Windows Vista Forums

side by side error

  1. #1


    Nora Guest

    side by side error

    I am recieving the same error when I try to open both Windows Media Player
    and Windows Photo Gallery. This error has only occured in the past month when
    I first started using Vista both programs worked great now I get the
    following error :
    The application has failed to start because its side-by-side configuration
    is incorrect. Please see the application event log for more detail.
    In the event log there is nothing any help on how to fix this problem would
    be greatly appreciated.

      My System SpecsSystem Spec

  2. #2


    Ronnie Vernon MVP Guest

    Re: side by side error

    Nora

    The "side-by-side" component is associated with the Vista Windows Resource
    Protection (WRP). You may have a corrupted file in the SxS folder.

    To resolve this issue, use the System File Checker tool (SFC.exe) to repair
    these files.
    To do this, follow these steps:

    1. Open an elevated command prompt. To do this, click Start, click All
    Programs, click Accessories, right-click Command Prompt, and then click Run
    as administrator. If you are prompted for an administrator password or for a
    confirmation, type the password, or click Allow/Continue.

    2. Type the following command, and then press ENTER:
    sfc /scannow
    (The sfc /scannow command scans all protected system files and replaces
    incorrect versions with correct Microsoft versions.)

    This may take some time to run, so be patient.

    Let us know the results.


    --

    Ronnie Vernon
    Microsoft MVP
    Windows Shell/User


    "Nora" <Nora@xxxxxx> wrote in message
    news:CACA5F62-722D-49E0-9AB4-1957922D71C6@xxxxxx

    >I am recieving the same error when I try to open both Windows Media Player
    > and Windows Photo Gallery. This error has only occured in the past month
    > when
    > I first started using Vista both programs worked great now I get the
    > following error :
    > The application has failed to start because its side-by-side configuration
    > is incorrect. Please see the application event log for more detail.
    > In the event log there is nothing any help on how to fix this problem
    > would
    > be greatly appreciated.

      My System SpecsSystem Spec

  3. #3


    Nora Guest

    Re: side by side error

    Okay I tried to do the sfc scan it began the verification phase got to 43%
    then it says windows resource protection could not perform the requested
    operation. I tried it a couple more times just to see if it would work and it
    still comes up with that it can't perform the requested operation. Any
    suggestions on how to fix that or any other suggestions on how to fix the
    problem would be greatly appreciated.


    "Ronnie Vernon MVP" wrote:

    > Nora
    >
    > The "side-by-side" component is associated with the Vista Windows Resource
    > Protection (WRP). You may have a corrupted file in the SxS folder.
    >
    > To resolve this issue, use the System File Checker tool (SFC.exe) to repair
    > these files.
    > To do this, follow these steps:
    >
    > 1. Open an elevated command prompt. To do this, click Start, click All
    > Programs, click Accessories, right-click Command Prompt, and then click Run
    > as administrator. If you are prompted for an administrator password or for a
    > confirmation, type the password, or click Allow/Continue.
    >
    > 2. Type the following command, and then press ENTER:
    > sfc /scannow
    > (The sfc /scannow command scans all protected system files and replaces
    > incorrect versions with correct Microsoft versions.)
    >
    > This may take some time to run, so be patient.
    >
    > Let us know the results.
    >
    >
    > --
    >
    > Ronnie Vernon
    > Microsoft MVP
    > Windows Shell/User
    >
    >
    > "Nora" <Nora@xxxxxx> wrote in message
    > news:CACA5F62-722D-49E0-9AB4-1957922D71C6@xxxxxx

    > >I am recieving the same error when I try to open both Windows Media Player
    > > and Windows Photo Gallery. This error has only occured in the past month
    > > when
    > > I first started using Vista both programs worked great now I get the
    > > following error :
    > > The application has failed to start because its side-by-side configuration
    > > is incorrect. Please see the application event log for more detail.
    > > In the event log there is nothing any help on how to fix this problem
    > > would
    > > be greatly appreciated.
    >

      My System SpecsSystem Spec

  4. #4
    Brink's Avatar

    Join Date : Apr 2007
    Texas, USA
    Posts : 31,610
    64-bit Windows 10 build 10166
    Local Time: 09:11
    usa us oklahoma

     

    Re: side by side error

    Quote Originally Posted by Nora View Post
    Okay I tried to do the sfc scan it began the verification phase got to 43%
    then it says windows resource protection could not perform the requested
    operation. I tried it a couple more times just to see if it would work and it
    still comes up with that it can't perform the requested operation. Any
    suggestions on how to fix that or any other suggestions on how to fix the
    problem would be greatly appreciated.


    "Ronnie Vernon MVP" wrote:
    Hi Nora,

    You may need to run CHKDSK (Check Disk) first, then run the SFC /SCANNOW command. This tutorial will show you how to run the CHKDSK.

    http://www.vistax64.com/tutorials/67612-checkdisk.html

    Shawn

      My System SpecsSystem Spec

  5. #5


    Ronnie Vernon MVP Guest

    Re: side by side error

    Nora

    Try running sfc /scannow in Safe Mode.

    Reboot the computer and start tapping the F8 Key as soon as the computer
    starts to boot. Keep tapping the key until you see a black screen with a
    menu.

    Use the Arrow Keys to select Safe Mode. It will take a few minutes to boot
    to safe mode. Once there, follow the same steps to run the system file
    checker.

    --

    Ronnie Vernon
    Microsoft MVP
    Windows Shell/User


    "Nora" <Nora@xxxxxx> wrote in message
    news:EFED0F25-35C9-4B89-BF76-4A7FDFC3A4E3@xxxxxx

    > Okay I tried to do the sfc scan it began the verification phase got to 43%
    > then it says windows resource protection could not perform the requested
    > operation. I tried it a couple more times just to see if it would work and
    > it
    > still comes up with that it can't perform the requested operation. Any
    > suggestions on how to fix that or any other suggestions on how to fix the
    > problem would be greatly appreciated.
    >
    >
    > "Ronnie Vernon MVP" wrote:
    >

    >> Nora
    >>
    >> The "side-by-side" component is associated with the Vista Windows
    >> Resource
    >> Protection (WRP). You may have a corrupted file in the SxS folder.
    >>
    >> To resolve this issue, use the System File Checker tool (SFC.exe) to
    >> repair
    >> these files.
    >> To do this, follow these steps:
    >>
    >> 1. Open an elevated command prompt. To do this, click Start, click All
    >> Programs, click Accessories, right-click Command Prompt, and then click
    >> Run
    >> as administrator. If you are prompted for an administrator password or
    >> for a
    >> confirmation, type the password, or click Allow/Continue.
    >>
    >> 2. Type the following command, and then press ENTER:
    >> sfc /scannow
    >> (The sfc /scannow command scans all protected system files and replaces
    >> incorrect versions with correct Microsoft versions.)
    >>
    >> This may take some time to run, so be patient.
    >>
    >> Let us know the results.
    >>
    >>
    >> --
    >>
    >> Ronnie Vernon
    >> Microsoft MVP
    >> Windows Shell/User
    >>
    >>
    >> "Nora" <Nora@xxxxxx> wrote in message
    >> news:CACA5F62-722D-49E0-9AB4-1957922D71C6@xxxxxx

    >> >I am recieving the same error when I try to open both Windows Media
    >> >Player
    >> > and Windows Photo Gallery. This error has only occured in the past
    >> > month
    >> > when
    >> > I first started using Vista both programs worked great now I get the
    >> > following error :
    >> > The application has failed to start because its side-by-side
    >> > configuration
    >> > is incorrect. Please see the application event log for more detail.
    >> > In the event log there is nothing any help on how to fix this problem
    >> > would
    >> > be greatly appreciated.
    >>

      My System SpecsSystem Spec

  6. #6


    Nora Guest

    Re: side by side error

    Okay also tried in safe mode and got the same message windows resource
    protection could not perform the requested operation and it comes up right
    after it gets to 43% in the verification process. Any other suggestions on
    how to fix this or the original problem would be greatly appreciated

    "Ronnie Vernon MVP" wrote:

    > Nora
    >
    > Try running sfc /scannow in Safe Mode.
    >
    > Reboot the computer and start tapping the F8 Key as soon as the computer
    > starts to boot. Keep tapping the key until you see a black screen with a
    > menu.
    >
    > Use the Arrow Keys to select Safe Mode. It will take a few minutes to boot
    > to safe mode. Once there, follow the same steps to run the system file
    > checker.
    >
    > --
    >
    > Ronnie Vernon
    > Microsoft MVP
    > Windows Shell/User
    >
    >
    > "Nora" <Nora@xxxxxx> wrote in message
    > news:EFED0F25-35C9-4B89-BF76-4A7FDFC3A4E3@xxxxxx

    > > Okay I tried to do the sfc scan it began the verification phase got to 43%
    > > then it says windows resource protection could not perform the requested
    > > operation. I tried it a couple more times just to see if it would work and
    > > it
    > > still comes up with that it can't perform the requested operation. Any
    > > suggestions on how to fix that or any other suggestions on how to fix the
    > > problem would be greatly appreciated.
    > >
    > >
    > > "Ronnie Vernon MVP" wrote:
    > >

    > >> Nora
    > >>
    > >> The "side-by-side" component is associated with the Vista Windows
    > >> Resource
    > >> Protection (WRP). You may have a corrupted file in the SxS folder.
    > >>
    > >> To resolve this issue, use the System File Checker tool (SFC.exe) to
    > >> repair
    > >> these files.
    > >> To do this, follow these steps:
    > >>
    > >> 1. Open an elevated command prompt. To do this, click Start, click All
    > >> Programs, click Accessories, right-click Command Prompt, and then click
    > >> Run
    > >> as administrator. If you are prompted for an administrator password or
    > >> for a
    > >> confirmation, type the password, or click Allow/Continue.
    > >>
    > >> 2. Type the following command, and then press ENTER:
    > >> sfc /scannow
    > >> (The sfc /scannow command scans all protected system files and replaces
    > >> incorrect versions with correct Microsoft versions.)
    > >>
    > >> This may take some time to run, so be patient.
    > >>
    > >> Let us know the results.
    > >>
    > >>
    > >> --
    > >>
    > >> Ronnie Vernon
    > >> Microsoft MVP
    > >> Windows Shell/User
    > >>
    > >>
    > >> "Nora" <Nora@xxxxxx> wrote in message
    > >> news:CACA5F62-722D-49E0-9AB4-1957922D71C6@xxxxxx
    > >> >I am recieving the same error when I try to open both Windows Media
    > >> >Player
    > >> > and Windows Photo Gallery. This error has only occured in the past
    > >> > month
    > >> > when
    > >> > I first started using Vista both programs worked great now I get the
    > >> > following error :
    > >> > The application has failed to start because its side-by-side
    > >> > configuration
    > >> > is incorrect. Please see the application event log for more detail.
    > >> > In the event log there is nothing any help on how to fix this problem
    > >> > would
    > >> > be greatly appreciated.
    > >>
    >
    >

      My System SpecsSystem Spec

  7. #7


    Steven Wabik Guest

    Re: side by side error

    well, what are some of the details that it gives you in the event log?
    knowing those may help. and what version of vista do you have?
    "Nora" <Nora@xxxxxx> wrote in message
    news:3190002B-7503-4FC6-A40A-5B9321DF3FE0@xxxxxx

    > Okay also tried in safe mode and got the same message windows resource
    > protection could not perform the requested operation and it comes up right
    > after it gets to 43% in the verification process. Any other suggestions on
    > how to fix this or the original problem would be greatly appreciated
    >
    > "Ronnie Vernon MVP" wrote:
    >

    >> Nora
    >>
    >> Try running sfc /scannow in Safe Mode.
    >>
    >> Reboot the computer and start tapping the F8 Key as soon as the computer
    >> starts to boot. Keep tapping the key until you see a black screen with a
    >> menu.
    >>
    >> Use the Arrow Keys to select Safe Mode. It will take a few minutes to
    >> boot
    >> to safe mode. Once there, follow the same steps to run the system file
    >> checker.
    >>
    >> --
    >>
    >> Ronnie Vernon
    >> Microsoft MVP
    >> Windows Shell/User
    >>
    >>
    >> "Nora" <Nora@xxxxxx> wrote in message
    >> news:EFED0F25-35C9-4B89-BF76-4A7FDFC3A4E3@xxxxxx

    >> > Okay I tried to do the sfc scan it began the verification phase got to
    >> > 43%
    >> > then it says windows resource protection could not perform the
    >> > requested
    >> > operation. I tried it a couple more times just to see if it would work
    >> > and
    >> > it
    >> > still comes up with that it can't perform the requested operation. Any
    >> > suggestions on how to fix that or any other suggestions on how to fix
    >> > the
    >> > problem would be greatly appreciated.
    >> >
    >> >
    >> > "Ronnie Vernon MVP" wrote:
    >> >
    >> >> Nora
    >> >>
    >> >> The "side-by-side" component is associated with the Vista Windows
    >> >> Resource
    >> >> Protection (WRP). You may have a corrupted file in the SxS folder.
    >> >>
    >> >> To resolve this issue, use the System File Checker tool (SFC.exe) to
    >> >> repair
    >> >> these files.
    >> >> To do this, follow these steps:
    >> >>
    >> >> 1. Open an elevated command prompt. To do this, click Start, click All
    >> >> Programs, click Accessories, right-click Command Prompt, and then
    >> >> click
    >> >> Run
    >> >> as administrator. If you are prompted for an administrator password or
    >> >> for a
    >> >> confirmation, type the password, or click Allow/Continue.
    >> >>
    >> >> 2. Type the following command, and then press ENTER:
    >> >> sfc /scannow
    >> >> (The sfc /scannow command scans all protected system files and
    >> >> replaces
    >> >> incorrect versions with correct Microsoft versions.)
    >> >>
    >> >> This may take some time to run, so be patient.
    >> >>
    >> >> Let us know the results.
    >> >>
    >> >>
    >> >> --
    >> >>
    >> >> Ronnie Vernon
    >> >> Microsoft MVP
    >> >> Windows Shell/User
    >> >>
    >> >>
    >> >> "Nora" <Nora@xxxxxx> wrote in message
    >> >> news:CACA5F62-722D-49E0-9AB4-1957922D71C6@xxxxxx
    >> >> >I am recieving the same error when I try to open both Windows Media
    >> >> >Player
    >> >> > and Windows Photo Gallery. This error has only occured in the past
    >> >> > month
    >> >> > when
    >> >> > I first started using Vista both programs worked great now I get the
    >> >> > following error :
    >> >> > The application has failed to start because its side-by-side
    >> >> > configuration
    >> >> > is incorrect. Please see the application event log for more detail.
    >> >> > In the event log there is nothing any help on how to fix this
    >> >> > problem
    >> >> > would
    >> >> > be greatly appreciated.
    >> >>
    >>
    >>


      My System SpecsSystem Spec

  8. #8


    Nora Guest

    Re: side by side error

    Thats the problem there is nothing in the event log about the side by side
    error which is one of the reason i have no idea how to fix it. Also I'm using
    Windows Vista 32-bit Home Premium edition.

    "Steven Wabik" wrote:

    > well, what are some of the details that it gives you in the event log?
    > knowing those may help. and what version of vista do you have?
    > "Nora" <Nora@xxxxxx> wrote in message
    > news:3190002B-7503-4FC6-A40A-5B9321DF3FE0@xxxxxx

    > > Okay also tried in safe mode and got the same message windows resource
    > > protection could not perform the requested operation and it comes up right
    > > after it gets to 43% in the verification process. Any other suggestions on
    > > how to fix this or the original problem would be greatly appreciated
    > >
    > > "Ronnie Vernon MVP" wrote:
    > >

    > >> Nora
    > >>
    > >> Try running sfc /scannow in Safe Mode.
    > >>
    > >> Reboot the computer and start tapping the F8 Key as soon as the computer
    > >> starts to boot. Keep tapping the key until you see a black screen with a
    > >> menu.
    > >>
    > >> Use the Arrow Keys to select Safe Mode. It will take a few minutes to
    > >> boot
    > >> to safe mode. Once there, follow the same steps to run the system file
    > >> checker.
    > >>
    > >> --
    > >>
    > >> Ronnie Vernon
    > >> Microsoft MVP
    > >> Windows Shell/User
    > >>
    > >>
    > >> "Nora" <Nora@xxxxxx> wrote in message
    > >> news:EFED0F25-35C9-4B89-BF76-4A7FDFC3A4E3@xxxxxx
    > >> > Okay I tried to do the sfc scan it began the verification phase got to
    > >> > 43%
    > >> > then it says windows resource protection could not perform the
    > >> > requested
    > >> > operation. I tried it a couple more times just to see if it would work
    > >> > and
    > >> > it
    > >> > still comes up with that it can't perform the requested operation. Any
    > >> > suggestions on how to fix that or any other suggestions on how to fix
    > >> > the
    > >> > problem would be greatly appreciated.
    > >> >
    > >> >
    > >> > "Ronnie Vernon MVP" wrote:
    > >> >
    > >> >> Nora
    > >> >>
    > >> >> The "side-by-side" component is associated with the Vista Windows
    > >> >> Resource
    > >> >> Protection (WRP). You may have a corrupted file in the SxS folder.
    > >> >>
    > >> >> To resolve this issue, use the System File Checker tool (SFC.exe) to
    > >> >> repair
    > >> >> these files.
    > >> >> To do this, follow these steps:
    > >> >>
    > >> >> 1. Open an elevated command prompt. To do this, click Start, click All
    > >> >> Programs, click Accessories, right-click Command Prompt, and then
    > >> >> click
    > >> >> Run
    > >> >> as administrator. If you are prompted for an administrator password or
    > >> >> for a
    > >> >> confirmation, type the password, or click Allow/Continue.
    > >> >>
    > >> >> 2. Type the following command, and then press ENTER:
    > >> >> sfc /scannow
    > >> >> (The sfc /scannow command scans all protected system files and
    > >> >> replaces
    > >> >> incorrect versions with correct Microsoft versions.)
    > >> >>
    > >> >> This may take some time to run, so be patient.
    > >> >>
    > >> >> Let us know the results.
    > >> >>
    > >> >>
    > >> >> --
    > >> >>
    > >> >> Ronnie Vernon
    > >> >> Microsoft MVP
    > >> >> Windows Shell/User
    > >> >>
    > >> >>
    > >> >> "Nora" <Nora@xxxxxx> wrote in message
    > >> >> news:CACA5F62-722D-49E0-9AB4-1957922D71C6@xxxxxx
    > >> >> >I am recieving the same error when I try to open both Windows Media
    > >> >> >Player
    > >> >> > and Windows Photo Gallery. This error has only occured in the past
    > >> >> > month
    > >> >> > when
    > >> >> > I first started using Vista both programs worked great now I get the
    > >> >> > following error :
    > >> >> > The application has failed to start because its side-by-side
    > >> >> > configuration
    > >> >> > is incorrect. Please see the application event log for more detail.
    > >> >> > In the event log there is nothing any help on how to fix this
    > >> >> > problem
    > >> >> > would
    > >> >> > be greatly appreciated.
    > >> >>
    > >>
    > >>
    >
    >
    >

      My System SpecsSystem Spec

  9. #9


    Steven Wabik Guest

    Re: side by side error

    do you have an OEM or retail edition of vista? if vista came preinstalled on
    your PC, try contcting the manufacturer of the PC for help. they might have
    a solution. or they may just tell you to reinstall the OS eventually...
    another idea is to update the OS with all the availible updates if you have
    not already done so. that always helps with something...
    "Nora" <Nora@xxxxxx> wrote in message
    news:3CD02856-C094-411D-AEC0-D3B6402068B7@xxxxxx

    > Thats the problem there is nothing in the event log about the side by side
    > error which is one of the reason i have no idea how to fix it. Also I'm
    > using
    > Windows Vista 32-bit Home Premium edition.
    >
    > "Steven Wabik" wrote:
    >

    >> well, what are some of the details that it gives you in the event log?
    >> knowing those may help. and what version of vista do you have?
    >> "Nora" <Nora@xxxxxx> wrote in message
    >> news:3190002B-7503-4FC6-A40A-5B9321DF3FE0@xxxxxx

    >> > Okay also tried in safe mode and got the same message windows resource
    >> > protection could not perform the requested operation and it comes up
    >> > right
    >> > after it gets to 43% in the verification process. Any other suggestions
    >> > on
    >> > how to fix this or the original problem would be greatly appreciated
    >> >
    >> > "Ronnie Vernon MVP" wrote:
    >> >
    >> >> Nora
    >> >>
    >> >> Try running sfc /scannow in Safe Mode.
    >> >>
    >> >> Reboot the computer and start tapping the F8 Key as soon as the
    >> >> computer
    >> >> starts to boot. Keep tapping the key until you see a black screen with
    >> >> a
    >> >> menu.
    >> >>
    >> >> Use the Arrow Keys to select Safe Mode. It will take a few minutes to
    >> >> boot
    >> >> to safe mode. Once there, follow the same steps to run the system file
    >> >> checker.
    >> >>
    >> >> --
    >> >>
    >> >> Ronnie Vernon
    >> >> Microsoft MVP
    >> >> Windows Shell/User
    >> >>
    >> >>
    >> >> "Nora" <Nora@xxxxxx> wrote in message
    >> >> news:EFED0F25-35C9-4B89-BF76-4A7FDFC3A4E3@xxxxxx
    >> >> > Okay I tried to do the sfc scan it began the verification phase got
    >> >> > to
    >> >> > 43%
    >> >> > then it says windows resource protection could not perform the
    >> >> > requested
    >> >> > operation. I tried it a couple more times just to see if it would
    >> >> > work
    >> >> > and
    >> >> > it
    >> >> > still comes up with that it can't perform the requested operation.
    >> >> > Any
    >> >> > suggestions on how to fix that or any other suggestions on how to
    >> >> > fix
    >> >> > the
    >> >> > problem would be greatly appreciated.
    >> >> >
    >> >> >
    >> >> > "Ronnie Vernon MVP" wrote:
    >> >> >
    >> >> >> Nora
    >> >> >>
    >> >> >> The "side-by-side" component is associated with the Vista Windows
    >> >> >> Resource
    >> >> >> Protection (WRP). You may have a corrupted file in the SxS folder.
    >> >> >>
    >> >> >> To resolve this issue, use the System File Checker tool (SFC.exe)
    >> >> >> to
    >> >> >> repair
    >> >> >> these files.
    >> >> >> To do this, follow these steps:
    >> >> >>
    >> >> >> 1. Open an elevated command prompt. To do this, click Start, click
    >> >> >> All
    >> >> >> Programs, click Accessories, right-click Command Prompt, and then
    >> >> >> click
    >> >> >> Run
    >> >> >> as administrator. If you are prompted for an administrator password
    >> >> >> or
    >> >> >> for a
    >> >> >> confirmation, type the password, or click Allow/Continue.
    >> >> >>
    >> >> >> 2. Type the following command, and then press ENTER:
    >> >> >> sfc /scannow
    >> >> >> (The sfc /scannow command scans all protected system files and
    >> >> >> replaces
    >> >> >> incorrect versions with correct Microsoft versions.)
    >> >> >>
    >> >> >> This may take some time to run, so be patient.
    >> >> >>
    >> >> >> Let us know the results.
    >> >> >>
    >> >> >>
    >> >> >> --
    >> >> >>
    >> >> >> Ronnie Vernon
    >> >> >> Microsoft MVP
    >> >> >> Windows Shell/User
    >> >> >>
    >> >> >>
    >> >> >> "Nora" <Nora@xxxxxx> wrote in message
    >> >> >> news:CACA5F62-722D-49E0-9AB4-1957922D71C6@xxxxxx
    >> >> >> >I am recieving the same error when I try to open both Windows
    >> >> >> >Media
    >> >> >> >Player
    >> >> >> > and Windows Photo Gallery. This error has only occured in the
    >> >> >> > past
    >> >> >> > month
    >> >> >> > when
    >> >> >> > I first started using Vista both programs worked great now I get
    >> >> >> > the
    >> >> >> > following error :
    >> >> >> > The application has failed to start because its side-by-side
    >> >> >> > configuration
    >> >> >> > is incorrect. Please see the application event log for more
    >> >> >> > detail.
    >> >> >> > In the event log there is nothing any help on how to fix this
    >> >> >> > problem
    >> >> >> > would
    >> >> >> > be greatly appreciated.
    >> >> >>
    >> >>
    >> >>
    >>
    >>
    >>


      My System SpecsSystem Spec

  10. #10


    Nora Guest

    Re: side by side error

    My vista came preinstalled on my Dell computer. I contacted dell tech support
    first they were of zero help they basically told me there was no fix and to
    restore my computer to a previous date. Also i have done all available
    updates. Thanks for the suggestions though. Have any more ideas how you think
    i can solve this would be greatly appreciated.

    "Steven Wabik" wrote:

    > do you have an OEM or retail edition of vista? if vista came preinstalled on
    > your PC, try contcting the manufacturer of the PC for help. they might have
    > a solution. or they may just tell you to reinstall the OS eventually...
    > another idea is to update the OS with all the availible updates if you have
    > not already done so. that always helps with something...
    > "Nora" <Nora@xxxxxx> wrote in message
    > news:3CD02856-C094-411D-AEC0-D3B6402068B7@xxxxxx

    > > Thats the problem there is nothing in the event log about the side by side
    > > error which is one of the reason i have no idea how to fix it. Also I'm
    > > using
    > > Windows Vista 32-bit Home Premium edition.
    > >
    > > "Steven Wabik" wrote:
    > >

    > >> well, what are some of the details that it gives you in the event log?
    > >> knowing those may help. and what version of vista do you have?
    > >> "Nora" <Nora@xxxxxx> wrote in message
    > >> news:3190002B-7503-4FC6-A40A-5B9321DF3FE0@xxxxxx
    > >> > Okay also tried in safe mode and got the same message windows resource
    > >> > protection could not perform the requested operation and it comes up
    > >> > right
    > >> > after it gets to 43% in the verification process. Any other suggestions
    > >> > on
    > >> > how to fix this or the original problem would be greatly appreciated
    > >> >
    > >> > "Ronnie Vernon MVP" wrote:
    > >> >
    > >> >> Nora
    > >> >>
    > >> >> Try running sfc /scannow in Safe Mode.
    > >> >>
    > >> >> Reboot the computer and start tapping the F8 Key as soon as the
    > >> >> computer
    > >> >> starts to boot. Keep tapping the key until you see a black screen with
    > >> >> a
    > >> >> menu.
    > >> >>
    > >> >> Use the Arrow Keys to select Safe Mode. It will take a few minutes to
    > >> >> boot
    > >> >> to safe mode. Once there, follow the same steps to run the system file
    > >> >> checker.
    > >> >>
    > >> >> --
    > >> >>
    > >> >> Ronnie Vernon
    > >> >> Microsoft MVP
    > >> >> Windows Shell/User
    > >> >>
    > >> >>
    > >> >> "Nora" <Nora@xxxxxx> wrote in message
    > >> >> news:EFED0F25-35C9-4B89-BF76-4A7FDFC3A4E3@xxxxxx
    > >> >> > Okay I tried to do the sfc scan it began the verification phase got
    > >> >> > to
    > >> >> > 43%
    > >> >> > then it says windows resource protection could not perform the
    > >> >> > requested
    > >> >> > operation. I tried it a couple more times just to see if it would
    > >> >> > work
    > >> >> > and
    > >> >> > it
    > >> >> > still comes up with that it can't perform the requested operation.
    > >> >> > Any
    > >> >> > suggestions on how to fix that or any other suggestions on how to
    > >> >> > fix
    > >> >> > the
    > >> >> > problem would be greatly appreciated.
    > >> >> >
    > >> >> >
    > >> >> > "Ronnie Vernon MVP" wrote:
    > >> >> >
    > >> >> >> Nora
    > >> >> >>
    > >> >> >> The "side-by-side" component is associated with the Vista Windows
    > >> >> >> Resource
    > >> >> >> Protection (WRP). You may have a corrupted file in the SxS folder.
    > >> >> >>
    > >> >> >> To resolve this issue, use the System File Checker tool (SFC.exe)
    > >> >> >> to
    > >> >> >> repair
    > >> >> >> these files.
    > >> >> >> To do this, follow these steps:
    > >> >> >>
    > >> >> >> 1. Open an elevated command prompt. To do this, click Start, click
    > >> >> >> All
    > >> >> >> Programs, click Accessories, right-click Command Prompt, and then
    > >> >> >> click
    > >> >> >> Run
    > >> >> >> as administrator. If you are prompted for an administrator password
    > >> >> >> or
    > >> >> >> for a
    > >> >> >> confirmation, type the password, or click Allow/Continue.
    > >> >> >>
    > >> >> >> 2. Type the following command, and then press ENTER:
    > >> >> >> sfc /scannow
    > >> >> >> (The sfc /scannow command scans all protected system files and
    > >> >> >> replaces
    > >> >> >> incorrect versions with correct Microsoft versions.)
    > >> >> >>
    > >> >> >> This may take some time to run, so be patient.
    > >> >> >>
    > >> >> >> Let us know the results.
    > >> >> >>
    > >> >> >>
    > >> >> >> --
    > >> >> >>
    > >> >> >> Ronnie Vernon
    > >> >> >> Microsoft MVP
    > >> >> >> Windows Shell/User
    > >> >> >>
    > >> >> >>
    > >> >> >> "Nora" <Nora@xxxxxx> wrote in message
    > >> >> >> news:CACA5F62-722D-49E0-9AB4-1957922D71C6@xxxxxx
    > >> >> >> >I am recieving the same error when I try to open both Windows
    > >> >> >> >Media
    > >> >> >> >Player
    > >> >> >> > and Windows Photo Gallery. This error has only occured in the
    > >> >> >> > past
    > >> >> >> > month
    > >> >> >> > when
    > >> >> >> > I first started using Vista both programs worked great now I get
    > >> >> >> > the
    > >> >> >> > following error :
    > >> >> >> > The application has failed to start because its side-by-side
    > >> >> >> > configuration
    > >> >> >> > is incorrect. Please see the application event log for more
    > >> >> >> > detail.
    > >> >> >> > In the event log there is nothing any help on how to fix this
    > >> >> >> > problem
    > >> >> >> > would
    > >> >> >> > be greatly appreciated.
    > >> >> >>
    > >> >>
    > >> >>
    > >>
    > >>
    > >>
    >
    >
    >

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