Windows Vista Forums

Explorer crashing in endless loop

  1. #1


    Jer Guest

    Explorer crashing in endless loop

    Hi I booted my laptop last night, installed a couple of updates from
    Microsoft and upgraded Ashampoo's dvd burning suite, then I went to
    convert a MOV file to MPG then explorer.exe started to crash in an
    endless loop (it would search microsoft for the issue resolution close
    and then restart only to repeat) meaning that I could not use the
    system. I was able to reboot however upon my desktop loading up it
    started to do the same thing over and over again!

    I then tried safe mode with a command prompt and was able to get into
    the control panel and attempt to uninstall some of the updates (need
    to uninstall the dvd burning software also!) however I could not find
    any that were installed last night. I rebooted and using the Vista
    Ultimate DVD I was able to attempt to do a startup restore to which no
    problems were found, I also tried doing a system restore but there
    were no restore points available (I had turned it off) and I have no
    backups of my system just data....

    So I rebooted again and still the same endless crash and restart of
    explorer...

    What are my options at this point, I really do not want to reinstall
    vista as that is unbelievably painfull... There has got to be an
    easier way to restore explorer.exe or its related files?

    Thanks


    Jeremy.


      My System SpecsSystem Spec

  2. #2


    Mr. Arnold Guest

    Re: Explorer crashing in endless loop


    "Jer" <jer006@gmail.com> wrote in message
    news:1187963458.360330.308080@x35g2000prf.googlegroups.com...

    <snipped>

    I had it happen to me too when I installed an ActiveX control that was not
    Vista compliant and it started crashing and restarting Explore upon the
    reboot of the system.

    >
    > What are my options at this point, I really do not want to reinstall
    > vista as that is unbelievably painfull... There has got to be an
    > easier way to restore explorer.exe or its related files?


    My out for this was to restore back to a point where that ActiveX control
    had no been introduced to the system, by using the Vista install CD to
    restore back to that point.

    There was another poster that had the same thing happen to him. Somehow, the
    poster was able to identify a dll that Explore was accessing that was
    installed by an application he installed, which Explore kept rolling over
    trying to find the dll, according to him. It seems that the dll filename was
    trashed and he was able to correct things without doing a restore.

    I don't know how he found that a mis-named dll was the problem with Explore.


      My System SpecsSystem Spec

  3. #3


    Peter Foldes Guest

    Re: Explorer crashing in endless loop

    What happens if you disable your Add Ons


    See these
    http://www.google.com/search?sourcei...LD+NOT+BE+READ

    Also Applies in Vista
    http://support.microsoft.com/?kbid=883791
    --
    Peter

    Please Reply to Newsgroup for the benefit of others
    Requests for assistance by email can not and will not be acknowledged.

    "Jer" <jer006@gmail.com> wrote in message news:1187963458.360330.308080@x35g2000prf.googlegroups.com...
    > Hi I booted my laptop last night, installed a couple of updates from
    > Microsoft and upgraded Ashampoo's dvd burning suite, then I went to
    > convert a MOV file to MPG then explorer.exe started to crash in an
    > endless loop (it would search microsoft for the issue resolution close
    > and then restart only to repeat) meaning that I could not use the
    > system. I was able to reboot however upon my desktop loading up it
    > started to do the same thing over and over again!
    >
    > I then tried safe mode with a command prompt and was able to get into
    > the control panel and attempt to uninstall some of the updates (need
    > to uninstall the dvd burning software also!) however I could not find
    > any that were installed last night. I rebooted and using the Vista
    > Ultimate DVD I was able to attempt to do a startup restore to which no
    > problems were found, I also tried doing a system restore but there
    > were no restore points available (I had turned it off) and I have no
    > backups of my system just data....
    >
    > So I rebooted again and still the same endless crash and restart of
    > explorer...
    >
    > What are my options at this point, I really do not want to reinstall
    > vista as that is unbelievably painfull... There has got to be an
    > easier way to restore explorer.exe or its related files?
    >
    > Thanks
    >
    >
    > Jeremy.
    >


      My System SpecsSystem Spec

  4. #4


    cb_boarder04 Guest

    Re: Explorer crashing in endless loop


    before you do anything drastic like restore you computer or what not.
    find out what is causing the .exe loop. first stop the loop by ending
    the explorer.exe process in the task manger. then click 'new task' in
    the task manager. type in c:\ this will give you an explorer window.
    navigate to control panel then to administrative tools and select event
    viewer. look into the error log and find the explorer.exe error then
    look through it till you find either something that says problem
    application or something of the sort. it will most likely show a .dll
    file. this is your culprit. usually you can go in and temporarily
    rename the dll file and verify that is the culprit.
    you can post the error data on here and i can point out the file for
    you if you have trouble.
    I see this problem all the time with vista and typically it is caused
    by a virus/malware but a incompatible update can cause it too.


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