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| | #1 (permalink) |
| | Windows Unistall Cleanup Utility I am trying to resolve a corruption issue that occurred while trying to download updates to Quicken 2007. The program appeared to be not responding (which is apparently a problem between Quicken and Vista). When I cancelled out, it corrupted the program. Now I cannot run, reinstall or uninstall the program. E-mails to the Quicken online help rendered the following advice: 1) Download and Run QCleanupUI (A Quicken Product) 2) Download and Run Windows Unistaller Cleanup Utility When I attempted to Download and Run QCleanupUI, I got the following error message: MSIZap.exe is required for QClean to run properly. Please make sure that MXIZap.exe is in the same directory as this tool". So I decided to look at the Windows solution. The readme file of Windows Uninstaller Utility states the following: The Windows Installer configuration management information can become damaged if any of the following issues occur: - The computer's registry becomes corrupted. - A registry setting that is used by the Windows Installer is inadvertently changed, and this change results in a problem. - The installation of a program that uses Windows Installer (for example, Microsoft Office 2003) is interrupted. My concern: The reason my Quicken program is corrupted is because the download and installation of an upgrade to the program was interrupted. Additionally, when the problem initially occurred, I first tried to uninstall the program from my computer using the Windows Add/Remove feature, as well restoring my registry to an earlier date using the "Restore Points" feature in Vista. Surprsingly, this did not fix the problem and Quicken remained in a problem state. My question: Given the above warnings will the running of Windows Installer Cleanup to fix my Quicken issue result in my registry becoming corrupted? Additionally, the Microsoft webiste states: A possible error message one may receive when running the Uninstaller Cleanup Utility is "This utility requires that Msizap.exe version 2 or greater reside in the same folder. " The error message I received while trying to download and install the Quicken uninstall program was that this did not exist. What is this file? Since there is apparently a problem in this area, will the Windows Installer Cleanup Program run properly? |
My System Specs![]() |
| | #2 (permalink) |
| | Re: Windows Unistall Cleanup Utility Use this utility and clean out the install that is giving you the issue. After see if you can re-install the program http://support.microsoft.com/kb/290301 -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "Inrio" <Inrio@xxxxxx> wrote in message news:259FA074-8BCC-4923-B3F3-530312427BC8@xxxxxx Quote: >I am trying to resolve a corruption issue that occurred while trying to > download updates to Quicken 2007. The program appeared to be not responding > (which is apparently a problem between Quicken and Vista). When I cancelled > out, it corrupted the program. Now I cannot run, reinstall or uninstall the > program. > > E-mails to the Quicken online help rendered the following advice: > 1) Download and Run QCleanupUI (A Quicken Product) > 2) Download and Run Windows Unistaller Cleanup Utility > > When I attempted to Download and Run QCleanupUI, I got the following error > message: > MSIZap.exe is required for QClean to run properly. Please make sure that > MXIZap.exe is in the same directory as this tool". > > So I decided to look at the Windows solution. The readme file of Windows > Uninstaller Utility states the following: > The Windows Installer configuration management information can become > damaged if any of the following issues occur: > - The computer's registry becomes corrupted. > - A registry setting that is used by the Windows Installer is inadvertently > changed, and this change results in a problem. > - The installation of a program that uses Windows Installer (for example, > Microsoft Office 2003) is interrupted. > > My concern: > The reason my Quicken program is corrupted is because the download and > installation of an upgrade to the program was interrupted. Additionally, > when the problem initially occurred, I first tried to uninstall the program > from my computer using the Windows Add/Remove feature, as well restoring my > registry to an earlier date using the "Restore Points" feature in Vista. > Surprsingly, this did not fix the problem and Quicken remained in a problem > state. > > My question: > Given the above warnings will the running of Windows Installer Cleanup to > fix my Quicken issue result in my registry becoming corrupted? > > Additionally, the Microsoft webiste states: > A possible error message one may receive when running the Uninstaller > Cleanup Utility is "This utility requires that Msizap.exe version 2 or > greater reside in the same folder. " > The error message I received while trying to download and install the > Quicken uninstall program was that this did not exist. What is this file? > Since there is apparently a problem in this area, will the Windows Installer > Cleanup Program run properly? > > > > |
My System Specs![]() |
| | #3 (permalink) |
| | Re: Windows Unistall Cleanup Utility That what I used. Seems Vista has a uninstall problem. "Peter Foldes" <okf22@xxxxxx> wrote in message news:%23rK2SlQ6HHA.3400@xxxxxx Use this utility and clean out the install that is giving you the issue. After see if you can re-install the program http://support.microsoft.com/kb/290301 -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "Inrio" <Inrio@xxxxxx> wrote in message news:259FA074-8BCC-4923-B3F3-530312427BC8@xxxxxx Quote: >I am trying to resolve a corruption issue that occurred while trying to > download updates to Quicken 2007. The program appeared to be not > responding > (which is apparently a problem between Quicken and Vista). When I > cancelled > out, it corrupted the program. Now I cannot run, reinstall or uninstall > the > program. > > E-mails to the Quicken online help rendered the following advice: > 1) Download and Run QCleanupUI (A Quicken Product) > 2) Download and Run Windows Unistaller Cleanup Utility > > When I attempted to Download and Run QCleanupUI, I got the following error > message: > MSIZap.exe is required for QClean to run properly. Please make sure that > MXIZap.exe is in the same directory as this tool". > > So I decided to look at the Windows solution. The readme file of Windows > Uninstaller Utility states the following: > The Windows Installer configuration management information can become > damaged if any of the following issues occur: > - The computer's registry becomes corrupted. > - A registry setting that is used by the Windows Installer is > inadvertently > changed, and this change results in a problem. > - The installation of a program that uses Windows Installer (for example, > Microsoft Office 2003) is interrupted. > > My concern: > The reason my Quicken program is corrupted is because the download and > installation of an upgrade to the program was interrupted. Additionally, > when the problem initially occurred, I first tried to uninstall the > program > from my computer using the Windows Add/Remove feature, as well restoring > my > registry to an earlier date using the "Restore Points" feature in Vista. > Surprsingly, this did not fix the problem and Quicken remained in a > problem > state. > > My question: > Given the above warnings will the running of Windows Installer Cleanup to > fix my Quicken issue result in my registry becoming corrupted? > > Additionally, the Microsoft webiste states: > A possible error message one may receive when running the Uninstaller > Cleanup Utility is "This utility requires that Msizap.exe version 2 or > greater reside in the same folder. " > The error message I received while trying to download and install the > Quicken uninstall program was that this did not exist. What is this file? > Since there is apparently a problem in this area, will the Windows > Installer > Cleanup Program run properly? > > > > |
My System Specs![]() |
| | #4 (permalink) |
| | Re: Windows Unistall Cleanup Utility I had the same problem with iTunes/QuickTime and Roxio/Sonic. Before Vista will let you update/install a newer version of a program, all remnants of the program must be completely removed from your system. Since the Vista uninstall feature sometimes does a poor job at this, these remnants often have to be removed manually. The following tutorial shows how to do this: Unable To Install Latest Version of Program on Vista "hithere" wrote: Quote: > That what I used. Seems Vista has a uninstall problem. > > "Peter Foldes" <okf22@xxxxxx> wrote in message > news:%23rK2SlQ6HHA.3400@xxxxxx > Use this utility and clean out the install that is giving you the issue. > After see if you can re-install the program > http://support.microsoft.com/kb/290301 > -- > Peter > > Please Reply to Newsgroup for the benefit of others > Requests for assistance by email can not and will not be acknowledged. > > "Inrio" <Inrio@xxxxxx> wrote in message > news:259FA074-8BCC-4923-B3F3-530312427BC8@xxxxxx Quote: > >I am trying to resolve a corruption issue that occurred while trying to > > download updates to Quicken 2007. The program appeared to be not > > responding > > (which is apparently a problem between Quicken and Vista). When I > > cancelled > > out, it corrupted the program. Now I cannot run, reinstall or uninstall > > the > > program. > > > > E-mails to the Quicken online help rendered the following advice: > > 1) Download and Run QCleanupUI (A Quicken Product) > > 2) Download and Run Windows Unistaller Cleanup Utility > > > > When I attempted to Download and Run QCleanupUI, I got the following error > > message: > > MSIZap.exe is required for QClean to run properly. Please make sure that > > MXIZap.exe is in the same directory as this tool". > > > > So I decided to look at the Windows solution. The readme file of Windows > > Uninstaller Utility states the following: > > The Windows Installer configuration management information can become > > damaged if any of the following issues occur: > > - The computer's registry becomes corrupted. > > - A registry setting that is used by the Windows Installer is > > inadvertently > > changed, and this change results in a problem. > > - The installation of a program that uses Windows Installer (for example, > > Microsoft Office 2003) is interrupted. > > > > My concern: > > The reason my Quicken program is corrupted is because the download and > > installation of an upgrade to the program was interrupted. Additionally, > > when the problem initially occurred, I first tried to uninstall the > > program > > from my computer using the Windows Add/Remove feature, as well restoring > > my > > registry to an earlier date using the "Restore Points" feature in Vista. > > Surprsingly, this did not fix the problem and Quicken remained in a > > problem > > state. > > > > My question: > > Given the above warnings will the running of Windows Installer Cleanup to > > fix my Quicken issue result in my registry becoming corrupted? > > > > Additionally, the Microsoft webiste states: > > A possible error message one may receive when running the Uninstaller > > Cleanup Utility is "This utility requires that Msizap.exe version 2 or > > greater reside in the same folder. " > > The error message I received while trying to download and install the > > Quicken uninstall program was that this did not exist. What is this file? > > Since there is apparently a problem in this area, will the Windows > > Installer > > Cleanup Program run properly? > > > > > > > > > |
My System Specs![]() |
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