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Vista - USB power supply issue causes BSOD but only during Vista boot!

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Old 10-08-2007   #1 (permalink)
Jon Davis


 
 

USB power supply issue causes BSOD but only during Vista boot!

I have a weird problem. I don't want to replace my motherboard (MSI P965
Platinum), but I don't know what else this could be, except perhaps Windows
Vista.

When I boot up, around the time that it switches to high-resolution view
(before login) I get a BSOD with the error being "INTERNAL_POWER_FAILURE".
The BSOD goes away if I boot with ALL USB devices disconnected.

But here's where I suspect it's Vista: once I get to the login screen, I can
connect my USB hub and carry on like there's no problem.

My USB hub is a the absolute best $60 high-powered USB hub I could find (Dr.
Bott T7Hub), and it replaces a generic high-power USB hub I had also tried.
I've found that the problem still exists even if I just hook the keyboard
and mouse alone directly to the computer and no USB hub, and the wireless
USB keyboard/mouse combo is also newly replaced from some old legacy USB
keyboard and PS/2 mouse from long after the problem arose.

I've replaced the chassis power supply as well, going up from a 500W Antec
unit to a 600W unit.

It seems Vista is doing some lame equalibrium test during boot-up and only
during boot-up, and puking when it sees there's something odd. But, hello,
Microsoft, that's the BIOS's job, not yours!! I wonder if there's some way
to disable this check?

Meanwhile, I've been using my compuer for about ten months now, just pulling
the plug on the USB hub uplink until I get to the login screen.

Jon


My System SpecsSystem Spec
Old 10-08-2007   #2 (permalink)
Richard Urban


 
 

Re: USB power supply issue causes BSOD but only during Vista boot!

This is not an issue that others are reporting to my knowledge. I would
think that there is some sort of hardware incompatibility between the hub
and the computer, or the drivers (if supplied) and Vista.

--

Regards,

Richard Urban
Microsoft MVP Windows Shell/User
(For email, remove the obvious from my address)



"Jon Davis" <jon@xxxxxx> wrote in message
news:ubZYyPeCIHA.4836@xxxxxx
Quote:

>I have a weird problem. I don't want to replace my motherboard (MSI P965
>Platinum), but I don't know what else this could be, except perhaps Windows
>Vista.
>
> When I boot up, around the time that it switches to high-resolution view
> (before login) I get a BSOD with the error being "INTERNAL_POWER_FAILURE".
> The BSOD goes away if I boot with ALL USB devices disconnected.
>
> But here's where I suspect it's Vista: once I get to the login screen, I
> can connect my USB hub and carry on like there's no problem.
>
> My USB hub is a the absolute best $60 high-powered USB hub I could find
> (Dr. Bott T7Hub), and it replaces a generic high-power USB hub I had also
> tried. I've found that the problem still exists even if I just hook the
> keyboard and mouse alone directly to the computer and no USB hub, and the
> wireless USB keyboard/mouse combo is also newly replaced from some old
> legacy USB keyboard and PS/2 mouse from long after the problem arose.
>
> I've replaced the chassis power supply as well, going up from a 500W Antec
> unit to a 600W unit.
>
> It seems Vista is doing some lame equalibrium test during boot-up and only
> during boot-up, and puking when it sees there's something odd. But, hello,
> Microsoft, that's the BIOS's job, not yours!! I wonder if there's some way
> to disable this check?
>
> Meanwhile, I've been using my compuer for about ten months now, just
> pulling the plug on the USB hub uplink until I get to the login screen.
>
> Jon
>
My System SpecsSystem Spec
Old 10-08-2007   #3 (permalink)
Peadar


 
 

RE: USB power supply issue causes BSOD but only during Vista boot!

Hmmm i had a similar problem, i found out that a USB device, was sharing the
same IRQ as another device on my computer, causing it to lock up and get the
BSOD, i had to manually change the IRQ settings, it may not be the problem
but u cud give it a go, go to start-control panel-system-device manager-under
the USB devices right click on each one and click on Resource, you will then
see a number next to IRQ, make sure than no devices under that USB list has
the same number, if so, you can change the conflicting device numberanywhere
between 12-15 (these are open IRQS) worth a shot.

"Jon Davis" wrote:
Quote:

> I have a weird problem. I don't want to replace my motherboard (MSI P965
> Platinum), but I don't know what else this could be, except perhaps Windows
> Vista.
>
> When I boot up, around the time that it switches to high-resolution view
> (before login) I get a BSOD with the error being "INTERNAL_POWER_FAILURE".
> The BSOD goes away if I boot with ALL USB devices disconnected.
>
> But here's where I suspect it's Vista: once I get to the login screen, I can
> connect my USB hub and carry on like there's no problem.
>
> My USB hub is a the absolute best $60 high-powered USB hub I could find (Dr.
> Bott T7Hub), and it replaces a generic high-power USB hub I had also tried.
> I've found that the problem still exists even if I just hook the keyboard
> and mouse alone directly to the computer and no USB hub, and the wireless
> USB keyboard/mouse combo is also newly replaced from some old legacy USB
> keyboard and PS/2 mouse from long after the problem arose.
>
> I've replaced the chassis power supply as well, going up from a 500W Antec
> unit to a 600W unit.
>
> It seems Vista is doing some lame equalibrium test during boot-up and only
> during boot-up, and puking when it sees there's something odd. But, hello,
> Microsoft, that's the BIOS's job, not yours!! I wonder if there's some way
> to disable this check?
>
> Meanwhile, I've been using my compuer for about ten months now, just pulling
> the plug on the USB hub uplink until I get to the login screen.
>
> Jon
>
>
My System SpecsSystem Spec
Old 10-08-2007   #4 (permalink)
matt hopkins


 
 

Re: USB power supply issue causes BSOD but only during Vista boot!

sounds to me like the problem could be with your internal usb controller try
updating it on the device manager also i would try sticking a multimeter to
your power supply inputs and outputs sure youll be able to find the correct
voltage for your controllers on your internet.

"Jon Davis" <jon@xxxxxx> wrote in message
news:ubZYyPeCIHA.4836@xxxxxx
Quote:

>I have a weird problem. I don't want to replace my motherboard (MSI P965
>Platinum), but I don't know what else this could be, except perhaps Windows
>Vista.
>
> When I boot up, around the time that it switches to high-resolution view
> (before login) I get a BSOD with the error being "INTERNAL_POWER_FAILURE".
> The BSOD goes away if I boot with ALL USB devices disconnected.
>
> But here's where I suspect it's Vista: once I get to the login screen, I
> can connect my USB hub and carry on like there's no problem.
>
> My USB hub is a the absolute best $60 high-powered USB hub I could find
> (Dr. Bott T7Hub), and it replaces a generic high-power USB hub I had also
> tried. I've found that the problem still exists even if I just hook the
> keyboard and mouse alone directly to the computer and no USB hub, and the
> wireless USB keyboard/mouse combo is also newly replaced from some old
> legacy USB keyboard and PS/2 mouse from long after the problem arose.
>
> I've replaced the chassis power supply as well, going up from a 500W Antec
> unit to a 600W unit.
>
> It seems Vista is doing some lame equalibrium test during boot-up and only
> during boot-up, and puking when it sees there's something odd. But, hello,
> Microsoft, that's the BIOS's job, not yours!! I wonder if there's some way
> to disable this check?
>
> Meanwhile, I've been using my compuer for about ten months now, just
> pulling the plug on the USB hub uplink until I get to the login screen.
>
> Jon
>
My System SpecsSystem Spec
Old 10-08-2007   #5 (permalink)
Kue2


 
 

Re: USB power supply issue causes BSOD but only during Vista boot!

try here http://support.microsoft.com/kb/941600

"Jon Davis" <jon@xxxxxx> wrote in message
news:ubZYyPeCIHA.4836@xxxxxx
Quote:

>I have a weird problem. I don't want to replace my motherboard (MSI P965
>Platinum), but I don't know what else this could be, except perhaps Windows
>Vista.
>
> When I boot up, around the time that it switches to high-resolution view
> (before login) I get a BSOD with the error being "INTERNAL_POWER_FAILURE".
> The BSOD goes away if I boot with ALL USB devices disconnected.
>
> But here's where I suspect it's Vista: once I get to the login screen, I
> can connect my USB hub and carry on like there's no problem.
>
> My USB hub is a the absolute best $60 high-powered USB hub I could find
> (Dr. Bott T7Hub), and it replaces a generic high-power USB hub I had also
> tried. I've found that the problem still exists even if I just hook the
> keyboard and mouse alone directly to the computer and no USB hub, and the
> wireless USB keyboard/mouse combo is also newly replaced from some old
> legacy USB keyboard and PS/2 mouse from long after the problem arose.
>
> I've replaced the chassis power supply as well, going up from a 500W Antec
> unit to a 600W unit.
>
> It seems Vista is doing some lame equalibrium test during boot-up and only
> during boot-up, and puking when it sees there's something odd. But, hello,
> Microsoft, that's the BIOS's job, not yours!! I wonder if there's some way
> to disable this check?
>
> Meanwhile, I've been using my compuer for about ten months now, just
> pulling the plug on the USB hub uplink until I get to the login screen.
>
> Jon
>
My System SpecsSystem Spec
Old 10-08-2007   #6 (permalink)
Jon Davis


 
 

Re: USB power supply issue causes BSOD but only during Vista boot!

Do IRQ conflicts cause INTERNAL_POWER_FAILURE error?

Jon

"Peadar" <Peadar@xxxxxx> wrote in message
news:179075C2-D551-445A-A741-8A254CB5067C@xxxxxx
Quote:

> Hmmm i had a similar problem, i found out that a USB device, was sharing
> the
> same IRQ as another device on my computer, causing it to lock up and get
> the
> BSOD, i had to manually change the IRQ settings, it may not be the problem
> but u cud give it a go, go to start-control panel-system-device
> manager-under
> the USB devices right click on each one and click on Resource, you will
> then
> see a number next to IRQ, make sure than no devices under that USB list
> has
> the same number, if so, you can change the conflicting device
> numberanywhere
> between 12-15 (these are open IRQS) worth a shot.
>
> "Jon Davis" wrote:
>
Quote:

>> I have a weird problem. I don't want to replace my motherboard (MSI P965
>> Platinum), but I don't know what else this could be, except perhaps
>> Windows
>> Vista.
>>
>> When I boot up, around the time that it switches to high-resolution view
>> (before login) I get a BSOD with the error being
>> "INTERNAL_POWER_FAILURE".
>> The BSOD goes away if I boot with ALL USB devices disconnected.
>>
>> But here's where I suspect it's Vista: once I get to the login screen, I
>> can
>> connect my USB hub and carry on like there's no problem.
>>
>> My USB hub is a the absolute best $60 high-powered USB hub I could find
>> (Dr.
>> Bott T7Hub), and it replaces a generic high-power USB hub I had also
>> tried.
>> I've found that the problem still exists even if I just hook the keyboard
>> and mouse alone directly to the computer and no USB hub, and the wireless
>> USB keyboard/mouse combo is also newly replaced from some old legacy USB
>> keyboard and PS/2 mouse from long after the problem arose.
>>
>> I've replaced the chassis power supply as well, going up from a 500W
>> Antec
>> unit to a 600W unit.
>>
>> It seems Vista is doing some lame equalibrium test during boot-up and
>> only
>> during boot-up, and puking when it sees there's something odd. But,
>> hello,
>> Microsoft, that's the BIOS's job, not yours!! I wonder if there's some
>> way
>> to disable this check?
>>
>> Meanwhile, I've been using my compuer for about ten months now, just
>> pulling
>> the plug on the USB hub uplink until I get to the login screen.
>>
>> Jon
>>
>>
My System SpecsSystem Spec
Old 10-08-2007   #7 (permalink)
Jon Davis


 
 

Re: USB power supply issue causes BSOD but only during Vista boot!

> sounds to me like the problem could be with your internal usb controller

Right, hence motherboard replacement, which I don't want to do because once
I plug in and log in, I can use the computer normally. Seems like Vista
should be the one to behave.

Jon

"matt hopkins" <hopkins822@xxxxxx> wrote in message
news:64DF9ACA-724D-4A60-A1C0-17B51CC59B8F@xxxxxx
Quote:

> sounds to me like the problem could be with your internal usb controller
> try updating it on the device manager also i would try sticking a
> multimeter to your power supply inputs and outputs sure youll be able to
> find the correct voltage for your controllers on your internet.
>
> "Jon Davis" <jon@xxxxxx> wrote in message
> news:ubZYyPeCIHA.4836@xxxxxx
Quote:

>>I have a weird problem. I don't want to replace my motherboard (MSI P965
>>Platinum), but I don't know what else this could be, except perhaps
>>Windows Vista.
>>
>> When I boot up, around the time that it switches to high-resolution view
>> (before login) I get a BSOD with the error being
>> "INTERNAL_POWER_FAILURE". The BSOD goes away if I boot with ALL USB
>> devices disconnected.
>>
>> But here's where I suspect it's Vista: once I get to the login screen, I
>> can connect my USB hub and carry on like there's no problem.
>>
>> My USB hub is a the absolute best $60 high-powered USB hub I could find
>> (Dr. Bott T7Hub), and it replaces a generic high-power USB hub I had also
>> tried. I've found that the problem still exists even if I just hook the
>> keyboard and mouse alone directly to the computer and no USB hub, and the
>> wireless USB keyboard/mouse combo is also newly replaced from some old
>> legacy USB keyboard and PS/2 mouse from long after the problem arose.
>>
>> I've replaced the chassis power supply as well, going up from a 500W
>> Antec unit to a 600W unit.
>>
>> It seems Vista is doing some lame equalibrium test during boot-up and
>> only during boot-up, and puking when it sees there's something odd. But,
>> hello, Microsoft, that's the BIOS's job, not yours!! I wonder if there's
>> some way to disable this check?
>>
>> Meanwhile, I've been using my compuer for about ten months now, just
>> pulling the plug on the USB hub uplink until I get to the login screen.
>>
>> Jon
>>
>
My System SpecsSystem Spec
Old 10-08-2007   #8 (permalink)
Jon Davis


 
 

Re: USB power supply issue causes BSOD but only during Vista boot!

Thanks. None of those relate to INTERNAL_POWER_FAILURE

Jon


"Kue2" <h.j.kennedy@xxxxxx> wrote in message
news:ePBpFeeCIHA.3848@xxxxxx
Quote:

> try here http://support.microsoft.com/kb/941600
>
> "Jon Davis" <jon@xxxxxx> wrote in message
> news:ubZYyPeCIHA.4836@xxxxxx
Quote:

>>I have a weird problem. I don't want to replace my motherboard (MSI P965
>>Platinum), but I don't know what else this could be, except perhaps
>>Windows Vista.
>>
>> When I boot up, around the time that it switches to high-resolution view
>> (before login) I get a BSOD with the error being
>> "INTERNAL_POWER_FAILURE". The BSOD goes away if I boot with ALL USB
>> devices disconnected.
>>
>> But here's where I suspect it's Vista: once I get to the login screen, I
>> can connect my USB hub and carry on like there's no problem.
>>
>> My USB hub is a the absolute best $60 high-powered USB hub I could find
>> (Dr. Bott T7Hub), and it replaces a generic high-power USB hub I had also
>> tried. I've found that the problem still exists even if I just hook the
>> keyboard and mouse alone directly to the computer and no USB hub, and the
>> wireless USB keyboard/mouse combo is also newly replaced from some old
>> legacy USB keyboard and PS/2 mouse from long after the problem arose.
>>
>> I've replaced the chassis power supply as well, going up from a 500W
>> Antec unit to a 600W unit.
>>
>> It seems Vista is doing some lame equalibrium test during boot-up and
>> only during boot-up, and puking when it sees there's something odd. But,
>> hello, Microsoft, that's the BIOS's job, not yours!! I wonder if there's
>> some way to disable this check?
>>
>> Meanwhile, I've been using my compuer for about ten months now, just
>> pulling the plug on the USB hub uplink until I get to the login screen.
>>
>> Jon
>>
>
My System SpecsSystem Spec
Old 10-08-2007   #9 (permalink)
Jon Davis


 
 

Re: USB power supply issue causes BSOD but only during Vista boot!

Someone reported that Vista + VMWare + Wireless keyboard/mouse ==
INTERNAL_POWER_FAILURE error. But that was on Vista x64. I have a wireless
keyboard/mouse, I just uninstalled VMWare. (Crossing fingers.)

http://www.google.com/search?q=internal_power_error+usb

Jon


"Richard Urban" <richardurbanREMOVETHIS@xxxxxx> wrote in message
news:uaLMcbeCIHA.1164@xxxxxx
Quote:

> This is not an issue that others are reporting to my knowledge. I would
> think that there is some sort of hardware incompatibility between the hub
> and the computer, or the drivers (if supplied) and Vista.
>
> --
>
> Regards,
>
> Richard Urban
> Microsoft MVP Windows Shell/User
> (For email, remove the obvious from my address)
>
>
>
> "Jon Davis" <jon@xxxxxx> wrote in message
> news:ubZYyPeCIHA.4836@xxxxxx
Quote:

>>I have a weird problem. I don't want to replace my motherboard (MSI P965
>>Platinum), but I don't know what else this could be, except perhaps
>>Windows Vista.
>>
>> When I boot up, around the time that it switches to high-resolution view
>> (before login) I get a BSOD with the error being
>> "INTERNAL_POWER_FAILURE". The BSOD goes away if I boot with ALL USB
>> devices disconnected.
>>
>> But here's where I suspect it's Vista: once I get to the login screen, I
>> can connect my USB hub and carry on like there's no problem.
>>
>> My USB hub is a the absolute best $60 high-powered USB hub I could find
>> (Dr. Bott T7Hub), and it replaces a generic high-power USB hub I had also
>> tried. I've found that the problem still exists even if I just hook the
>> keyboard and mouse alone directly to the computer and no USB hub, and the
>> wireless USB keyboard/mouse combo is also newly replaced from some old
>> legacy USB keyboard and PS/2 mouse from long after the problem arose.
>>
>> I've replaced the chassis power supply as well, going up from a 500W
>> Antec unit to a 600W unit.
>>
>> It seems Vista is doing some lame equalibrium test during boot-up and
>> only during boot-up, and puking when it sees there's something odd. But,
>> hello, Microsoft, that's the BIOS's job, not yours!! I wonder if there's
>> some way to disable this check?
>>
>> Meanwhile, I've been using my compuer for about ten months now, just
>> pulling the plug on the USB hub uplink until I get to the login screen.
>>
>> Jon
>>
>
My System SpecsSystem Spec
Old 10-08-2007   #10 (permalink)
Jon Davis


 
 

Re: USB power supply issue causes BSOD but only during Vista boot!

... But I'm downloading and installing anyway

Jon

"Jon Davis" <jon@xxxxxx> wrote in message
news:%23e1LTEfCIHA.1212@xxxxxx
Quote:

> Thanks. None of those relate to INTERNAL_POWER_FAILURE
>
> Jon
>
>
> "Kue2" <h.j.kennedy@xxxxxx> wrote in message
> news:ePBpFeeCIHA.3848@xxxxxx
Quote:

>> try here http://support.microsoft.com/kb/941600
>>
>> "Jon Davis" <jon@xxxxxx> wrote in message
>> news:ubZYyPeCIHA.4836@xxxxxx
Quote:

>>>I have a weird problem. I don't want to replace my motherboard (MSI P965
>>>Platinum), but I don't know what else this could be, except perhaps
>>>Windows Vista.
>>>
>>> When I boot up, around the time that it switches to high-resolution view
>>> (before login) I get a BSOD with the error being
>>> "INTERNAL_POWER_FAILURE". The BSOD goes away if I boot with ALL USB
>>> devices disconnected.
>>>
>>> But here's where I suspect it's Vista: once I get to the login screen, I
>>> can connect my USB hub and carry on like there's no problem.
>>>
>>> My USB hub is a the absolute best $60 high-powered USB hub I could find
>>> (Dr. Bott T7Hub), and it replaces a generic high-power USB hub I had
>>> also tried. I've found that the problem still exists even if I just hook
>>> the keyboard and mouse alone directly to the computer and no USB hub,
>>> and the wireless USB keyboard/mouse combo is also newly replaced from
>>> some old legacy USB keyboard and PS/2 mouse from long after the problem
>>> arose.
>>>
>>> I've replaced the chassis power supply as well, going up from a 500W
>>> Antec unit to a 600W unit.
>>>
>>> It seems Vista is doing some lame equalibrium test during boot-up and
>>> only during boot-up, and puking when it sees there's something odd. But,
>>> hello, Microsoft, that's the BIOS's job, not yours!! I wonder if there's
>>> some way to disable this check?
>>>
>>> Meanwhile, I've been using my compuer for about ten months now, just
>>> pulling the plug on the USB hub uplink until I get to the login screen.
>>>
>>> Jon
>>>
>>
>
My System SpecsSystem Spec
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