Vista Tutorial - Loss of System Restore

Apologies if that has been covered - I have searched and found nothing.

Went to create a restore point before installing some software. I noticed
that there was a message that no previous restore points had been created.
This should not have been the case as I have both created manual points and
automatic ones have also been created. I then went to create a restore point
and after a few seconds got the message that the restore point could not be
created. "Windows cannot create a shadow copy due to internal error in other
system components."

Error reference is 0x81000109

The event log shows an ASR Error: Failed to collect critical information for
ASR backup. Reason: Unable to obtain disk information for device 0 (Win32
error code 0x15). I also get "Volume Shadow Copy Service warning:ASR writer
error 0x80070015.

"Volume Shadow Copy Service warning: ASR writer Error 0x80070015. hr =
0x00000000.

Operation:
OnIdentify event
Gathering Writer Data

Context:
Execution Context: ASR Writer
Writer Class Id: {be000cbe-11fe-4426-9c58-531aa6355fc4}
Writer Name: ASR Writer
Writer Instance ID: {c65c51f4-84e7-48a5-981f-022645e4f1a9}"


System protection is turned ON for disc C (the only HDD although I have a
RAID 1 array - it is device # 0). Have tried turning SR off / on with reboot
in between

Vista home Premium clean installation on new machine. Single OS only, no
dual boot. Windows updates compete as of yesterday. The most recent
software installed was Nokia PC suite although I have no way of knowing if SR
was working before then.

Any ideas?

See Jill Zoeller's Blog:

Common causes and solutions to Backup, System Restore, and Complete PC
Backup problems
http://blogs.technet.com/filecab/pag...-problems.aspx

"We’ve seen a couple causes for this error:

(1) A disconnected external SCSI disk was marked as Offline in Disk
Management. Turning off the driver fixed the problem.


(2) System Restore was failing due to a buggy BIOS that changes the disk
enumeration order based on the presence of a bootable DVD. One workaround is
to explicitly set the BIOS boot disk priority order. Most likely, the second
hard disk needs to become the first in the list. This will cause the disks
to get enumerated in the same order, regardless of whether there is a DVD
present."


What do you see when you check out event viewer? Type in run box
"eventvwr.msc" (lose quotes and click on
Windows Logs in left pane>Application and read events then click on System
and read events.

Good luck,

CH

"jblink" <jblink@discussions.microsoft.com> wrote in message
news:BEC931B8-1D83-434B-AAEA-FB800F4E5DC4@microsoft.com...
> Apologies if that has been covered - I have searched and found nothing.
>
> Went to create a restore point before installing some software. I noticed
> that there was a message that no previous restore points had been created.
> This should not have been the case as I have both created manual points
> and
> automatic ones have also been created. I then went to create a restore
> point
> and after a few seconds got the message that the restore point could not
> be
> created. "Windows cannot create a shadow copy due to internal error in
> other
> system components."
>
> Error reference is 0x81000109
>
> The event log shows an ASR Error: Failed to collect critical information
> for
> ASR backup. Reason: Unable to obtain disk information for device 0 (Win32
> error code 0x15). I also get "Volume Shadow Copy Service warning:ASR
> writer
> error 0x80070015.
>
> "Volume Shadow Copy Service warning: ASR writer Error 0x80070015. hr =
> 0x00000000.
>
> Operation:
> OnIdentify event
> Gathering Writer Data
>
> Context:
> Execution Context: ASR Writer
> Writer Class Id: {be000cbe-11fe-4426-9c58-531aa6355fc4}
> Writer Name: ASR Writer
> Writer Instance ID: {c65c51f4-84e7-48a5-981f-022645e4f1a9}"
>
>
> System protection is turned ON for disc C (the only HDD although I have a
> RAID 1 array - it is device # 0). Have tried turning SR off / on with
> reboot
> in between
>
> Vista home Premium clean installation on new machine. Single OS only, no
> dual boot. Windows updates compete as of yesterday. The most recent
> software installed was Nokia PC suite although I have no way of knowing if
> SR
> was working before then.
>
> Any ideas?

Thanks Chad

1) I have never had an external SCSI disk connected. I have had the odd
USB drive not "safely removed" in the past

2) Neither have I had a bootable DVD.

Being somewhat unfamiliar with this, you say the second HDD needs to become
the first. Do you mean the RAID pair? in which case I have no idea how to
designate one as first or second.

I am guessing that you are suggesting there may be an issue with the RAID
discs, being a SCSI emulation on an actual SATA interface. I don't have any
other (known) problems with the RAID array so I would appreciate some "idiot"
level guidance

Many thanks for your interest and will check out the blog

JB

"Chad Harris" wrote:

> See Jill Zoeller's Blog:
>
> Common causes and solutions to Backup, System Restore, and Complete PC
> Backup problems
> http://blogs.technet.com/filecab/pag...-problems.aspx
>
> "We’ve seen a couple causes for this error:
>
> (1) A disconnected external SCSI disk was marked as Offline in Disk
> Management. Turning off the driver fixed the problem.
>
>
> (2) System Restore was failing due to a buggy BIOS that changes the disk
> enumeration order based on the presence of a bootable DVD. One workaround is
> to explicitly set the BIOS boot disk priority order. Most likely, the second
> hard disk needs to become the first in the list. This will cause the disks
> to get enumerated in the same order, regardless of whether there is a DVD
> present."
>
>
> What do you see when you check out event viewer? Type in run box
> "eventvwr.msc" (lose quotes and click on
> Windows Logs in left pane>Application and read events then click on System
> and read events.
>
> Good luck,
>
> CH
>
> "jblink" <jblink@discussions.microsoft.com> wrote in message
> news:BEC931B8-1D83-434B-AAEA-FB800F4E5DC4@microsoft.com...
> > Apologies if that has been covered - I have searched and found nothing.
> >
> > Went to create a restore point before installing some software. I noticed
> > that there was a message that no previous restore points had been created.
> > This should not have been the case as I have both created manual points
> > and
> > automatic ones have also been created. I then went to create a restore
> > point
> > and after a few seconds got the message that the restore point could not
> > be
> > created. "Windows cannot create a shadow copy due to internal error in
> > other
> > system components."
> >
> > Error reference is 0x81000109
> >
> > The event log shows an ASR Error: Failed to collect critical information
> > for
> > ASR backup. Reason: Unable to obtain disk information for device 0 (Win32
> > error code 0x15). I also get "Volume Shadow Copy Service warning:ASR
> > writer
> > error 0x80070015.
> >
> > "Volume Shadow Copy Service warning: ASR writer Error 0x80070015. hr =
> > 0x00000000.
> >
> > Operation:
> > OnIdentify event
> > Gathering Writer Data
> >
> > Context:
> > Execution Context: ASR Writer
> > Writer Class Id: {be000cbe-11fe-4426-9c58-531aa6355fc4}
> > Writer Name: ASR Writer
> > Writer Instance ID: {c65c51f4-84e7-48a5-981f-022645e4f1a9}"
> >
> >
> > System protection is turned ON for disc C (the only HDD although I have a
> > RAID 1 array - it is device # 0). Have tried turning SR off / on with
> > reboot
> > in between
> >
> > Vista home Premium clean installation on new machine. Single OS only, no
> > dual boot. Windows updates compete as of yesterday. The most recent
> > software installed was Nokia PC suite although I have no way of knowing if
> > SR
> > was working before then.
> >
> > Any ideas?
>
>

jblink--

I have read Jill's [MSFT] blog since it started, and Jill has access to all
the experts on the teams who create System restore and backups at MSFT and
participates here some times and has written many articles on system
restore, but just for the heck of it, ***if you have a Vista DVD try to see
if using Startup Repair will fix this.

Startup Repair is billed by the Win RE team as a remedy for startup
problems, but in my experience it can fix significant components of Vista
that are broken. There is no down side to trying it.

Startup Repair will look like this when you put in the Vista DVD:

http://www.vistaclues.com/wp-content...r-computer.png

You run the startup repair tool this way (and system restore from here is
also sometimes effective):

http://support.microsoft.com/kb/925810/en-us

How To Run Startup Repair In Vista Ultimate (Multiple Screenshots)
http://www.windowsvista.windowsreins...rtup/index.htm


put in the DVD and restart. It will automatically
take you to this on your screen:

http://www.vistaclues.com/wp-content...r-computer.png

That will allow you to go to the Vista setup that has a Repair link on the
lower left corner>click it and then you'll see a gray backgrounded list and
I want you to click Startup Repair from it and follow the directions.

The gray screen after you click the first link in the above pic will look
like this:

http://www.windowsreinstall.com/winv...ir/Image17.gif

Click Startup Repair, the link at the top and after it scans>click OK and
let it try to repair Vista.

Good luck,

CH

"jblink" <jblink@discussions.microsoft.com> wrote in message
news:790FC22D-2A15-4092-8BB0-49FF9B3D55C1@microsoft.com...
> Thanks Chad
>
> 1) I have never had an external SCSI disk connected. I have had the odd
> USB drive not "safely removed" in the past
>
> 2) Neither have I had a bootable DVD.
>
> Being somewhat unfamiliar with this, you say the second HDD needs to
> become
> the first. Do you mean the RAID pair? in which case I have no idea how
> to
> designate one as first or second.
>
> I am guessing that you are suggesting there may be an issue with the RAID
> discs, being a SCSI emulation on an actual SATA interface. I don't have
> any
> other (known) problems with the RAID array so I would appreciate some
> "idiot"
> level guidance
>
> Many thanks for your interest and will check out the blog
>
> JB
>
> "Chad Harris" wrote:
>
>> See Jill Zoeller's Blog:
>>
>> Common causes and solutions to Backup, System Restore, and Complete PC
>> Backup problems
>> http://blogs.technet.com/filecab/pag...-problems.aspx
>>
>> "We’ve seen a couple causes for this error:
>>
>> (1) A disconnected external SCSI disk was marked as Offline in Disk
>> Management. Turning off the driver fixed the problem.
>>
>>
>> (2) System Restore was failing due to a buggy BIOS that changes the disk
>> enumeration order based on the presence of a bootable DVD. One workaround
>> is
>> to explicitly set the BIOS boot disk priority order. Most likely, the
>> second
>> hard disk needs to become the first in the list. This will cause the
>> disks
>> to get enumerated in the same order, regardless of whether there is a DVD
>> present."
>>
>>
>> What do you see when you check out event viewer? Type in run box
>> "eventvwr.msc" (lose quotes and click on
>> Windows Logs in left pane>Application and read events then click on
>> System
>> and read events.
>>
>> Good luck,
>>
>> CH
>>
>> "jblink" <jblink@discussions.microsoft.com> wrote in message
>> news:BEC931B8-1D83-434B-AAEA-FB800F4E5DC4@microsoft.com...
>> > Apologies if that has been covered - I have searched and found nothing.
>> >
>> > Went to create a restore point before installing some software. I
>> > noticed
>> > that there was a message that no previous restore points had been
>> > created.
>> > This should not have been the case as I have both created manual points
>> > and
>> > automatic ones have also been created. I then went to create a restore
>> > point
>> > and after a few seconds got the message that the restore point could
>> > not
>> > be
>> > created. "Windows cannot create a shadow copy due to internal error in
>> > other
>> > system components."
>> >
>> > Error reference is 0x81000109
>> >
>> > The event log shows an ASR Error: Failed to collect critical
>> > information
>> > for
>> > ASR backup. Reason: Unable to obtain disk information for device 0
>> > (Win32
>> > error code 0x15). I also get "Volume Shadow Copy Service warning:ASR
>> > writer
>> > error 0x80070015.
>> >
>> > "Volume Shadow Copy Service warning: ASR writer Error 0x80070015. hr =
>> > 0x00000000.
>> >
>> > Operation:
>> > OnIdentify event
>> > Gathering Writer Data
>> >
>> > Context:
>> > Execution Context: ASR Writer
>> > Writer Class Id: {be000cbe-11fe-4426-9c58-531aa6355fc4}
>> > Writer Name: ASR Writer
>> > Writer Instance ID: {c65c51f4-84e7-48a5-981f-022645e4f1a9}"
>> >
>> >
>> > System protection is turned ON for disc C (the only HDD although I have
>> > a
>> > RAID 1 array - it is device # 0). Have tried turning SR off / on with
>> > reboot
>> > in between
>> >
>> > Vista home Premium clean installation on new machine. Single OS only,
>> > no
>> > dual boot. Windows updates compete as of yesterday. The most recent
>> > software installed was Nokia PC suite although I have no way of knowing
>> > if
>> > SR
>> > was working before then.
>> >
>> > Any ideas?
>>
>>

Thanks Chad.

I tried Startup Repair but it reported no errors to fix. I also tried
system restore from that menu but of course there were no restore points.

You may have misunderstood me, I am not doubting Jill's expertese, but I do
not recognise either of the scenarios described for the error code. The BIOS
boot sequence is HDD, DVD, FD (have tried HDD, FD, DVD). Apart from Vista
installation and the above check, I have never had a bootable DVD loaded.

Seems like I'll be re-installing Vista.....although I am still hoping there
is a more "professional" solution!

Thanks for your help

JB



"Chad Harris" wrote:

> jblink--
>
> I have read Jill's [MSFT] blog since it started, and Jill has access to all
> the experts on the teams who create System restore and backups at MSFT and
> participates here some times and has written many articles on system
> restore, but just for the heck of it, ***if you have a Vista DVD try to see
> if using Startup Repair will fix this.
>
> Startup Repair is billed by the Win RE team as a remedy for startup
> problems, but in my experience it can fix significant components of Vista
> that are broken. There is no down side to trying it.
>
> Startup Repair will look like this when you put in the Vista DVD:
>
> http://www.vistaclues.com/wp-content...r-computer.png
>
> You run the startup repair tool this way (and system restore from here is
> also sometimes effective):
>
> http://support.microsoft.com/kb/925810/en-us
>
> How To Run Startup Repair In Vista Ultimate (Multiple Screenshots)
> http://www.windowsvista.windowsreins...rtup/index.htm
>
>
> put in the DVD and restart. It will automatically
> take you to this on your screen:
>
> http://www.vistaclues.com/wp-content...r-computer.png
>
> That will allow you to go to the Vista setup that has a Repair link on the
> lower left corner>click it and then you'll see a gray backgrounded list and
> I want you to click Startup Repair from it and follow the directions.
>
> The gray screen after you click the first link in the above pic will look
> like this:
>
> http://www.windowsreinstall.com/winv...ir/Image17.gif
>
> Click Startup Repair, the link at the top and after it scans>click OK and
> let it try to repair Vista.
>
> Good luck,
>
> CH
>
> "jblink" <jblink@discussions.microsoft.com> wrote in message
> news:790FC22D-2A15-4092-8BB0-49FF9B3D55C1@microsoft.com...
> > Thanks Chad
> >
> > 1) I have never had an external SCSI disk connected. I have had the odd
> > USB drive not "safely removed" in the past
> >
> > 2) Neither have I had a bootable DVD.
> >
> > Being somewhat unfamiliar with this, you say the second HDD needs to
> > become
> > the first. Do you mean the RAID pair? in which case I have no idea how
> > to
> > designate one as first or second.
> >
> > I am guessing that you are suggesting there may be an issue with the RAID
> > discs, being a SCSI emulation on an actual SATA interface. I don't have
> > any
> > other (known) problems with the RAID array so I would appreciate some
> > "idiot"
> > level guidance
> >
> > Many thanks for your interest and will check out the blog
> >
> > JB
> >
> > "Chad Harris" wrote:
> >
> >> See Jill Zoeller's Blog:
> >>
> >> Common causes and solutions to Backup, System Restore, and Complete PC
> >> Backup problems
> >> http://blogs.technet.com/filecab/pag...-problems.aspx
> >>
> >> "We’ve seen a couple causes for this error:
> >>
> >> (1) A disconnected external SCSI disk was marked as Offline in Disk
> >> Management. Turning off the driver fixed the problem.
> >>
> >>
> >> (2) System Restore was failing due to a buggy BIOS that changes the disk
> >> enumeration order based on the presence of a bootable DVD. One workaround
> >> is
> >> to explicitly set the BIOS boot disk priority order. Most likely, the
> >> second
> >> hard disk needs to become the first in the list. This will cause the
> >> disks
> >> to get enumerated in the same order, regardless of whether there is a DVD
> >> present."
> >>
> >>
> >> What do you see when you check out event viewer? Type in run box
> >> "eventvwr.msc" (lose quotes and click on
> >> Windows Logs in left pane>Application and read events then click on
> >> System
> >> and read events.
> >>
> >> Good luck,
> >>
> >> CH
> >>
> >> "jblink" <jblink@discussions.microsoft.com> wrote in message
> >> news:BEC931B8-1D83-434B-AAEA-FB800F4E5DC4@microsoft.com...
> >> > Apologies if that has been covered - I have searched and found nothing.
> >> >
> >> > Went to create a restore point before installing some software. I
> >> > noticed
> >> > that there was a message that no previous restore points had been
> >> > created.
> >> > This should not have been the case as I have both created manual points
> >> > and
> >> > automatic ones have also been created. I then went to create a restore
> >> > point
> >> > and after a few seconds got the message that the restore point could
> >> > not
> >> > be
> >> > created. "Windows cannot create a shadow copy due to internal error in
> >> > other
> >> > system components."
> >> >
> >> > Error reference is 0x81000109
> >> >
> >> > The event log shows an ASR Error: Failed to collect critical
> >> > information
> >> > for
> >> > ASR backup. Reason: Unable to obtain disk information for device 0
> >> > (Win32
> >> > error code 0x15). I also get "Volume Shadow Copy Service warning:ASR
> >> > writer
> >> > error 0x80070015.
> >> >
> >> > "Volume Shadow Copy Service warning: ASR writer Error 0x80070015. hr =
> >> > 0x00000000.
> >> >
> >> > Operation:
> >> > OnIdentify event
> >> > Gathering Writer Data
> >> >
> >> > Context:
> >> > Execution Context: ASR Writer
> >> > Writer Class Id: {be000cbe-11fe-4426-9c58-531aa6355fc4}
> >> > Writer Name: ASR Writer
> >> > Writer Instance ID: {c65c51f4-84e7-48a5-981f-022645e4f1a9}"
> >> >
> >> >
> >> > System protection is turned ON for disc C (the only HDD although I have
> >> > a
> >> > RAID 1 array - it is device # 0). Have tried turning SR off / on with
> >> > reboot
> >> > in between
> >> >
> >> > Vista home Premium clean installation on new machine. Single OS only,
> >> > no
> >> > dual boot. Windows updates compete as of yesterday. The most recent
> >> > software installed was Nokia PC suite although I have no way of knowing
> >> > if
> >> > SR
> >> > was working before then.
> >> >
> >> > Any ideas?
> >>
> >>
>
>

Update:

I was taking Jill's 1st option too literally. There wasn't a disconnected
SCSI disk but a USB drive. I have a Maxtor one touch external PATA drive on
a USB connection. It appears that the driver for this is not working
properly (it pre-dates Vista) and the disc management sees this as a
disconnected Drive 1. In reality the disc works fine and I can access it
through explorer. Disconnect the drive competely and System Restore is back
to normal with all the old restore points available.

Thanks again for your help

JB

"jblink" wrote:

> Thanks Chad.
>
> I tried Startup Repair but it reported no errors to fix. I also tried
> system restore from that menu but of course there were no restore points.
>
> You may have misunderstood me, I am not doubting Jill's expertese, but I do
> not recognise either of the scenarios described for the error code. The BIOS
> boot sequence is HDD, DVD, FD (have tried HDD, FD, DVD). Apart from Vista
> installation and the above check, I have never had a bootable DVD loaded.
>
> Seems like I'll be re-installing Vista.....although I am still hoping there
> is a more "professional" solution!
>
> Thanks for your help
>
> JB
>
>
>
> "Chad Harris" wrote:
>
> > jblink--
> >
> > I have read Jill's [MSFT] blog since it started, and Jill has access to all
> > the experts on the teams who create System restore and backups at MSFT and
> > participates here some times and has written many articles on system
> > restore, but just for the heck of it, ***if you have a Vista DVD try to see
> > if using Startup Repair will fix this.
> >
> > Startup Repair is billed by the Win RE team as a remedy for startup
> > problems, but in my experience it can fix significant components of Vista
> > that are broken. There is no down side to trying it.
> >
> > Startup Repair will look like this when you put in the Vista DVD:
> >
> > http://www.vistaclues.com/wp-content...r-computer.png
> >
> > You run the startup repair tool this way (and system restore from here is
> > also sometimes effective):
> >
> > http://support.microsoft.com/kb/925810/en-us
> >
> > How To Run Startup Repair In Vista Ultimate (Multiple Screenshots)
> > http://www.windowsvista.windowsreins...rtup/index.htm
> >
> >
> > put in the DVD and restart. It will automatically
> > take you to this on your screen:
> >
> > http://www.vistaclues.com/wp-content...r-computer.png
> >
> > That will allow you to go to the Vista setup that has a Repair link on the
> > lower left corner>click it and then you'll see a gray backgrounded list and
> > I want you to click Startup Repair from it and follow the directions.
> >
> > The gray screen after you click the first link in the above pic will look
> > like this:
> >
> > http://www.windowsreinstall.com/winv...ir/Image17.gif
> >
> > Click Startup Repair, the link at the top and after it scans>click OK and
> > let it try to repair Vista.
> >
> > Good luck,
> >
> > CH
> >
> > "jblink" <jblink@discussions.microsoft.com> wrote in message
> > news:790FC22D-2A15-4092-8BB0-49FF9B3D55C1@microsoft.com...
> > > Thanks Chad
> > >
> > > 1) I have never had an external SCSI disk connected. I have had the odd
> > > USB drive not "safely removed" in the past
> > >
> > > 2) Neither have I had a bootable DVD.
> > >
> > > Being somewhat unfamiliar with this, you say the second HDD needs to
> > > become
> > > the first. Do you mean the RAID pair? in which case I have no idea how
> > > to
> > > designate one as first or second.
> > >
> > > I am guessing that you are suggesting there may be an issue with the RAID
> > > discs, being a SCSI emulation on an actual SATA interface. I don't have
> > > any
> > > other (known) problems with the RAID array so I would appreciate some
> > > "idiot"
> > > level guidance
> > >
> > > Many thanks for your interest and will check out the blog
> > >
> > > JB
> > >
> > > "Chad Harris" wrote:
> > >
> > >> See Jill Zoeller's Blog:
> > >>
> > >> Common causes and solutions to Backup, System Restore, and Complete PC
> > >> Backup problems
> > >> http://blogs.technet.com/filecab/pag...-problems.aspx
> > >>
> > >> "We’ve seen a couple causes for this error:
> > >>
> > >> (1) A disconnected external SCSI disk was marked as Offline in Disk
> > >> Management. Turning off the driver fixed the problem.
> > >>
> > >>
> > >> (2) System Restore was failing due to a buggy BIOS that changes the disk
> > >> enumeration order based on the presence of a bootable DVD. One workaround
> > >> is
> > >> to explicitly set the BIOS boot disk priority order. Most likely, the
> > >> second
> > >> hard disk needs to become the first in the list. This will cause the
> > >> disks
> > >> to get enumerated in the same order, regardless of whether there is a DVD
> > >> present."
> > >>
> > >>
> > >> What do you see when you check out event viewer? Type in run box
> > >> "eventvwr.msc" (lose quotes and click on
> > >> Windows Logs in left pane>Application and read events then click on
> > >> System
> > >> and read events.
> > >>
> > >> Good luck,
> > >>
> > >> CH
> > >>
> > >> "jblink" <jblink@discussions.microsoft.com> wrote in message
> > >> news:BEC931B8-1D83-434B-AAEA-FB800F4E5DC4@microsoft.com...
> > >> > Apologies if that has been covered - I have searched and found nothing.
> > >> >
> > >> > Went to create a restore point before installing some software. I
> > >> > noticed
> > >> > that there was a message that no previous restore points had been
> > >> > created.
> > >> > This should not have been the case as I have both created manual points
> > >> > and
> > >> > automatic ones have also been created. I then went to create a restore
> > >> > point
> > >> > and after a few seconds got the message that the restore point could
> > >> > not
> > >> > be
> > >> > created. "Windows cannot create a shadow copy due to internal error in
> > >> > other
> > >> > system components."
> > >> >
> > >> > Error reference is 0x81000109
> > >> >
> > >> > The event log shows an ASR Error: Failed to collect critical
> > >> > information
> > >> > for
> > >> > ASR backup. Reason: Unable to obtain disk information for device 0
> > >> > (Win32
> > >> > error code 0x15). I also get "Volume Shadow Copy Service warning:ASR
> > >> > writer
> > >> > error 0x80070015.
> > >> >
> > >> > "Volume Shadow Copy Service warning: ASR writer Error 0x80070015. hr =
> > >> > 0x00000000.
> > >> >
> > >> > Operation:
> > >> > OnIdentify event
> > >> > Gathering Writer Data
> > >> >
> > >> > Context:
> > >> > Execution Context: ASR Writer
> > >> > Writer Class Id: {be000cbe-11fe-4426-9c58-531aa6355fc4}
> > >> > Writer Name: ASR Writer
> > >> > Writer Instance ID: {c65c51f4-84e7-48a5-981f-022645e4f1a9}"
> > >> >
> > >> >
> > >> > System protection is turned ON for disc C (the only HDD although I have
> > >> > a
> > >> > RAID 1 array - it is device # 0). Have tried turning SR off / on with
> > >> > reboot
> > >> > in between
> > >> >
> > >> > Vista home Premium clean installation on new machine. Single OS only,
> > >> > no
> > >> > dual boot. Windows updates compete as of yesterday. The most recent
> > >> > software installed was Nokia PC suite although I have no way of knowing
> > >> > if
> > >> > SR
> > >> > was working before then.
> > >> >
> > >> > Any ideas?
> > >>
> > >>
> >
> >