Vista Tutorial - all video editing sw crashes under vista

Hello,
I have Vista Premium running on an HP a6120n desktop computer. On the whole,
the OS and applications are stable with one exception: any kind of simple
video editing program, including Moviemaker, Movavi Videosuite, AVS video
editor, Kate's Video Cutter and Quick Video Cutter (yes, I've tried many) is
unstable. Some crash right away, some after a few minutes. These are the
latest versions, supposed to be vista-ready. For example, I might load a WMV
file into moviemaker, cut it up, start assembling parts on the storyboard and
get a crash. (usually appcrash). AnyDVD is also unstable and frequently
crashes. (Windows Media Player works fine and never crashes. GOM player has
crashed, but rarely.) I have deleted extra filters from Moviemaker and
turned off Aeroglass as some suggest, no help. Running the programs as
administrator doesn't help. The instability has always been there, since I
got the system last month.
What does this (Video editing and anydvd unstable, everything else OK) point
to? what do these programs all do that other programs do not? Is it likely
to be a codecs issue? I have no idea which codecs need to be there or even
where they are kept, or how to sort them out. driver issue?? AnyDVD just
fiddles with the DVD driver and doesn't do graphics, while the others do
graphics but do not touch the DVD. Any idea where to start trying to fix
this?
Aside from this, I like my Vista. Maybe SP1 will fix this???

Thanks
Kyrene

Restart your computer, then download and install the
following updates:

An update is available that improves the compatibility
and reliability of Windows Vista:
http://support.microsoft.com/?kbid=938194

An update is available that improves the performance
and reliability of Windows Vista:
http://support.microsoft.com/?kbid=938979

--
Carey Frisch
Microsoft MVP
Windows Shell/User

----------------------------------------------------------------------

"kyrene" wrote:

Hello,
I have Vista Premium running on an HP a6120n desktop computer. On the whole,
the OS and applications are stable with one exception: any kind of simple
video editing program, including Moviemaker, Movavi Videosuite, AVS video
editor, Kate's Video Cutter and Quick Video Cutter (yes, I've tried many) is
unstable. Some crash right away, some after a few minutes. These are the
latest versions, supposed to be vista-ready. For example, I might load a WMV
file into moviemaker, cut it up, start assembling parts on the storyboard and
get a crash. (usually appcrash). AnyDVD is also unstable and frequently
crashes. (Windows Media Player works fine and never crashes. GOM player has
crashed, but rarely.) I have deleted extra filters from Moviemaker and
turned off Aeroglass as some suggest, no help. Running the programs as
administrator doesn't help. The instability has always been there, since I
got the system last month.
What does this (Video editing and anydvd unstable, everything else OK) point
to? what do these programs all do that other programs do not? Is it likely
to be a codecs issue? I have no idea which codecs need to be there or even
where they are kept, or how to sort them out. driver issue?? AnyDVD just
fiddles with the DVD driver and doesn't do graphics, while the others do
graphics but do not touch the DVD. Any idea where to start trying to fix
this?
Aside from this, I like my Vista. Maybe SP1 will fix this???

Thanks
Kyrene

"kyrene" <kyrene@discussions.microsoft.com> wrote ...
> get a crash. (usually appcrash). AnyDVD is also unstable and frequently
> crashes. (Windows Media Player works fine and never crashes. GOM player
> has

In addition to the good answers from Carey and Adam ...

You don't mention which version of AnyDVD you are using. There have been
many fixes and updates in recent months. If you haven't updated your version
in the last few weeks, it would be worth getting the lastest version,
6.1.7.0. This was released a few days ago. It contains several Vista
compatibility fixes. See http://www.slysoft.com/download/changes_anydvd.txt

If AnyDVD continues to fail even when you run v.6.1.7.0, you'd probably want
to ask Slysoft support, or ask in the AnyDVD user forum:
http://forum.slysoft.com/

Hope it helps,
--
Andrew McLaren
amclar (at) optusnet dot com dot au

Carey, Adam, Andrew,
Many thanks for these informative and useful answers. I have applied the
suggested Microsoft updates (I am signed up for Windows Update, but I don't
know if I had already got those.) Stability may be a little improved, but I
still had problems with AnyDVD, Movavi, and Moviemaker (though I was trying
to get Moviemaker to edit a VOB file; I'm not sure it really likes those very
much, it seems much happier with WMV). It may be that the file was corrupt,
also.
I'll pursue some of the other suggestions here and report results. Thanks
again for taking the time to pass on your very helpful knowledge/advice about
this.
kyrene

What data do you see for those crashes in the Problem Reports and Solutions
center? As Adam noted, this kind of thing can easily be caused by a codec
pack installing an old incompatible codec. Happily, that can be usually
sussed out fairly effectively given the fault bucket information as present
in the Problem Reports and Solutions center -- so what is that data for 3-4
of the crashes?
http://zachd.com/pss/pss.html#bucket
kinda covers how to look that data up if you don't know how.

If you can provide that data, I'll check and see if that indicates any known
bad codecs.

-Zach
--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
"kyrene" <kyrene@discussions.microsoft.com> wrote in message
news:05DCE35B-CC61-436B-87EC-DBC9097AEB2F@microsoft.com...
> Carey, Adam, Andrew,
> Many thanks for these informative and useful answers. I have applied the
> suggested Microsoft updates (I am signed up for Windows Update, but I
> don't
> know if I had already got those.) Stability may be a little improved, but
> I
> still had problems with AnyDVD, Movavi, and Moviemaker (though I was
> trying
> to get Moviemaker to edit a VOB file; I'm not sure it really likes those
> very
> much, it seems much happier with WMV). It may be that the file was
> corrupt,
> also.
> I'll pursue some of the other suggestions here and report results. Thanks
> again for taking the time to pass on your very helpful knowledge/advice
> about
> this.
> kyrene

As Andrew suggested, I updated AnyDVD to the latest version. Seems to be
stable now.

As far as Moviemaker goes: I provoked a crash & had it sent to Microsoft as
zachd suggested, to get the bucket number. It turns out I did not even need
that, as the reply said that the problem was caused by PowerDVD being on the
system. Yes, I had installed an old version of that early on (though I never
used it, as installation complained about incompatibility, but neglected to
uninstall it.) I didn't realize that it could mess things up merely by being
there. I uninstalled it, which removed/unregistered some 8 or 10 files like
clline21.ax, clvsd.ax, clnavx.ax, etc. which I presume are filters/codecs
that moviemaker can't deal with. After that, moviemaker seems completely
stable and no longer crashes!
Some of the other video apps I had installed still hang in certain
circumstances, but as long as I have one stable video editor, I'm happy.
(Moviemaker is simple and does everything I need, video, audio, deals with
wmv and VOB files, has a timeline + storyboard, plus it's free.)
I underestimated the usefulness of MS problem reporting.
Many thanks for all the help. I'll do more testing, but it appears that the
problem is solved.
I'm more conscious/wary of codecs now.
Kyrene