itune trouble since Vista installed

Hi, I need some help, when I had XP and ran itunes I never had any problems,
then I bought a new pc with Vista home premium. itunes would not run at all,
I reactivated the vbscript, I udated directX, my Nvidia drivers, I deleted
and reinstalled itunes and quicktime. I even upgraded to Vista Ultimate
hoping it would work better than Vista HP did. I can open itunes but if I try
to play a video it skips and then freezes then I get a blue screen with a
memory dump. The same thing happens when I try to sync my ipod with itunes,
it freezes and then memory dump.
Windows maintenance says the error is from an antivirus program. I have
Nortons Internet Security, and I have actually deactivated this and tried to
work itunes without success. I am at my wits end I have downloads that I
cannot even download into my ipod because of this.
--
Thanks, Ian

Hi,

Try uninstalling NIS entirely, you wouldn't believe how much it can mess
with a system. Then grab symclean from Symatec's download site and run it to
clean out the remnants. Then retry your iTunes software, making sure you are
using the latest version from Apple.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"IAN" <IAN@discussions.microsoft.com> wrote in message
news:6EC1B3A5-06B1-4742-BC57-0D78B3797626@microsoft.com...
> Hi, I need some help, when I had XP and ran itunes I never had any
> problems,
> then I bought a new pc with Vista home premium. itunes would not run at
> all,
> I reactivated the vbscript, I udated directX, my Nvidia drivers, I deleted
> and reinstalled itunes and quicktime. I even upgraded to Vista Ultimate
> hoping it would work better than Vista HP did. I can open itunes but if I
> try
> to play a video it skips and then freezes then I get a blue screen with a
> memory dump. The same thing happens when I try to sync my ipod with
> itunes,
> it freezes and then memory dump.
> Windows maintenance says the error is from an antivirus program. I have
> Nortons Internet Security, and I have actually deactivated this and tried
> to
> work itunes without success. I am at my wits end I have downloads that I
> cannot even download into my ipod because of this.
> --
> Thanks, Ian

"IAN" <IAN@discussions.microsoft.com> wrote in message
news:6EC1B3A5-06B1-4742-BC57-0D78B3797626@microsoft.com...
> Hi, I need some help, when I had XP and ran itunes I never had any
> problems,
> then I bought a new pc with Vista home premium. itunes would not run at
> all,
> I reactivated the vbscript, I udated directX, my Nvidia drivers, I deleted
> and reinstalled itunes and quicktime. I even upgraded to Vista Ultimate
> hoping it would work better than Vista HP did. I can open itunes but if I
> try
> to play a video it skips and then freezes then I get a blue screen with a
> memory dump. The same thing happens when I try to sync my ipod with
> itunes,
> it freezes and then memory dump.
> Windows maintenance says the error is from an antivirus program. I have
> Nortons Internet Security, and I have actually deactivated this and tried
> to
> work itunes without success. I am at my wits end I have downloads that I
> cannot even download into my ipod because of this.
> --
> Thanks, Ian

Are you using the vista itunes software? The xp version doesnt work on
vista!!!!

i use itunes and nis succesfully with no problems , so they can work together
you just have to make sure its the vista version if itunes and Qtime, you can
also use limewire on vista .
--
martyb


"Harry Syme" wrote:

>
> "IAN" <IAN@discussions.microsoft.com> wrote in message
> news:6EC1B3A5-06B1-4742-BC57-0D78B3797626@microsoft.com...
> > Hi, I need some help, when I had XP and ran itunes I never had any
> > problems,
> > then I bought a new pc with Vista home premium. itunes would not run at
> > all,
> > I reactivated the vbscript, I udated directX, my Nvidia drivers, I deleted
> > and reinstalled itunes and quicktime. I even upgraded to Vista Ultimate
> > hoping it would work better than Vista HP did. I can open itunes but if I
> > try
> > to play a video it skips and then freezes then I get a blue screen with a
> > memory dump. The same thing happens when I try to sync my ipod with
> > itunes,
> > it freezes and then memory dump.
> > Windows maintenance says the error is from an antivirus program. I have
> > Nortons Internet Security, and I have actually deactivated this and tried
> > to
> > work itunes without success. I am at my wits end I have downloads that I
> > cannot even download into my ipod because of this.
> > --
> > Thanks, Ian
>
> Are you using the vista itunes software? The xp version doesnt work on
> vista!!!!
>
>
>
>