My issue is that any link that activates IE tries to bring up the 32 bit version (which freezes)instead of the 64 bit version which does not freeze. I set the 64 bit Vista IE as the default but links still try to activate the 32 bit version. What is the problem? EggHeadCafe.com - .NET Developer Portal of Choice http://www.eggheadcafe.com
My System Specs

08-05-2007	#19 (permalink)
Brink Vista x64 Ultimate SP2, Windows 7 Ultimate x64 26,030 posts	Re: Vista IE 32 freezes and 64 bit doesn't Quote: Originally Posted by Henri G. Lamont My issue is that any link that activates IE tries to bring up the 32 bit version (which freezes)instead of the 64 bit version which does not freeze. I set the 64 bit Vista IE as the default but links still try to activate the 32 bit version. What is the problem? EggHeadCafe.com - .NET Developer Portal of Choice EggHeadCafe.com - The .NET developer's portal of choice Hi Henri, The problem is that Vista makes the x32 IE7 the default instead of the x64 IE7 because there is very little if any support for add ons (EX: Flash player) for the x64 version. I do not know how to change the x64 to the default yet. It involves the registry and not just Program Defaults in the Control Panel though. That is probably why the links still open the x32 version. What method did you try? For the x32 IE7 freezing, have you tried to do the Reset? You may have a add on that is causing this problem. The reset will disable all of them and you can enable them one by one to see which one it may be. 1. Open Control Panel. (Classic View) 2. Click Internet Options. 3. Click Advanced tab. 4. Click Reset. 5. Click Ok or Yes for the confirmation prompt. Hope this helps, Shawn
My System Specs

08-06-2007	#20 (permalink)
Henri Lamont n/a posts	Vista IE 32 freezes and 64 bit doesn't ***FIXED*** I downloaded a registry cleaner and used it. It seems to have done the trick. Now the links I activate pull up my Vista IE 64. EggHeadCafe.com - .NET Developer Portal of Choice http://www.eggheadcafe.com
My System Specs

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