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Vista - Unable to install kernel-mode print driver

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Old 07-30-2007   #1 (permalink)
BkStCrawler


 
 

Unable to install kernel-mode print driver

At the end of installing some software, I receive the following error:
"Windows can't install the {application name} Printer Driver kernel-mode
print driver. To obtain a driver that is compatible with the version of
Windows you are running, contact the manufacturer." Does anyone know of a
work-a-round for this. The 2 programs that I'm currently trying to install
are "Smith Micro's Hot Fax Message Center" and "Nuance's (Scansoft) OmniForm
5.0"

David


My System SpecsSystem Spec
Old 07-30-2007   #2 (permalink)
Ian Betts


 
 

Re: Unable to install kernel-mode print driver



"BkStCrawler" <daerob@bigfoot.com> wrote in message
news:OSnaA2p0HHA.4916@TK2MSFTNGP03.phx.gbl...
> At the end of installing some software, I receive the following error:
> "Windows can't install the {application name} Printer Driver kernel-mode
> print driver. To obtain a driver that is compatible with the version of
> Windows you are running, contact the manufacturer." Does anyone know of a
> work-a-round for this. The 2 programs that I'm currently trying to install
> are "Smith Micro's Hot Fax Message Center" and "Nuance's (Scansoft)
> OmniForm 5.0"
>
> David
>

You cannot rely work around the need to an incompatible driver you need to
go back to the software manufacture to see if they have produced a Vista
version.

--
Ian

My System SpecsSystem Spec
Old 07-30-2007   #3 (permalink)
BkStCrawler


 
 

Re: Unable to install kernel-mode print driver



"Ian Betts" <igb123@talktalk.net> wrote in message
news:A5974519-F936-45B3-B26E-D0CA9AF38A02@microsoft.com...
>
>
> "BkStCrawler" <daerob@bigfoot.com> wrote in message
> news:OSnaA2p0HHA.4916@TK2MSFTNGP03.phx.gbl...
>> At the end of installing some software, I receive the following error:
>> "Windows can't install the {application name} Printer Driver kernel-mode
>> print driver. To obtain a driver that is compatible with the version of
>> Windows you are running, contact the manufacturer." Does anyone know of a
>> work-a-round for this. The 2 programs that I'm currently trying to
>> install are "Smith Micro's Hot Fax Message Center" and "Nuance's
>> (Scansoft) OmniForm 5.0"
>>
>> David
>>

> You cannot rely work around the need to an incompatible driver you need to
> go back to the software manufacture to see if they have produced a Vista
> version.
>
> --
> Ian


Thanks for the reply, I apologize for not being more thorough in my previous
post. I have checked with the manufacturers and neither could provide any
information at present as to whether there would be Vista compatible
updates. I know that sometimes industrious "computerites" (sorry) will come
up with ways to get things to work. Just hoping.

David

My System SpecsSystem Spec
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