Vista Tutorial - DVD-Rom disappering after new software download?

12-03-2007

My DVD-Rom worked fine when I got my computer (new), however a month later
when I installed a new photo program, Adobe Photoshop Elements 6.0, the
DVD-Rom disappeared. It does not show up on the hardware list and when you
put a CD (I've tried several CD's), it will not run them at all.
No error messages or anything, just as if it's not there.

When I restored to a previous state/save point, my DVD-Rom came back however
my photo program was now gone of course. I re-installed my photo program and
the DVD-Rom disappeared again.

Tips? Help?

Is there an easy fix to this that does NOT involve dealing with tech support
hours on the phone? haha

~BB

(p.s. am using Windows Vista of course)

12-03-2007

Try this..

http://support.microsoft.com/default.aspx/kb/929461

--
Mike Hall - MVP
http://msmvps.com/blogs/mikehall/default.aspx

"BB" <BB@xxxxxx> wrote in message
news:150BC56D-AA53-4F0C-9503-2D98BCA23D73@xxxxxx

Quote:

> My DVD-Rom worked fine when I got my computer (new), however a month later
> when I installed a new photo program, Adobe Photoshop Elements 6.0, the
> DVD-Rom disappeared. It does not show up on the hardware list and when you
> put a CD (I've tried several CD's), it will not run them at all.
> No error messages or anything, just as if it's not there.
>
> When I restored to a previous state/save point, my DVD-Rom came back
> however
> my photo program was now gone of course. I re-installed my photo program
> and
> the DVD-Rom disappeared again.
>
> Tips? Help?
>
> Is there an easy fix to this that does NOT involve dealing with tech
> support
> hours on the phone? haha
>
> ~BB
>
> (p.s. am using Windows Vista of course)

12-03-2007	#1 (permalink)
BB Guest n/a posts	DVD-Rom disappering after new software download? My DVD-Rom worked fine when I got my computer (new), however a month later when I installed a new photo program, Adobe Photoshop Elements 6.0, the DVD-Rom disappeared. It does not show up on the hardware list and when you put a CD (I've tried several CD's), it will not run them at all. No error messages or anything, just as if it's not there. When I restored to a previous state/save point, my DVD-Rom came back however my photo program was now gone of course. I re-installed my photo program and the DVD-Rom disappeared again. Tips? Help? Is there an easy fix to this that does NOT involve dealing with tech support hours on the phone? haha ~BB (p.s. am using Windows Vista of course)
My System Specs

12-03-2007	#2 (permalink)
Mike Hall - MVP Guest n/a posts	Re: DVD-Rom disappering after new software download? Try this.. http://support.microsoft.com/default.aspx/kb/929461 -- Mike Hall - MVP http://msmvps.com/blogs/mikehall/default.aspx "BB" <BB@xxxxxx> wrote in message news:150BC56D-AA53-4F0C-9503-2D98BCA23D73@xxxxxx Quote: > My DVD-Rom worked fine when I got my computer (new), however a month later > when I installed a new photo program, Adobe Photoshop Elements 6.0, the > DVD-Rom disappeared. It does not show up on the hardware list and when you > put a CD (I've tried several CD's), it will not run them at all. > No error messages or anything, just as if it's not there. > > When I restored to a previous state/save point, my DVD-Rom came back > however > my photo program was now gone of course. I re-installed my photo program > and > the DVD-Rom disappeared again. > > Tips? Help? > > Is there an easy fix to this that does NOT involve dealing with tech > support > hours on the phone? haha > > ~BB > > (p.s. am using Windows Vista of course)
My System Specs

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