Windows Vista Forums
Vista Forums Home Join Vista Forums Windows 7 Forum Vista Tutorials Tags
Welcome to Windows Vista Forums. Our forum is dedicated to helping you find solutions with any problems, errors or issues you are experiencing with Windows Vista. The Vista forum also covers news and updates and has an extensive Windows Vista tutorial section that covers a wide range of tips and tricks.

Go Back   Vista Forums > Vista Newsgroups > Vista General

Vista - Windows Unistall Cleanup Utility

Reply
 
Old 08-27-2007   #1 (permalink)
Inrio


 
 

Windows Unistall Cleanup Utility

I am trying to resolve a corruption issue that occurred while trying to
download updates to Quicken 2007. The program appeared to be not responding
(which is apparently a problem between Quicken and Vista). When I cancelled
out, it corrupted the program. Now I cannot run, reinstall or uninstall the
program.

E-mails to the Quicken online help rendered the following advice:
1) Download and Run QCleanupUI (A Quicken Product)
2) Download and Run Windows Unistaller Cleanup Utility

When I attempted to Download and Run QCleanupUI, I got the following error
message:
MSIZap.exe is required for QClean to run properly. Please make sure that
MXIZap.exe is in the same directory as this tool".

So I decided to look at the Windows solution. The readme file of Windows
Uninstaller Utility states the following:
The Windows Installer configuration management information can become
damaged if any of the following issues occur:
- The computer's registry becomes corrupted.
- A registry setting that is used by the Windows Installer is inadvertently
changed, and this change results in a problem.
- The installation of a program that uses Windows Installer (for example,
Microsoft Office 2003) is interrupted.

My concern:
The reason my Quicken program is corrupted is because the download and
installation of an upgrade to the program was interrupted. Additionally,
when the problem initially occurred, I first tried to uninstall the program
from my computer using the Windows Add/Remove feature, as well restoring my
registry to an earlier date using the "Restore Points" feature in Vista.
Surprsingly, this did not fix the problem and Quicken remained in a problem
state.

My question:
Given the above warnings will the running of Windows Installer Cleanup to
fix my Quicken issue result in my registry becoming corrupted?

Additionally, the Microsoft webiste states:
A possible error message one may receive when running the Uninstaller
Cleanup Utility is "This utility requires that Msizap.exe version 2 or
greater reside in the same folder. "
The error message I received while trying to download and install the
Quicken uninstall program was that this did not exist. What is this file?
Since there is apparently a problem in this area, will the Windows Installer
Cleanup Program run properly?





My System SpecsSystem Spec
Old 08-27-2007   #2 (permalink)
Peter Foldes


 
 

Re: Windows Unistall Cleanup Utility

Use this utility and clean out the install that is giving you the issue. After see if you can re-install the program
http://support.microsoft.com/kb/290301
--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Inrio" <Inrio@xxxxxx> wrote in message news:259FA074-8BCC-4923-B3F3-530312427BC8@xxxxxx
Quote:

>I am trying to resolve a corruption issue that occurred while trying to
> download updates to Quicken 2007. The program appeared to be not responding
> (which is apparently a problem between Quicken and Vista). When I cancelled
> out, it corrupted the program. Now I cannot run, reinstall or uninstall the
> program.
>
> E-mails to the Quicken online help rendered the following advice:
> 1) Download and Run QCleanupUI (A Quicken Product)
> 2) Download and Run Windows Unistaller Cleanup Utility
>
> When I attempted to Download and Run QCleanupUI, I got the following error
> message:
> MSIZap.exe is required for QClean to run properly. Please make sure that
> MXIZap.exe is in the same directory as this tool".
>
> So I decided to look at the Windows solution. The readme file of Windows
> Uninstaller Utility states the following:
> The Windows Installer configuration management information can become
> damaged if any of the following issues occur:
> - The computer's registry becomes corrupted.
> - A registry setting that is used by the Windows Installer is inadvertently
> changed, and this change results in a problem.
> - The installation of a program that uses Windows Installer (for example,
> Microsoft Office 2003) is interrupted.
>
> My concern:
> The reason my Quicken program is corrupted is because the download and
> installation of an upgrade to the program was interrupted. Additionally,
> when the problem initially occurred, I first tried to uninstall the program
> from my computer using the Windows Add/Remove feature, as well restoring my
> registry to an earlier date using the "Restore Points" feature in Vista.
> Surprsingly, this did not fix the problem and Quicken remained in a problem
> state.
>
> My question:
> Given the above warnings will the running of Windows Installer Cleanup to
> fix my Quicken issue result in my registry becoming corrupted?
>
> Additionally, the Microsoft webiste states:
> A possible error message one may receive when running the Uninstaller
> Cleanup Utility is "This utility requires that Msizap.exe version 2 or
> greater reside in the same folder. "
> The error message I received while trying to download and install the
> Quicken uninstall program was that this did not exist. What is this file?
> Since there is apparently a problem in this area, will the Windows Installer
> Cleanup Program run properly?
>
>
>
>
My System SpecsSystem Spec
Old 08-27-2007   #3 (permalink)
hithere


 
 

Re: Windows Unistall Cleanup Utility

That what I used. Seems Vista has a uninstall problem.

"Peter Foldes" <okf22@xxxxxx> wrote in message
news:%23rK2SlQ6HHA.3400@xxxxxx
Use this utility and clean out the install that is giving you the issue.
After see if you can re-install the program
http://support.microsoft.com/kb/290301
--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Inrio" <Inrio@xxxxxx> wrote in message
news:259FA074-8BCC-4923-B3F3-530312427BC8@xxxxxx
Quote:

>I am trying to resolve a corruption issue that occurred while trying to
> download updates to Quicken 2007. The program appeared to be not
> responding
> (which is apparently a problem between Quicken and Vista). When I
> cancelled
> out, it corrupted the program. Now I cannot run, reinstall or uninstall
> the
> program.
>
> E-mails to the Quicken online help rendered the following advice:
> 1) Download and Run QCleanupUI (A Quicken Product)
> 2) Download and Run Windows Unistaller Cleanup Utility
>
> When I attempted to Download and Run QCleanupUI, I got the following error
> message:
> MSIZap.exe is required for QClean to run properly. Please make sure that
> MXIZap.exe is in the same directory as this tool".
>
> So I decided to look at the Windows solution. The readme file of Windows
> Uninstaller Utility states the following:
> The Windows Installer configuration management information can become
> damaged if any of the following issues occur:
> - The computer's registry becomes corrupted.
> - A registry setting that is used by the Windows Installer is
> inadvertently
> changed, and this change results in a problem.
> - The installation of a program that uses Windows Installer (for example,
> Microsoft Office 2003) is interrupted.
>
> My concern:
> The reason my Quicken program is corrupted is because the download and
> installation of an upgrade to the program was interrupted. Additionally,
> when the problem initially occurred, I first tried to uninstall the
> program
> from my computer using the Windows Add/Remove feature, as well restoring
> my
> registry to an earlier date using the "Restore Points" feature in Vista.
> Surprsingly, this did not fix the problem and Quicken remained in a
> problem
> state.
>
> My question:
> Given the above warnings will the running of Windows Installer Cleanup to
> fix my Quicken issue result in my registry becoming corrupted?
>
> Additionally, the Microsoft webiste states:
> A possible error message one may receive when running the Uninstaller
> Cleanup Utility is "This utility requires that Msizap.exe version 2 or
> greater reside in the same folder. "
> The error message I received while trying to download and install the
> Quicken uninstall program was that this did not exist. What is this file?
> Since there is apparently a problem in this area, will the Windows
> Installer
> Cleanup Program run properly?
>
>
>
>
My System SpecsSystem Spec
Old 08-28-2007   #4 (permalink)
uvbogden


 
 

Re: Windows Unistall Cleanup Utility

I had the same problem with iTunes/QuickTime and Roxio/Sonic. Before Vista
will let you update/install a newer version of a program, all remnants of the
program must be completely removed from your system. Since the Vista
uninstall feature sometimes does a poor job at this, these remnants often
have to be removed manually. The following tutorial shows how to do this:

Unable To Install Latest Version of Program on Vista


"hithere" wrote:
Quote:

> That what I used. Seems Vista has a uninstall problem.
>
> "Peter Foldes" <okf22@xxxxxx> wrote in message
> news:%23rK2SlQ6HHA.3400@xxxxxx
> Use this utility and clean out the install that is giving you the issue.
> After see if you can re-install the program
> http://support.microsoft.com/kb/290301
> --
> Peter
>
> Please Reply to Newsgroup for the benefit of others
> Requests for assistance by email can not and will not be acknowledged.
>
> "Inrio" <Inrio@xxxxxx> wrote in message
> news:259FA074-8BCC-4923-B3F3-530312427BC8@xxxxxx
Quote:

> >I am trying to resolve a corruption issue that occurred while trying to
> > download updates to Quicken 2007. The program appeared to be not
> > responding
> > (which is apparently a problem between Quicken and Vista). When I
> > cancelled
> > out, it corrupted the program. Now I cannot run, reinstall or uninstall
> > the
> > program.
> >
> > E-mails to the Quicken online help rendered the following advice:
> > 1) Download and Run QCleanupUI (A Quicken Product)
> > 2) Download and Run Windows Unistaller Cleanup Utility
> >
> > When I attempted to Download and Run QCleanupUI, I got the following error
> > message:
> > MSIZap.exe is required for QClean to run properly. Please make sure that
> > MXIZap.exe is in the same directory as this tool".
> >
> > So I decided to look at the Windows solution. The readme file of Windows
> > Uninstaller Utility states the following:
> > The Windows Installer configuration management information can become
> > damaged if any of the following issues occur:
> > - The computer's registry becomes corrupted.
> > - A registry setting that is used by the Windows Installer is
> > inadvertently
> > changed, and this change results in a problem.
> > - The installation of a program that uses Windows Installer (for example,
> > Microsoft Office 2003) is interrupted.
> >
> > My concern:
> > The reason my Quicken program is corrupted is because the download and
> > installation of an upgrade to the program was interrupted. Additionally,
> > when the problem initially occurred, I first tried to uninstall the
> > program
> > from my computer using the Windows Add/Remove feature, as well restoring
> > my
> > registry to an earlier date using the "Restore Points" feature in Vista.
> > Surprsingly, this did not fix the problem and Quicken remained in a
> > problem
> > state.
> >
> > My question:
> > Given the above warnings will the running of Windows Installer Cleanup to
> > fix my Quicken issue result in my registry becoming corrupted?
> >
> > Additionally, the Microsoft webiste states:
> > A possible error message one may receive when running the Uninstaller
> > Cleanup Utility is "This utility requires that Msizap.exe version 2 or
> > greater reside in the same folder. "
> > The error message I received while trying to download and install the
> > Quicken uninstall program was that this did not exist. What is this file?
> > Since there is apparently a problem in this area, will the Windows
> > Installer
> > Cleanup Program run properly?
> >
> >
> >
> >
>
>
My System SpecsSystem Spec
Reply

Thread Tools


Similar Threads
Thread Forum
Solved Program wont uninstall it with Uninstall or Install Cleanup Utility Software
Installer Cleanup Utility hangs during install Vista installation & setup
Chkdsk utility and disk cleanup utility Vista performance & maintenance
Windows Installer CleanUp Utility runtime error Vista installation & setup
Windows Cleanup Utility installation problem Vista General


Vista Forums is an independent web site and has not been authorized,
sponsored, or otherwise approved by Microsoft Corporation.
"Windows Vista", the Start Orb, and related materials are trademarks of Microsoft Corp.
© Designer Media Ltd

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46