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Vista - Epson V500 Scanner

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Old 02-04-2008   #1 (permalink)
Ike


 
 

Epson V500 Scanner

Recently installed an Epson V500 scanner on my system running Vista. It
worked okay for two days. I left the computer and the scanner on over night.
The next morning the preview function would not work. Epson support had me
check device manager, uninstall the software, download new driver, etc.
Nothing worked so they said it is the fault of the OS. Any ideas?

My System SpecsSystem Spec
Old 02-04-2008   #2 (permalink)
Colin Barnhorst


 
 

Re: Epson V500 Scanner

Epson isn't being very helpful?

"Ike" <Ike@xxxxxx> wrote in message
news:1346FDB1-6B43-4FAD-A832-C10C94D31D0C@xxxxxx
Quote:

> Recently installed an Epson V500 scanner on my system running Vista. It
> worked okay for two days. I left the computer and the scanner on over
> night.
> The next morning the preview function would not work. Epson support had
> me
> check device manager, uninstall the software, download new driver, etc.
> Nothing worked so they said it is the fault of the OS. Any ideas?
My System SpecsSystem Spec
Old 02-04-2008   #3 (permalink)
Ike


 
 

Re: Epson V500 Scanner

I had already done everything Epson suggested, and more. So no, they were of
no help.

"Colin Barnhorst" wrote:
Quote:

> Epson isn't being very helpful?
>
> "Ike" <Ike@xxxxxx> wrote in message
> news:1346FDB1-6B43-4FAD-A832-C10C94D31D0C@xxxxxx
Quote:

> > Recently installed an Epson V500 scanner on my system running Vista. It
> > worked okay for two days. I left the computer and the scanner on over
> > night.
> > The next morning the preview function would not work. Epson support had
> > me
> > check device manager, uninstall the software, download new driver, etc.
> > Nothing worked so they said it is the fault of the OS. Any ideas?
>
My System SpecsSystem Spec
Old 02-06-2008   #4 (permalink)
Cari \(MS-MVP\)


 
 

Re: Epson V500 Scanner

Do other devices work on that USB port?
--
Cari (MS-MVP) Printing & Imaging
www.coribright.com/windows

"Ike" <Ike@xxxxxx> wrote in message
news:B32DA8F4-F3CA-4484-AA0D-CB5D22813B76@xxxxxx
Quote:

>I had already done everything Epson suggested, and more. So no, they were
>of
> no help.
>
> "Colin Barnhorst" wrote:
>
Quote:

>> Epson isn't being very helpful?
>>
>> "Ike" <Ike@xxxxxx> wrote in message
>> news:1346FDB1-6B43-4FAD-A832-C10C94D31D0C@xxxxxx
Quote:

>> > Recently installed an Epson V500 scanner on my system running Vista.
>> > It
>> > worked okay for two days. I left the computer and the scanner on over
>> > night.
>> > The next morning the preview function would not work. Epson support
>> > had
>> > me
>> > check device manager, uninstall the software, download new driver, etc.
>> > Nothing worked so they said it is the fault of the OS. Any ideas?
>>
My System SpecsSystem Spec
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