Windows Vista Forums

no disk-exception processing message 0xc0000013

  1. #1


    Sheryl Guest

    no disk-exception processing message 0xc0000013

    All of a sudden, every time I open either my DVD drive or my DVRW drive to
    remove a CD or DVD, I get an error saying no disk and "exception processing
    message 0xc0000013 parameters 0x759f023c 0x87f51935 0x759f023c 0x759f023c."
    I believe the only two things I did before this started happening was to
    update Itunes/Quicktime and update Corel PSP X2.
    The drives both seem to work ok so I'm not sure why I'm getting this
    message.
    It gives me 3 options: Cancel, try again, or continue. When I pick one of
    those options, nothing happens the first time around.
    I am using a Vista 32 bit computer.
    Sheryl


      My System SpecsSystem Spec

  2. #2


    brettania Guest

    RE: no disk-exception processing message 0xc0000013



    "Sheryl" wrote:

    > All of a sudden, every time I open either my DVD drive or my DVRW drive to
    > remove a CD or DVD, I get an error saying no disk and "exception processing
    > message 0xc0000013 parameters 0x759f023c 0x87f51935 0x759f023c 0x759f023c."
    > I believe the only two things I did before this started happening was to
    > update Itunes/Quicktime and update Corel PSP X2.
    > The drives both seem to work ok so I'm not sure why I'm getting this
    > message.
    > It gives me 3 options: Cancel, try again, or continue. When I pick one of
    > those options, nothing happens the first time around.
    > I am using a Vista 32 bit computer.
    > Sheryl
    >

      My System SpecsSystem Spec

  3. #3


    brettania Guest

    RE: no disk-exception processing message 0xc0000013

    I get the same problem and for some time did not recognise that it is do do
    with my DVD drive. My error message is somewhat different -- it says
    Exception Processing message 0xc0000013 Parameters
    0x75B6023C 0x86139DC 0x75B6023C 0x75B6023C
    Vista tell me I have the latest driver.
    Mine problem began as far as I can recall with a Windows Update.
    I got a Hotfix that was suggested might cure the problem but it didn't.

    "Sheryl" wrote:

    > All of a sudden, every time I open either my DVD drive or my DVRW drive to
    > remove a CD or DVD, I get an error saying no disk and "exception processing
    > message 0xc0000013 parameters 0x759f023c 0x87f51935 0x759f023c 0x759f023c."
    > I believe the only two things I did before this started happening was to
    > update Itunes/Quicktime and update Corel PSP X2.
    > The drives both seem to work ok so I'm not sure why I'm getting this
    > message.
    > It gives me 3 options: Cancel, try again, or continue. When I pick one of
    > those options, nothing happens the first time around.
    > I am using a Vista 32 bit computer.
    > Sheryl
    >

      My System SpecsSystem Spec

  4. #4


    Sheryl Guest

    Re: no disk-exception processing message 0xc0000013

    I too did a Windows update around the same time this started so maybe that's
    part of the problem.
    I can't really remember what I was doing had had been doing when I first saw
    the message.
    I figured it was some fluke and didn't pay much attention until it happened
    a second day, and every day afterwards.
    I'm to the point where I'm thinking of wiping out my computer and restoring
    it to factory settings just to clear this up.
    It's really driving me nuts.
    Sheryl
    "brettania" <brettania@xxxxxx> wrote in message
    news:6623541B-3697-464B-9F56-378F2AE138B6@xxxxxx

    >I get the same problem and for some time did not recognise that it is do do
    > with my DVD drive. My error message is somewhat different -- it says
    > Exception Processing message 0xc0000013 Parameters
    > 0x75B6023C 0x86139DC 0x75B6023C 0x75B6023C
    > Vista tell me I have the latest driver.
    > Mine problem began as far as I can recall with a Windows Update.
    > I got a Hotfix that was suggested might cure the problem but it didn't.
    >
    > "Sheryl" wrote:
    >

    >> All of a sudden, every time I open either my DVD drive or my DVRW drive
    >> to
    >> remove a CD or DVD, I get an error saying no disk and "exception
    >> processing
    >> message 0xc0000013 parameters 0x759f023c 0x87f51935 0x759f023c
    >> 0x759f023c."
    >> I believe the only two things I did before this started happening was to
    >> update Itunes/Quicktime and update Corel PSP X2.
    >> The drives both seem to work ok so I'm not sure why I'm getting this
    >> message.
    >> It gives me 3 options: Cancel, try again, or continue. When I pick one of
    >> those options, nothing happens the first time around.
    >> I am using a Vista 32 bit computer.
    >> Sheryl
    >>

      My System SpecsSystem Spec

  5. #5


    tino98 Guest

    Re: no disk-exception processing message 0xc0000013



    "Sheryl" wrote:

    > I too did a Windows update around the same time this started so maybe that's
    > part of the problem.
    > I can't really remember what I was doing had had been doing when I first saw
    > the message.
    > I figured it was some fluke and didn't pay much attention until it happened
    > a second day, and every day afterwards.
    > I'm to the point where I'm thinking of wiping out my computer and restoring
    > it to factory settings just to clear this up.
    > It's really driving me nuts.
    > Sheryl
    > "brettania" <brettania@xxxxxx> wrote in message
    > news:6623541B-3697-464B-9F56-378F2AE138B6@xxxxxx

    > >I get the same problem and for some time did not recognise that it is do do
    > > with my DVD drive. My error message is somewhat different -- it says
    > > Exception Processing message 0xc0000013 Parameters
    > > 0x75B6023C 0x86139DC 0x75B6023C 0x75B6023C
    > > Vista tell me I have the latest driver.
    > > Mine problem began as far as I can recall with a Windows Update.
    > > I got a Hotfix that was suggested might cure the problem but it didn't.
    > >
    > > "Sheryl" wrote:
    > >

    > >> All of a sudden, every time I open either my DVD drive or my DVRW drive
    > >> to
    > >> remove a CD or DVD, I get an error saying no disk and "exception
    > >> processing
    > >> message 0xc0000013 parameters 0x759f023c 0x87f51935 0x759f023c
    > >> 0x759f023c."
    > >> I believe the only two things I did before this started happening was to
    > >> update Itunes/Quicktime and update Corel PSP X2.
    > >> The drives both seem to work ok so I'm not sure why I'm getting this
    > >> message.
    > >> It gives me 3 options: Cancel, try again, or continue. When I pick one of
    > >> those options, nothing happens the first time around.
    > >> I am using a Vista 32 bit computer.
    > >> Sheryl
    > >>
    > hello Cheril,
    first, excuse me for my english but I am a french user.
    I know your problem because I had the same. in fact is a bug of the last
    update in the process coreliomonitor.exe that is lauch in start windows.
    If you kill this process ,all is ok.
    you can also with msconfig uncheck the start of this process ( is the good
    solution)

    I don't know the utility of this process, but mu psp is fine without it

    You can report ( as me ) the problem to corel support for fixe.

    best regards.

    tino

      My System SpecsSystem Spec

  6. #6


    Desperately Seeking Guest

    Re: no disk-exception processing message 0xc0000013

    On Nov 20, 3:47 am, brettania <bretta...@xxxxxx>
    wrote:

    > I get the same problem and for some time did not recognise that it is do do
    > with my DVD drive. My error message is somewhat different -- it says
    > Exception Processing message 0xc0000013 Parameters
    > 0x75B6023C 0x86139DC 0x75B6023C 0x75B6023C
    > Vista tell me I have the latest driver.
    > Mine problem began as far as I can recall with a Windows Update.
    > I got a Hotfix that was suggested might cure the problem but it didn't."Sheryl" wrote:

    > > All of a sudden, every time I open either my DVD drive or my DVRW drive to
    > > remove a CD or DVD, I get an error saying no disk and "exception processing
    > > message 0xc0000013 parameters 0x759f023c 0x87f51935 0x759f023c 0x759f023c."
    > > I believe the only two things I did before this started happening was to
    > > update Itunes/Quicktime and update Corel PSP X2.
    > > The drives both seem to work ok so I'm not sure why I'm getting this
    > > message.
    > > It gives me 3 options: Cancel, try again, or continue. When I pick one of
    > > those options, nothing happens the first time around.
    > > I am using a Vista 32 bit computer.
    > > Sheryl
    Hi Sheryl,
    I've got the same issue and believe it to be down to a process
    installed by PSP X2, IT you right click on your task bar and choose
    task manager, then click on the processes tab you'll probably see that
    one of the processes running is called coreliomonitor.exe. If you stop
    the process and then try ejecting a CD the error should go away (at
    least it does for me). The coreliomonitor.exe lives in whatever folder
    you installed PSP to so if you go there and restart that app the
    problem should start up again. I've logged a support call with Corel
    to see if there is a fix for this yet - in the meantime it's probably
    OK just to run without that process....
    DS

      My System SpecsSystem Spec

  7. #7


    robin.cook2 Guest

    Re: no disk-exception processing message 0xc0000013

    On Nov 20, 3:47 am, brettania <bretta...@xxxxxx>
    wrote:

    > I get the same problem and for some time did not recognise that it is do do
    > with my DVD drive. My error message is somewhat different -- it says
    > Exception Processing message 0xc0000013 Parameters
    > 0x75B6023C 0x86139DC 0x75B6023C 0x75B6023C
    > Vista tell me I have the latest driver.
    > Mine problem began as far as I can recall with a Windows Update.
    > I got a Hotfix that was suggested might cure the problem but it didn't."Sheryl" wrote:

    > > All of a sudden, every time I open either my DVD drive or my DVRW drive to
    > > remove a CD or DVD, I get an error saying no disk and "exception processing
    > > message 0xc0000013 parameters 0x759f023c 0x87f51935 0x759f023c 0x759f023c."
    > > I believe the only two things I did before this started happening was to
    > > update Itunes/Quicktime and update Corel PSP X2.
    > > The drives both seem to work ok so I'm not sure why I'm getting this
    > > message.
    > > It gives me 3 options: Cancel, try again, or continue. When I pick one of
    > > those options, nothing happens the first time around.
    > > I am using a Vista 32 bit computer.
    > > Sheryl
    I have the same problem and have fixed it. It is to do with the PSP
    Pro X2 update
    If you click run and type msconfig then enter. click on start up.
    there should be an entry called 'Corel File Shell Monitor' . Un tick
    this entry. Reboot
    This worked for me
    Rob

      My System SpecsSystem Spec

  8. #8


    drew.freels Guest

    Re: no disk-exception processing message 0xc0000013

    On Nov 20, 4:47 am, brettania <bretta...@xxxxxx>
    wrote:

    > I get the same problem and for some time did not recognise that it is do do
    > with my DVD drive. My error message is somewhat different -- it says
    > Exception Processing message 0xc0000013 Parameters
    > 0x75B6023C 0x86139DC 0x75B6023C 0x75B6023C
    > Vista tell me I have the latest driver.
    > Mine problem began as far as I can recall with a Windows Update.
    > I got a Hotfix that was suggested might cure the problem but it didn't."Sheryl" wrote:

    > > All of a sudden, every time I open either my DVD drive or my DVRW drive to
    > > remove a CD or DVD, I get an error saying no disk and "exception processing
    > > message 0xc0000013 parameters 0x759f023c 0x87f51935 0x759f023c 0x759f023c."
    > > I believe the only two things I did before this started happening was to
    > > update Itunes/Quicktime and update Corel PSP X2.
    > > The drives both seem to work ok so I'm not sure why I'm getting this
    > > message.
    > > It gives me 3 options: Cancel, try again, or continue. When I pick one of
    > > those options, nothing happens the first time around.
    > > I am using a Vista 32 bit computer.
    > > Sheryl
    It's Corel that is causing the problem. I've emailed them about it and
    received no reply. After I uninstalled X2 it did the trick. If they
    don't reply to me I'm just gonna shell out the bucks for photoshop.

      My System SpecsSystem Spec

  9. #9


    billw Guest

    Re: no disk-exception processing message 0xc0000013


    > I'm to the point where I'm thinking of wiping out my computer and restoring
    > it to factory settings just to clear this up.
    > It's really driving me nuts.
    > Sheryl"brettania" <bretta...@xxxxxx> wrote in message
    >

    DONT DO THAT!!!!!... It wont fix the problem. The problem is with
    VISTA. Programs occasionally will look for a cd to be inserted in the
    drive. Until Microsoft gets around to fixing this you can always
    leave a cd in the drive at all times.

    Bill

      My System SpecsSystem Spec

  10. #10


    shaitana7 Guest

    Re: no disk-exception processing message 0xc0000013

    On Dec 12 2007, 7:36 pm, drew.fre...@xxxxxx wrote:

    > On Nov 20, 4:47 am, brettania <bretta...@xxxxxx>
    > wrote:
    >
    >
    >

    > > I get the same problem and for some time did not recognise that it is do do
    > > with my DVD drive. My error message is somewhat different -- it says
    > > Exception Processing message 0xc0000013 Parameters
    > > 0x75B6023C 0x86139DC 0x75B6023C 0x75B6023C
    > > Vista tell me I have the latest driver.
    > > Mine problem began as far as I can recall with a Windows Update.
    > > I got a Hotfix that was suggested might cure the problem but it didn't."Sheryl" wrote:

    > > > All of a sudden, every time I open either my DVD drive or my DVRW drive to
    > > > remove a CD or DVD, I get an error saying no disk and "exception processing
    > > > message 0xc0000013 parameters 0x759f023c 0x87f51935 0x759f023c 0x759f023c."
    > > > I believe the only two things I did before this started happening was to
    > > > update Itunes/Quicktime and update Corel PSP X2.
    > > > The drives both seem to work ok so I'm not sure why I'm getting this
    > > > message.
    > > > It gives me 3 options: Cancel, try again, or continue. When I pick one of
    > > > those options, nothing happens the first time around.
    > > > I am using a Vista 32 bit computer.
    > > > Sheryl
    >
    > It's Corel that is causing the problem. I've emailed them about it and
    > received no reply. After I uninstalled X2 it did the trick. If they
    > don't reply to me I'm just gonna shell out the bucks for photoshop.
    I'm still using Corel, because I like the photo editing, but I did
    have to go into msconfig and stop corel photo downloader and the corel
    file shell monitor from loading at startup. Now I can sync my iPod
    without getting the error message.

      My System SpecsSystem Spec

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