I had a similar problem and ran an upgrade using my original Vista disk. Then
I gor a Code 12 on the standard OpenHCD USB controller. Here a link to others
who have the same problem, we're trying to find a solution too: http://windowshelp.microsoft.com/com...1-3642721fd1c6
Since you just purchased your machine, you can email support directly and
give them this link. With this many people experiencing the same problem,
maybe we can get a resolution.
"Vague NYC" wrote:
> hello, like several others i have been having problems getting Vista to
> acknowledge or install USB devices. i'm asked to locate the drivers for my
> devices and even when i do vista won't accept them.
> i've downloaded all the vista updates for my products from their respective
> websites and still vista won't recognize any of them.
> a Microsoft update pop up window directed me to their Hot Fix page stating
> that they acknowledge there are driver recognition issues with Vista and the
> hot fix should work for the specified problem. microsoft sent me the link, i
> downloaded it and tried to run it on my laptop but the exe asks for
> additional volumes as it is a "multidisk" installation. i e-mailed microsoft
> asking them for the additional links or volumes to their hot fix and they
> have been of no help at all asking me to contact the manufacturer of my
> laptop (toshiba) who of course in turn told me the problem isn't their
> responsibility and that i should contact the 3rd party manufacturers who have
> already provided me with driver updates that windows vista still won't
> i've spent several grand on a new laptop and musical equipment none of which
> i can use as long as these driver and compatibility issues with vista cont.
> is there any help at all? suggestions, work arounds or downloads?
> thanks for any help offered.