Vista - windows installer quit working

It is giving me a "crash Thread ID 1256 and 1916. Can anyone tell me what
this is and how to fix it? thanks, cc

Hi,

Nothing specific, but have you:

- Checked that the application you are installing is Vista compatible?
- Asked the program vendor for assistance with their software setup?
- Checked the event viewer for additional information?
- Tried the installer cleanup utility?
(http://support.microsoft.com/kb/290301)
- Disabled antivirus/antispyware software?

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"cc" <cc@discussions.microsoft.com> wrote in message
news:314D41C8-CD8F-47FC-845E-17D0ECBF88E1@microsoft.com...
> It is giving me a "crash Thread ID 1256 and 1916. Can anyone tell me what
> this is and how to fix it? thanks, cc

"Rick Rogers" wrote:

> Hi,
>
> Nothing specific, but have you:
>
> - Checked that the application you are installing is Vista compatible?
> - Asked the program vendor for assistance with their software setup?
> - Checked the event viewer for additional information?
> - Tried the installer cleanup utility?
> (http://support.microsoft.com/kb/290301)
> - Disabled antivirus/antispyware software?
>
> --
> Best of Luck,
>
> Rick Rogers, aka "Nutcase" - Microsoft MVP
> http://mvp.support.microsoft.com/
> Windows help - www.rickrogers.org
> My thoughts http://rick-mvp.blogspot.com
>
> "cc" <cc@discussions.microsoft.com> wrote in message
> news:314D41C8-CD8F-47FC-845E-17D0ECBF88E1@microsoft.com...
> > It is giving me a "crash Thread ID 1256 and 1916. Can anyone tell me what
> > this is and how to fix it? thanks, cc
>
> Thanks for the info. What I did was to do a system restore. That fixed the installer. Also, it kept getting blocked by DEP. I stopped the DEP from blocking installs and between the both of them, it seems to be working now. But I am still trying to fix the auto run on my side. I am the admis. but it quit running a few days ago only on my side. We have checked and rechecked all the settings, but it still won't work. But Thanks again for your help, CC