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Vista - Blue screen of death during shut down

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Old 07-31-2007   #1 (permalink)
Craig008


 
 

Blue screen of death during shut down

i have noticed my system slowing when being woken from sleep and also if i
shut down the blue screen flashes up and the machine restarts, any intial
ideas would be grand and will try and get all the codes and stuff from the
screen and post here.

any help would be greatly appreciated, many thanks
--
grapes

My System SpecsSystem Spec
Old 07-31-2007   #2 (permalink)
Malke


 
 

Re: Blue screen of death during shut down

Craig008 wrote:
> i have noticed my system slowing when being woken from sleep and also if i
> shut down the blue screen flashes up and the machine restarts, any intial
> ideas would be grand and will try and get all the codes and stuff from the
> screen and post here.
>
> any help would be greatly appreciated, many thanks


Without more details from you, it's impossible to be specific of course.
That said, a lot of people have found that this issue is caused by video
drivers. I would start by updating those - if any are available - as
well as any other driver updates. One thing to ask yourself is The First
Question Of Troubleshooting: what changed between the time things worked
and the time they didn't? IOW, if things were fine before - what is
different now? If you updated drivers and now get the issue, try rolling
them back. Here is general information about drivers:

Never get drivers from Windows Update. Get them from:

1. The device mftr.'s website; OR
2. The motherboard mftr.'s website if hardware is onboard; OR
3. The OEM's website for your specific machine if you have an OEM
computer (HP, Dell, Sony, etc.).

Read the installation instructions on the website where you get the drivers.

To find out what hardware is in your computer:

1. Read any documentation you got when you bought the computer.
2. If the computer is OEM, go to the OEM's website for your specific
model machine and look at the specs (you'll be there to get the drivers
anyway)
3. Download, install and run a free system inventory program like Belarc
Advisor. The older Aida32 is good for this, too although it might not
work on Vista.

http://www.belarc.com/free_download.html - Belarc Advisor
http://www.aumha.org/free.htm - Aida32 (hosted on Jim Eshelman's site)

If you have installed drivers from Windows Update, you can roll them back:

Roll Back Troublesome Device Drivers in Windows Vista from the How-To
Geek - http://tinyurl.com/346lox

Another thing to check is whether your OEM/motherboard mftr. has any
BIOS updates. There were quite a few posts last week about problems with
Asus laptops being solved by a BIOS update.

Hope this helps to at least get you started with your troubleshooting.


Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User
My System SpecsSystem Spec
Old 08-01-2007   #3 (permalink)
Craig008


 
 

RE: Blue screen of death during shut down

i have done a hole bunch of updates incliding sound graphics and CPU. the
proccesspr does not show like the old one, it says AMD unknown model and i
can not find a way of installing it any other way
--
grapes


"Craig008" wrote:

> i have noticed my system slowing when being woken from sleep and also if i
> shut down the blue screen flashes up and the machine restarts, any intial
> ideas would be grand and will try and get all the codes and stuff from the
> screen and post here.
>
> any help would be greatly appreciated, many thanks
> --
> grapes

My System SpecsSystem Spec
Old 08-01-2007   #4 (permalink)
Malke


 
 

Re: Blue screen of death during shut down

Craig008 wrote:
> i have done a hole bunch of updates incliding sound graphics and CPU. the
> proccesspr does not show like the old one, it says AMD unknown model and i
> can not find a way of installing it any other way


Well, there's your problem right there. You haven't told us anything
about your machine, but if the processor isn't being correctly
identified you know something you installed is wrong. Rollback or
uninstall all the driver updates you did. If you have an OEM machine
(Dell, HP, Sony, etc.) you should only be getting drivers from them.

If you can't figure out what drivers you installed, then uninstall them
all and start over, one driver at a time. You might try a System Restore
to before you went on this driver installing spree but I'm not hopeful
that will solve the issue. However, it couldn't hurt and will be less
trouble than doing a clean install. Back up your data first in any case.

In the future, when you have a working system it's best practice to
install one thing at a time and test after each change. That way you
don't wind up with a mess and not knowing which action you did is the
culprit.


Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User
My System SpecsSystem Spec
Old 08-10-2007   #5 (permalink)
Craig008


 
 

Re: Blue screen of death during shut down

sorry gor the delay i been away for a bit, all of the upgrads where done one
at time, but i only noticed this poblem after the cpu upgrade, i have
searched high and low for amd athlon x2 6000+ drivers but found nothing, it
was only upgraded form an amd athlon x2 3800+ to gain 1ghz cpu speed.

could this also be the reason why the side bar smethime takes 50 cpu and of
231000k of memory or is this another problem
--
grapes


"Malke" wrote:

> Craig008 wrote:
> > i have done a hole bunch of updates incliding sound graphics and CPU. the
> > proccesspr does not show like the old one, it says AMD unknown model and i
> > can not find a way of installing it any other way

>
> Well, there's your problem right there. You haven't told us anything
> about your machine, but if the processor isn't being correctly
> identified you know something you installed is wrong. Rollback or
> uninstall all the driver updates you did. If you have an OEM machine
> (Dell, HP, Sony, etc.) you should only be getting drivers from them.
>
> If you can't figure out what drivers you installed, then uninstall them
> all and start over, one driver at a time. You might try a System Restore
> to before you went on this driver installing spree but I'm not hopeful
> that will solve the issue. However, it couldn't hurt and will be less
> trouble than doing a clean install. Back up your data first in any case.
>
> In the future, when you have a working system it's best practice to
> install one thing at a time and test after each change. That way you
> don't wind up with a mess and not knowing which action you did is the
> culprit.
>
>
> Malke
> --
> Elephant Boy Computers
> www.elephantboycomputers.com
> "Don't Panic!"
> MS-MVP Windows - Shell/User
>

My System SpecsSystem Spec
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