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Vista - Control Panel access

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Old 09-29-2007   #1 (permalink)
jamien59


 
 

Control Panel access

I just bought this computer with Widows Vista Premium preinstalled. I have
only had it a few days and now I cannot access Control Panel. A blank window
appears for a second or two and then it disappears. Any suggestions?

My System SpecsSystem Spec
Old 09-29-2007   #2 (permalink)
Synapse Syndrome


 
 

Re: Control Panel access

"jamien59" <jamien59@xxxxxx> wrote in message
news:F4674A6B-D10C-4C92-924A-F0F031D16DD9@xxxxxx
Quote:

>I just bought this computer with Widows Vista Premium preinstalled. I have
> only had it a few days and now I cannot access Control Panel. A blank
> window
> appears for a second or two and then it disappears. Any suggestions?

I've noticed a lot of people complaining about this over the last few weeks.
If nobody gives you an answer, try searching the group.

ss.


My System SpecsSystem Spec
Old 09-30-2007   #3 (permalink)
Mick Murphy


 
 

RE: Control Panel access

It is under warranty; take it back!

"jamien59" wrote:
Quote:

> I just bought this computer with Widows Vista Premium preinstalled. I have
> only had it a few days and now I cannot access Control Panel. A blank window
> appears for a second or two and then it disappears. Any suggestions?
My System SpecsSystem Spec
Old 09-30-2007   #4 (permalink)
Synapse Syndrome


 
 

Re: Control Panel access

"Mick Murphy" <MickMurphy@xxxxxx> wrote in message
news:3DDEBBF0-C705-4882-9B5A-195EF1EB54E1@xxxxxx
Quote:

> It is under warranty; take it back!
>
Time management isn't your greatest skill, is it?

ss.


My System SpecsSystem Spec
Old 09-30-2007   #5 (permalink)
MICHAEL


 
 

Re: Control Panel access

* jamien59:
Quote:

> I just bought this computer with Widows Vista Premium preinstalled. I have
> only had it a few days and now I cannot access Control Panel. A blank window
> appears for a second or two and then it disappears. Any suggestions?
I think there may be several reasons why this may happen-
when this happened to me it was because "Software Licensing"
(SLsvc.exe) wasn't running in Services. Be sure it's set on "Automatic".


-Michael

My System SpecsSystem Spec
Old 09-30-2007   #6 (permalink)
jamien59


 
 

Re: Control Panel access



"MICHAEL" wrote:
Quote:

> * jamien59:
Quote:

> > I just bought this computer with Widows Vista Premium preinstalled. I have
> > only had it a few days and now I cannot access Control Panel. A blank window
> > appears for a second or two and then it disappears. Any suggestions?
>
> I think there may be several reasons why this may happen-
> when this happened to me it was because "Software Licensing"
> (SLsvc.exe) wasn't running in Services. Be sure it's set on "Automatic".
>
>
> -Michael
>
> Thanks Michael and all who took the time to reply.
I ended up finding the answer to my problem on the Microsoft Knowledge Base.
Others have had the same problem and they already had a 'hotfix' constructed
to fix the problem. They sent me a link to the hotfix and a password via
email. It took about 30 seconds to download and another 30 seconds to
extract and install. The computer was restarted and all was well.
My System SpecsSystem Spec
Old 09-30-2007   #7 (permalink)
MICHAEL


 
 

Re: Control Panel access

* jamien59:
Quote:

>
> "MICHAEL" wrote:
>
Quote:

>> * jamien59:
Quote:

>>> I just bought this computer with Widows Vista Premium preinstalled. I have
>>> only had it a few days and now I cannot access Control Panel. A blank window
>>> appears for a second or two and then it disappears. Any suggestions?
>> I think there may be several reasons why this may happen-
>> when this happened to me it was because "Software Licensing"
>> (SLsvc.exe) wasn't running in Services. Be sure it's set on "Automatic".
>>
>>
>> -Michael
>>
>> Thanks Michael and all who took the time to reply.
> I ended up finding the answer to my problem on the Microsoft Knowledge Base.
> Others have had the same problem and they already had a 'hotfix' constructed
> to fix the problem. They sent me a link to the hotfix and a password via
> email. It took about 30 seconds to download and another 30 seconds to
> extract and install. The computer was restarted and all was well.
What was the KB article number or a link, please. This could help several
users who have asked about this.

Take care,

Michael
My System SpecsSystem Spec
Old 09-30-2007   #8 (permalink)
MICHAEL


 
 

Re: Control Panel access

* MICHAEL:
Quote:

> * jamien59:
Quote:

>> "MICHAEL" wrote:
>>
Quote:

>>> * jamien59:
>>>> I just bought this computer with Widows Vista Premium preinstalled. I have
>>>> only had it a few days and now I cannot access Control Panel. A blank window
>>>> appears for a second or two and then it disappears. Any suggestions?
>>> I think there may be several reasons why this may happen-
>>> when this happened to me it was because "Software Licensing"
>>> (SLsvc.exe) wasn't running in Services. Be sure it's set on "Automatic".
>>>
>>>
>>> -Michael
>>>
>>> Thanks Michael and all who took the time to reply.
>> I ended up finding the answer to my problem on the Microsoft Knowledge Base.
>> Others have had the same problem and they already had a 'hotfix' constructed
>> to fix the problem. They sent me a link to the hotfix and a password via
>> email. It took about 30 seconds to download and another 30 seconds to
>> extract and install. The computer was restarted and all was well.
>
> What was the KB article number or a link, please. This could help several
> users who have asked about this.
>
> Take care,
>
> Michael
Jamie emailed me back, the KB article number is 929637.
http://support.microsoft.com/kb/929637

Thank you, Jamie.

I remember this being a problem in the betas and early
after Vista was first released, but had totally forgotten about it.

Anyone else who think this hotfix may help them can go to the
link below and request it. They usually reply quickly, within a couple
of hours. Be sure to use KB article no. 929637 and a valid email address.
https://support.microsoft.com/contac...1410&WS=hotfix


-Michael
My System SpecsSystem Spec
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