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| | #1 (permalink) |
| | Memory Upgrade Hi, I recently added a 2 GB memory stick to my system to make a total of 4 GB. I installed as the motherboard manual instructed. The BIOS recognizes the new memory but Vista Ultimate (32-bit) only sees 3326 MB (3.4 GB). I checked Windows Update to see if there was an update to solve the problem. It tries to install KB929777 which continually fails with code 8000FFFF. Any suggestions? -- Bruce L. |
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| | #2 (permalink) |
| | Re: Memory Upgrade Bruce wrote: Quote: > Hi, > I recently added a 2 GB memory stick to my system to make a total of > 4 GB. I installed as the motherboard manual instructed. The BIOS > recognizes the new memory but Vista Ultimate (32-bit) only sees 3326 > MB (3.4 GB). I checked Windows Update to see if there was an update > to solve the problem. It tries to install KB929777 which continually > fails with code 8000FFFF. Any suggestions? That's expected...have a look at the following article: (929605) The system memory that is reported in the System Information dialog box in Windows Vista is less than you expect if 4 GB of RAM is installed http://support.microsoft.com/kb/929605/en-us Maybe this article will help with the error: (929777) Error message when you try to install Windows Vista on a computer that uses more than 3 GB of RAM: "STOP 0x0000000A" http://support.microsoft.com/kb/929777/en-us -- John Inzer MS Picture It! - Digital Image MVP Digital Image Highlights and FAQs http://tinyurl.com/aczzp Notice This is not tech support I am a volunteer Solutions that work for me may not work for you Proceed at your own risk |
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| | #3 (permalink) |
| | Re: Memory Upgrade The system memory that is reported in the System Information dialog box in Windows Vista is less than you expect if 4 GB of RAM is installed http://support.microsoft.com/kb/929605 -- Carey Frisch Microsoft MVP Windows Shell/User --------------------------------------------------------------- "Bruce" wrote: Hi, I recently added a 2 GB memory stick to my system to make a total of 4 GB. I installed as the motherboard manual instructed. The BIOS recognizes the new memory but Vista Ultimate (32-bit) only sees 3326 MB (3.4 GB). I checked Windows Update to see if there was an update to solve the problem. It tries to install KB929777 which continually fails with code 8000FFFF. Any suggestions? -- Bruce L. |
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| | #4 (permalink) |
| | Re: Memory Upgrade Please tell me if you solve the problem. Do you run Vista 32-bit? --Gudmund "Bruce" <Bruce@xxxxxx> skrev i meddelelsen news:A6B546C6-5303-4B4A-A6F5-2E310CC0A610@xxxxxx Quote: > Hi, > I recently added a 2 GB memory stick to my system to make a total of 4 GB. > I > installed as the motherboard manual instructed. The BIOS recognizes the > new > memory but Vista Ultimate (32-bit) only sees 3326 MB (3.4 GB). I checked > Windows Update to see if there was an update to solve the problem. It > tries > to install KB929777 which continually fails with code 8000FFFF. Any > suggestions? > -- > Bruce L. |
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| | #5 (permalink) |
| | Re: Memory Upgrade "Carey Frisch [MVP]" <cnfrisch@xxxxxx> wrote in news:84F32D62-81D8-4FFD-A555-C7E5BAB65681@xxxxxx: Quote: > The system memory that is reported in the System Information > dialog box in Windows Vista is less than you expect if 4 GB of RAM > is installed http://support.microsoft.com/kb/929605 Just read the article. I don't quite understand the explanation. It says the max 32 bit Vista can use is 3.12GB. Yey my system has 4G installed & Vista (32-bit) reports 3581MB. Any ideas why I seem to have a bit extra? Thanks Mick -------- Gigabyte GA-965P-DQ6 Q6600 @ 3GHZ (8x375) 4G Corsair PC6400 4-4-4-12 Leadtek Geforce 8800GTS (640MB) |
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| | #6 (permalink) |
| | Re: Memory Upgrade Hello Gudmund, Read the posts before, it is not a problem. 32bit versions can not handle more from the 4GB, it's by design. If you install the 64 bit version you see the full 4GB. Best regards Meinolf Weber Disclaimer: This posting is provided "AS IS" with no warranties, and confers no rights. Quote: > Please tell me if you solve the problem. Do you run Vista 32-bit? > > --Gudmund |
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| | #7 (permalink) |
| | Re: Memory Upgrade Hi, It's not a hard and fast number, note the articles states "typically 3.12 GB" - meaning this is a common figure. The actual amount seen depends on the hardware involved and the number of addresses required and can vary greatly. I've seen some systems with as little as 2.79GB remaining available. Yours is on the opposite end of the spectrum. -- Best of Luck, Rick Rogers, aka "Nutcase" - Microsoft MVP http://mvp.support.microsoft.com/ Windows help - www.rickrogers.org My thoughts http://rick-mvp.blogspot.com "Mick" <mikeyjames69@xxxxxx> wrote in message news:Xns99C0B72E794D3mikeyjames69NSHotmai@xxxxxx Quote: > "Carey Frisch [MVP]" <cnfrisch@xxxxxx> wrote in > news:84F32D62-81D8-4FFD-A555-C7E5BAB65681@xxxxxx: > Quote: >> The system memory that is reported in the System Information >> dialog box in Windows Vista is less than you expect if 4 GB of RAM >> is installed http://support.microsoft.com/kb/929605 > Hi, > Just read the article. I don't quite understand the explanation. It > says the max 32 bit Vista can use is 3.12GB. Yey my system has 4G > installed & Vista (32-bit) reports 3581MB. > > Any ideas why I seem to have a bit extra? > > Thanks > > Mick > > -------- > Gigabyte GA-965P-DQ6 > Q6600 @ 3GHZ (8x375) > 4G Corsair PC6400 4-4-4-12 > Leadtek Geforce 8800GTS (640MB) > > > |
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| | #8 (permalink) |
| | Re: Memory Upgrade Look in your BIOS for memory remapping. "Mick" <mikeyjames69@xxxxxx> wrote in message news:Xns99C0B72E794D3mikeyjames69NSHotmai@xxxxxx Quote: > "Carey Frisch [MVP]" <cnfrisch@xxxxxx> wrote in > news:84F32D62-81D8-4FFD-A555-C7E5BAB65681@xxxxxx: > Quote: >> The system memory that is reported in the System Information >> dialog box in Windows Vista is less than you expect if 4 GB of RAM >> is installed http://support.microsoft.com/kb/929605 > Hi, > Just read the article. I don't quite understand the explanation. It > says the max 32 bit Vista can use is 3.12GB. Yey my system has 4G > installed & Vista (32-bit) reports 3581MB. > > Any ideas why I seem to have a bit extra? > > Thanks > > Mick > > -------- > Gigabyte GA-965P-DQ6 > Q6600 @ 3GHZ (8x375) > 4G Corsair PC6400 4-4-4-12 > Leadtek Geforce 8800GTS (640MB) > > > |
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| | #9 (permalink) |
| | Re: Memory Upgrade On Thu, 4 Oct 2007 21:26:01 -0700, Bruce <Bruce@xxxxxx> wrote: Quote: > I recently added a 2 GB memory stick to my system to make a total of 4 GB. I > installed as the motherboard manual instructed. The BIOS recognizes the new > memory but Vista Ultimate (32-bit) only sees 3326 MB (3.4 GB). All 32-bit versions of Windows, even though they have a 4GB address space, can only use *around* 3.1GB of RAM. That's because some of that space is used by hardware and not available to the operating system and applications. The amount you can use varies, depending on what hardware you have installed, but is usually around 3.1GB. But I've seen numbers as high as 3.5GB. To use that much memory, you need to go to the 64-bit version. -- Ken Blake, Microsoft MVP Windows - Shell/User Please Reply to the Newsgroup |
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| | #10 (permalink) |
| | Re: Memory Upgrade Sorry to jump in, but I am having the same issue with the installation of KB929777. When I upgraded my system to 4gig this update became available via our WSUS. The problem is that it fails every time I try to install it with the same error code as reported. I have since downloaded the actual hotfix to my system and ran it from there. It still wont install and continues to haunt my available updates dialog box. A user on the web said he got around the issue and was able to install it by removing 2 gig of ram or as in his case using a command prompt to force Vista to not see all but 512mb of ram on the system. I tried removing one stick and bringing the system down to 2gig but no luck. Error from install via WSUS... Installation Failure: Windows failed to install the following update with error 0x8000ffff: Update for Windows (KB929777). If I install in manually with the hotfix downloaded to my system I get this... Windows Servicing started a process of changing package KB929777(Update) state from Default(Default) to Installed(Installed) Then... Windows Servicing failed to complete the process of changing update 929777-1_RTM_LDR from package KB929777(Update) into Install Requested(Install Requested) state It is interesting that my system also sees a lot more ram than several other systems I have looked at, 3582mb under 32bit Vista. -- An Engineer asks "How does it work" A Scientists asks "Why does it work?" A liberal arts major asks "Do you want fries with that?" "Gudmund Liebach Nielsen" wrote: Quote: > Please tell me if you solve the problem. Do you run Vista 32-bit? > > --Gudmund > > "Bruce" <Bruce@xxxxxx> skrev i meddelelsen > news:A6B546C6-5303-4B4A-A6F5-2E310CC0A610@xxxxxx Quote: > > Hi, > > I recently added a 2 GB memory stick to my system to make a total of 4 GB. > > I > > installed as the motherboard manual instructed. The BIOS recognizes the > > new > > memory but Vista Ultimate (32-bit) only sees 3326 MB (3.4 GB). I checked > > Windows Update to see if there was an update to solve the problem. It > > tries > > to install KB929777 which continually fails with code 8000FFFF. Any > > suggestions? > > -- > > Bruce L. > |
My System Specs![]() |
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