Hi I booted my laptop last night, installed a couple of updates from
Microsoft and upgraded Ashampoo's dvd burning suite, then I went to
convert a MOV file to MPG then explorer.exe started to crash in an
endless loop (it would search microsoft for the issue resolution close
and then restart only to repeat) meaning that I could not use the
system. I was able to reboot however upon my desktop loading up it
started to do the same thing over and over again!

I then tried safe mode with a command prompt and was able to get into
the control panel and attempt to uninstall some of the updates (need
to uninstall the dvd burning software also!) however I could not find
any that were installed last night. I rebooted and using the Vista
Ultimate DVD I was able to attempt to do a startup restore to which no
problems were found, I also tried doing a system restore but there
were no restore points available (I had turned it off) and I have no
backups of my system just data....



So I rebooted again and still the same endless crash and restart of
explorer...

What are my options at this point, I really do not want to reinstall
vista as that is unbelievably painfull... There has got to be an
easier way to restore explorer.exe or its related files?

Thanks


Jeremy.

"Jer" <jer006@gmail.com> wrote in message
news:1187963458.360330.308080@x35g2000prf.googlegroups.com...

<snipped>

I had it happen to me too when I installed an ActiveX control that was not
Vista compliant and it started crashing and restarting Explore upon the
reboot of the system.

>
> What are my options at this point, I really do not want to reinstall
> vista as that is unbelievably painfull... There has got to be an
> easier way to restore explorer.exe or its related files?

My out for this was to restore back to a point where that ActiveX control
had no been introduced to the system, by using the Vista install CD to
restore back to that point.

There was another poster that had the same thing happen to him. Somehow, the
poster was able to identify a dll that Explore was accessing that was
installed by an application he installed, which Explore kept rolling over
trying to find the dll, according to him. It seems that the dll filename was
trashed and he was able to correct things without doing a restore.

I don't know how he found that a mis-named dll was the problem with Explore.

What happens if you disable your Add Ons


See these
http://www.google.com/search?sourcei...LD+NOT+BE+READ

Also Applies in Vista
http://support.microsoft.com/?kbid=883791
--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Jer" <jer006@gmail.com> wrote in message news:1187963458.360330.308080@x35g2000prf.googlegroups.com...
> Hi I booted my laptop last night, installed a couple of updates from
> Microsoft and upgraded Ashampoo's dvd burning suite, then I went to
> convert a MOV file to MPG then explorer.exe started to crash in an
> endless loop (it would search microsoft for the issue resolution close
> and then restart only to repeat) meaning that I could not use the
> system. I was able to reboot however upon my desktop loading up it
> started to do the same thing over and over again!
>
> I then tried safe mode with a command prompt and was able to get into
> the control panel and attempt to uninstall some of the updates (need
> to uninstall the dvd burning software also!) however I could not find
> any that were installed last night. I rebooted and using the Vista
> Ultimate DVD I was able to attempt to do a startup restore to which no
> problems were found, I also tried doing a system restore but there
> were no restore points available (I had turned it off) and I have no
> backups of my system just data....
>
> So I rebooted again and still the same endless crash and restart of
> explorer...
>
> What are my options at this point, I really do not want to reinstall
> vista as that is unbelievably painfull... There has got to be an
> easier way to restore explorer.exe or its related files?
>
> Thanks
>
>
> Jeremy.
>

before you do anything drastic like restore you computer or what not.
find out what is causing the .exe loop. first stop the loop by ending
the explorer.exe process in the task manger. then click 'new task' in
the task manager. type in c:\ this will give you an explorer window.
navigate to control panel then to administrative tools and select event
viewer. look into the error log and find the explorer.exe error then
look through it till you find either something that says problem
application or something of the sort. it will most likely show a .dll
file. this is your culprit. usually you can go in and temporarily
rename the dll file and verify that is the culprit.
you can post the error data on here and i can point out the file for
you if you have trouble.
I see this problem all the time with vista and typically it is caused
by a virus/malware but a incompatible update can cause it too.


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