Windows Vista Forums

DVD, CD Hard Drives Missing

  1. #1


    Warwick Guest

    DVD, CD Hard Drives Missing

    4 Days ago I downloaded an update for my Vista Ultimate. A day or so later I
    tried to use my cd writer and cd rom, neither worked. I checked with the
    microsoft site and found a patch to fix the latest download. I tried to run
    it and was given a "Log File Missing" so couldnot load the patch.

    When I go to device manager I get "Windows cannot load the device driver for
    this hardware. The driver may be corrupted or missing. (Code 39)". I can not
    use my discs, obviously, and been unable to find the correct download drivers
    on the web. I also have an external DVD Writer and that does not work either,
    same fault.

    Any Suggestions?


      My System SpecsSystem Spec

  2.   


  3. #2


    Mike Hall - MVP Guest

    Re: DVD, CD Hard Drives Missing

    Follow the trail on this web site, and you will get back your optical
    drive..

    http://support.microsoft.com/default.aspx/kb/314060

    --
    Mike Hall - MVP
    http://msmvps.com/blogs/mikehall/default.aspx
    Posting Productively.. http://www.dts-l.org/goodpost.htm



    "Warwick" <Warwick@xxxxxx> wrote in message
    news:F1DD4F55-A24D-4D76-B86B-7A3F0EC42CA2@xxxxxx

    >4 Days ago I downloaded an update for my Vista Ultimate. A day or so later
    >I
    > tried to use my cd writer and cd rom, neither worked. I checked with the
    > microsoft site and found a patch to fix the latest download. I tried to
    > run
    > it and was given a "Log File Missing" so couldnot load the patch.
    >
    > When I go to device manager I get "Windows cannot load the device driver
    > for
    > this hardware. The driver may be corrupted or missing. (Code 39)". I can
    > not
    > use my discs, obviously, and been unable to find the correct download
    > drivers
    > on the web. I also have an external DVD Writer and that does not work
    > either,
    > same fault.
    >
    > Any Suggestions?
    >

      My System SpecsSystem Spec


DVD, CD Hard Drives Missing
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