Windows Vista Forums

My Disk Drive won't work

  1. #1


    Erica♥ Guest

    My Disk Drive won't work

    I can't play any games on my laptop, because for some reason my drive isn't
    working. I have Windows Vista but I don't have a disk because it was already
    on my laptop when I got it. I went to my drives to view what was going on and
    I get this message: Windows cannot load the device driver for this hardware.
    The driver may be corrupted or missing. (Code 39) I don't know what this is
    and I have never seen it before. The drive Optiarc CD-RW CRX880A ATA Device
    it has the picture of the drive and for some odd reason there's a caution
    sign on it.
    Please help!!!
    Thank You

      My System SpecsSystem Spec

  2.   


  3. #2


    Tom Ferguson Guest

    Re: My Disk Drive won't work

    Set a restore point for the system, backup user files, navigate to device
    manager and delete the device. Restart the computer and let it install the
    drive again. Restart the machine. Test.

    Let us know.

    Tom
    MSMVP 1998-2007

    "Erica♥" <Erica?@discussions.microsoft.com> wrote in message
    news:3187B07F-5A94-42C9-8B0A-421705465F29@xxxxxx

    >I can't play any games on my laptop, because for some reason my drive isn't
    > working. I have Windows Vista but I don't have a disk because it was
    > already
    > on my laptop when I got it. I went to my drives to view what was going on
    > and
    > I get this message: Windows cannot load the device driver for this
    > hardware.
    > The driver may be corrupted or missing. (Code 39) I don't know what this
    > is
    > and I have never seen it before. The drive Optiarc CD-RW CRX880A ATA
    > Device
    > it has the picture of the drive and for some odd reason there's a caution
    > sign on it.
    > Please help!!!
    > Thank You

      My System SpecsSystem Spec

  4. #3


    Colin Barnhorst Guest

    Re: My Disk Drive won't work

    Have you contacted the manufacturer of the laptop?

    "Erica♥" <Erica?@discussions.microsoft.com> wrote in message
    news:3187B07F-5A94-42C9-8B0A-421705465F29@xxxxxx

    >I can't play any games on my laptop, because for some reason my drive isn't
    > working. I have Windows Vista but I don't have a disk because it was
    > already
    > on my laptop when I got it. I went to my drives to view what was going on
    > and
    > I get this message: Windows cannot load the device driver for this
    > hardware.
    > The driver may be corrupted or missing. (Code 39) I don't know what this
    > is
    > and I have never seen it before. The drive Optiarc CD-RW CRX880A ATA
    > Device
    > it has the picture of the drive and for some odd reason there's a caution
    > sign on it.
    > Please help!!!
    > Thank You

      My System SpecsSystem Spec

  5. #4


    Tom Ferguson Guest

    Re: My Disk Drive won't work

    If this does not work, Spirit has provided the MSKB link that describes what
    I normally suggest as the next step.


    "Tom Ferguson" <tom.newsgroups@xxxxxx> wrote in message
    news:e73pHBQTIHA.1164@xxxxxx

    > Set a restore point for the system, backup user files, navigate to device
    > manager and delete the device. Restart the computer and let it install the
    > drive again. Restart the machine. Test.
    >
    > Let us know.
    >
    > Tom
    > MSMVP 1998-2007
    >
    > "Erica♥" <Erica?@discussions.microsoft.com> wrote in message
    > news:3187B07F-5A94-42C9-8B0A-421705465F29@xxxxxx

    >>I can't play any games on my laptop, because for some reason my drive
    >>isn't
    >> working. I have Windows Vista but I don't have a disk because it was
    >> already
    >> on my laptop when I got it. I went to my drives to view what was going on
    >> and
    >> I get this message: Windows cannot load the device driver for this
    >> hardware.
    >> The driver may be corrupted or missing. (Code 39) I don't know what this
    >> is
    >> and I have never seen it before. The drive Optiarc CD-RW CRX880A ATA
    >> Device
    >> it has the picture of the drive and for some odd reason there's a caution
    >> sign on it.
    >> Please help!!!
    >> Thank You
    >

      My System SpecsSystem Spec

  6. #5


    Erica♥ Guest

    Re: My Disk Drive won't work

    Hey spirit I clicked that link and did what it told me to but now my mouse
    will not move. It says This device cannot start. (Code 10)
    Please Help
    "Spirit" wrote:

    > You can no longer access the CD drive or the DVD drive, or you receive an
    > error message after
    >
    > you remove a CD recording program or a DVD recording program in Windows XP:
    > "error code 31"
    >
    > http://support.microsoft.com/default...b;en-us;314060
    >
    > Use that.
    >
    > "Erica?" <Erica?@discussions.microsoft.com> wrote in message
    > news:3187B07F-5A94-42C9-8B0A-421705465F29@xxxxxx
    >

    > >I can't play any games on my laptop, because for some reason my drive isn't
    > > working. I have Windows Vista but I don't have a disk because it was
    > > already
    > > on my laptop when I got it. I went to my drives to view what was going on
    > > and
    > > I get this message: Windows cannot load the device driver for this
    > > hardware.
    > > The driver may be corrupted or missing. (Code 39) I don't know what this
    > > is
    > > and I have never seen it before. The drive Optiarc CD-RW CRX880A ATA
    > > Device
    > > it has the picture of the drive and for some odd reason there's a caution
    > > sign on it.
    > > Please help!!!
    > > Thank You
    >
    >
    >

      My System SpecsSystem Spec

  7. #6


    Spirit Guest

    Re: My Disk Drive won't work

    http://support.microsoft.com/kb/310123/en-us
    This works for Vista also

    Look at this one again and double check what you did.
    http://support.microsoft.com/kb/314060

    You may need to re-install your mouse driver.

    This applies to Vista also :
    http://www.pchell.com/hardware/usbcode10.shtml

    http://discuss.extremetech.com/forum...004364399.aspx


    "Erica?" <Erica@xxxxxx> wrote in message
    news:4D311B90-C8BD-4C7D-8F03-BB948F7D6B11@xxxxxx

    > Hey spirit I clicked that link and did what it told me to but now my mouse
    > will not move. It says This device cannot start. (Code 10)
    > Please Help
    > "Spirit" wrote:
    >

    >> You can no longer access the CD drive or the DVD drive, or you receive an
    >> error message after
    >>
    >> you remove a CD recording program or a DVD recording program in Windows
    >> XP:
    >> "error code 31"
    >>
    >> http://support.microsoft.com/default...b;en-us;314060
    >>
    >> Use that.
    >>
    >> "Erica?" <Erica?@discussions.microsoft.com> wrote in message
    >> news:3187B07F-5A94-42C9-8B0A-421705465F29@xxxxxx
    >>

    >> >I can't play any games on my laptop, because for some reason my drive
    >> >isn't
    >> > working. I have Windows Vista but I don't have a disk because it was
    >> > already
    >> > on my laptop when I got it. I went to my drives to view what was going
    >> > on
    >> > and
    >> > I get this message: Windows cannot load the device driver for this
    >> > hardware.
    >> > The driver may be corrupted or missing. (Code 39) I don't know what
    >> > this
    >> > is
    >> > and I have never seen it before. The drive Optiarc CD-RW CRX880A ATA
    >> > Device
    >> > it has the picture of the drive and for some odd reason there's a
    >> > caution
    >> > sign on it.
    >> > Please help!!!
    >> > Thank You
    >>
    >>
    >>


      My System SpecsSystem Spec

  8. #7


    1mark Guest

    Re: My Disk Drive won't work

    these tips do not work to correct the problem . contacting the manufac is not
    going to resolve issue either. the problem is with the OS, in my case it is
    vista basic . i've uninstalled the device several times and rebooted. the
    same events occur. driver software does not function. . . . . . are there
    other possible ways to resolve this issue excluding previous posts.
    thank you.
    1mark

      My System SpecsSystem Spec

  9. #8


    cqui3 Guest

    Re: My Disk Drive won't work


    "1mark" <1mark@xxxxxx> a écrit dans le message de
    news:877F06C7-AA5B-44D5-BD90-2792F250B0B2@xxxxxx

    > these tips do not work to correct the problem . contacting the manufac is
    > not
    > going to resolve issue either. the problem is with the OS, in my case it
    > is
    > vista basic . i've uninstalled the device several times and rebooted. the
    > same events occur. driver software does not function. . . . . . are there
    > other possible ways to resolve this issue excluding previous posts.
    > thank you.
    > 1mark


    It would be unusual. Either you have a defective cable. Or the Hdrive has
    not been
    partined and formated - or you have not assigned a drive letter to the
    drive.

    But of course I have not read previous thread messages, so all of this may
    have
    already been said.


      My System SpecsSystem Spec

  10. #9


    DL Guest

    Re: My Disk Drive won't work

    Since this is a new thread I doubt anyone knows what you are refering to

    "1mark" <1mark@xxxxxx> wrote in message
    news:877F06C7-AA5B-44D5-BD90-2792F250B0B2@xxxxxx

    > these tips do not work to correct the problem . contacting the manufac is
    > not
    > going to resolve issue either. the problem is with the OS, in my case it
    > is
    > vista basic . i've uninstalled the device several times and rebooted. the
    > same events occur. driver software does not function. . . . . . are there
    > other possible ways to resolve this issue excluding previous posts.
    > thank you.
    > 1mark


      My System SpecsSystem Spec

  11. #10


    NECY2180 Guest

    Re: My Disk Drive won't work



    we have the same problem...that's why i join this vistaheads
    community...
    I hope the manufacture of VISTA can help us.


    --
    NECY2180
    Posted via http://www.vistaheads.com


      My System SpecsSystem Spec

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