Vista - Vista, Outlook 2007, Send To Mail Recipient Not Functioning

Hello. I am running Windows Vista Ultimate and MS Outlook 2007 with all
patches/hot fixes installed. The machine is new, a Dell, with Norton
Internet Security installed.

I am unable to right-click and send images from My Documents to mail
recipients. When I try to right-click pictures to send, and select "Send to"
and "Mail Recipient" I do receive the "Attach Files" wizard and click
"Attach" button, I see the wizard try to attach the file, but then nothing
happens. I have verified that the Mailto: is pointing to MS Outlook 2007. I
do receive the following error in the Application event log:

Log Name: Application
Source: Microsoft-Windows-Search
Date: 8/6/2007 10:18:32 PM
Event ID: 3036
Task Category: Gatherer
Level: Warning
Keywords: Classic
User: N/A
Computer: COMPUTER
Description:
The content source
<mapi://{s-1-5-21-3761493131-1881121248-1359063910-1000}/> cannot be
accessed.

Context: Windows Application, SystemIndex Catalog

Details:
The specified address was excluded from the index. The site path rules may
have to be modified to include this address. (0x80040d07)

Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Search"
Guid="{CA4E628D-8567-4896-AB6B-835B221F373F}" EventSourceName="Windows
Search Service" />
<EventID Qualifiers="32768">3036</EventID>
<Version>0</Version>
<Level>3</Level>
<Task>3</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2007-08-07T02:18:32.000Z" />
<EventRecordID>4628</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>Application</Channel>
<Computer>COMPUTER</Computer>
<Security />
</System>
<EventData>
<Data Name="ExtraInfo">

Context: Windows Application, SystemIndex Catalog

Details:
The specified address was excluded from the index. The site path rules may
have to be modified to include this address. (0x80040d07)
</Data>
<Data
Name="URL">mapi://{s-1-5-21-3761493131-1881121248-1359063910-1000}/</Data>
</EventData>
</Event>

Any ideas?

Thanks in advance.

Tony

"Tony S" <tonys@microsoft.nospam> wrote in message
news:38A8E915-1044-43FD-B189-1BE0CFB316E6@microsoft.com...
> Hello. I am running Windows Vista Ultimate and MS Outlook 2007 with all
> patches/hot fixes installed. The machine is new, a Dell, with Norton
> Internet Security installed.
>
> I am unable to right-click and send images from My Documents to mail
> recipients. When I try to right-click pictures to send, and select "Send
> to" and "Mail Recipient" I do receive the "Attach Files" wizard and click
> "Attach" button, I see the wizard try to attach the file, but then nothing
> happens. I have verified that the Mailto: is pointing to MS Outlook 2007.
> I do receive the following error in the Application event log:
>
> Log Name: Application
> Source: Microsoft-Windows-Search
> Date: 8/6/2007 10:18:32 PM
> Event ID: 3036
> Task Category: Gatherer
> Level: Warning
> Keywords: Classic
> User: N/A
> Computer: COMPUTER
> Description:
> The content source
> <mapi://{s-1-5-21-3761493131-1881121248-1359063910-1000}/> cannot be
> accessed.
>
> Context: Windows Application, SystemIndex Catalog
>
> Details:
> The specified address was excluded from the index. The site path rules may
> have to be modified to include this address. (0x80040d07)
>
> Event Xml:
> <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
> <System>
> <Provider Name="Microsoft-Windows-Search"
> Guid="{CA4E628D-8567-4896-AB6B-835B221F373F}" EventSourceName="Windows
> Search Service" />
> <EventID Qualifiers="32768">3036</EventID>
> <Version>0</Version>
> <Level>3</Level>
> <Task>3</Task>
> <Opcode>0</Opcode>
> <Keywords>0x80000000000000</Keywords>
> <TimeCreated SystemTime="2007-08-07T02:18:32.000Z" />
> <EventRecordID>4628</EventRecordID>
> <Correlation />
> <Execution ProcessID="0" ThreadID="0" />
> <Channel>Application</Channel>
> <Computer>COMPUTER</Computer>
> <Security />
> </System>
> <EventData>
> <Data Name="ExtraInfo">
>
> Context: Windows Application, SystemIndex Catalog
>
> Details:
> The specified address was excluded from the index. The site path rules may
> have to be modified to include this address. (0x80040d07)
> </Data>
> <Data
> Name="URL">mapi://{s-1-5-21-3761493131-1881121248-1359063910-1000}/</Data>
> </EventData>
> </Event>
>
> Any ideas?
>
> Thanks in advance.
>
> Tony
>
This could be your Norton email check. Try shutting Norton down and retry
the Send to and if it works OK, re start Norton and look at its settings for
mail scans.

--
Ian

With patience there is always a way.

Please Reply to Newsgroup so all can read.
Requests for assistance by email can not and will be deleted.

Unfortunately this didn't do the trick. I shut down all of the Norton and
Symantec services, Windows Firewall, etc. with no luck.

Thanks anyway!

"Ian Betts" <igb123@talktalk.net> wrote in message
news:82A231C0-7BCF-40F3-9449-CC793EF42414@microsoft.com...
>
>
> "Tony S" <tonys@microsoft.nospam> wrote in message
> news:38A8E915-1044-43FD-B189-1BE0CFB316E6@microsoft.com...
>> Hello. I am running Windows Vista Ultimate and MS Outlook 2007 with all
>> patches/hot fixes installed. The machine is new, a Dell, with Norton
>> Internet Security installed.
>>
>> I am unable to right-click and send images from My Documents to mail
>> recipients. When I try to right-click pictures to send, and select "Send
>> to" and "Mail Recipient" I do receive the "Attach Files" wizard and click
>> "Attach" button, I see the wizard try to attach the file, but then
>> nothing happens. I have verified that the Mailto: is pointing to MS
>> Outlook 2007. I do receive the following error in the Application event
>> log:
>>
>> Log Name: Application
>> Source: Microsoft-Windows-Search
>> Date: 8/6/2007 10:18:32 PM
>> Event ID: 3036
>> Task Category: Gatherer
>> Level: Warning
>> Keywords: Classic
>> User: N/A
>> Computer: COMPUTER
>> Description:
>> The content source
>> <mapi://{s-1-5-21-3761493131-1881121248-1359063910-1000}/> cannot be
>> accessed.
>>
>> Context: Windows Application, SystemIndex Catalog
>>
>> Details:
>> The specified address was excluded from the index. The site path rules
>> may have to be modified to include this address. (0x80040d07)
>>
>> Event Xml:
>> <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
>> <System>
>> <Provider Name="Microsoft-Windows-Search"
>> Guid="{CA4E628D-8567-4896-AB6B-835B221F373F}" EventSourceName="Windows
>> Search Service" />
>> <EventID Qualifiers="32768">3036</EventID>
>> <Version>0</Version>
>> <Level>3</Level>
>> <Task>3</Task>
>> <Opcode>0</Opcode>
>> <Keywords>0x80000000000000</Keywords>
>> <TimeCreated SystemTime="2007-08-07T02:18:32.000Z" />
>> <EventRecordID>4628</EventRecordID>
>> <Correlation />
>> <Execution ProcessID="0" ThreadID="0" />
>> <Channel>Application</Channel>
>> <Computer>COMPUTER</Computer>
>> <Security />
>> </System>
>> <EventData>
>> <Data Name="ExtraInfo">
>>
>> Context: Windows Application, SystemIndex Catalog
>>
>> Details:
>> The specified address was excluded from the index. The site path rules
>> may have to be modified to include this address. (0x80040d07)
>> </Data>
>> <Data
>> Name="URL">mapi://{s-1-5-21-3761493131-1881121248-1359063910-1000}/</Data>
>> </EventData>
>> </Event>
>>
>> Any ideas?
>>
>> Thanks in advance.
>>
>> Tony
>>
> This could be your Norton email check. Try shutting Norton down and retry
> the Send to and if it works OK, re start Norton and look at its settings
> for mail scans.
>
> --
> Ian
>
> With patience there is always a way.
>
> Please Reply to Newsgroup so all can read.
> Requests for assistance by email can not and will be deleted.

Make sure that Outlook 2007 is the default e-mail program

Find and click on Default Programs, will be on the start menu, adminstrative
tools or the control panel (probably all 3)

Click on Set you default programs, highlight Outlook 2007 and then set as
default, OK

Then click on Set Program Access and Computer Defualts, click on Custom
(which should have the blue dot) and then make sure default e-mail program
has the blue dot and a there is a check in the enable access to this program,
OK.

If that doesn't work then try running the diagnostic tool in the Microsoft
Office Tools folder




"Tony S" wrote:

> Hello. I am running Windows Vista Ultimate and MS Outlook 2007 with all
> patches/hot fixes installed. The machine is new, a Dell, with Norton
> Internet Security installed.
>
> I am unable to right-click and send images from My Documents to mail
> recipients. When I try to right-click pictures to send, and select "Send to"
> and "Mail Recipient" I do receive the "Attach Files" wizard and click
> "Attach" button, I see the wizard try to attach the file, but then nothing
> happens. I have verified that the Mailto: is pointing to MS Outlook 2007. I
> do receive the following error in the Application event log:
>
> Log Name: Application
> Source: Microsoft-Windows-Search
> Date: 8/6/2007 10:18:32 PM
> Event ID: 3036
> Task Category: Gatherer
> Level: Warning
> Keywords: Classic
> User: N/A
> Computer: COMPUTER
> Description:
> The content source
> <mapi://{s-1-5-21-3761493131-1881121248-1359063910-1000}/> cannot be
> accessed.
>
> Context: Windows Application, SystemIndex Catalog
>
> Details:
> The specified address was excluded from the index. The site path rules may
> have to be modified to include this address. (0x80040d07)
>
> Event Xml:
> <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
> <System>
> <Provider Name="Microsoft-Windows-Search"
> Guid="{CA4E628D-8567-4896-AB6B-835B221F373F}" EventSourceName="Windows
> Search Service" />
> <EventID Qualifiers="32768">3036</EventID>
> <Version>0</Version>
> <Level>3</Level>
> <Task>3</Task>
> <Opcode>0</Opcode>
> <Keywords>0x80000000000000</Keywords>
> <TimeCreated SystemTime="2007-08-07T02:18:32.000Z" />
> <EventRecordID>4628</EventRecordID>
> <Correlation />
> <Execution ProcessID="0" ThreadID="0" />
> <Channel>Application</Channel>
> <Computer>COMPUTER</Computer>
> <Security />
> </System>
> <EventData>
> <Data Name="ExtraInfo">
>
> Context: Windows Application, SystemIndex Catalog
>
> Details:
> The specified address was excluded from the index. The site path rules may
> have to be modified to include this address. (0x80040d07)
> </Data>
> <Data
> Name="URL">mapi://{s-1-5-21-3761493131-1881121248-1359063910-1000}/</Data>
> </EventData>
> </Event>
>
> Any ideas?
>
> Thanks in advance.
>
> Tony
>
>

FYI: When I use the send to menu it goes directly into e-mail, no wizard at
all. opens up a new e-mail with the file attached

"romanom" wrote:

> Make sure that Outlook 2007 is the default e-mail program
>
> Find and click on Default Programs, will be on the start menu, adminstrative
> tools or the control panel (probably all 3)
>
> Click on Set you default programs, highlight Outlook 2007 and then set as
> default, OK
>
> Then click on Set Program Access and Computer Defualts, click on Custom
> (which should have the blue dot) and then make sure default e-mail program
> has the blue dot and a there is a check in the enable access to this program,
> OK.
>
> If that doesn't work then try running the diagnostic tool in the Microsoft
> Office Tools folder
>
>
>
>
> "Tony S" wrote:
>
> > Hello. I am running Windows Vista Ultimate and MS Outlook 2007 with all
> > patches/hot fixes installed. The machine is new, a Dell, with Norton
> > Internet Security installed.
> >
> > I am unable to right-click and send images from My Documents to mail
> > recipients. When I try to right-click pictures to send, and select "Send to"
> > and "Mail Recipient" I do receive the "Attach Files" wizard and click
> > "Attach" button, I see the wizard try to attach the file, but then nothing
> > happens. I have verified that the Mailto: is pointing to MS Outlook 2007. I
> > do receive the following error in the Application event log:
> >
> > Log Name: Application
> > Source: Microsoft-Windows-Search
> > Date: 8/6/2007 10:18:32 PM
> > Event ID: 3036
> > Task Category: Gatherer
> > Level: Warning
> > Keywords: Classic
> > User: N/A
> > Computer: COMPUTER
> > Description:
> > The content source
> > <mapi://{s-1-5-21-3761493131-1881121248-1359063910-1000}/> cannot be
> > accessed.
> >
> > Context: Windows Application, SystemIndex Catalog
> >
> > Details:
> > The specified address was excluded from the index. The site path rules may
> > have to be modified to include this address. (0x80040d07)
> >
> > Event Xml:
> > <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
> > <System>
> > <Provider Name="Microsoft-Windows-Search"
> > Guid="{CA4E628D-8567-4896-AB6B-835B221F373F}" EventSourceName="Windows
> > Search Service" />
> > <EventID Qualifiers="32768">3036</EventID>
> > <Version>0</Version>
> > <Level>3</Level>
> > <Task>3</Task>
> > <Opcode>0</Opcode>
> > <Keywords>0x80000000000000</Keywords>
> > <TimeCreated SystemTime="2007-08-07T02:18:32.000Z" />
> > <EventRecordID>4628</EventRecordID>
> > <Correlation />
> > <Execution ProcessID="0" ThreadID="0" />
> > <Channel>Application</Channel>
> > <Computer>COMPUTER</Computer>
> > <Security />
> > </System>
> > <EventData>
> > <Data Name="ExtraInfo">
> >
> > Context: Windows Application, SystemIndex Catalog
> >
> > Details:
> > The specified address was excluded from the index. The site path rules may
> > have to be modified to include this address. (0x80040d07)
> > </Data>
> > <Data
> > Name="URL">mapi://{s-1-5-21-3761493131-1881121248-1359063910-1000}/</Data>
> > </EventData>
> > </Event>
> >
> > Any ideas?
> >
> > Thanks in advance.
> >
> > Tony
> >
> >