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Vista - Installer keeps on running

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Old 08-15-2007   #1 (permalink)
John


 
 

Installer keeps on running

Hi,

I have just been setting up a new PC with Vista Ultimate. Adding my
application software was going OK but now every time I re-boot, put a CD/DVD
in the drive windows Installer pops up and comes up with "Preparing to
install" and then waits a few secs and stops. There is no clue what it is
trying to install.

I Googled this problem and checked out a few web sites, notably ask Leo at
http://ask-leo.com/windows_installer...eboot_why.html and then
tried to use the Windows Installer Cleanup but again it is just not clear
what software is causing this. I have also used Max Registry Cleaner but
this does not seem to fix the problem.

The only solution I can think of is to unload all software, reinstall
windows and start over. But it has taken me 2 days to get this far so I am
reluctant to do so

Any ideas will be very welcome!

John


My System SpecsSystem Spec
Old 08-15-2007   #2 (permalink)
Rick Rogers


 
 

Re: Installer keeps on running

Hi,

Try this: Click start, type CMD and right click the entry in the start menu,
choose 'run as administrator'. Click continue on the UAC prompt. From the
command prompt, run these commands, hitting <enter> between each:

msiexec /unregister
msiexec /regserver
exit

The reboot and check to see that the behavior has stopped.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"John" <nospam@nospam.co.uk> wrote in message
news:850B1630-55BA-4497-8DA6-FDB34C34E602@microsoft.com...
> Hi,
>
> I have just been setting up a new PC with Vista Ultimate. Adding my
> application software was going OK but now every time I re-boot, put a
> CD/DVD in the drive windows Installer pops up and comes up with "Preparing
> to install" and then waits a few secs and stops. There is no clue what it
> is trying to install.
>
> I Googled this problem and checked out a few web sites, notably ask Leo at
> http://ask-leo.com/windows_installer...eboot_why.html and
> then tried to use the Windows Installer Cleanup but again it is just not
> clear what software is causing this. I have also used Max Registry Cleaner
> but this does not seem to fix the problem.
>
> The only solution I can think of is to unload all software, reinstall
> windows and start over. But it has taken me 2 days to get this far so I am
> reluctant to do so
>
> Any ideas will be very welcome!
>
> John


My System SpecsSystem Spec
Old 08-15-2007   #3 (permalink)
Peter Foldes


 
 

Re: Installer keeps on running

Use this tool to fix the Installer issue

http://support.microsoft.com/kb/290301

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"John" <nospam@nospam.co.uk> wrote in message news:850B1630-55BA-4497-8DA6-FDB34C34E602@microsoft.com...
> Hi,
>
> I have just been setting up a new PC with Vista Ultimate. Adding my
> application software was going OK but now every time I re-boot, put a CD/DVD
> in the drive windows Installer pops up and comes up with "Preparing to
> install" and then waits a few secs and stops. There is no clue what it is
> trying to install.
>
> I Googled this problem and checked out a few web sites, notably ask Leo at
> http://ask-leo.com/windows_installer...eboot_why.html and then
> tried to use the Windows Installer Cleanup but again it is just not clear
> what software is causing this. I have also used Max Registry Cleaner but
> this does not seem to fix the problem.
>
> The only solution I can think of is to unload all software, reinstall
> windows and start over. But it has taken me 2 days to get this far so I am
> reluctant to do so
>
> Any ideas will be very welcome!
>
> John
>

My System SpecsSystem Spec
Old 08-15-2007   #4 (permalink)
John


 
 

Re: Installer keeps on running

Hi Rick,

Tried your suggestion but no luck! Any other thoughts?

John


"Rick Rogers" <rick@mvps.org> wrote in message
news:%23Ujj$Wz3HHA.2108@TK2MSFTNGP02.phx.gbl...
> Hi,
>
> Try this: Click start, type CMD and right click the entry in the start
> menu, choose 'run as administrator'. Click continue on the UAC prompt.
> From the command prompt, run these commands, hitting <enter> between each:
>
> msiexec /unregister
> msiexec /regserver
> exit
>
> The reboot and check to see that the behavior has stopped.
>
> --
> Best of Luck,
>
> Rick Rogers, aka "Nutcase" - Microsoft MVP
> http://mvp.support.microsoft.com/
> Windows help - www.rickrogers.org
> My thoughts http://rick-mvp.blogspot.com
>
> "John" <nospam@nospam.co.uk> wrote in message
> news:850B1630-55BA-4497-8DA6-FDB34C34E602@microsoft.com...
>> Hi,
>>
>> I have just been setting up a new PC with Vista Ultimate. Adding my
>> application software was going OK but now every time I re-boot, put a
>> CD/DVD in the drive windows Installer pops up and comes up with
>> "Preparing to install" and then waits a few secs and stops. There is no
>> clue what it is trying to install.
>>
>> I Googled this problem and checked out a few web sites, notably ask Leo
>> at http://ask-leo.com/windows_installer...eboot_why.html and
>> then tried to use the Windows Installer Cleanup but again it is just not
>> clear what software is causing this. I have also used Max Registry
>> Cleaner but this does not seem to fix the problem.
>>
>> The only solution I can think of is to unload all software, reinstall
>> windows and start over. But it has taken me 2 days to get this far so I
>> am reluctant to do so
>>
>> Any ideas will be very welcome!
>>
>> John

>


My System SpecsSystem Spec
Old 08-15-2007   #5 (permalink)
John


 
 

Re: Installer keeps on running

Peter,

I have already tried that - I got it from Ask Leo site.

The problem is I have no idea what software is causing the problem, so is
the only way forward to use the tool to delete all the install info and then
start again?

John



"Peter Foldes" <okf22@hotmail.com> wrote in message
news:uoUabxz3HHA.1188@TK2MSFTNGP04.phx.gbl...
Use this tool to fix the Installer issue

http://support.microsoft.com/kb/290301

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"John" <nospam@nospam.co.uk> wrote in message
news:850B1630-55BA-4497-8DA6-FDB34C34E602@microsoft.com...
> Hi,
>
> I have just been setting up a new PC with Vista Ultimate. Adding my
> application software was going OK but now every time I re-boot, put a
> CD/DVD
> in the drive windows Installer pops up and comes up with "Preparing to
> install" and then waits a few secs and stops. There is no clue what it is
> trying to install.
>
> I Googled this problem and checked out a few web sites, notably ask Leo at
> http://ask-leo.com/windows_installer...eboot_why.html and
> then
> tried to use the Windows Installer Cleanup but again it is just not clear
> what software is causing this. I have also used Max Registry Cleaner but
> this does not seem to fix the problem.
>
> The only solution I can think of is to unload all software, reinstall
> windows and start over. But it has taken me 2 days to get this far so I am
> reluctant to do so
>
> Any ideas will be very welcome!
>
> John
>


My System SpecsSystem Spec
Old 08-16-2007   #6 (permalink)
John


 
 

Re: Installer keeps on running

Rick,

Thanks for this, I tried it but it has not cured the problem. Any other
ideas?

John
"Rick Rogers" <rick@mvps.org> wrote in message
news:%23Ujj$Wz3HHA.2108@TK2MSFTNGP02.phx.gbl...
> Hi,
>
> Try this: Click start, type CMD and right click the entry in the start
> menu, choose 'run as administrator'. Click continue on the UAC prompt.
> From the command prompt, run these commands, hitting <enter> between each:
>
> msiexec /unregister
> msiexec /regserver
> exit
>
> The reboot and check to see that the behavior has stopped.
>
> --
> Best of Luck,
>
> Rick Rogers, aka "Nutcase" - Microsoft MVP
> http://mvp.support.microsoft.com/
> Windows help - www.rickrogers.org
> My thoughts http://rick-mvp.blogspot.com
>
> "John" <nospam@nospam.co.uk> wrote in message
> news:850B1630-55BA-4497-8DA6-FDB34C34E602@microsoft.com...
>> Hi,
>>
>> I have just been setting up a new PC with Vista Ultimate. Adding my
>> application software was going OK but now every time I re-boot, put a
>> CD/DVD in the drive windows Installer pops up and comes up with
>> "Preparing to install" and then waits a few secs and stops. There is no
>> clue what it is trying to install.
>>
>> I Googled this problem and checked out a few web sites, notably ask Leo
>> at http://ask-leo.com/windows_installer...eboot_why.html and
>> then tried to use the Windows Installer Cleanup but again it is just not
>> clear what software is causing this. I have also used Max Registry
>> Cleaner but this does not seem to fix the problem.
>>
>> The only solution I can think of is to unload all software, reinstall
>> windows and start over. But it has taken me 2 days to get this far so I
>> am reluctant to do so
>>
>> Any ideas will be very welcome!
>>
>> John

>


My System SpecsSystem Spec
Old 08-16-2007   #7 (permalink)
John


 
 

Re: Installer keeps on running

Peter,

I had tried this earlier but without knowing what the offending software is,
I would have tounistall everything and reinstall later. Any other thoughts
before I go down that road?

John

"Peter Foldes" <okf22@hotmail.com> wrote in message
news:uoUabxz3HHA.1188@TK2MSFTNGP04.phx.gbl...
Use this tool to fix the Installer issue

http://support.microsoft.com/kb/290301

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"John" <nospam@nospam.co.uk> wrote in message
news:850B1630-55BA-4497-8DA6-FDB34C34E602@microsoft.com...
> Hi,
>
> I have just been setting up a new PC with Vista Ultimate. Adding my
> application software was going OK but now every time I re-boot, put a
> CD/DVD
> in the drive windows Installer pops up and comes up with "Preparing to
> install" and then waits a few secs and stops. There is no clue what it is
> trying to install.
>
> I Googled this problem and checked out a few web sites, notably ask Leo at
> http://ask-leo.com/windows_installer...eboot_why.html and
> then
> tried to use the Windows Installer Cleanup but again it is just not clear
> what software is causing this. I have also used Max Registry Cleaner but
> this does not seem to fix the problem.
>
> The only solution I can think of is to unload all software, reinstall
> windows and start over. But it has taken me 2 days to get this far so I am
> reluctant to do so
>
> Any ideas will be very welcome!
>
> John
>


My System SpecsSystem Spec
Old 08-16-2007   #8 (permalink)
Rick Rogers


 
 

Re: Installer keeps on running

Hi John,

Best thing to do is run the utility and start backwards. IE: Start with the
most recently installed program.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"John" <nospam@nospam.co.uk> wrote in message
news:etOfbMC4HHA.3400@TK2MSFTNGP03.phx.gbl...
> Peter,
>
> I had tried this earlier but without knowing what the offending software
> is, I would have tounistall everything and reinstall later. Any other
> thoughts before I go down that road?
>
> John
>
> "Peter Foldes" <okf22@hotmail.com> wrote in message
> news:uoUabxz3HHA.1188@TK2MSFTNGP04.phx.gbl...
> Use this tool to fix the Installer issue
>
> http://support.microsoft.com/kb/290301
>
> --
> Peter
>
> Please Reply to Newsgroup for the benefit of others
> Requests for assistance by email can not and will not be acknowledged.
>
> "John" <nospam@nospam.co.uk> wrote in message
> news:850B1630-55BA-4497-8DA6-FDB34C34E602@microsoft.com...
>> Hi,
>>
>> I have just been setting up a new PC with Vista Ultimate. Adding my
>> application software was going OK but now every time I re-boot, put a
>> CD/DVD
>> in the drive windows Installer pops up and comes up with "Preparing to
>> install" and then waits a few secs and stops. There is no clue what it is
>> trying to install.
>>
>> I Googled this problem and checked out a few web sites, notably ask Leo
>> at
>> http://ask-leo.com/windows_installer...eboot_why.html and
>> then
>> tried to use the Windows Installer Cleanup but again it is just not clear
>> what software is causing this. I have also used Max Registry Cleaner but
>> this does not seem to fix the problem.
>>
>> The only solution I can think of is to unload all software, reinstall
>> windows and start over. But it has taken me 2 days to get this far so I
>> am
>> reluctant to do so
>>
>> Any ideas will be very welcome!
>>
>> John
>>

>


My System SpecsSystem Spec
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