Vista Tutorial - Wanna hear a good one? Microsoft support claims a 3 seat license...

is not valid on more than 1 laptop. ie I was told by "Sam" today that I
could only install office (3 seat license) on 2 desktops and ONE
laptop. I couldn't believe my ears! i said nowhere on the package does
it say that. finally he conferenced us in with another employee who
refuted his claim of "only one laptop" can be utilized with a 3 seat
license. Bear in mind this yoyo claims he has been working at Microsoft
for 6 months....with an Indian accent....sigh

what a frickin hassle!!! I called yesterday at 4 PM...was told the dept
i needed closed at 3. called back today and the number i was given was
the WRONG department (of course!). then I get Sam who spins this big
tale about only one laptop per 3 seat license. good grief! no wonder i
hate microsoft!!! too many phone calls, too little expertise. You'd
think with the BILLIONS they have made, they could afford to train their
employees. I hope I don't have to call them again for a long time....

oh, btw, i brought up the EULA on line and searched for "laptop" in
tthat document. it's nowhere to be found. why am i not surprised?

Note to Microsoft: RETRAIN SAM!

Dave

Go ahead and put it on your three desktops. What are they gonna do? Come
over and arrest you?


"David" <david@invalid.com> wrote in message
news:Ee2dnVjfjvzIxy_bnZ2dnUVZ_vShnZ2d@comcast.com...
> is not valid on more than 1 laptop. ie I was told by "Sam" today that I
> could only install office (3 seat license) on 2 desktops and ONE laptop.
> I couldn't believe my ears! i said nowhere on the package does it say
> that. finally he conferenced us in with another employee who refuted his
> claim of "only one laptop" can be utilized with a 3 seat license. Bear in
> mind this yoyo claims he has been working at Microsoft for 6
> months....with an Indian accent....sigh
>
> what a frickin hassle!!! I called yesterday at 4 PM...was told the dept i
> needed closed at 3. called back today and the number i was given was the
> WRONG department (of course!). then I get Sam who spins this big tale
> about only one laptop per 3 seat license. good grief! no wonder i hate
> microsoft!!! too many phone calls, too little expertise. You'd think
> with the BILLIONS they have made, they could afford to train their
> employees. I hope I don't have to call them again for a long time....
>
> oh, btw, i brought up the EULA on line and searched for "laptop" in tthat
> document. it's nowhere to be found. why am i not surprised?
>
> Note to Microsoft: RETRAIN SAM!
>
> Dave

Dave;
Your interpretation is probably correct.
"laptop" is probably a bad word to search, try "portable" which
includes laptops, tablets and possibly others.
The version of Office I have uses the word "portable".

Exactly which Office are you referring?

--
Jupiter Jones [MVP]
http://www3.telus.net/dandemar
http://www.dts-l.org


"David" <david@invalid.com> wrote in message
news:Ee2dnVjfjvzIxy_bnZ2dnUVZ_vShnZ2d@comcast.com...
> is not valid on more than 1 laptop. ie I was told by "Sam" today
> that I could only install office (3 seat license) on 2 desktops and
> ONE laptop. I couldn't believe my ears! i said nowhere on the
> package does it say that. finally he conferenced us in with another
> employee who refuted his claim of "only one laptop" can be utilized
> with a 3 seat license. Bear in mind this yoyo claims he has been
> working at Microsoft for 6 months....with an Indian accent....sigh
>
> what a frickin hassle!!! I called yesterday at 4 PM...was told the
> dept i needed closed at 3. called back today and the number i was
> given was the WRONG department (of course!). then I get Sam who
> spins this big tale about only one laptop per 3 seat license. good
> grief! no wonder i hate microsoft!!! too many phone calls, too
> little expertise. You'd think with the BILLIONS they have made,
> they could afford to train their employees. I hope I don't have to
> call them again for a long time....
>
> oh, btw, i brought up the EULA on line and searched for "laptop" in
> tthat document. it's nowhere to be found. why am i not surprised?
>
> Note to Microsoft: RETRAIN SAM!
>
> Dave

David wrote:
> is not valid on more than 1 laptop. ie I was told by "Sam" today that I
> could only install office (3 seat license) on 2 desktops and ONE
> laptop. I couldn't believe my ears! i said nowhere on the package does
> it say that.


What "Sam" says isn't necessarily relevant; what the package says isn't
necessarily relevant (although it certainly should warn about any
licensing limitations). What does the Office EULA say? *That* is what
counts.


--

Bruce Chambers

Help us help you:
http://dts-l.org/goodpost.htm
http://www.catb.org/~esr/faqs/smart-questions.html

They that can give up essential liberty to obtain a little temporary
safety deserve neither liberty nor safety. -Benjamin Franklin

Many people would rather die than think; in fact, most do. -Bertrand Russell

That isn't true. If you can activate three copies then you can install
anywhere you want. Microsoft isn't going to come to your house and shakle
you, take you away and torture you.

Just FYI.


"Bruce Chambers" <bchambers@cable0ne.n3t> wrote in message
news:uZ57cgW1HHA.1188@TK2MSFTNGP04.phx.gbl...
> David wrote:
>> is not valid on more than 1 laptop. ie I was told by "Sam" today that I
>> could only install office (3 seat license) on 2 desktops and ONE laptop.
>> I couldn't believe my ears! i said nowhere on the package does it say
>> that.
>
>
> What "Sam" says isn't necessarily relevant; what the package says isn't
> necessarily relevant (although it certainly should warn about any
> licensing limitations). What does the Office EULA say? *That* is what
> counts.
>
>
> --
>
> Bruce Chambers
>
> Help us help you:
> http://dts-l.org/goodpost.htm
> http://www.catb.org/~esr/faqs/smart-questions.html
>
> They that can give up essential liberty to obtain a little temporary
> safety deserve neither liberty nor safety. -Benjamin Franklin
>
> Many people would rather die than think; in fact, most do. -Bertrand
> Russell
>

Karyn Jayne Panze wrote:
> That isn't true.


It's true for people with integrity; it might not be true for the
untrustworthy.

> If you can activate three copies then you can install
> anywhere you want. Microsoft isn't going to come to your house and shakle
> you, take you away and torture you.
>

Perhaps, but that doesn't make reneging on a contract "right."


--

Bruce Chambers

Help us help you:
http://dts-l.org/goodpost.htm
http://www.catb.org/~esr/faqs/smart-questions.html

They that can give up essential liberty to obtain a little temporary
safety deserve neither liberty nor safety. -Benjamin Franklin

Many people would rather die than think; in fact, most do. -Bertrand Russell

Umm, this isn't a Vista issue at all. Why not rant in the appropriat Office
group, at least.

If the version of Office you have is the Student and Teacher (2003) or the
Home and Student (2007), the EULA states it can be installed on 3 computing
devices (no mention of desktop, laptop, refridgeratortop....)

Why were you even talking to Sam about this?


"David" <david@invalid.com> wrote in message
news:Ee2dnVjfjvzIxy_bnZ2dnUVZ_vShnZ2d@comcast.com...
is not valid on more than 1 laptop. ie I was told by "Sam" today that I
could only install office (3 seat license) on 2 desktops and ONE
laptop. I couldn't believe my ears! i said nowhere on the package does
it say that. finally he conferenced us in with another employee who
refuted his claim of "only one laptop" can be utilized with a 3 seat
license. Bear in mind this yoyo claims he has been working at Microsoft
for 6 months....with an Indian accent....sigh

what a frickin hassle!!! I called yesterday at 4 PM...was told the dept
i needed closed at 3. called back today and the number i was given was
the WRONG department (of course!). then I get Sam who spins this big
tale about only one laptop per 3 seat license. good grief! no wonder i
hate microsoft!!! too many phone calls, too little expertise. You'd
think with the BILLIONS they have made, they could afford to train their
employees. I hope I don't have to call them again for a long time....

oh, btw, i brought up the EULA on line and searched for "laptop" in
tthat document. it's nowhere to be found. why am i not surprised?

Note to Microsoft: RETRAIN SAM!

Dave

Jupiter Jones [MVP] wrote:
> Dave;
> Your interpretation is probably correct.
> "laptop" is probably a bad word to search, try "portable" which
> includes laptops, tablets and possibly others.
> The version of Office I have uses the word "portable".
>
> Exactly which Office are you referring?
>

Sam, the MS employee, claimed that both 2003 and 2007 require that the
user not place office on more than one laptop. I have Office Student &
Teacher 2003, 3-seat license, retail version. I couldn't locate the
EULA for it online quickly, so i brought up the EULA for 2007.

Dave

Karyn Jayne Panze wrote:
> That isn't true. If you can activate three copies then you can install
> anywhere you want. Microsoft isn't going to come to your house and shakle
> you, take you away and torture you.
>
> Just FYI.
>
>
> "Bruce Chambers" <bchambers@cable0ne.n3t> wrote in message
> news:uZ57cgW1HHA.1188@TK2MSFTNGP04.phx.gbl...
>
>> David wrote:
>>
>>> is not valid on more than 1 laptop. ie I was told by "Sam" today that I
>>> could only install office (3 seat license) on 2 desktops and ONE laptop.
>>> I couldn't believe my ears! i said nowhere on the package does it say
>>> that.
>>>
>> What "Sam" says isn't necessarily relevant; what the package says isn't
>> necessarily relevant (although it certainly should warn about any
>> licensing limitations). What does the Office EULA say? *That* is what
>> counts.
>>
>>
>> --
>>
>> Bruce Chambers
>>
>> Help us help you:
>> http://dts-l.org/goodpost.htm
>> http://www.catb.org/~esr/faqs/smart-questions.html
>>
>> They that can give up essential liberty to obtain a little temporary
>> safety deserve neither liberty nor safety. -Benjamin Franklin
>>
>> Many people would rather die than think; in fact, most do. -Bertrand
>> Russell
>>
>>
>
>
>
I've been under the impression that the software will not activate more
than 3 times. I could certainly be wrong! I"m just stating what I've
been led to believe.

Dave

Val wrote:
> Umm, this isn't a Vista issue at all. Why not rant in the appropriat Office
> group, at least.
>
> If the version of Office you have is the Student and Teacher (2003) or the
> Home and Student (2007), the EULA states it can be installed on 3 computing
> devices (no mention of desktop, laptop, refridgeratortop....)
>
> Why were you even talking to Sam about this?
>
>


Yeah, I noticed i posted in the wrong NG--but no need to get upset!
Just ignore the thread!

I called to find out if I should go thru the pain of deleting Office
from 1 desktop and then install it on a new laptop that has a trial
version of 2007 on it currently, and which expires soon. I didnt want
spend the time to do all that only to find that I won't be able to
activate the product. NOW do u understand my concern??? I'm not all
knowing as you are, apparently--therefore I figured the prudent thing to
do was call the mfgr--which in this case is Microsoft.

Gawd, but I never understand the rationale behind someone posting
useless comments when someone posts a question. If you don't want to
offer useful help, why not just skip to the next thread, instead of
getting wound up?

Dave