Vista - Vista's Remote Desktop Freezes/Resumes Periodically With XP Pro

I purchased Vista Ultimate with my new Toshiba laptop. I am finding that
Window's Vista's Remote Desktop seams to have a compatibility problem with
earlier OS. I want to be able to take remote control of my work machine,
which is Windows XP Professional. When I do, it works OK for a while and then
freezes anywhere between 10 and 30 seconds - after which, it resumes. If I
was in the middle of typing something, a few extra characters before I
realized, the letters will not be lost. But this can be frustrating when
clicking on a different part of the screen. If I click elsewhere and wait for
the pause to finish, the cursor will go to the new location after the
freeze/delay is over with.

I have isolated it to Vista's Remote Desktop. I have another older laptop
which has XP Professional and it works fine. On the Vista laptop, I tried
both wireless and ethernet. I also tried to take remote control of an XP Pro
desktop that was within my home network (workgroup) - essentially taking the
VPN out of the equation.

There is a message that pops up when I first take remote control - something
to do with the earlier operating system. I will follow up with the exact
text. I am really hoping this can work though. My other option, when drivers
become available, is to revert back to XP Pro on the new laptop - not
desirable.

Hi DancingOak. First, a question:

What applications and how many of them are you running when this happens?

One possibility to try is to disable IPv6. We'll know more when we get the
answer to the above question. Thanks!

Gloria

--
Gloria Boyer
Windows User Assistance
Microsoft Corporation


"DancingOak" <DancingOak@discussions.microsoft.com> wrote in message
news:3EB3FFEA-0E38-4069-A333-4DE34D3483C0@microsoft.com...
>I purchased Vista Ultimate with my new Toshiba laptop. I am finding that
> Window's Vista's Remote Desktop seams to have a compatibility problem with
> earlier OS. I want to be able to take remote control of my work machine,
> which is Windows XP Professional. When I do, it works OK for a while and
> then
> freezes anywhere between 10 and 30 seconds - after which, it resumes. If I
> was in the middle of typing something, a few extra characters before I
> realized, the letters will not be lost. But this can be frustrating when
> clicking on a different part of the screen. If I click elsewhere and wait
> for
> the pause to finish, the cursor will go to the new location after the
> freeze/delay is over with.
>
> I have isolated it to Vista's Remote Desktop. I have another older laptop
> which has XP Professional and it works fine. On the Vista laptop, I tried
> both wireless and ethernet. I also tried to take remote control of an XP
> Pro
> desktop that was within my home network (workgroup) - essentially taking
> the
> VPN out of the equation.
>
> There is a message that pops up when I first take remote control -
> something
> to do with the earlier operating system. I will follow up with the exact
> text. I am really hoping this can work though. My other option, when
> drivers
> become available, is to revert back to XP Pro on the new laptop - not
> desirable.

Thank you Gloria for your suggestion. Before I approach the first question -
I would like to try disabling IPv6 first. Per the following technet article,
I disabled IPv6 in my network connections and it actually solved an unrelated
issue with the VPN. But there is two parts to the solution - one that
involves using regedit (Registry Editior). I created the new registry
entry(dword 32 bit) per the article and named it "DisabledComponents". The
part I am shady on is how to set the value. I THINK the binary value I want
is 111111 - my intent to completely disable IPv6 on my computer. They later
say the hex value I want for that is 0xFF. I'm not well versed in hex, but
the reg editor will not accept "x" as part of a hex value so that must be
shorthand?

Technet article URL:
http://www.microsoft.com/technet/com...005.mspx#ENAAC


"Gloria Boyer [MSFT]" wrote:

> Hi DancingOak. First, a question:
>
> What applications and how many of them are you running when this happens?
>
> One possibility to try is to disable IPv6. We'll know more when we get the
> answer to the above question. Thanks!
>
> Gloria
>
> --
> Gloria Boyer
> Windows User Assistance
> Microsoft Corporation
>
>
> "DancingOak" <DancingOak@discussions.microsoft.com> wrote in message
> news:3EB3FFEA-0E38-4069-A333-4DE34D3483C0@microsoft.com...
> >I purchased Vista Ultimate with my new Toshiba laptop. I am finding that
> > Window's Vista's Remote Desktop seams to have a compatibility problem with
> > earlier OS. I want to be able to take remote control of my work machine,
> > which is Windows XP Professional. When I do, it works OK for a while and
> > then
> > freezes anywhere between 10 and 30 seconds - after which, it resumes. If I
> > was in the middle of typing something, a few extra characters before I
> > realized, the letters will not be lost. But this can be frustrating when
> > clicking on a different part of the screen. If I click elsewhere and wait
> > for
> > the pause to finish, the cursor will go to the new location after the
> > freeze/delay is over with.
> >
> > I have isolated it to Vista's Remote Desktop. I have another older laptop
> > which has XP Professional and it works fine. On the Vista laptop, I tried
> > both wireless and ethernet. I also tried to take remote control of an XP
> > Pro
> > desktop that was within my home network (workgroup) - essentially taking
> > the
> > VPN out of the equation.
> >
> > There is a message that pops up when I first take remote control -
> > something
> > to do with the earlier operating system. I will follow up with the exact
> > text. I am really hoping this can work though. My other option, when
> > drivers
> > become available, is to revert back to XP Pro on the new laptop - not
> > desirable.
>
>
>

I think I may have discovered the culprit. I removed McAfee Security
Center/Antivirus. It was a trial anyway. There seam to be pauses in the
action but they're not as long. I'll follow up if I prematurely stated the
fix. I'll try to find a lighter-weight virus software that plays nicer with
Vista.

"Gloria Boyer [MSFT]" wrote:

> Hi DancingOak. First, a question:
>
> What applications and how many of them are you running when this happens?
>
> One possibility to try is to disable IPv6. We'll know more when we get the
> answer to the above question. Thanks!
>
> Gloria
>
> --
> Gloria Boyer
> Windows User Assistance
> Microsoft Corporation
>
>
> "DancingOak" <DancingOak@discussions.microsoft.com> wrote in message
> news:3EB3FFEA-0E38-4069-A333-4DE34D3483C0@microsoft.com...
> >I purchased Vista Ultimate with my new Toshiba laptop. I am finding that
> > Window's Vista's Remote Desktop seams to have a compatibility problem with
> > earlier OS. I want to be able to take remote control of my work machine,
> > which is Windows XP Professional. When I do, it works OK for a while and
> > then
> > freezes anywhere between 10 and 30 seconds - after which, it resumes. If I
> > was in the middle of typing something, a few extra characters before I
> > realized, the letters will not be lost. But this can be frustrating when
> > clicking on a different part of the screen. If I click elsewhere and wait
> > for
> > the pause to finish, the cursor will go to the new location after the
> > freeze/delay is over with.
> >
> > I have isolated it to Vista's Remote Desktop. I have another older laptop
> > which has XP Professional and it works fine. On the Vista laptop, I tried
> > both wireless and ethernet. I also tried to take remote control of an XP
> > Pro
> > desktop that was within my home network (workgroup) - essentially taking
> > the
> > VPN out of the equation.
> >
> > There is a message that pops up when I first take remote control -
> > something
> > to do with the earlier operating system. I will follow up with the exact
> > text. I am really hoping this can work though. My other option, when
> > drivers
> > become available, is to revert back to XP Pro on the new laptop - not
> > desirable.
>
>
>

The problem just occured again. But it doesn't seam to be happening as often.
It seams that McAfee must have simply been a catalyst.

So programs running: On Vista: Cisco VPN Client, Remote Desktop Connection
On Host XP Machine: Outlook, SQL Query Analyzer. The last freeze happened in
Outlook. It has also happened in MyEclipse IDE before.

Background processes in both machines are long lists of things. I'll see if
any are unessessary and remove them from startup.

"DancingOak" wrote:

> I think I may have discovered the culprit. I removed McAfee Security
> Center/Antivirus. It was a trial anyway. There seam to be pauses in the
> action but they're not as long. I'll follow up if I prematurely stated the
> fix. I'll try to find a lighter-weight virus software that plays nicer with
> Vista.
>
> "Gloria Boyer [MSFT]" wrote:
>
> > Hi DancingOak. First, a question:
> >
> > What applications and how many of them are you running when this happens?
> >
> > One possibility to try is to disable IPv6. We'll know more when we get the
> > answer to the above question. Thanks!
> >
> > Gloria
> >
> > --
> > Gloria Boyer
> > Windows User Assistance
> > Microsoft Corporation
> >
> >
> > "DancingOak" <DancingOak@discussions.microsoft.com> wrote in message
> > news:3EB3FFEA-0E38-4069-A333-4DE34D3483C0@microsoft.com...
> > >I purchased Vista Ultimate with my new Toshiba laptop. I am finding that
> > > Window's Vista's Remote Desktop seams to have a compatibility problem with
> > > earlier OS. I want to be able to take remote control of my work machine,
> > > which is Windows XP Professional. When I do, it works OK for a while and
> > > then
> > > freezes anywhere between 10 and 30 seconds - after which, it resumes. If I
> > > was in the middle of typing something, a few extra characters before I
> > > realized, the letters will not be lost. But this can be frustrating when
> > > clicking on a different part of the screen. If I click elsewhere and wait
> > > for
> > > the pause to finish, the cursor will go to the new location after the
> > > freeze/delay is over with.
> > >
> > > I have isolated it to Vista's Remote Desktop. I have another older laptop
> > > which has XP Professional and it works fine. On the Vista laptop, I tried
> > > both wireless and ethernet. I also tried to take remote control of an XP
> > > Pro
> > > desktop that was within my home network (workgroup) - essentially taking
> > > the
> > > VPN out of the equation.
> > >
> > > There is a message that pops up when I first take remote control -
> > > something
> > > to do with the earlier operating system. I will follow up with the exact
> > > text. I am really hoping this can work though. My other option, when
> > > drivers
> > > become available, is to revert back to XP Pro on the new laptop - not
> > > desirable.
> >
> >
> >