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Vista - how to delete hard drive

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Old 08-09-2007   #1 (permalink)
usualobject0


 
 

how to delete hard drive

i use windows vista. a few weeks ago i had gotten a trojan horse on my
computer so to get it out of the system i reinstalled vista. there is problem
though. after i did that, every time i open my comp it shows the `Windows
Boot Manager`screen and asks me which Microsoft Vista version i would like to
use. Not only, after reinstalling vista, something happened to my video
card. i called the place where i bought my laptop and they said that i have
to delete my hard drive. the only problem that i have is how do i delete my
hard drive....

My System SpecsSystem Spec
Old 08-09-2007   #2 (permalink)
Mary


 
 

RE: how to delete hard drive

You must have misunderstood the instructions. You do not "delete your hard
drive." He probably said reformat your drive--not for the inexperienced
user. You should take the computer to a friend or a computer repair shop for
help.

"usualobject0" wrote:

> i use windows vista. a few weeks ago i had gotten a trojan horse on my
> computer so to get it out of the system i reinstalled vista. there is problem
> though. after i did that, every time i open my comp it shows the `Windows
> Boot Manager`screen and asks me which Microsoft Vista version i would like to
> use. Not only, after reinstalling vista, something happened to my video
> card. i called the place where i bought my laptop and they said that i have
> to delete my hard drive. the only problem that i have is how do i delete my
> hard drive....

My System SpecsSystem Spec
Old 08-09-2007   #3 (permalink)
Michael Solomon


 
 

Re: how to delete hard drive



"usualobject0" <usualobject0@discussions.microsoft.com> wrote in message
news:CFB4670A-B8AC-4A43-9A1E-FCF403300F70@microsoft.com...
>i use windows vista. a few weeks ago i had gotten a trojan horse on my
> computer so to get it out of the system i reinstalled vista. there is
> problem
> though. after i did that, every time i open my comp it shows the `Windows
> Boot Manager`screen and asks me which Microsoft Vista version i would like
> to
> use. Not only, after reinstalling vista, something happened to my video
> card. i called the place where i bought my laptop and they said that i
> have
> to delete my hard drive. the only problem that i have is how do i delete
> my
> hard drive....


The reason why you now have a boot screen is you probably have two versions
of Vista installed.

You don't get rid of a Trojan or any virus by installing the OS over itself.
You need to use antivirus software and there are some sites online that will
also scan your computer and remove viruses. Once that is done, you can then
certainly move on, format, delete or whatever you want but your best bet
right now is to boot back into your previous Vista version and properly
remove the Trojan.

Once that's complete, you can't be sure the Trojan isn't the cause of other
problems you mentioned, you can then move on to Formatting your hard drive
or specific partition on which Vista is installed, you may need to find all
instances of a Vista installation and do this and then reinstall Vista.

Assuming you have a retail version of Vista and not a recovery disk, you
would boot from the Vista DVD and during setup when you are presented with a
partition map, a list of the partitions on your hard drive, you would format
the ones on which Vista exists and it's possible both your Vista installs
are on the same partition. If you are unsure about this, take it to the
place where you purchased it and let them resolve this for you but first,
you must properly get rid of that Trojan.



--
Michael Solomon
Backup is a PC user's best friend
DTS-L.Org: http://www.dts-l.org/

My System SpecsSystem Spec
Old 08-09-2007   #4 (permalink)
usualobject0


 
 

Re: how to delete hard drive

well i did run some anti-virus software on my comp and there was no trojan
horse.

"Michael Solomon" wrote:

>
>
> "usualobject0" <usualobject0@discussions.microsoft.com> wrote in message
> news:CFB4670A-B8AC-4A43-9A1E-FCF403300F70@microsoft.com...
> >i use windows vista. a few weeks ago i had gotten a trojan horse on my
> > computer so to get it out of the system i reinstalled vista. there is
> > problem
> > though. after i did that, every time i open my comp it shows the `Windows
> > Boot Manager`screen and asks me which Microsoft Vista version i would like
> > to
> > use. Not only, after reinstalling vista, something happened to my video
> > card. i called the place where i bought my laptop and they said that i
> > have
> > to delete my hard drive. the only problem that i have is how do i delete
> > my
> > hard drive....

>
> The reason why you now have a boot screen is you probably have two versions
> of Vista installed.
>
> You don't get rid of a Trojan or any virus by installing the OS over itself.
> You need to use antivirus software and there are some sites online that will
> also scan your computer and remove viruses. Once that is done, you can then
> certainly move on, format, delete or whatever you want but your best bet
> right now is to boot back into your previous Vista version and properly
> remove the Trojan.
>
> Once that's complete, you can't be sure the Trojan isn't the cause of other
> problems you mentioned, you can then move on to Formatting your hard drive
> or specific partition on which Vista is installed, you may need to find all
> instances of a Vista installation and do this and then reinstall Vista.
>
> Assuming you have a retail version of Vista and not a recovery disk, you
> would boot from the Vista DVD and during setup when you are presented with a
> partition map, a list of the partitions on your hard drive, you would format
> the ones on which Vista exists and it's possible both your Vista installs
> are on the same partition. If you are unsure about this, take it to the
> place where you purchased it and let them resolve this for you but first,
> you must properly get rid of that Trojan.
>
>
>
> --
> Michael Solomon
> Backup is a PC user's best friend
> DTS-L.Org: http://www.dts-l.org/
>
>

My System SpecsSystem Spec
Old 08-10-2007   #5 (permalink)
Gary G. Little


 
 

Re: how to delete hard drive

No trojan that your protection software found ... Was your anti-virus
software up to date?

When you re-installed Vista did you format the harddrive containing Vista?
It sounds like you have two disks or a single disk with multiple partitions
and simply installed to the other HDD or partiition. That won't get rid of
evil software lurking in the boot area of an HDD. It sounds like you need to
repair Vista from the install DVD by first deleting the existing volume,
re-creating it, and then installing Vista again. As has been said, that is
not for the feint of heart.

--
The personal opinion of
Gary G. Little

"usualobject0" <usualobject0@discussions.microsoft.com> wrote in message
news:93CEBB4C-C404-4DE8-AC46-30D36727C5D1@microsoft.com...
> well i did run some anti-virus software on my comp and there was no trojan
> horse.
>
> "Michael Solomon" wrote:
>
>>
>>
>> "usualobject0" <usualobject0@discussions.microsoft.com> wrote in message
>> news:CFB4670A-B8AC-4A43-9A1E-FCF403300F70@microsoft.com...
>> >i use windows vista. a few weeks ago i had gotten a trojan horse on my
>> > computer so to get it out of the system i reinstalled vista. there is
>> > problem
>> > though. after i did that, every time i open my comp it shows the
>> > `Windows
>> > Boot Manager`screen and asks me which Microsoft Vista version i would
>> > like
>> > to
>> > use. Not only, after reinstalling vista, something happened to my
>> > video
>> > card. i called the place where i bought my laptop and they said that i
>> > have
>> > to delete my hard drive. the only problem that i have is how do i
>> > delete
>> > my
>> > hard drive....

>>
>> The reason why you now have a boot screen is you probably have two
>> versions
>> of Vista installed.
>>
>> You don't get rid of a Trojan or any virus by installing the OS over
>> itself.
>> You need to use antivirus software and there are some sites online that
>> will
>> also scan your computer and remove viruses. Once that is done, you can
>> then
>> certainly move on, format, delete or whatever you want but your best bet
>> right now is to boot back into your previous Vista version and properly
>> remove the Trojan.
>>
>> Once that's complete, you can't be sure the Trojan isn't the cause of
>> other
>> problems you mentioned, you can then move on to Formatting your hard
>> drive
>> or specific partition on which Vista is installed, you may need to find
>> all
>> instances of a Vista installation and do this and then reinstall Vista.
>>
>> Assuming you have a retail version of Vista and not a recovery disk, you
>> would boot from the Vista DVD and during setup when you are presented
>> with a
>> partition map, a list of the partitions on your hard drive, you would
>> format
>> the ones on which Vista exists and it's possible both your Vista installs
>> are on the same partition. If you are unsure about this, take it to the
>> place where you purchased it and let them resolve this for you but first,
>> you must properly get rid of that Trojan.
>>
>>
>>
>> --
>> Michael Solomon
>> Backup is a PC user's best friend
>> DTS-L.Org: http://www.dts-l.org/
>>
>>



My System SpecsSystem Spec
Old 08-10-2007   #6 (permalink)
usualobject0


 
 

Re: how to delete hard drive

so my best bet is to go to the manufacturer and asked them to fix it.

"Gary G. Little" wrote:

> No trojan that your protection software found ... Was your anti-virus
> software up to date?
>
> When you re-installed Vista did you format the harddrive containing Vista?
> It sounds like you have two disks or a single disk with multiple partitions
> and simply installed to the other HDD or partiition. That won't get rid of
> evil software lurking in the boot area of an HDD. It sounds like you need to
> repair Vista from the install DVD by first deleting the existing volume,
> re-creating it, and then installing Vista again. As has been said, that is
> not for the feint of heart.
>
> --
> The personal opinion of
> Gary G. Little
>
> "usualobject0" <usualobject0@discussions.microsoft.com> wrote in message
> news:93CEBB4C-C404-4DE8-AC46-30D36727C5D1@microsoft.com...
> > well i did run some anti-virus software on my comp and there was no trojan
> > horse.
> >
> > "Michael Solomon" wrote:
> >
> >>
> >>
> >> "usualobject0" <usualobject0@discussions.microsoft.com> wrote in message
> >> news:CFB4670A-B8AC-4A43-9A1E-FCF403300F70@microsoft.com...
> >> >i use windows vista. a few weeks ago i had gotten a trojan horse on my
> >> > computer so to get it out of the system i reinstalled vista. there is
> >> > problem
> >> > though. after i did that, every time i open my comp it shows the
> >> > `Windows
> >> > Boot Manager`screen and asks me which Microsoft Vista version i would
> >> > like
> >> > to
> >> > use. Not only, after reinstalling vista, something happened to my
> >> > video
> >> > card. i called the place where i bought my laptop and they said that i
> >> > have
> >> > to delete my hard drive. the only problem that i have is how do i
> >> > delete
> >> > my
> >> > hard drive....
> >>
> >> The reason why you now have a boot screen is you probably have two
> >> versions
> >> of Vista installed.
> >>
> >> You don't get rid of a Trojan or any virus by installing the OS over
> >> itself.
> >> You need to use antivirus software and there are some sites online that
> >> will
> >> also scan your computer and remove viruses. Once that is done, you can
> >> then
> >> certainly move on, format, delete or whatever you want but your best bet
> >> right now is to boot back into your previous Vista version and properly
> >> remove the Trojan.
> >>
> >> Once that's complete, you can't be sure the Trojan isn't the cause of
> >> other
> >> problems you mentioned, you can then move on to Formatting your hard
> >> drive
> >> or specific partition on which Vista is installed, you may need to find
> >> all
> >> instances of a Vista installation and do this and then reinstall Vista.
> >>
> >> Assuming you have a retail version of Vista and not a recovery disk, you
> >> would boot from the Vista DVD and during setup when you are presented
> >> with a
> >> partition map, a list of the partitions on your hard drive, you would
> >> format
> >> the ones on which Vista exists and it's possible both your Vista installs
> >> are on the same partition. If you are unsure about this, take it to the
> >> place where you purchased it and let them resolve this for you but first,
> >> you must properly get rid of that Trojan.
> >>
> >>
> >>
> >> --
> >> Michael Solomon
> >> Backup is a PC user's best friend
> >> DTS-L.Org: http://www.dts-l.org/
> >>
> >>

>
>
>

My System SpecsSystem Spec
Old 08-10-2007   #7 (permalink)
Michael Solomon


 
 

Re: how to delete hard drive



"usualobject0" <usualobject0@discussions.microsoft.com> wrote in message
news:8B6F51B5-F99C-455F-BC2E-F233922F7A96@microsoft.com...
> so my best bet is to go to the manufacturer and asked them to fix it.
>
> "Gary G. Little" wrote:
>
>> No trojan that your protection software found ... Was your anti-virus
>> software up to date?
>>
>> When you re-installed Vista did you format the harddrive containing
>> Vista?
>> It sounds like you have two disks or a single disk with multiple
>> partitions
>> and simply installed to the other HDD or partiition. That won't get rid
>> of
>> evil software lurking in the boot area of an HDD. It sounds like you need
>> to
>> repair Vista from the install DVD by first deleting the existing volume,
>> re-creating it, and then installing Vista again. As has been said, that
>> is
>> not for the feint of heart.
>>
>> --
>> The personal opinion of
>> Gary G. Little
>>
>> "usualobject0" <usualobject0@discussions.microsoft.com> wrote in message
>> news:93CEBB4C-C404-4DE8-AC46-30D36727C5D1@microsoft.com...
>> > well i did run some anti-virus software on my comp and there was no
>> > trojan
>> > horse.
>> >
>> > "Michael Solomon" wrote:
>> >
>> >>
>> >>
>> >> "usualobject0" <usualobject0@discussions.microsoft.com> wrote in
>> >> message
>> >> news:CFB4670A-B8AC-4A43-9A1E-FCF403300F70@microsoft.com...
>> >> >i use windows vista. a few weeks ago i had gotten a trojan horse on
>> >> >my
>> >> > computer so to get it out of the system i reinstalled vista. there
>> >> > is
>> >> > problem
>> >> > though. after i did that, every time i open my comp it shows the
>> >> > `Windows
>> >> > Boot Manager`screen and asks me which Microsoft Vista version i
>> >> > would
>> >> > like
>> >> > to
>> >> > use. Not only, after reinstalling vista, something happened to my
>> >> > video
>> >> > card. i called the place where i bought my laptop and they said that
>> >> > i
>> >> > have
>> >> > to delete my hard drive. the only problem that i have is how do i
>> >> > delete
>> >> > my
>> >> > hard drive....
>> >>
>> >> The reason why you now have a boot screen is you probably have two
>> >> versions
>> >> of Vista installed.
>> >>
>> >> You don't get rid of a Trojan or any virus by installing the OS over
>> >> itself.
>> >> You need to use antivirus software and there are some sites online
>> >> that
>> >> will
>> >> also scan your computer and remove viruses. Once that is done, you
>> >> can
>> >> then
>> >> certainly move on, format, delete or whatever you want but your best
>> >> bet
>> >> right now is to boot back into your previous Vista version and
>> >> properly
>> >> remove the Trojan.
>> >>
>> >> Once that's complete, you can't be sure the Trojan isn't the cause of
>> >> other
>> >> problems you mentioned, you can then move on to Formatting your hard
>> >> drive
>> >> or specific partition on which Vista is installed, you may need to
>> >> find
>> >> all
>> >> instances of a Vista installation and do this and then reinstall
>> >> Vista.
>> >>
>> >> Assuming you have a retail version of Vista and not a recovery disk,
>> >> you
>> >> would boot from the Vista DVD and during setup when you are presented
>> >> with a
>> >> partition map, a list of the partitions on your hard drive, you would
>> >> format
>> >> the ones on which Vista exists and it's possible both your Vista
>> >> installs
>> >> are on the same partition. If you are unsure about this, take it to
>> >> the
>> >> place where you purchased it and let them resolve this for you but
>> >> first,
>> >> you must properly get rid of that Trojan.
>> >>
>> >>
>> >>
>> >> --
>> >> Michael Solomon
>> >> Backup is a PC user's best friend
>> >> DTS-L.Org: http://www.dts-l.org/
>> >>
>> >>

>>
>>
>>

You have a pretty messed up system right now and without our being there,
it's difficult for us to fully diagnose and help. From your description,
you may already have two instances of Vista installed and depending upon
your system's recovery procedures you might even end up with a third.

In your original post, you said the place where you purchase it gave you
some advice. At this point, it might be best for them to take a look at it
and get things back where they should be because you might just keep digging
yourself into an ever deeper hole. While you do learn from doing, you are
in pretty deep water right now.

Do understand, if the shop formats your hard drive and starts over, you will
lose all your data. If there are things you want to try to save, tell them
that as well as they might be able to help, at least if the Vista install on
which you have your applications installed is accessible.



--
Michael Solomon
Backup is a PC user's best friend
DTS-L.Org: http://www.dts-l.org/

My System SpecsSystem Spec
Old 08-11-2007   #8 (permalink)
Verger


 
 

Re: how to delete hard drive

On Thu, 9 Aug 2007 12:56:01 -0700, Mary
<Mary@discussions.microsoft.com> sang the following hymns:

>You must have misunderstood the instructions. You do not "delete your hard
>drive." He probably said reformat your drive--not for the inexperienced
>user. You should take the computer to a friend or a computer repair shop for
>help.


No, he should learn how to do it himself so he can upgrade his
knowledge of using a PC.

--

Verger

"What are we in time going by"-- Mountain ( For Yasgur's Farm)
My System SpecsSystem Spec
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