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no uninstall option in programs and features

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Old 08-26-2007   #1 (permalink)
lucinda
Guest


 

no uninstall option in programs and features

i am trying to uninstall norton360, for some reason when i go to
programs/features- uninstall a program ,there is no uninstall button there is
only organize and views!why? there used to be a uninstall/repair option dont
know where it went. can anyone help? i have vista basic and no other
problems, just dont want norton.

My System SpecsSystem Spec
Old 08-26-2007   #2 (permalink)
KickinChicken
Guest


 

Re: no uninstall option in programs and features

did you click on the program u wanna remove?
the buttons don't show up until a program is highlighted

"lucinda" <lucinda@discussions.microsoft.com> wrote in message
news:C75151A0-0F57-44C7-B948-8C8F81472B7E@microsoft.com...
Quote:

>i am trying to uninstall norton360, for some reason when i go to
> programs/features- uninstall a program ,there is no uninstall button there
> is
> only organize and views!why? there used to be a uninstall/repair option
> dont
> know where it went. can anyone help? i have vista basic and no other
> problems, just dont want norton.
My System SpecsSystem Spec
Old 08-26-2007   #3 (permalink)
Dave
Guest


 

Re: no uninstall option in programs and features

The Uninstall option won't show up until you highlight the program to
remove.
Click on Norton 360 (or whatever it's called). Does the Uninstall option
appear?
If it doesn't appear, right-click on the Norton 360. Does Uninstall show
up?

Did you install Norton 360? If not, maybe you don't have permission to
uninstall it...


"lucinda" <lucinda@discussions.microsoft.com> wrote in message
news:C75151A0-0F57-44C7-B948-8C8F81472B7E@microsoft.com...
Quote:

>i am trying to uninstall norton360, for some reason when i go to
> programs/features- uninstall a program ,there is no uninstall button there
> is
> only organize and views!why? there used to be a uninstall/repair option
> dont
> know where it went. can anyone help? i have vista basic and no other
> problems, just dont want norton.
My System SpecsSystem Spec
Old 08-26-2007   #4 (permalink)
noaim
Guest


 

Re: no uninstall option in programs and features

THERE IS A KNOWN PROBLEM THAT A PATCH CORRUPTS THE UNINSTALL OPTIONS. I
have had this happen to me the only way to get the uninstall options back is
to reinstall the application or use a removal tool supplied by the company
of the product. Norton has a removal tool




"Dave" <dave@xxxxxx> wrote in message
news:%23xNLptB6HHA.5164@xxxxxx
Quote:

> The Uninstall option won't show up until you highlight the program to
> remove.
> Click on Norton 360 (or whatever it's called). Does the Uninstall option
> appear?
> If it doesn't appear, right-click on the Norton 360. Does Uninstall show
> up?
>
> Did you install Norton 360? If not, maybe you don't have permission to
> uninstall it...
>
>
> "lucinda" <lucinda@xxxxxx> wrote in message
> news:C75151A0-0F57-44C7-B948-8C8F81472B7E@xxxxxx
Quote:

>>i am trying to uninstall norton360, for some reason when i go to
>> programs/features- uninstall a program ,there is no uninstall button
>> there is
>> only organize and views!why? there used to be a uninstall/repair option
>> dont
>> know where it went. can anyone help? i have vista basic and no other
>> problems, just dont want norton.
>
My System SpecsSystem Spec
Old 08-26-2007   #5 (permalink)
lucinda
Guest


 

Re: no uninstall option in programs and features

thanks for replying and yes i clicked on norton, also right clicked but
nothing happens, well actually it does become highloghted but thats it! i
think i will try to reinstall as thats what i had to do with a yahoo toolbar
i had trouble removing, it was suggested i reinstall then find it in programs
and uninstall, that worked but now that i think of it that it about when my
uninstall button dissapeared?!

"KickinChicken" wrote:
Quote:

> did you click on the program u wanna remove?
> the buttons don't show up until a program is highlighted
>
> "lucinda" <lucinda@xxxxxx> wrote in message
> news:C75151A0-0F57-44C7-B948-8C8F81472B7E@xxxxxx
Quote:

> >i am trying to uninstall norton360, for some reason when i go to
> > programs/features- uninstall a program ,there is no uninstall button there
> > is
> > only organize and views!why? there used to be a uninstall/repair option
> > dont
> > know where it went. can anyone help? i have vista basic and no other
> > problems, just dont want norton.
>
>
My System SpecsSystem Spec
Old 08-26-2007   #6 (permalink)
lucinda
Guest


 

Re: no uninstall option in programs and features

hi dave, no the option to uninstall wont appear when a program is
highlighted, none of them! thanks for you reply though.

"Dave" wrote:
Quote:

> The Uninstall option won't show up until you highlight the program to
> remove.
> Click on Norton 360 (or whatever it's called). Does the Uninstall option
> appear?
> If it doesn't appear, right-click on the Norton 360. Does Uninstall show
> up?
>
> Did you install Norton 360? If not, maybe you don't have permission to
> uninstall it...
>
>
> "lucinda" <lucinda@xxxxxx> wrote in message
> news:C75151A0-0F57-44C7-B948-8C8F81472B7E@xxxxxx
Quote:

> >i am trying to uninstall norton360, for some reason when i go to
> > programs/features- uninstall a program ,there is no uninstall button there
> > is
> > only organize and views!why? there used to be a uninstall/repair option
> > dont
> > know where it went. can anyone help? i have vista basic and no other
> > problems, just dont want norton.
>
>
My System SpecsSystem Spec
Old 08-26-2007   #7 (permalink)
lucinda
Guest


 

Re: no uninstall option in programs and features

do you no where to find the removal tool? i didnt see it on their site,but
also none of my programs will show a uninstall option when they used too not
just norton, a question; do you think an instalation on top of another
anti-virus could cause more problems?thanks so much.

"noaim" wrote:
Quote:

> THERE IS A KNOWN PROBLEM THAT A PATCH CORRUPTS THE UNINSTALL OPTIONS. I
> have had this happen to me the only way to get the uninstall options back is
> to reinstall the application or use a removal tool supplied by the company
> of the product. Norton has a removal tool
>
>
>
>
> "Dave" <dave@xxxxxx> wrote in message
> news:%23xNLptB6HHA.5164@xxxxxx
Quote:

> > The Uninstall option won't show up until you highlight the program to
> > remove.
> > Click on Norton 360 (or whatever it's called). Does the Uninstall option
> > appear?
> > If it doesn't appear, right-click on the Norton 360. Does Uninstall show
> > up?
> >
> > Did you install Norton 360? If not, maybe you don't have permission to
> > uninstall it...
> >
> >
> > "lucinda" <lucinda@xxxxxx> wrote in message
> > news:C75151A0-0F57-44C7-B948-8C8F81472B7E@xxxxxx
Quote:

> >>i am trying to uninstall norton360, for some reason when i go to
> >> programs/features- uninstall a program ,there is no uninstall button
> >> there is
> >> only organize and views!why? there used to be a uninstall/repair option
> >> dont
> >> know where it went. can anyone help? i have vista basic and no other
> >> problems, just dont want norton.
> >
>
My System SpecsSystem Spec
Old 08-26-2007   #8 (permalink)
lucinda
Guest


 

Re: no uninstall option in programs and features


hi chad, just wondering if you could tell me what a 'patch' is? first ive
heard of it not suprisingly as im new to all this! but also do you know if it
could possibly have anything to do with the fact that i recently had trouble
removing a yahoo toolbar as it would not show up in programs and features but
was stii on my browser, so i reinstalled it then found it in programs and
uninstalled a second time, it then was gone, but im thinking that is when my
uninstall option dissapeared. there been a few days between yahoo and this
incident so im not positive it disapeared the same time or not. thanks to
all for any assistance!
"Chad Harris" wrote:
Quote:

> Noaim--
>
> A more helpful postwould have been one that
>
> 1) Listed the patch you allege is corrupting uninstall options. I know a
> lot of people who have applied all patches to date and have no problems--so
> the question is what are the numbers percent wise?
> 2) Listed any statistical evidence you have for this statement. Posting it
> in capital letters doesn't confer any more legitimacy on it.
> 3) Linked any removall tools you know about.
>
> I've seen posts on this patch, but it's not the same issue:
> http://www.windowssecrets.com/2007/0...ausing-crashes
>
> CH
>
> "noaim" <noaim@xxxxxx> wrote in message
> news:C4B8DEFB-788E-4BDD-8716-1E99F019610A@xxxxxx
Quote:

> > THERE IS A KNOWN PROBLEM THAT A PATCH CORRUPTS THE UNINSTALL OPTIONS. I
> > have had this happen to me the only way to get the uninstall options back
> > is to reinstall the application or use a removal tool supplied by the
> > company of the product. Norton has a removal tool
> >
> >
> >
> >
> > "Dave" <dave@xxxxxx> wrote in message
> > news:%23xNLptB6HHA.5164@xxxxxx
Quote:

> >> The Uninstall option won't show up until you highlight the program to
> >> remove.
> >> Click on Norton 360 (or whatever it's called). Does the Uninstall option
> >> appear?
> >> If it doesn't appear, right-click on the Norton 360. Does Uninstall show
> >> up?
> >>
> >> Did you install Norton 360? If not, maybe you don't have permission to
> >> uninstall it...
> >>
> >>
> >> "lucinda" <lucinda@xxxxxx> wrote in message
> >> news:C75151A0-0F57-44C7-B948-8C8F81472B7E@xxxxxx
> >>>i am trying to uninstall norton360, for some reason when i go to
> >>> programs/features- uninstall a program ,there is no uninstall button
> >>> there is
> >>> only organize and views!why? there used to be a uninstall/repair option
> >>> dont
> >>> know where it went. can anyone help? i have vista basic and no other
> >>> problems, just dont want norton.
> >>
> >
>
>
My System SpecsSystem Spec
Old 08-26-2007   #9 (permalink)
HeyBub
Guest


 

Re: no uninstall option in programs and features

lucinda wrote:
Quote:

> i am trying to uninstall norton360, for some reason when i go to
> programs/features- uninstall a program ,there is no uninstall button
> there is only organize and views!why? there used to be a
> uninstall/repair option dont know where it went. can anyone help? i
> have vista basic and no other problems, just dont want norton.
As others have said, you'll probably have to re-install Norton to be able to
remove it.

Be aware that Norton is the barnacle of the software world. It is difficult
to remove. You'll have to visit Symantec's site and obtain their
sooper-dooper removal tool. Even then...

You should probably visit the registry and erradicate references to
Norton/Symantec.

Getting rid of Norton is like getting rid of a tattoo. It takes effort,
time, and expense. It even hurts. For a long time. And it's never REALLY
gone.


My System SpecsSystem Spec
Old 08-26-2007   #10 (permalink)
lucinda
Guest


 

Re: no uninstall option in programs and features

hi everyone, well i tried to reinstall norton but could not because a message
appears that says" norton could not be installed on this computer because you
have a variant of this program already installed"actually that is not a qoute
but basically what it said, so i tried the removal tool( i found it) but
that says to open 360 then click on my account but the my account option i s
greyed out, i guess because it was a free trial and has expired, so now what?
do i use system restore? and if so will it remove pics that i put on after
that certain point? thanks for any suggestions!

"HeyBub" wrote:
Quote:

> lucinda wrote:
Quote:

> > i am trying to uninstall norton360, for some reason when i go to
> > programs/features- uninstall a program ,there is no uninstall button
> > there is only organize and views!why? there used to be a
> > uninstall/repair option dont know where it went. can anyone help? i
> > have vista basic and no other problems, just dont want norton.
>
> As others have said, you'll probably have to re-install Norton to be able to
> remove it.
>
> Be aware that Norton is the barnacle of the software world. It is difficult
> to remove. You'll have to visit Symantec's site and obtain their
> sooper-dooper removal tool. Even then...
>
> You should probably visit the registry and erradicate references to
> Norton/Symantec.
>
> Getting rid of Norton is like getting rid of a tattoo. It takes effort,
> time, and expense. It even hurts. For a long time. And it's never REALLY
> gone.
>
>
>
My System SpecsSystem Spec
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