Windows Vista Forums

Windows Explorer Has Stopped working

  1. #1


    Jim Guest

    Windows Explorer Has Stopped working

    When I right click my desktop or a file I in Windows explorer I get a window
    that pops up telling me that Windows explorer has stoped workin it needs to
    close then it restarts. it is very annoying that I can not use the right
    click. Is there a solution. I have run spybot and have a virus program
    installed.

      My System SpecsSystem Spec

  2. #2


    dean-dean Guest

    Re: Windows Explorer Has Stopped working

    Have you installed any program recently that may have added a shell
    extension to Windows Explorer? For example, a program that added an item to
    the right-click context menu list when you right-click on a file or folder?

    "Jim" <Jim@xxxxxx> wrote in message
    newsCE7C6A6-44EE-489F-87AD-514EC1B6DBD4@xxxxxx

    > When I right click my desktop or a file I in Windows explorer I get a
    > window
    > that pops up telling me that Windows explorer has stoped workin it needs
    > to
    > close then it restarts. it is very annoying that I can not use the right
    > click. Is there a solution. I have run spybot and have a virus program
    > installed.

      My System SpecsSystem Spec

  3. #3


    Jim Guest

    Re: Windows Explorer Has Stopped working

    no I have not

    "dean-dean" wrote:

    > Have you installed any program recently that may have added a shell
    > extension to Windows Explorer? For example, a program that added an item to
    > the right-click context menu list when you right-click on a file or folder?
    >
    > "Jim" <Jim@xxxxxx> wrote in message
    > newsCE7C6A6-44EE-489F-87AD-514EC1B6DBD4@xxxxxx

    > > When I right click my desktop or a file I in Windows explorer I get a
    > > window
    > > that pops up telling me that Windows explorer has stoped workin it needs
    > > to
    > > close then it restarts. it is very annoying that I can not use the right
    > > click. Is there a solution. I have run spybot and have a virus program
    > > installed.
    >

      My System SpecsSystem Spec

  4. #4


    StevenW Guest

    RE: Windows Explorer Has Stopped working

    I've had the same problem for the past 2 days. Someone's reply mentioned
    looking at the System Events viewer for details of system errors that have
    occurred. When I did this, I found that a program that I installed (2 days
    ago) was mentioned frequently in the error messages. The program is IE7Pro;
    it's an IE7 add-in that provides crash recovery, much like Firefox (i.e.,
    restoring previous sessions), and a host of other functions, including a neat
    little add-in that provided a link on YouTube to download videos.
    In any case, I uninstalled this program and the problem was instantly
    corrected. Windows Explorer does not crash when I close it. I'll live
    withouth the IE add-in.
    If you have not installed IE7Pro, then do as the other person suggested and
    look in the System Events viewer for other critical errors that have
    coincided with the Explorer problem.
    Hope this helped someone.

    "Jim" wrote:

    > When I right click my desktop or a file I in Windows explorer I get a window
    > that pops up telling me that Windows explorer has stoped workin it needs to
    > close then it restarts. it is very annoying that I can not use the right
    > click. Is there a solution. I have run spybot and have a virus program
    > installed.

      My System SpecsSystem Spec

  5. #5


    Ramesh, MS-MVP Guest

    Re: Windows Explorer Has Stopped working

    Hi Jim,

    This is a shell extensions problem. Follow the steps under "Method 2" in this article.

    Right-click is slow or weird behavior caused by context menu handlers:
    http://windowsxp.mvps.org/slowrightclick.htm

    --
    Regards,

    Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
    Windows® Troubleshooting http://www.winhelponline.com


    "Jim" <Jim@xxxxxx> wrote in message newsCE7C6A6-44EE-489F-87AD-514EC1B6DBD4@xxxxxx
    When I right click my desktop or a file I in Windows explorer I get a window
    that pops up telling me that Windows explorer has stoped workin it needs to
    close then it restarts. it is very annoying that I can not use the right
    click. Is there a solution. I have run spybot and have a virus program
    installed.

      My System SpecsSystem Spec

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