Windows Vista Forums

fax tone on phone
  1. #1


    justlookin Guest

    fax tone on phone

    This is strange and I can not find an answer anywhere. I am running
    Vista Home Premium. I do not have a fax on my system but I do have a
    Cannon MP460 that has scan / copy. I can not find any fax related
    software running.

    I have a DSL line, going into a SpeedStream modeum and a Linksys
    wireless router.



    Whenever the DSL line is plugged in and the phone rings a fax answers
    it! And, if we make an outgoing call, after about 30 seconds the fax
    tone interrupts. Unplug the DSL line and everything works just fine.

    Anybody have any ideas about what is going on?

    Thanks.


      My System SpecsSystem Spec

  2. #2


    Synapse Syndrome Guest

    Re: fax tone on phone

    "justlookin" <RickMorneau@xxxxxx> wrote in message
    news:1189033491.124022.274720@xxxxxx

    > This is strange and I can not find an answer anywhere. I am running
    > Vista Home Premium. I do not have a fax on my system but I do have a
    > Cannon MP460 that has scan / copy. I can not find any fax related
    > software running.
    >
    > I have a DSL line, going into a SpeedStream modeum and a Linksys
    > wireless router.
    >
    > Whenever the DSL line is plugged in and the phone rings a fax answers
    > it! And, if we make an outgoing call, after about 30 seconds the fax
    > tone interrupts. Unplug the DSL line and everything works just fine.
    >
    > Anybody have any ideas about what is going on?

    Have you got a microfilter on the main hub of your phone line, or
    microfilters on all your phone sockets? You need these to filter out the
    DSL signal to your phone equipment so that it does not interfere with the
    DSL signal.

    http://en.wikipedia.org/wiki/DSL_filter

    ss.



      My System SpecsSystem Spec

  3. #3


    justlookin Guest

    Re: fax tone on phone

    On Sep 5, 6:15 pm, "Synapse Syndrome"
    <syna...@xxxxxx> wrote:

    > "justlookin" <RickMorn...@xxxxxx> wrote in message
    >
    > news:1189033491.124022.274720@xxxxxx
    >

    > > This is strange and I can not find an answer anywhere. I am running
    > > Vista Home Premium. I do not have a fax on my system but I do have a
    > > Cannon MP460 that has scan / copy. I can not find any fax related
    > > software running.
    >

    > > I have a DSL line, going into a SpeedStream modeum and a Linksys
    > > wireless router.
    >

    > > Whenever the DSL line is plugged in and the phone rings a fax answers
    > > it! And, if we make an outgoing call, after about 30 seconds the fax
    > > tone interrupts. Unplug the DSL line and everything works just fine.
    >

    > > Anybody have any ideas about what is going on?
    >
    > Have you got a microfilter on the main hub of your phone line, or
    > microfilters on all your phone sockets? You need these to filter out the
    > DSL signal to your phone equipment so that it does not interfere with the
    > DSL signal.
    >
    > http://en.wikipedia.org/wiki/DSL_filter
    >
    > ss.
    Yes, I do have microfilters on all of the telephone lines and on the
    line going into the computer. I even switched out one of the
    telephone microfilters thinking that perhaps it was no longer
    functioning. And, I have switched out the filter on the line going
    into the computer.

    Thank you for the reply.



      My System SpecsSystem Spec

  4. #4


    dennis Guest

    Re: fax tone on phone


    "justlookin" <RickMorneau@xxxxxx> wrote in message
    news:1189033491.124022.274720@xxxxxx

    > This is strange and I can not find an answer anywhere. I am running
    > Vista Home Premium. I do not have a fax on my system but I do have a
    > Cannon MP460 that has scan / copy. I can not find any fax related
    > software running.
    >
    > I have a DSL line, going into a SpeedStream modeum and a Linksys
    > wireless router.
    >
    > Whenever the DSL line is plugged in and the phone rings a fax answers
    > it! And, if we make an outgoing call, after about 30 seconds the fax
    > tone interrupts. Unplug the DSL line and everything works just fine.
    >
    > Anybody have any ideas about what is going on?
    Are you sure its a FAX?
    Do you have a modem in your PC and is it connected to the phone line?
    Do you have a broadband router that has dial up if the DSL is down?

    When you say the DSL line is plugged in.. what are you plugging in?



    As a first guess I would say you have a modem in the computer and you are
    plugging it into the phone line even though you are on DSL and don't need
    to.


      My System SpecsSystem Spec

  5. #5


    justlookin Guest

    Re: fax tone on phone

    On Sep 6, 6:27 am, "dennis@xxxxxx" <den...@xxxxxx-ass.net>
    wrote:

    > "justlookin" <RickMorn...@xxxxxx> wrote in message
    >
    > news:1189033491.124022.274720@xxxxxx
    >

    > > This is strange and I can not find an answer anywhere. I am running
    > > Vista Home Premium. I do not have afaxon my system but I do have a
    > > Cannon MP460 that has scan / copy. I can not find anyfaxrelated
    > > software running.
    >

    > > I have a DSL line, going into a SpeedStream modeum and a Linksys
    > > wireless router.
    >

    > > Whenever the DSL line is plugged in and the phone rings afaxanswers
    > > it! And, if we make an outgoing call, after about 30 seconds thefax
    > > tone interrupts. Unplug the DSL line and everything works just fine.
    >

    > > Anybody have any ideas about what is going on?
    >
    > Are you sure its aFAX?
    > Do you have a modem in your PC and is it connected to the phone line?
    > Do you have a broadband router that has dial up if the DSL is down?
    >
    > When you say the DSL line is plugged in.. what are you plugging in?
    >
    > As a first guess I would say you have a modem in the computer and you are
    > plugging it into the phone line even though you are on DSL and don't need
    > to.
    You make a good point about FAX or modem ... it is a fax / modem like
    tone. I went into the control panel and checked to see what was there
    for modem and there is not anything listed (I thought I did this
    before, but wanted to make sure given your suggestion). I also looked
    through all of the components listed under Device Manager and again,
    no modem (or fax).

    As far as the configuration goes, it is:
    DSL to microfilter which has 2 export connections: (1) for computer
    and (2) for phone -- I am connecting into the computer for the
    computer and phone for the phone. On the computer side, the line goes
    into a DSL modem which then is connected to a Linksys router which is
    then connected into the ethernet connection on the computer. I do not
    have anything plugged into my modem on the computer. I have looked
    through DSL modem (which is a SpeedStream) and wireless router
    documentation and I do not find any information about a fax or dial up
    for a modem ... but I will look again, never know, I may have missed
    it.

    I do have a NVIDIA network controller but I have not been able to find
    out much about it ... did not think it could be doing it but I am
    starting to suspect everything!

    There is only one line coming out of the wall and it is configured as
    described above ... so, I do not think that is the issue unless I am
    missing something.

    Thank you very much for the response.


      My System SpecsSystem Spec

  6. #6


    Dominic Payer Guest

    Re: fax tone on phone

    Do you have a fax machine or modem connected to the DSL line elsewhere? The
    tone you hear is on the line and not necessarily due to anything in the
    computer you are connecting to the line.



    "justlookin" <RickMorneau@xxxxxx> wrote in message
    news:1189121434.753116.145390@xxxxxx

    > On Sep 6, 6:27 am, "dennis@xxxxxx" <den...@xxxxxx-ass.net>
    > wrote:

    >> "justlookin" <RickMorn...@xxxxxx> wrote in message
    >>
    >> news:1189033491.124022.274720@xxxxxx
    >>

    >> > This is strange and I can not find an answer anywhere. I am running
    >> > Vista Home Premium. I do not have afaxon my system but I do have a
    >> > Cannon MP460 that has scan / copy. I can not find anyfaxrelated
    >> > software running.
    >>

    >> > I have a DSL line, going into a SpeedStream modeum and a Linksys
    >> > wireless router.
    >>

    >> > Whenever the DSL line is plugged in and the phone rings afaxanswers
    >> > it! And, if we make an outgoing call, after about 30 seconds thefax
    >> > tone interrupts. Unplug the DSL line and everything works just fine.
    >>

    >> > Anybody have any ideas about what is going on?
    >>
    >> Are you sure its aFAX?
    >> Do you have a modem in your PC and is it connected to the phone line?
    >> Do you have a broadband router that has dial up if the DSL is down?
    >>
    >> When you say the DSL line is plugged in.. what are you plugging in?
    >>
    >> As a first guess I would say you have a modem in the computer and you are
    >> plugging it into the phone line even though you are on DSL and don't need
    >> to.
    >
    > You make a good point about FAX or modem ... it is a fax / modem like
    > tone. I went into the control panel and checked to see what was there
    > for modem and there is not anything listed (I thought I did this
    > before, but wanted to make sure given your suggestion). I also looked
    > through all of the components listed under Device Manager and again,
    > no modem (or fax).
    >
    > As far as the configuration goes, it is:
    > DSL to microfilter which has 2 export connections: (1) for computer
    > and (2) for phone -- I am connecting into the computer for the
    > computer and phone for the phone. On the computer side, the line goes
    > into a DSL modem which then is connected to a Linksys router which is
    > then connected into the ethernet connection on the computer. I do not
    > have anything plugged into my modem on the computer. I have looked
    > through DSL modem (which is a SpeedStream) and wireless router
    > documentation and I do not find any information about a fax or dial up
    > for a modem ... but I will look again, never know, I may have missed
    > it.
    >
    > I do have a NVIDIA network controller but I have not been able to find
    > out much about it ... did not think it could be doing it but I am
    > starting to suspect everything!
    >
    > There is only one line coming out of the wall and it is configured as
    > described above ... so, I do not think that is the issue unless I am
    > missing something.
    >
    > Thank you very much for the response.
    >

      My System SpecsSystem Spec

  7. #7


    dennis Guest

    Re: fax tone on phone


    "justlookin" <RickMorneau@xxxxxx> wrote in message
    news:1189121434.753116.145390@xxxxxx

    > On Sep 6, 6:27 am, "dennis@xxxxxx" <den...@xxxxxx-ass.net>
    > wrote:

    >> "justlookin" <RickMorn...@xxxxxx> wrote in message
    >>
    >> news:1189033491.124022.274720@xxxxxx
    >>

    >> > This is strange and I can not find an answer anywhere. I am running
    >> > Vista Home Premium. I do not have afaxon my system but I do have a
    >> > Cannon MP460 that has scan / copy. I can not find anyfaxrelated
    >> > software running.
    >>

    >> > I have a DSL line, going into a SpeedStream modeum and a Linksys
    >> > wireless router.
    >>

    >> > Whenever the DSL line is plugged in and the phone rings afaxanswers
    >> > it! And, if we make an outgoing call, after about 30 seconds thefax
    >> > tone interrupts. Unplug the DSL line and everything works just fine.
    >>

    >> > Anybody have any ideas about what is going on?
    >>
    >> Are you sure its aFAX?
    >> Do you have a modem in your PC and is it connected to the phone line?
    >> Do you have a broadband router that has dial up if the DSL is down?
    >>
    >> When you say the DSL line is plugged in.. what are you plugging in?
    >>
    >> As a first guess I would say you have a modem in the computer and you are
    >> plugging it into the phone line even though you are on DSL and don't need
    >> to.
    >
    > You make a good point about FAX or modem ... it is a fax / modem like
    > tone. I went into the control panel and checked to see what was there
    > for modem and there is not anything listed (I thought I did this
    > before, but wanted to make sure given your suggestion). I also looked
    > through all of the components listed under Device Manager and again,
    > no modem (or fax).
    >
    > As far as the configuration goes, it is:
    > DSL to microfilter which has 2 export connections: (1) for computer
    > and (2) for phone -- I am connecting into the computer for the
    > computer and phone for the phone. On the computer side, the line goes
    > into a DSL modem which then is connected to a Linksys router which is
    > then connected into the ethernet connection on the computer. I do not
    > have anything plugged into my modem on the computer. I have looked
    > through DSL modem (which is a SpeedStream) and wireless router
    > documentation and I do not find any information about a fax or dial up
    > for a modem ... but I will look again, never know, I may have missed
    > it.
    >
    > I do have a NVIDIA network controller but I have not been able to find
    > out much about it ... did not think it could be doing it but I am
    > starting to suspect everything!
    If you are only connected to the router using a network connection it can't
    be the computer causing the noise so I think you can forget about looking
    there for now.

    Can you list the model numbers for the router and modem and who you
    broadband supplier is and someone may well have a similar setup.
    (I doubt if I have as I am in the UK.)

    >
    > There is only one line coming out of the wall and it is configured as
    > described above ... so, I do not think that is the issue unless I am
    > missing something.
    >
    > Thank you very much for the response.
    >

      My System SpecsSystem Spec

  8. #8


    justlookin Guest

    Re: fax tone on phone

    On Sep 7, 4:25 am, "dennis@xxxxxx" <den...@xxxxxx-ass.net>
    wrote:

    > "justlookin" <RickMorn...@xxxxxx> wrote in message
    >
    > news:1189121434.753116.145390@xxxxxx
    >
    >
    >

    > > On Sep 6, 6:27 am, "dennis@xxxxxx" <den...@xxxxxx-ass.net>
    > > wrote:

    > >> "justlookin" <RickMorn...@xxxxxx> wrote in message
    >

    > >>news:1189033491.124022.274720@xxxxxx
    >

    > >> > This is strange and I can not find an answer anywhere. I am running
    > >> >VistaHome Premium. I do not have afaxon my system but I do have a
    > >> > Cannon MP460 that has scan / copy. I can not find anyfaxrelated
    > >> > software running.
    >

    > >> > I have a DSL line, going into a SpeedStream modeum and a Linksys
    > >> > wireless router.
    >

    > >> > Whenever the DSL line is plugged in and the phone rings afaxanswers
    > >> > it! And, if we make an outgoing call, after about 30 seconds thefax
    > >> > tone interrupts. Unplug the DSL line and everything works just fine.
    >

    > >> > Anybody have any ideas about what is going on?
    >

    > >> Are you sure its aFAX?
    > >> Do you have a modem in your PC and is it connected to the phone line?
    > >> Do you have a broadband router that has dial up if the DSL is down?
    >

    > >> When you say the DSL line is plugged in.. what are you plugging in?
    >

    > >> As a first guess I would say you have a modem in the computer and you are
    > >> plugging it into the phone line even though you are on DSL and don't need
    > >> to.
    >

    > > You make a good point about FAX or modem ... it is a fax / modem like
    > > tone. I went into the control panel and checked to see what was there
    > > for modem and there is not anything listed (I thought I did this
    > > before, but wanted to make sure given your suggestion). I also looked
    > > through all of the components listed under Device Manager and again,
    > > no modem (or fax).
    >

    > > As far as the configuration goes, it is:
    > > DSL to microfilter which has 2 export connections: (1) for computer
    > > and (2) for phone -- I am connecting into the computer for the
    > > computer and phone for the phone. On the computer side, the line goes
    > > into a DSL modem which then is connected to a Linksys router which is
    > > then connected into the ethernet connection on the computer. I do not
    > > have anything plugged into my modem on the computer. I have looked
    > > through DSL modem (which is a SpeedStream) and wireless router
    > > documentation and I do not find any information about a fax or dial up
    > > for a modem ... but I will look again, never know, I may have missed
    > > it.
    >

    > > I do have a NVIDIA network controller but I have not been able to find
    > > out much about it ... did not think it could be doing it but I am
    > > starting to suspect everything!
    >
    > If you are only connected to the router using a network connection it can't
    > be the computer causing the noise so I think you can forget about looking
    > there for now.
    >
    > Can you list the model numbers for the router and modem and who you
    > broadband supplier is and someone may well have a similar setup.
    > (I doubt if I have as I am in the UK.)
    >
    >
    >

    > > There is only one line coming out of the wall and it is configured as
    > > described above ... so, I do not think that is the issue unless I am
    > > missing something.
    >

    > > Thank you very much for the response.
    I am responding to the last post, but I wanted to thank everyone for
    your response. Seems like it can not be the computer, right? Must be
    a fax or modem someplace else! But, I know I don't have a fax and I
    am equally sure that I don't have a modem hooked up. Wait ... uh, my
    alarm system does call out and it must use a modem. So, I do a little
    experiment and disconnect the wires and ... no more problem. And,
    while I am disconnecting the wires in the alarm system I can hear it
    "clicking" trying to connect the phone system.

    Turns out we never added a filter to the phone line for the alarm and
    the alarm system hears all the noise without the filter and decides it
    needs to grab the telephone system because someone is messing with it!

    Now, why disconnecting the DSL line to the computer stopped the
    problem is still a mystery but at least we can solve the problem and
    get back the phone line.

    Thank you all, very much, for your assistance. I feel foolish at this
    point but the logic everyone has shown has help me walk through all of
    the connections and remember the connection hidden in the closet
    behind all the clothes. Thanks.


      My System SpecsSystem Spec

fax tone on phone problems?

Similar Threads
Thread Thread Starter Forum Replies Last Post
Vista Phone Dialer can't dial phone rules correct Danz26 Vista General 9 01 Dec 2009
Vista Phone Dialer can't dial phone rules correct jstephens2000 Vista General 0 27 May 2009
Vtech 7100 cordless phone/usb voip phone tweedy48 Drivers 0 07 Jan 2009
caps tone mellybelly Vista General 3 19 Oct 2008
Tone Mixer Ross M. Greenberg Vista General 0 06 Jul 2007