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Vista - Problem caused by Motorola USB Modem

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Old 01-06-2008   #1 (permalink)
Ryan O in Pa


 
 

Problem caused by Motorola USB Modem

I can't get the drivers to install on vista for my new motorola cell phone,
so I can import music to the phone. I already tried going to motorola's
website and downloaded a newer version of the software, it still doesnt work.
The phone will not connect to the computer. Its a motorola v3m phone from
verizon wireless. Any one else seen this problem? have a fix?

My System SpecsSystem Spec
Old 01-06-2008   #2 (permalink)
MikeC


 
 

RE: Problem caused by Motorola USB Modem

I am having a similar problem with my Motorazr V3t phone.
I want to download music from iTunes on my computer to my Motorazr V3t
phone. When I connect my phone to a USB, I get the “Found New Hardware”
Message. Then I get “Windows Needs to Install Driver Software. Insert Disc
that came with phone.” Of course, no disc came with the phone. Then it
checks the internet for a solution and has me download a Windows Vista Update
(KB 940199). Then I get the message “Update does not apply to my system.”
What now?

--
Thanks, Mike


"Ryan O in Pa" wrote:
Quote:

> I can't get the drivers to install on vista for my new motorola cell phone,
> so I can import music to the phone. I already tried going to motorola's
> website and downloaded a newer version of the software, it still doesnt work.
> The phone will not connect to the computer. Its a motorola v3m phone from
> verizon wireless. Any one else seen this problem? have a fix?
My System SpecsSystem Spec
Old 01-07-2008   #3 (permalink)
Carlos


 
 

RE: Problem caused by Motorola USB Modem

Hi,
Go here http://developer.motorola.com/docstools/USB_Drivers/ and download
your drivers.
They are available both for 32-bit and 64-bit OSs.
I am using them on Vista x64 with my Motorola W510.
Please note that you will have to register, for free, before being able to
download them.
Carlos

"Ryan O in Pa" wrote:
Quote:

> I can't get the drivers to install on vista for my new motorola cell phone,
> so I can import music to the phone. I already tried going to motorola's
> website and downloaded a newer version of the software, it still doesnt work.
> The phone will not connect to the computer. Its a motorola v3m phone from
> verizon wireless. Any one else seen this problem? have a fix?
My System SpecsSystem Spec
Old 01-07-2008   #4 (permalink)
Ryan O in Pa


 
 

RE: Problem caused by Motorola USB Modem

Thanks for the reply. I traded the phone back in for a LG which works much
better.

"Carlos" wrote:
Quote:

> Hi,
> Go here http://developer.motorola.com/docstools/USB_Drivers/ and download
> your drivers.
> They are available both for 32-bit and 64-bit OSs.
> I am using them on Vista x64 with my Motorola W510.
> Please note that you will have to register, for free, before being able to
> download them.
> Carlos
>
> "Ryan O in Pa" wrote:
>
Quote:

> > I can't get the drivers to install on vista for my new motorola cell phone,
> > so I can import music to the phone. I already tried going to motorola's
> > website and downloaded a newer version of the software, it still doesnt work.
> > The phone will not connect to the computer. Its a motorola v3m phone from
> > verizon wireless. Any one else seen this problem? have a fix?
My System SpecsSystem Spec
Old 01-09-2008   #5 (permalink)
MikeC


 
 

RE: Problem caused by Motorola USB Modem

I downloaded that, but then I got an error message that says it "Encountered
a problem. Found Driver Software (USB Mass Storage Device), but the system
cannot find the file specified.
--


"Carlos" wrote:
Quote:

> Hi,
> Go here http://developer.motorola.com/docstools/USB_Drivers/ and download
> your drivers.
> They are available both for 32-bit and 64-bit OSs.
> I am using them on Vista x64 with my Motorola W510.
> Please note that you will have to register, for free, before being able to
> download them.
> Carlos
>
> "Ryan O in Pa" wrote:
>
Quote:

> > I can't get the drivers to install on vista for my new motorola cell phone,
> > so I can import music to the phone. I already tried going to motorola's
> > website and downloaded a newer version of the software, it still doesnt work.
> > The phone will not connect to the computer. Its a motorola v3m phone from
> > verizon wireless. Any one else seen this problem? have a fix?
My System SpecsSystem Spec
Old 01-09-2008   #6 (permalink)
Carlos


 
 

RE: Problem caused by Motorola USB Modem

Mike,
Motorola software should be installed without having the phone plugged on
the USB port first.
Reboot after driver installation and then plug in your mobile.
My wife has a V3 black and I have a W510 working in Vista x64 with those
drivers.
Carlos

"MikeC" wrote:
Quote:

> I downloaded that, but then I got an error message that says it "Encountered
> a problem. Found Driver Software (USB Mass Storage Device), but the system
> cannot find the file specified.
> --
>
>
> "Carlos" wrote:
>
Quote:

> > Hi,
> > Go here http://developer.motorola.com/docstools/USB_Drivers/ and download
> > your drivers.
> > They are available both for 32-bit and 64-bit OSs.
> > I am using them on Vista x64 with my Motorola W510.
> > Please note that you will have to register, for free, before being able to
> > download them.
> > Carlos
> >
> > "Ryan O in Pa" wrote:
> >
Quote:

> > > I can't get the drivers to install on vista for my new motorola cell phone,
> > > so I can import music to the phone. I already tried going to motorola's
> > > website and downloaded a newer version of the software, it still doesnt work.
> > > The phone will not connect to the computer. Its a motorola v3m phone from
> > > verizon wireless. Any one else seen this problem? have a fix?
My System SpecsSystem Spec
Old 01-10-2008   #7 (permalink)
MikeC


 
 

RE: Problem caused by Motorola USB Modem

Did exactly like you said but it still says it found the driver but
encountered a problem. I have the V3t with Vista 32.
--
Thanks, Mike


"Carlos" wrote:
Quote:

> Mike,
> Motorola software should be installed without having the phone plugged on
> the USB port first.
> Reboot after driver installation and then plug in your mobile.
> My wife has a V3 black and I have a W510 working in Vista x64 with those
> drivers.
> Carlos
>
> "MikeC" wrote:
>
Quote:

> > I downloaded that, but then I got an error message that says it "Encountered
> > a problem. Found Driver Software (USB Mass Storage Device), but the system
> > cannot find the file specified.
> > --
> >
> >
> > "Carlos" wrote:
> >
Quote:

> > > Hi,
> > > Go here http://developer.motorola.com/docstools/USB_Drivers/ and download
> > > your drivers.
> > > They are available both for 32-bit and 64-bit OSs.
> > > I am using them on Vista x64 with my Motorola W510.
> > > Please note that you will have to register, for free, before being able to
> > > download them.
> > > Carlos
> > >
> > > "Ryan O in Pa" wrote:
> > >
> > > > I can't get the drivers to install on vista for my new motorola cell phone,
> > > > so I can import music to the phone. I already tried going to motorola's
> > > > website and downloaded a newer version of the software, it still doesnt work.
> > > > The phone will not connect to the computer. Its a motorola v3m phone from
> > > > verizon wireless. Any one else seen this problem? have a fix?
My System SpecsSystem Spec
Old 05-13-2008   #8 (permalink)


vista ultimate x64
 
 

Re: Problem caused by Motorola USB Modem

Quote  Quote: Originally Posted by MikeC View Post
Did exactly like you said but it still says it found the driver but
encountered a problem. I have the V3t with Vista 32.
--
Thanks, Mike


"Carlos" wrote:
Quote:
> Mike,
> Motorola software should be installed without having the phone plugged on
> the USB port first.
> Reboot after driver installation and then plug in your mobile.
> My wife has a V3 black and I have a W510 working in Vista x64 with those
> drivers.
> Carlos
>
> "MikeC" wrote:
>
hey i just want to know what is going on with vista x64. i have vista ultimate and im trying to run a 3 moble broadband USB port thing. and it just wont work is there anything i can do.???

and how could 3 mobile (huch) or who ever makes the E220 modems not make it ready to use for vista x64 ???
what is going on anyone please help me !!!
My System SpecsSystem Spec
Old 06-12-2008   #9 (permalink)


Vista Ultimate x64
 
 

Re: Problem caused by Motorola USB Modem

HI!Somebody found Motorola SURFboard SB5100 driver for Vista x64 ?
Or no decision till now?
My System SpecsSystem Spec
Old 06-12-2008   #10 (permalink)
Nonny


 
 

Re: Problem caused by Motorola USB Modem

On Thu, 12 Jun 2008 14:39:43 -0500, feniks57 <guest@xxxxxx-email.com>
wrote:
Quote:

>
>HI!Somebody found Motorola SURFboard SB5100 driver for Vista x64 ?
>Or no decision till now?
There are Vista drivers for 5101 and 5120... have you tried them to
see if they'll work?
My System SpecsSystem Spec
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