Windows Vista Forums

Reinstall Windows Defender

  1. #1


    Mark W Scheidell Guest

    Reinstall Windows Defender

    Some how during a system restore Defender took a hit. I'm getting an error
    message on startup that Defender had a problem and could not load.

    I look through the DVD and could not find an obvisious Defender file
    (MSASCui.exe) that I could try a replace\extract.

    Is there a way to reinstall Defender without reinstalling Vista all
    together?


      My System SpecsSystem Spec

  2.   


  3. #2


    AJR Guest

    Re: Reinstall Windows Defender

    Available at :www.microsoft.com/athome/
    security/spyware/software/default.mspx


    "Mark W Scheidell" <scheidell@msn.com> wrote in message
    news:B73DD0E3-4BA2-4E41-962F-FB779030F97A@microsoft.com...
    > Some how during a system restore Defender took a hit. I'm getting an
    > error message on startup that Defender had a problem and could not load.
    >
    > I look through the DVD and could not find an obvisious Defender file
    > (MSASCui.exe) that I could try a replace\extract.
    >
    > Is there a way to reinstall Defender without reinstalling Vista all
    > together?




      My System SpecsSystem Spec

  4. #3


    Chad Harris Guest

    Re: Reinstall Windows Defender

    Mark--

    Specificity helps a lot when someone wants to fix. It's a little like going
    into the doctor and saying "I took a hit." What hit--specifically what's
    the problem? You leave those that want to help you guessing. Do any of the
    MSKBs listed here apply to the problem that "take a hit" is being used to
    describe as a symptom? Since you can turn off the Windows Defender service
    and since it doesn't load into Safe Mode--are your "take a hit" symptoms
    present when you do that? I'm assuming you mean Defender is there but not
    working rather than completely gone.

    There are some differences now with Defender on X86 and X64 based versions
    of Windows. You don't say if you're running X86 or 64 bit Vista. Almost no
    one does in this group, and it sometimes matters.

    When you perform a custom installation of Windows Defender beta 2 on
    x64-based versions of Windows, Windows Defender does not work correctly

    http://support.microsoft.com/kb/915103/en-us

    I'm not sure what you mean by "took a hit." Did it "get whacked" Soprano
    style or just "banged up" so it will start using the right sanitation vendor
    as happens right now at the Fulton Fish Market or South Street Seaport?.
    Not updating is a very wide spread problem in Vista and XP. In XP you can
    simply reinstall Vista Beta 2 and that takes care of the problem. Not so in
    Vista. Obviously you would normally expect to be able to reinstall Windows
    Defender (as for example you can do with WMP 10 or 11 to fix a number of
    problems--certainly not all)---I always recommend particularly with WMP
    trying to ID the number and key words of the error .

    There may be a way to reinstall Defender into Vista, but I don't know what
    it is. This has come up a lot with the won't update issue where Defender
    says to update with a bang and it's recommended to try to use Windows Update
    and there is a specific MSKB for this issue--both of them failing with
    equally high percentages.


    If you try to reinstall Defender onto Vista it's going to get bounced. I
    know you can't just download and install Defender onto Vista because Vista
    paradoxically any build won't let it install even though it's part of Vista.

    You may get some help from some of these MSKBs:

    Description of Microsoft Windows Defender (Beta 2) configuration registry
    subkeys
    http://support.microsoft.com/kb/914459/en-us

    Error message after you reinstall Windows Defender Beta 2: "Windows Defender
    definitions haven't been updated"
    http://support.microsoft.com/kb/915105/en-us

    Make sure that Windows Defender service is automatic and started at
    services.msc in run box--Services.
    The Defender files in Vista are located at C:\ (or whichever drive Vista is
    parked on)\Program Files\Windows Defender

    You could try stopping the service, manually deleting the files and manually
    deleting the registry keys listed in the MSKB for Defender and reinstalling
    it but I'm not optimistic it would work in Vista just because Vista seems to
    balk at installing it period even though Vista comes with it native.
    Defender loads two executables ( MSASCui.exe and MSMPeng.exe) and they'll
    show in Vista Task Manager processes.

    I don't find the Defender groups particularly helpful and I've monitored all
    of them since they started and was on the Beta for MSFT AS and Defender,
    and they have been crazily excluded from NNTP newsreader status via Win Mail
    and relegated to the slowas molasses html Community format even though MSFT
    still makes a browser called IE. You would think after years someone from
    MSFT communities could pick up their cute little cell phone and call Dean
    Hachamovitch who runs IE and say "Yo Dean our interface really sucks and for
    people pre-Vista where using the groups is a one click using the wizard is
    daunting so can you fix or clunky clutzy format" but that has been resisted
    for years in the MSFT communities.

    Defender and One Care (Total Lack of PSS by MSFT and the Horrible PSS that
    MSFT puts in the face of subenterprise customers

    One Care is being offered by MSFT now as an RTM in stores. It mandates
    using Defender to stay green. It's an excellent product I believe because
    it takes less space and much less CPU than comparable AV/Fire wall products.
    It will mature to having the Vista firewall soon. One criticism of it is
    that it talkes a while to run a "checkup" or scan but that is as in any AV
    program totally dependent on the number of files you require it to scan. It
    has a decent backup and it has a defrag in it (but XP and Vista have a very
    basic watered down defragger they ship with--not comparable to Perfect Disc
    or Diskeeper for example).
    I suggest you contact these individuals and ask them to support their
    produc--they are Program Mangers on the Windows Defender team.

    *Program Managers for Windows Defender Team*
    Sterling Reasor
    Tareq Saade
    Jason Joyce

    Jeff Williams Windows Defender Team Member Try JeffWilliams@microsoft.com
    or addresses with the first letter and last name and ask them to start
    putting relevant information out.

    These individuals have known MSFT has an NNTP interface for years. They
    have known this is an issue for months. They have known for years that
    Convergys PSS either doesn't answer or is incomepetent when they do.

    I also would note that if you have Win One Care Live that since WOC mandates
    Defender be installed to stay green, they "support this." But there is a
    huge problem. WOC live used to be supported by competent support personnel.
    Now it has been tranferred to the MSFT garbage dumptster--their Convergys of
    Ohio PSS support and when the router gets your call you will not be
    connected to anyone. Not being connected to the Convergys personnel in
    India may be a favor to you. This statement is not about Indian
    competence,, it's about the competence of the minimum waged butss in seats
    that Convergys chooses to hire. MSFT has a very =low opinion of their sub
    enterprise customers and chooses to saddle them with support that is
    incompetent or doesn't even connect on the phone. This paradigm is common
    for Convergys--they do the same thing with respect to Delta Airlines, and
    Symantec.

    Microsoft has known this for years, but figures they have suckers who
    provide their high quality support on newsgroups like these. Quality
    control of their PSS has never been viable, and the newsgroup help who are
    paid nothing and thanked never, are the only ones who actually care that
    their customers enjoy their computers .

    It's no accident that the VP for OEM at MSFT is an accountant who displays
    no knowledge whatsoever or insight that OEM preinstalled buyers will have no
    access to a repair install in XP or Win RE in Vista simply because 99% of
    the time so-called OEM recovery partitions and so-called recovery discs
    don't work, and don't access an XP repair install setup or a Vista panopoly
    of Win RE features which MSFT has not lifted a finger to explain on the web
    5 weeks after public release of Beta 2 and after release of the next build
    toward RC1 from Beta 2, 5456.5.

    Rather than call PSS for Support of Defender, One Care or anything else,
    you'd do better to call the City of Vista California:
    http://www.ci.vista.ca.us/

    CH





    "Mark W Scheidell" <scheidell@msn.com> wrote in message
    news:B73DD0E3-4BA2-4E41-962F-FB779030F97A@microsoft.com...
    > Some how during a system restore Defender took a hit. I'm getting an
    > error message on startup that Defender had a problem and could not load.
    >
    > I look through the DVD and could not find an obvisious Defender file
    > (MSASCui.exe) that I could try a replace\extract.
    >
    > Is there a way to reinstall Defender without reinstalling Vista all
    > together?



      My System SpecsSystem Spec

  5. #4


    Chad Harris Guest

    Re: Reinstall Windows Defender

    AJR--

    Of course it's "available"--you can look at the install page but it doesn't
    install onto Vista. And as far as I can tell, this is a Vista newsgroup.
    The OP wanted to reinstall it. Why don't you try clicking the download for
    Windows Defender and reinstalling it on a Vista box and tell us what happens
    then? ***That was the whole point--it doesn't reinstall on Vista even
    though Vista incorporates Defender. People can find it. Reinstalling it
    to correct a Defender Beta 2 that has multiple issues is a whole other
    problem that locating it on www.microsoft.com doesn't solve.

    CH


    "AJR" <ajrjdr@comcast.net> wrote in message
    news:eFXsLiHmGHA.4864@TK2MSFTNGP04.phx.gbl...
    > Available at :www.microsoft.com/athome/
    > security/spyware/software/default.mspx
    >
    >
    > "Mark W Scheidell" <scheidell@msn.com> wrote in message
    > news:B73DD0E3-4BA2-4E41-962F-FB779030F97A@microsoft.com...
    >> Some how during a system restore Defender took a hit. I'm getting an
    >> error message on startup that Defender had a problem and could not load.
    >>
    >> I look through the DVD and could not find an obvisious Defender file
    >> (MSASCui.exe) that I could try a replace\extract.
    >>
    >> Is there a way to reinstall Defender without reinstalling Vista all
    >> together?

    >
    >



      My System SpecsSystem Spec

  6. #5


    Mark W Scheidell Guest

    Re: Reinstall Windows Defender

    Chad,

    "take a hit" is the best way I could describe it, since the error window is
    just as revealing:

    "The application failed to initialize properly 0xc000005". The title bar
    shows MSASCui.exe. The following window indicates that Defender had a
    problem, it's reporting and checking for solutions. Hit the close button,
    but no solutions yet available.

    Sorry about not indicating the version (should be a little more sensitive to
    that as I dual boot with XP64). I'm running the x86 version of Vista. The
    problem started after I did a system restore due to some bad advise on
    installing a Creative driver for my sound card. So I went back to the
    latest restore point before the driver install and that's when Defender
    started to give me the above error.

    MSASCui.exe is not in task manager. Lauching Defender from Control Panel
    gives me a similar error. "Windows Defender has stopped working" It then
    proceeds to file another report.

    As far as I know I haven't had any problems with the definitions updating
    (probably will now though).

    If there's no way to fix it I'll live with it for now and when the beta DVDs
    show up in my mail box I'm figuring on installing the 64 bit version as I
    had more luck with my sound card, printer and scanner working under the
    64bit version than I do with the 32bit version.


    "Chad Harris" <chad@Congressareworthless.net> wrote in message
    news:uat4NCImGHA.1812@TK2MSFTNGP04.phx.gbl...
    > Mark--
    >
    > Specificity helps a lot when someone wants to fix. It's a little like
    > going into the doctor and saying "I took a hit." What hit--specifically
    > what's the problem? You leave those that want to help you guessing. Do
    > any of the MSKBs listed here apply to the problem that "take a hit" is
    > being used to describe as a symptom? Since you can turn off the Windows
    > Defender service and since it doesn't load into Safe Mode--are your "take
    > a hit" symptoms present when you do that? I'm assuming you mean Defender
    > is there but not working rather than completely gone.
    >
    > There are some differences now with Defender on X86 and X64 based versions
    > of Windows. You don't say if you're running X86 or 64 bit Vista. Almost
    > no one does in this group, and it sometimes matters.
    >
    > When you perform a custom installation of Windows Defender beta 2 on
    > x64-based versions of Windows, Windows Defender does not work correctly
    >
    > http://support.microsoft.com/kb/915103/en-us
    >
    > I'm not sure what you mean by "took a hit." Did it "get whacked" Soprano
    > style or just "banged up" so it will start using the right sanitation
    > vendor as happens right now at the Fulton Fish Market or South Street
    > Seaport?. Not updating is a very wide spread problem in Vista and XP. In
    > XP you can simply reinstall Vista Beta 2 and that takes care of the
    > problem. Not so in Vista. Obviously you would normally expect to be able
    > to reinstall Windows Defender (as for example you can do with WMP 10 or 11
    > to fix a number of problems--certainly not all)---I always recommend
    > particularly with WMP trying to ID the number and key words of the error .
    >
    > There may be a way to reinstall Defender into Vista, but I don't know what
    > it is. This has come up a lot with the won't update issue where Defender
    > says to update with a bang and it's recommended to try to use Windows
    > Update and there is a specific MSKB for this issue--both of them failing
    > with equally high percentages.
    >
    >
    > If you try to reinstall Defender onto Vista it's going to get bounced. I
    > know you can't just download and install Defender onto Vista because Vista
    > paradoxically any build won't let it install even though it's part of
    > Vista.
    >
    > You may get some help from some of these MSKBs:
    >
    > Description of Microsoft Windows Defender (Beta 2) configuration registry
    > subkeys
    > http://support.microsoft.com/kb/914459/en-us
    >
    > Error message after you reinstall Windows Defender Beta 2: "Windows
    > Defender definitions haven't been updated"
    > http://support.microsoft.com/kb/915105/en-us
    >
    > Make sure that Windows Defender service is automatic and started at
    > services.msc in run box--Services.
    > The Defender files in Vista are located at C:\ (or whichever drive Vista
    > is parked on)\Program Files\Windows Defender
    >
    > You could try stopping the service, manually deleting the files and
    > manually deleting the registry keys listed in the MSKB for Defender and
    > reinstalling it but I'm not optimistic it would work in Vista just because
    > Vista seems to balk at installing it period even though Vista comes with
    > it native. Defender loads two executables ( MSASCui.exe and MSMPeng.exe)
    > and they'll show in Vista Task Manager processes.
    >
    > I don't find the Defender groups particularly helpful and I've monitored
    > all of them since they started and was on the Beta for MSFT AS and
    > Defender, and they have been crazily excluded from NNTP newsreader status
    > via Win Mail and relegated to the slowas molasses html Community format
    > even though MSFT still makes a browser called IE. You would think after
    > years someone from MSFT communities could pick up their cute little cell
    > phone and call Dean Hachamovitch who runs IE and say "Yo Dean our
    > interface really sucks and for people pre-Vista where using the groups is
    > a one click using the wizard is daunting so can you fix or clunky clutzy
    > format" but that has been resisted for years in the MSFT communities.
    >
    > Defender and One Care (Total Lack of PSS by MSFT and the Horrible PSS that
    > MSFT puts in the face of subenterprise customers
    >
    > One Care is being offered by MSFT now as an RTM in stores. It mandates
    > using Defender to stay green. It's an excellent product I believe because
    > it takes less space and much less CPU than comparable AV/Fire wall
    > products. It will mature to having the Vista firewall soon. One
    > criticism of it is that it talkes a while to run a "checkup" or scan but
    > that is as in any AV program totally dependent on the number of files you
    > require it to scan. It has a decent backup and it has a defrag in it (but
    > XP and Vista have a very basic watered down defragger they ship with--not
    > comparable to Perfect Disc or Diskeeper for example).
    > I suggest you contact these individuals and ask them to support their
    > produc--they are Program Mangers on the Windows Defender team.
    >
    > *Program Managers for Windows Defender Team*
    > Sterling Reasor
    > Tareq Saade
    > Jason Joyce
    >
    > Jeff Williams Windows Defender Team Member Try JeffWilliams@microsoft.com
    > or addresses with the first letter and last name and ask them to start
    > putting relevant information out.
    >
    > These individuals have known MSFT has an NNTP interface for years. They
    > have known this is an issue for months. They have known for years that
    > Convergys PSS either doesn't answer or is incomepetent when they do.
    >
    > I also would note that if you have Win One Care Live that since WOC
    > mandates
    > Defender be installed to stay green, they "support this." But there is a
    > huge problem. WOC live used to be supported by competent support
    > personnel.
    > Now it has been tranferred to the MSFT garbage dumptster--their Convergys
    > of
    > Ohio PSS support and when the router gets your call you will not be
    > connected to anyone. Not being connected to the Convergys personnel in
    > India may be a favor to you. This statement is not about Indian
    > competence,, it's about the competence of the minimum waged butss in seats
    > that Convergys chooses to hire. MSFT has a very =low opinion of their sub
    > enterprise customers and chooses to saddle them with support that is
    > incompetent or doesn't even connect on the phone. This paradigm is common
    > for Convergys--they do the same thing with respect to Delta Airlines, and
    > Symantec.
    >
    > Microsoft has known this for years, but figures they have suckers who
    > provide their high quality support on newsgroups like these. Quality
    > control of their PSS has never been viable, and the newsgroup help who
    > are paid nothing and thanked never, are the only ones who actually care
    > that their customers enjoy their computers .
    >
    > It's no accident that the VP for OEM at MSFT is an accountant who
    > displays no knowledge whatsoever or insight that OEM preinstalled buyers
    > will have no access to a repair install in XP or Win RE in Vista simply
    > because 99% of the time so-called OEM recovery partitions and so-called
    > recovery discs don't work, and don't access an XP repair install setup or
    > a Vista panopoly of Win RE features which MSFT has not lifted a finger to
    > explain on the web 5 weeks after public release of Beta 2 and after
    > release of the next build toward RC1 from Beta 2, 5456.5.
    >
    > Rather than call PSS for Support of Defender, One Care or anything else,
    > you'd do better to call the City of Vista California:
    > http://www.ci.vista.ca.us/
    >
    > CH
    >
    >
    >
    >
    >
    > "Mark W Scheidell" <scheidell@msn.com> wrote in message
    > news:B73DD0E3-4BA2-4E41-962F-FB779030F97A@microsoft.com...
    >> Some how during a system restore Defender took a hit. I'm getting an
    >> error message on startup that Defender had a problem and could not load.
    >>
    >> I look through the DVD and could not find an obvisious Defender file
    >> (MSASCui.exe) that I could try a replace\extract.
    >>
    >> Is there a way to reinstall Defender without reinstalling Vista all
    >> together?

    >



      My System SpecsSystem Spec

  7. #6


    Chad Harris Guest

    Re: Reinstall Windows Defender

    Mark--

    I feel your pain as to error messages. When the Vista error team held a
    Live Meeting recently I asked several questions and they ignored all of them
    without comment. They basically went to the point that the average user and
    often the advanced user can't make practical use of their errors because
    they are written in coded languages or non-descript terms and scattered to
    the four corners of Windows in obscurely mystically named logs instead of
    being housed in a convenient intuitive location.

    When I put that error into search at http://support.microsoft.com I get
    these hits:

    http://search.microsoft.com/results....+to+initialize
    and this is a typical thread so I don't know how much help they'll be but
    it's a frequently reported problem.

    http://forums.microsoft.com/WindowsO...87440&SiteID=2

    MSASCui.exe should be there as should the other process I named. I know
    you're gunshy of SR after what just happened, but you could try using one of
    the the Win RE recivery option on the DVD on the lower left of the setup
    screen and see if they'll fix this. Click the "System Recovery Options"
    link at the lower left of setup and launch Startup Repair or Complete PC
    Repair. Although the first option is named as though to remedy only startup
    options, it seems to correct missing or corrupt system files. Startup
    repair can make use of a restore point if a valid one is available according
    to the very scant information I have seen from that team. Perhaps it would
    not impact Defender--which normally I would consider third party except that
    Defender is part of Vista right now. I don't have comprehensive information
    on Win RE because MSFT has not yet provided any.

    If this were in One Care Live and on an XP box, I could give you a manual
    uninstall series of steps because I had that problem while Beta Testing WOC.
    They could probably uninstall Defender for Vista, but of course you can
    easily turn it off. The reason I am reluctant to do that, though, is
    because I have not been able to install Windows Defender from the MSFT site
    on any Vista box. I can easily do it to update and fix Defender failure to
    update problems on an XP box. And if you pull a recent Defender chat off
    the web with their team that's what they recommend doing for a number of
    problems. However if it won't install on Vista, you can't do that.

    Eric Vogel is the very capable longtime MVP who has volunteered to moderate
    the One Care groups and I believe Eric is blogging on the One Care team
    blog, but I don't know if Eric would have a solution for this in Vista.

    Eric Vogel-Windows OneCare Forum Moderator -WOC blog
    http://spaces.msn.com/windowsonecare

    Good luck,

    CH



    "Mark W Scheidell" <scheidell@msn.com> wrote in message
    news:9B97201A-FB37-4A27-8BB9-2606F947BD0B@microsoft.com...
    > Chad,
    >
    > "take a hit" is the best way I could describe it, since the error window
    > is just as revealing:
    >
    > "The application failed to initialize properly 0xc000005". The title bar
    > shows MSASCui.exe. The following window indicates that Defender had a
    > problem, it's reporting and checking for solutions. Hit the close button,
    > but no solutions yet available.
    >
    > Sorry about not indicating the version (should be a little more sensitive
    > to that as I dual boot with XP64). I'm running the x86 version of Vista.
    > The problem started after I did a system restore due to some bad advise on
    > installing a Creative driver for my sound card. So I went back to the
    > latest restore point before the driver install and that's when Defender
    > started to give me the above error.
    >
    > MSASCui.exe is not in task manager. Lauching Defender from Control Panel
    > gives me a similar error. "Windows Defender has stopped working" It then
    > proceeds to file another report.
    >
    > As far as I know I haven't had any problems with the definitions updating
    > (probably will now though).
    >
    > If there's no way to fix it I'll live with it for now and when the beta
    > DVDs show up in my mail box I'm figuring on installing the 64 bit version
    > as I had more luck with my sound card, printer and scanner working under
    > the 64bit version than I do with the 32bit version.
    >
    >
    > "Chad Harris" <chad@Congressareworthless.net> wrote in message
    > news:uat4NCImGHA.1812@TK2MSFTNGP04.phx.gbl...
    >> Mark--
    >>
    >> Specificity helps a lot when someone wants to fix. It's a little like
    >> going into the doctor and saying "I took a hit." What hit--specifically
    >> what's the problem? You leave those that want to help you guessing. Do
    >> any of the MSKBs listed here apply to the problem that "take a hit" is
    >> being used to describe as a symptom? Since you can turn off the Windows
    >> Defender service and since it doesn't load into Safe Mode--are your "take
    >> a hit" symptoms present when you do that? I'm assuming you mean Defender
    >> is there but not working rather than completely gone.
    >>
    >> There are some differences now with Defender on X86 and X64 based
    >> versions of Windows. You don't say if you're running X86 or 64 bit
    >> Vista. Almost no one does in this group, and it sometimes matters.
    >>
    >> When you perform a custom installation of Windows Defender beta 2 on
    >> x64-based versions of Windows, Windows Defender does not work correctly
    >>
    >> http://support.microsoft.com/kb/915103/en-us
    >>
    >> I'm not sure what you mean by "took a hit." Did it "get whacked" Soprano
    >> style or just "banged up" so it will start using the right sanitation
    >> vendor as happens right now at the Fulton Fish Market or South Street
    >> Seaport?. Not updating is a very wide spread problem in Vista and XP. In
    >> XP you can simply reinstall Vista Beta 2 and that takes care of the
    >> problem. Not so in Vista. Obviously you would normally expect to be
    >> able to reinstall Windows Defender (as for example you can do with WMP 10
    >> or 11 to fix a number of problems--certainly not all)---I always
    >> recommend particularly with WMP trying to ID the number and key words of
    >> the error .
    >>
    >> There may be a way to reinstall Defender into Vista, but I don't know
    >> what it is. This has come up a lot with the won't update issue where
    >> Defender says to update with a bang and it's recommended to try to use
    >> Windows Update and there is a specific MSKB for this issue--both of them
    >> failing with equally high percentages.
    >>
    >>
    >> If you try to reinstall Defender onto Vista it's going to get bounced.
    >> I know you can't just download and install Defender onto Vista because
    >> Vista paradoxically any build won't let it install even though it's part
    >> of Vista.
    >>
    >> You may get some help from some of these MSKBs:
    >>
    >> Description of Microsoft Windows Defender (Beta 2) configuration registry
    >> subkeys
    >> http://support.microsoft.com/kb/914459/en-us
    >>
    >> Error message after you reinstall Windows Defender Beta 2: "Windows
    >> Defender definitions haven't been updated"
    >> http://support.microsoft.com/kb/915105/en-us
    >>
    >> Make sure that Windows Defender service is automatic and started at
    >> services.msc in run box--Services.
    >> The Defender files in Vista are located at C:\ (or whichever drive Vista
    >> is parked on)\Program Files\Windows Defender
    >>
    >> You could try stopping the service, manually deleting the files and
    >> manually deleting the registry keys listed in the MSKB for Defender and
    >> reinstalling it but I'm not optimistic it would work in Vista just
    >> because Vista seems to balk at installing it period even though Vista
    >> comes with it native. Defender loads two executables ( MSASCui.exe and
    >> MSMPeng.exe) and they'll show in Vista Task Manager processes.
    >>
    >> I don't find the Defender groups particularly helpful and I've monitored
    >> all of them since they started and was on the Beta for MSFT AS and
    >> Defender, and they have been crazily excluded from NNTP newsreader status
    >> via Win Mail and relegated to the slowas molasses html Community format
    >> even though MSFT still makes a browser called IE. You would think after
    >> years someone from MSFT communities could pick up their cute little cell
    >> phone and call Dean Hachamovitch who runs IE and say "Yo Dean our
    >> interface really sucks and for people pre-Vista where using the groups is
    >> a one click using the wizard is daunting so can you fix or clunky clutzy
    >> format" but that has been resisted for years in the MSFT communities.
    >>
    >> Defender and One Care (Total Lack of PSS by MSFT and the Horrible PSS
    >> that MSFT puts in the face of subenterprise customers
    >>
    >> One Care is being offered by MSFT now as an RTM in stores. It mandates
    >> using Defender to stay green. It's an excellent product I believe
    >> because it takes less space and much less CPU than comparable AV/Fire
    >> wall products. It will mature to having the Vista firewall soon. One
    >> criticism of it is that it talkes a while to run a "checkup" or scan but
    >> that is as in any AV program totally dependent on the number of files you
    >> require it to scan. It has a decent backup and it has a defrag in it
    >> (but XP and Vista have a very basic watered down defragger they ship
    >> with--not comparable to Perfect Disc or Diskeeper for example).
    >> I suggest you contact these individuals and ask them to support their
    >> produc--they are Program Mangers on the Windows Defender team.
    >>
    >> *Program Managers for Windows Defender Team*
    >> Sterling Reasor
    >> Tareq Saade
    >> Jason Joyce
    >>
    >> Jeff Williams Windows Defender Team Member Try
    >> JeffWilliams@microsoft.com
    >> or addresses with the first letter and last name and ask them to start
    >> putting relevant information out.
    >>
    >> These individuals have known MSFT has an NNTP interface for years. They
    >> have known this is an issue for months. They have known for years that
    >> Convergys PSS either doesn't answer or is incomepetent when they do.
    >>
    >> I also would note that if you have Win One Care Live that since WOC
    >> mandates
    >> Defender be installed to stay green, they "support this." But there is a
    >> huge problem. WOC live used to be supported by competent support
    >> personnel.
    >> Now it has been tranferred to the MSFT garbage dumptster--their Convergys
    >> of
    >> Ohio PSS support and when the router gets your call you will not be
    >> connected to anyone. Not being connected to the Convergys personnel in
    >> India may be a favor to you. This statement is not about Indian
    >> competence,, it's about the competence of the minimum waged butss in
    >> seats
    >> that Convergys chooses to hire. MSFT has a very =low opinion of their
    >> sub
    >> enterprise customers and chooses to saddle them with support that is
    >> incompetent or doesn't even connect on the phone. This paradigm is
    >> common
    >> for Convergys--they do the same thing with respect to Delta Airlines, and
    >> Symantec.
    >>
    >> Microsoft has known this for years, but figures they have suckers who
    >> provide their high quality support on newsgroups like these. Quality
    >> control of their PSS has never been viable, and the newsgroup help who
    >> are paid nothing and thanked never, are the only ones who actually care
    >> that their customers enjoy their computers .
    >>
    >> It's no accident that the VP for OEM at MSFT is an accountant who
    >> displays no knowledge whatsoever or insight that OEM preinstalled buyers
    >> will have no access to a repair install in XP or Win RE in Vista simply
    >> because 99% of the time so-called OEM recovery partitions and so-called
    >> recovery discs don't work, and don't access an XP repair install setup or
    >> a Vista panopoly of Win RE features which MSFT has not lifted a finger to
    >> explain on the web 5 weeks after public release of Beta 2 and after
    >> release of the next build toward RC1 from Beta 2, 5456.5.
    >>
    >> Rather than call PSS for Support of Defender, One Care or anything else,
    >> you'd do better to call the City of Vista California:
    >> http://www.ci.vista.ca.us/
    >>
    >> CH
    >>
    >>
    >>
    >>
    >>
    >> "Mark W Scheidell" <scheidell@msn.com> wrote in message
    >> news:B73DD0E3-4BA2-4E41-962F-FB779030F97A@microsoft.com...
    >>> Some how during a system restore Defender took a hit. I'm getting an
    >>> error message on startup that Defender had a problem and could not load.
    >>>
    >>> I look through the DVD and could not find an obvisious Defender file
    >>> (MSASCui.exe) that I could try a replace\extract.
    >>>
    >>> Is there a way to reinstall Defender without reinstalling Vista all
    >>> together?

    >>

    >



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