Windows Vista Forums

Webpage not opening in IE7

  1. #1


    HanLee Guest

    Webpage not opening in IE7

    My Vista Home Premium desktop won't open one particular website (klm.com),
    whenever I try to open this site the little circle goes on circling in the
    tab and that's it. I have no difficulty to connect to this site in my, very
    old, XP laptop, which has IE7 as well. So I suppose the error lies in some
    erratic setting, as I'm not an expert but an ordinary PC-user I haven't a
    clue what to do to solve this thing.
    I do hope somebody out there can help me in this matter.
    Thanks in advance.
    HanLee




      My System SpecsSystem Spec

  2. #2


    Rick Rogers Guest

    Re: Webpage not opening in IE7

    Hi,

    Did it ever work on this system? If so, then it may simply be the resolver
    cache. Make sure any instances of IE7 are closed, not just minimized. Click
    start, type CMD and right click the entry in the start menu, select 'run as
    administrator'. Agree to the UAC prompt, then from the command line run
    "ipconfig /flushdns" (without the quotes). When complete, close the command
    prompt and reopen IE7 and attempt to connect to that site.

    --
    Best of Luck,

    Rick Rogers, aka "Nutcase" - Microsoft MVP
    http://mvp.support.microsoft.com/
    Windows help - www.rickrogers.org
    My thoughts http://rick-mvp.blogspot.com

    "HanLee" <user@xxxxxx> wrote in message
    news:BDF42AC5-FA24-4E1F-9C1D-AD54841A5B12@xxxxxx

    > My Vista Home Premium desktop won't open one particular website (klm.com),
    > whenever I try to open this site the little circle goes on circling in the
    > tab and that's it. I have no difficulty to connect to this site in my,
    > very old, XP laptop, which has IE7 as well. So I suppose the error lies in
    > some erratic setting, as I'm not an expert but an ordinary PC-user I
    > haven't a clue what to do to solve this thing.
    > I do hope somebody out there can help me in this matter.
    > Thanks in advance.
    > HanLee
    >

      My System SpecsSystem Spec

  3. #3


    John Barnes Guest

    Re: Webpage not opening in IE7

    Also check to see if you put in specific DNS settings in the one that works.
    Some ISP's specify the sites that should be entered and not use
    automatically detect settings


    "HanLee" <user@xxxxxx> wrote in message
    news:BDF42AC5-FA24-4E1F-9C1D-AD54841A5B12@xxxxxx

    > My Vista Home Premium desktop won't open one particular website (klm.com),
    > whenever I try to open this site the little circle goes on circling in the
    > tab and that's it. I have no difficulty to connect to this site in my,
    > very old, XP laptop, which has IE7 as well. So I suppose the error lies in
    > some erratic setting, as I'm not an expert but an ordinary PC-user I
    > haven't a clue what to do to solve this thing.
    > I do hope somebody out there can help me in this matter.
    > Thanks in advance.
    > HanLee
    >

      My System SpecsSystem Spec

  4. #4


    HanLee Guest

    Re: Webpage not opening in IE7


    I flushed the DNS cache, no positive result afterwards.
    On the TC/IP properties on my laptop (the one which connects to the page
    properly) no DNS setting are specified nor an ip address or subwaymask, the
    tab is totally empty. In my Vista PC the same tap shows "all the works", DNS
    numers, ip, subwaymask etc.
    It's only this single page (klm.com) which gives this problem.
    Regards, HanLee




    "John Barnes" <jbarnes@xxxxxx> schreef in bericht
    news:OXitw38AIHA.5980@xxxxxx

    > Also check to see if you put in specific DNS settings in the one that
    > works. Some ISP's specify the sites that should be entered and not use
    > automatically detect settings
    >
    >
    > "HanLee" <user@xxxxxx> wrote in message
    > news:BDF42AC5-FA24-4E1F-9C1D-AD54841A5B12@xxxxxx

    >> My Vista Home Premium desktop won't open one particular website
    >> (klm.com), whenever I try to open this site the little circle goes on
    >> circling in the tab and that's it. I have no difficulty to connect to
    >> this site in my, very old, XP laptop, which has IE7 as well. So I suppose
    >> the error lies in some erratic setting, as I'm not an expert but an
    >> ordinary PC-user I haven't a clue what to do to solve this thing.
    >> I do hope somebody out there can help me in this matter.
    >> Thanks in advance.
    >> HanLee
    >>
    >

      My System SpecsSystem Spec

  5. #5


    Rick Rogers Guest

    Re: Webpage not opening in IE7

    Hi,

    Click start, type notepad, then right click the entry in the start menu and
    choose 'run as administrator'. Click file/open, then set the file types in
    the resulting dialog to all files. Navigate to
    C:\Windows\System32\Drivers\Etc and select the hosts (no extension) file.
    See if there is a line in here that lists it. If so, delete that line, then
    close the file saving changes.

    --
    Best of Luck,

    Rick Rogers, aka "Nutcase" - Microsoft MVP
    http://mvp.support.microsoft.com/
    Windows help - www.rickrogers.org
    My thoughts http://rick-mvp.blogspot.com

    "HanLee" <user@xxxxxx> wrote in message
    news:OWT6ym$AIHA.3400@xxxxxx

    >
    > I flushed the DNS cache, no positive result afterwards.
    > On the TC/IP properties on my laptop (the one which connects to the page
    > properly) no DNS setting are specified nor an ip address or subwaymask,
    > the tab is totally empty. In my Vista PC the same tap shows "all the
    > works", DNS numers, ip, subwaymask etc.
    > It's only this single page (klm.com) which gives this problem.
    > Regards, HanLee
    >
    >
    >
    >
    > "John Barnes" <jbarnes@xxxxxx> schreef in bericht
    > news:OXitw38AIHA.5980@xxxxxx

    >> Also check to see if you put in specific DNS settings in the one that
    >> works. Some ISP's specify the sites that should be entered and not use
    >> automatically detect settings
    >>
    >>
    >> "HanLee" <user@xxxxxx> wrote in message
    >> news:BDF42AC5-FA24-4E1F-9C1D-AD54841A5B12@xxxxxx

    >>> My Vista Home Premium desktop won't open one particular website
    >>> (klm.com), whenever I try to open this site the little circle goes on
    >>> circling in the tab and that's it. I have no difficulty to connect to
    >>> this site in my, very old, XP laptop, which has IE7 as well. So I
    >>> suppose the error lies in some erratic setting, as I'm not an expert but
    >>> an ordinary PC-user I haven't a clue what to do to solve this thing.
    >>> I do hope somebody out there can help me in this matter.
    >>> Thanks in advance.
    >>> HanLee
    >>>
    >>
    >

      My System SpecsSystem Spec

  6. #6


    HanLee Guest

    Re: Webpage not opening in IE7

    Thank you so much for your quick answers!
    I followed your instructions, but there was no line in the host file that
    could be removed, everything was allright there.
    Finally the problem was solved when I configurated the installed virus
    program on my PC (without endangering the main security items!)
    And then, halleluja, the connection to the website was restored and still
    works as it should.
    Thanks for your support.
    Regards, HanLee

    "Rick Rogers" <rick@xxxxxx> schreef in bericht
    news:e2fqFCBBIHA.5196@xxxxxx

    > Hi,
    >
    > Click start, type notepad, then right click the entry in the start menu
    > and choose 'run as administrator'. Click file/open, then set the file
    > types in the resulting dialog to all files. Navigate to
    > C:\Windows\System32\Drivers\Etc and select the hosts (no extension) file.
    > See if there is a line in here that lists it. If so, delete that line,
    > then close the file saving changes.
    >
    > --
    > Best of Luck,
    >
    > Rick Rogers, aka "Nutcase" - Microsoft MVP
    > http://mvp.support.microsoft.com/
    > Windows help - www.rickrogers.org
    > My thoughts http://rick-mvp.blogspot.com
    >
    > "HanLee" <user@xxxxxx> wrote in message
    > news:OWT6ym$AIHA.3400@xxxxxx

    >>
    >> I flushed the DNS cache, no positive result afterwards.
    >> On the TC/IP properties on my laptop (the one which connects to the page
    >> properly) no DNS setting are specified nor an ip address or subwaymask,
    >> the tab is totally empty. In my Vista PC the same tap shows "all the
    >> works", DNS numers, ip, subwaymask etc.
    >> It's only this single page (klm.com) which gives this problem.
    >> Regards, HanLee
    >>
    >>
    >>
    >>
    >> "John Barnes" <jbarnes@xxxxxx> schreef in bericht
    >> news:OXitw38AIHA.5980@xxxxxx

    >>> Also check to see if you put in specific DNS settings in the one that
    >>> works. Some ISP's specify the sites that should be entered and not use
    >>> automatically detect settings
    >>>
    >>>
    >>> "HanLee" <user@xxxxxx> wrote in message
    >>> news:BDF42AC5-FA24-4E1F-9C1D-AD54841A5B12@xxxxxx
    >>>> My Vista Home Premium desktop won't open one particular website
    >>>> (klm.com), whenever I try to open this site the little circle goes on
    >>>> circling in the tab and that's it. I have no difficulty to connect to
    >>>> this site in my, very old, XP laptop, which has IE7 as well. So I
    >>>> suppose the error lies in some erratic setting, as I'm not an expert
    >>>> but an ordinary PC-user I haven't a clue what to do to solve this
    >>>> thing.
    >>>> I do hope somebody out there can help me in this matter.
    >>>> Thanks in advance.
    >>>> HanLee
    >>>>
    >>>
    >>
    >

      My System SpecsSystem Spec

  7. #7


    John Barnes Guest

    Re: Webpage not opening in IE7

    Glad you were able to solve your problem and thanks for posting the solution
    so others may benefit.

    "HanLee" <user@xxxxxx> wrote in message
    news:O3t31iBBIHA.4656@xxxxxx

    > Thank you so much for your quick answers!
    > I followed your instructions, but there was no line in the host file that
    > could be removed, everything was allright there.
    > Finally the problem was solved when I configurated the installed virus
    > program on my PC (without endangering the main security items!)
    > And then, halleluja, the connection to the website was restored and still
    > works as it should.
    > Thanks for your support.
    > Regards, HanLee
    >
    > "Rick Rogers" <rick@xxxxxx> schreef in bericht
    > news:e2fqFCBBIHA.5196@xxxxxx

    >> Hi,
    >>
    >> Click start, type notepad, then right click the entry in the start menu
    >> and choose 'run as administrator'. Click file/open, then set the file
    >> types in the resulting dialog to all files. Navigate to
    >> C:\Windows\System32\Drivers\Etc and select the hosts (no extension) file.
    >> See if there is a line in here that lists it. If so, delete that line,
    >> then close the file saving changes.
    >>
    >> --
    >> Best of Luck,
    >>
    >> Rick Rogers, aka "Nutcase" - Microsoft MVP
    >> http://mvp.support.microsoft.com/
    >> Windows help - www.rickrogers.org
    >> My thoughts http://rick-mvp.blogspot.com
    >>
    >> "HanLee" <user@xxxxxx> wrote in message
    >> news:OWT6ym$AIHA.3400@xxxxxx

    >>>
    >>> I flushed the DNS cache, no positive result afterwards.
    >>> On the TC/IP properties on my laptop (the one which connects to the page
    >>> properly) no DNS setting are specified nor an ip address or subwaymask,
    >>> the tab is totally empty. In my Vista PC the same tap shows "all the
    >>> works", DNS numers, ip, subwaymask etc.
    >>> It's only this single page (klm.com) which gives this problem.
    >>> Regards, HanLee
    >>>
    >>>
    >>>
    >>>
    >>> "John Barnes" <jbarnes@xxxxxx> schreef in bericht
    >>> news:OXitw38AIHA.5980@xxxxxx
    >>>> Also check to see if you put in specific DNS settings in the one that
    >>>> works. Some ISP's specify the sites that should be entered and not use
    >>>> automatically detect settings
    >>>>
    >>>>
    >>>> "HanLee" <user@xxxxxx> wrote in message
    >>>> news:BDF42AC5-FA24-4E1F-9C1D-AD54841A5B12@xxxxxx
    >>>>> My Vista Home Premium desktop won't open one particular website
    >>>>> (klm.com), whenever I try to open this site the little circle goes on
    >>>>> circling in the tab and that's it. I have no difficulty to connect to
    >>>>> this site in my, very old, XP laptop, which has IE7 as well. So I
    >>>>> suppose the error lies in some erratic setting, as I'm not an expert
    >>>>> but an ordinary PC-user I haven't a clue what to do to solve this
    >>>>> thing.
    >>>>> I do hope somebody out there can help me in this matter.
    >>>>> Thanks in advance.
    >>>>> HanLee
    >>>>>
    >>>>
    >>>
    >>
    >

      My System SpecsSystem Spec

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