Windows Vista Forums
Vista Forums Home Join Vista Forums Donate Vista Tutorials Tags

Welcome to Vista Forums we are your forum to discuss Windows Vista x64 and x86 systems. Whether you need help or just want to post an idea you have on Vista, this is the forum for you.
Register at Vista forums...the world biggest Windows Vista resource Join Vista Forums Now

Go Back   Vista Forums > Vista Newsgroups > Vista General

Local printer ques documents and says offline

Update your Vista Drivers Update Your Drivers Now!!
Closed Thread
 
Thread Tools Display Modes
Old 08-06-2007   #1 (permalink)
Ruth
Guest


 

Local printer ques documents and says offline

I have installed an HP computer to a laptop at work with Vista basic. It
says the install was sucessful. The documents que up and never print. When
I look at the printer in Control Panel, it says offline. Any suggestions?
Thank you.

My System SpecsSystem Spec
Old 08-06-2007   #2 (permalink)
Michael Solomon
Guest


 

Re: Local printer ques documents and says offline



"Ruth" <Ruth@discussions.microsoft.com> wrote in message
news:C3D75DE5-3D2E-490D-917E-BAEF856B232C@microsoft.com...
>I have installed an HP computer to a laptop at work with Vista basic. It
> says the install was sucessful. The documents que up and never print.
> When
> I look at the printer in Control Panel, it says offline. Any suggestions?
> Thank you.


Have you checked the HP website to make sure you have the latest Vista
compatible drivers for the printer installed?
--
Michael Solomon
Backup is a PC user's best friend
DTS-L.Org: http://www.dts-l.org/

My System SpecsSystem Spec
Old 10-20-2007   #3 (permalink)
Paul in Montreal
Guest


 

Re: Local printer ques documents and says offline

Hello all,

I've found a solution (worked for my setup) that clears the printer offline
problem when printing from a Vista laptop PC over a home network to a printer
connected to a Windows98 desktop PC. I never had this problem with my XP
Home laptop accessing the printers on the Windows98 PC.

With the Vista PC, I was always able to Add my 2 printers (HP PSC 1350 and
Canon i560) using Vista's wizard (Add a local printer), but after a restart
of the Vista PC, both printers would be offline. In Printer properties,
Ports tab, both printers would appear as Client Side Rendering Provider under
the Description column.

My Vista PC is a new Dell Inspiron 1420, Vista Home Premium (WiFi networking).
My print server is a Dell Dimension V350, Windows 98 (ethernet networking).
Home network is WiFi using a D-Link 624 router, WPA-PSK security enabled.
Canon i560 bubblejet printer on parallel port of Dell Dimension V350
HP PSC 1350 on USB port of Dell Dimension V350

Here's the fix:
1. In Control Panel, Printers, delete offline printers. If they wont
delete, it may be because there are pending print jobs in the queue. Open the
printer and Cancel the jobs.
2. In Printer properties, Ports tab, delete the previoulsy installed
printers (offline statuts) that appear as Client Side Rendering Provider
under the Description column. To do this, highlight the port, then click on
Delete Port button. Click Apply.
3. Restart your PC.
4. Now reinstall the printers as follows:
5. Open Control panel, Printers, and click Add a printer.
6. Click Add a local printer.
7. Select the "Use an existing port" radio button, and select LPT1: (Printer
Port). Click Next.
8. Install the printer driver. Mine were found in the list inlcuded with
Vista. Select the manufacturer and the printer. Click Next.
9. In the next window, accept the printer name or type in a new name. Leave
the "Set as default printer" box unchecked. Click Next.
10. Vista should now install the printer. A window should open saying
"You've successfully added printer name.
11. DO NOT Print a test page at this time, because nothing is connected to
the LPT1 port on the laptop. Just press Finish. The printer you just added
should appear in the Printers window.
12. Click ONCE on the newly added printer to highlight it, then right-click
and open Properties.
13. On the Ports tab, click Add Port…, select Local Port, then click New Port…
14. When the Port Name window open, Enter a port name as follows:
\\computername\printername
(replace computername with the name of your PC acting as print server, and
printername with the name of your printer). Click OK.
15. You should now have a new port listed on the Ports tab of the printer
Properties, but now the Description should be Local Port, instead of Client
Side Rendering Provider. Click OK.
16. Now you can go to the General tab, and Print a Test Page.

Hopefully, your test page will print. Then restart your computer to check
that the printer comes back online.

This procedure worked for me. Hope it works for you too. Let me know. Good
luck!
(PS: bi-directional priner support is enabled).



"Michael Solomon" wrote:
Quote:

>
>
> "Ruth" <Ruth@xxxxxx> wrote in message
> news:C3D75DE5-3D2E-490D-917E-BAEF856B232C@xxxxxx
Quote:

> >I have installed an HP computer to a laptop at work with Vista basic. It
> > says the install was sucessful. The documents que up and never print.
> > When
> > I look at the printer in Control Panel, it says offline. Any suggestions?
> > Thank you.
>
> Have you checked the HP website to make sure you have the latest Vista
> compatible drivers for the printer installed?
> --
> Michael Solomon
> Backup is a PC user's best friend
> DTS-L.Org: http://www.dts-l.org/
>
>
My System SpecsSystem Spec
Closed Thread

Thread Tools
Display Modes



Similar Threads
Thread Thread Starter Forum Replies Last Post
sharing documents folder on local network redmike Network & Internet 3 07-02-2008 01:12 AM
Make a local hard disk offline, in a software manner? Cat Vista General 3 04-26-2008 11:07 PM
Can I use a shared printer on XP with a local printer driver on Vista Alex Ferenstein Vista General 2 11-08-2007 05:17 AM
How do you save Local folders to an external harddrive or to Documents? Claude Vista mail 4 07-21-2007 02:20 PM
simple ques about standard and admin Puppy Breath Vista account administration 7 03-29-2007 08:48 AM


Update your Vista Drivers Update Your Drivers Now!!

Vistax64.com is an independent web site and has not been authorized,
sponsored, or otherwise approved by Microsoft Corporation.
"Windows Vista", the Start Orb, and related materials are trademarks of Microsoft Corp.
© Designer Media 2005-2008