Vista - IGFX

experience level-2 w/10 being
COMPUTER IS ONLY 3 WEEKS OLD! Compaq Presario Windows Vista Premium
I have never used Vista before. I don't seem to be having a problem using
it. Or not lol
While I am working the screen will go black for a few seconds. The notice:
display driver has stopped responding and has recovered IGFX. I get this
message 3-4 times a day.
I don't have a clue what to do about this and an answer would have to be in
very simple language. Sorry. I did try to reinstall the display driver but
the computer says I have the correct one and a new download is not necessary?
Also, I don't know if this is connected to the problem or not, but when I
walk
away from the computer and come back and it has been in a resting mode, my
keyboard will go out and I can't use it at all. This happens almost every day.
I have to reboot for the board to be used again.
Thanks for any and all help....I never expected this on a new computer!! Betty

Betty wrote:Return the computer to where you purchased it and get a replacement. No
new computer should behave this way. The igfx files are connected to
your graphics chip which is on your motherboard. The laptop should have
come with the correct motherboard (chipset) and graphics drivers already
installed. The lack of responsiveness after the machine is on for a
while also points to a hardware fault.


Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User

"Betty" wrote:
Thanks for the advice to take it back. Now I am in a panic as I don't know
what to do about all my banking, credit card info etc. I do everything
online. I am 62 yrs.
old and I am having a hard enough time trying to figure out how to save all
my stuff before I take it back. I heard that someone can still get all your
info off of your hard drive. While I am talking to you it makes me think
about the recovery. Would it work if I did a recovery to the day before I
bought it? Would my info still be on the hard drive? Thanks so much for your
help. This is so awful. My kids bought this for me because my other one was
so old, and I have to report my work online.

Betty wrote:All your online banking information is kept on the banks' servers, not
on your computer. If you restore the computer to factory condition
(refer to the computer manual or look on the computer mftr.'s tech
support site for how to do this) then all your data will be gone which
is why you want to back up first. If the problem continues after you've
restored to factory condition, then you know for sure it is a hardware
problem which you can't fix yourself. Take the computer back for
replacement.

Data can be retrieved even if you can't boot into Windows (or use
Windows for any length of time) but I'm honestly not sure you have the
computer skills to do it. I don't say that to hurt your feelings in any
way; I'm just being practical. I'll give you the methods below but you
may be better off having a knowledgeable friend (someone who is really
knowledgeable and not just saying he is) or a computer professional do
it for you. Do not use someone from BigComputerStore/GeekSquad; get
recommendations from friends, family, colleagues.

So, here are some things to try to recover your data:

1. Pull the drive and slave it in a computer running a working install
of XP/Vista. Depending on the target drive's characteristics, you may
need a drive adapter; i.e., laptop-to-IDE or a SATA controller card,
etc. A usb/firewire external drive enclosure works very well, too. Use
the working Windows Explorer to copy the data to the rescue system's
hard drive and then burn the data to cd or dvd.

2. Often XP/Vista will not boot with a slaved drive that has a damaged
file system. In that case, boot the target computer with either a Bart's
PE or a Linux live cd such as Knoppix and retrieve the data that way.
Here is general information on using Knoppix for this:

You will need a computer with two cd drives, one of which is a cd/dvd-rw
OR a usb thumb drive with enough capacity to hold your data OR an
external usb/firewire hard drive formatted FAT32 (not NTFS). To get
Knoppix, you need a computer with a fast Internet connection and
third-party burning software. Download the Knoppix .iso and create your
bootable cd. Then boot with it and it will be able to see the Windows
files. If you are using the usb thumb drive or the external hard drive,
right-click on its icon (on the Desktop) to get its properties and
uncheck the box that says "Read Only". Then click on it to open it. Note
that the default mouse action in the window manager used by Knoppix
(KDE) is a single click to open instead of the traditional MS Windows'
double-click. If you want to burn CD/DVDs, use the K3b program.

http://www.knoppix.net
http://www.nu2.nu/pebuilder/ - Bart's PE Builder


Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User

"Betty" wrote:

On Dec 28 2007, 2:33*am, Ken <K...@xxxxxx> wrote:
I had the same 'Not validated for this computer' message when I treid
to install their most recent driver(released this month) , here's what
I did to get around it, you might want to give it a try, worked like a
charm for me, although I think the actual error might be caused by
Windows frame transpareny, if you know how to turn that off, give that
a try first, if you don't, here's what you need to do it update the
driver (keep in mind I'm running 32 bit and a 82945G chipset, so the
file name for yours may vary, for mine, it was winvista_1573)

extracted winvista_1573.exe, then copied the folder it created, called
'pft878A~tmp' from my temp folder out to my desktop (it's not
necessary to copy it out if you don't want to, just makes it a little
easier to browse to it later)

It will help if you dump your temp folder first, that way you know
what folder to grab, drop it on your desktop, and I recommend stashing
it somewhere afterwards in case you ever need to do this all over
again i.e reformat

update the driver through device manager using the 'browse my
computer' option, then selected 'let me pick from a list' open and
browse to the graphics folder inside the folder you copied from the
temp folder and select the igdlh.inf file, then select open

let the install run, reboot when prompted

after I logged back in, I got the following message

'Windows frame transparency has been turned off' (which is what made
me wonder if that was the culprit all along)

I was then able to double click on the winvista_1573.exe file again
and run successfully this time (just to be sure)

rebooted when prompted

hasn't given me the stopped responding error since

Good Luck

On Dec 31 2007, 9:27*pm, Grizz <Gr...@xxxxxx>
wrote:Although I suspected that RAM was a contributing factor, HP refused to
accept this and claimed that the problem was software and not covered
by their warranty. This upset me because after changing mother board
and reloading the operating system and having only the original 512MB
RAM fitted, no external hardware, the PC was actually in "as
purchased" condition and faulting. I removed the original RAM card
and fitted a pair of matching Dick Smith 512MB RAM cards. The PC ran
a lot faster and the driver error only came up twice in three days.
At this time Intel came up with the Ver 15.7.3 (7.14.10.1409) which
had brought up a not validated for this computer message previously.
I uninstalled the original driver and installed this one with no
problems. Two weeks have now passed without a single error.

the answer finally came on the HP site on 1/8/08. just figure out your model
number such as SR5310F and go to the site and type in the model number and
igfx and you can download the fix.

the idiot who told you to take it back should have waited for the fix. but
then hp isn't any better. they try to say that what happens if you are
playing 5 million games at once when you know you are just sitting there on a
web site and you click and BAM

They try to be political and say nothing's wrong and then try to go to the
back room and fix it.

"Ken" wrote:

find out the model number of the computer. may be in front of the harddrive.
go to the hp site. www.hp.com

type in the model number and igfx

download

you are fixed.

don't take it back. the idiot that told you that did not know what he was
talking about. if he did not know, then he should let the computer
manufacturer's figure it out.

hp would deny there is a problem and then after you hang up they will
quietly go in the back room and try to fix it

"Betty" wrote:

i should have told you they fixed it 1/8/08

"Betty" wrote: