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Vista - Vistra randomly crashing and restarting with Blue Screen Error

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Old 09-12-2007   #1 (permalink)
Megan


 
 

Vistra randomly crashing and restarting with Blue Screen Error

My computer has been crashing just about every day for a month with a blue
screen. Now the blue screen has no words on it. Just a blank blue screen
and then it restarts itself. This is the problem signature code I got the
last time it did it:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 7a
BCP1: C0412B08
BCP2: C0000185
BCP3: 2C7A0860
BCP4: 82561EAF
OS Version: 6_0_6000
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\Mini082907-01.dmp
C:\Users\Megan\AppData\Local\Temp\WER-316728-0.sysdata.xml
C:\Users\Megan\AppData\Local\Temp\WERF2C6.tmp.version.txt

now i did dump my temo folders but it continued to do it. here are my
computer specs.

AMD Athlon(tm) 64 FX-62 Dual Core Processor (2CPUs), ~2.8GHz
2046MB RAM
ATIFireGL V3100

it was a straight clean install of vista. I am sorry fot the long post, but
I figured the more information I gave you the better someone could help me.

Thanks


My System SpecsSystem Spec
Old 09-12-2007   #2 (permalink)
Mr. Arnold


 
 

Re: Vistra randomly crashing and restarting with Blue Screen Error


"Megan" <Megan@xxxxxx> wrote in message
news:0E84D585-90EA-488A-86B7-7AB538167095@xxxxxx
Quote:

> My computer has been crashing just about every day for a month with a blue
> screen. Now the blue screen has no words on it. Just a blank blue screen
> and then it restarts itself. This is the problem signature code I got the
> last time it did it:
>
Maybe, you have some kind of malware that has installed itself on the
machine that's not Vista compatible that's causing the crash. Have you
checked that possibility? Have you installed any software on the machine
that could have lead to the O/S crashing? Have you checked that possibility?
Can you do a restore back to a day before the crashing started happening, as
a possible correction?



My System SpecsSystem Spec
Old 09-12-2007   #3 (permalink)
Malke


 
 

Re: Vistra randomly crashing and restarting with Blue Screen Error

Megan wrote:
Quote:

> My computer has been crashing just about every day for a month with a blue
> screen. Now the blue screen has no words on it. Just a blank blue screen
> and then it restarts itself. This is the problem signature code I got the
> last time it did it:
>
> Problem signature:
> Problem Event Name: BlueScreen
> OS Version: 6.0.6000.2.0.0.768.3
> Locale ID: 1033
>
> Additional information about the problem:
> BCCode: 7a
> BCP1: C0412B08
> BCP2: C0000185
> BCP3: 2C7A0860
> BCP4: 82561EAF
> OS Version: 6_0_6000
> Service Pack: 0_0
> Product: 768_1
>
> Files that help describe the problem:
> C:\Windows\Minidump\Mini082907-01.dmp
> C:\Users\Megan\AppData\Local\Temp\WER-316728-0.sysdata.xml
> C:\Users\Megan\AppData\Local\Temp\WERF2C6.tmp.version.txt
>
> now i did dump my temo folders but it continued to do it. here are my
> computer specs.
>
> AMD Athlon(tm) 64 FX-62 Dual Core Processor (2CPUs), ~2.8GHz
> 2046MB RAM
> ATIFireGL V3100
>
> it was a straight clean install of vista. I am sorry fot the long post, but
> I figured the more information I gave you the better someone could help me.
>
> Thanks
>
Random problems such as you describe are usually caused by hardware. Of
course, bad drivers could do it too, but we'd need to know the answer to
The First Question Of Troubleshooting: what changed between the time
things worked and the time they didn't?

In the meantime, I would test the memory. I prefer Memtest86+ from
www.memtest.org.

http://www.elephantboycomputers.com/...ardware_Tshoot


Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User
My System SpecsSystem Spec
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