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Vista - Digital Camera Driver

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Old 02-05-2008   #1 (permalink)
Tim


 
 

Digital Camera Driver

Vista appears to be incompatible with the driver for my Canon SD Powershot
1000.
Have searched Canon website, aand spoken to tech support. They say it is
MS's problem. Suggestions/

My System SpecsSystem Spec
Old 02-05-2008   #2 (permalink)
Mike Hall - MVP


 
 

Re: Digital Camera Driver

"Tim" <Tim@xxxxxx> wrote in message
news908CE3E-3099-4879-8EEB-050169238DC4@xxxxxx
Quote:

> Vista appears to be incompatible with the driver for my Canon SD Powershot
> 1000.
> Have searched Canon website, aand spoken to tech support. They say it is
> MS's problem. Suggestions/

Wrong way around. Your camera software is incompatible with Vista, that is
to say, Canon have failed to release drivers.

Try connecting the camera to the PC with the USB cable supplied. Vista
should detect the camera's memory card as a removable drive and give you
facilities to download the pictures..

--
Mike Hall - MVP
http://msmvps.com/blogs/mikehall/default.aspx




My System SpecsSystem Spec
Old 02-05-2008   #3 (permalink)
Pete Stavrakoglou


 
 

Re: Digital Camera Driver

"Tim" <Tim@xxxxxx> wrote in message
news908CE3E-3099-4879-8EEB-050169238DC4@xxxxxx
Quote:

> Vista appears to be incompatible with the driver for my Canon SD Powershot
> 1000.
> Have searched Canon website, aand spoken to tech support. They say it is
> MS's problem. Suggestions/
If Mike Hall's suggestion doesn't work for you you can simply use a card
reader to get your files from the memory card to your computer.


My System SpecsSystem Spec
Old 02-11-2008   #4 (permalink)
Tim


 
 

RE: Digital Camera Driver

I understand Mike's point, but Cannon insists that the MS Vista universal
drivers wre supposed to be compatible with the SD powershot 1000, so Cannon
is not planning to upgrade its driver.

I have tried (long before Mike's message) to connect the deive to my
Vista-based laptop via the USB Cable Cannon supplied, to no avail.

And while I appreciate Peter's suggestion, it should be my obligation to buy
a card reader to gain the functionality that Vista and Cannon both promised,
and that I have laready paid for, twice!!


"Tim" wrote:
Quote:

> Vista appears to be incompatible with the driver for my Canon SD Powershot
> 1000.
> Have searched Canon website, aand spoken to tech support. They say it is
> MS's problem. Suggestions/
My System SpecsSystem Spec
Old 02-11-2008   #5 (permalink)
Bob F.


 
 

Re: Digital Camera Driver

"Tim" <Tim@xxxxxx> wrote in message
news:8EBC22E7-3E48-4D6B-AB84-BB9A64E384BA@xxxxxx
Quote:

>I understand Mike's point, but Cannon insists that the MS Vista universal
> drivers wre supposed to be compatible with the SD powershot 1000, so
> Cannon
> is not planning to upgrade its driver.
>
> I have tried (long before Mike's message) to connect the deive to my
> Vista-based laptop via the USB Cable Cannon supplied, to no avail.
What happens? Do you get an error message? Any sign of the camera being
recognized? Pings? Does Device Manager show anything? I use my Canon SD600
often between my XP and Vista machines with no problem being recognized.
Did this ever work and stop? Is your camera in the right mode? (turned on
and switched into the computer attach mode (bottom most position on mine)).
Does The USB cable work with other USB devices? Does your USB work in
general with other devices? Did you try other USB ports?
Bob F.
Quote:

>
> And while I appreciate Peter's suggestion, it should be my obligation to
> buy
> a card reader to gain the functionality that Vista and Cannon both
> promised,
> and that I have laready paid for, twice!!
>
>
> "Tim" wrote:
>
Quote:

>> Vista appears to be incompatible with the driver for my Canon SD
>> Powershot
>> 1000.
>> Have searched Canon website, aand spoken to tech support. They say it is
>> MS's problem. Suggestions/

My System SpecsSystem Spec
Old 02-12-2008   #6 (permalink)
Mike Hall - MVP


 
 

Re: Digital Camera Driver

"Bob F." <bob@xxxxxx> wrote in message
news:ulsGSgRbIHA.1208@xxxxxx
Quote:

> "Tim" <Tim@xxxxxx> wrote in message
> news:8EBC22E7-3E48-4D6B-AB84-BB9A64E384BA@xxxxxx
Quote:

>>I understand Mike's point, but Cannon insists that the MS Vista universal
>> drivers wre supposed to be compatible with the SD powershot 1000, so
>> Cannon
>> is not planning to upgrade its driver.
>>
>> I have tried (long before Mike's message) to connect the deive to my
>> Vista-based laptop via the USB Cable Cannon supplied, to no avail.
>
> What happens? Do you get an error message? Any sign of the camera being
> recognized? Pings? Does Device Manager show anything? I use my Canon
> SD600 often between my XP and Vista machines with no problem being
> recognized. Did this ever work and stop? Is your camera in the right
> mode? (turned on and switched into the computer attach mode (bottom most
> position on mine)). Does The USB cable work with other USB devices? Does
> your USB work in general with other devices? Did you try other USB ports?
> Bob F.
>
Quote:

>>
>> And while I appreciate Peter's suggestion, it should be my obligation to
>> buy
>> a card reader to gain the functionality that Vista and Cannon both
>> promised,
>> and that I have laready paid for, twice!!
>>
>>
>> "Tim" wrote:
>>
Quote:

>>> Vista appears to be incompatible with the driver for my Canon SD
>>> Powershot
>>> 1000.
>>> Have searched Canon website, aand spoken to tech support. They say it
>>> is
>>> MS's problem. Suggestions/
>
>

After having connected the camera to the computer, double click on computer
to see if an extra removable drive has appeared..

Do other USB devices show up ok?

Also, get this update for Vista..

http://www.microsoft.com/downloads/d...displaylang=en


--
Mike Hall - MVP
http://msmvps.com/blogs/mikehall/default.aspx




My System SpecsSystem Spec
Old 02-25-2008   #7 (permalink)
karinafinny


 
 

Re: Digital Camera Driver


My Thinkpad has Windows Vista and it is not reading the camera at all
(not even as an external drive, anything)

Message when camera connected with USB and clicked "on"

"installing device driver software" -->

"device driver software was not successfully installed"

I was on the phone with Canon support for about an hour last week and
tried everything from installation to rebooting, etc. He said to "wait
around" for some new Vista/Canon updates - whatever that means!

Any advice would be great. I agree that it's stupid that I have to buy
a card reader just because Canon SD1000/Vista can't be compatible!


--
karinafinny
Posted via http://www.vistaheads.com

My System SpecsSystem Spec
Old 02-25-2008   #8 (permalink)
dev


 
 

Re: Digital Camera Driver

/karinafinny/ said:
Quote:

> My Thinkpad has Windows Vista and it is not reading the camera at all
> (not even as an external drive, anything)
>
> Message when camera connected with USB and clicked "on"
>
> "installing device driver software" -->
>
> "device driver software was not successfully installed"
>
> I was on the phone with Canon support for about an hour last week and
> tried everything from installation to rebooting, etc. He said to
> "wait around" for some new Vista/Canon updates - whatever that means!
>
>
> Any advice would be great. I agree that it's stupid that I have to
> buy a card reader just because Canon SD1000/Vista can't be
> compatible!
Card readers are dirt cheap, and use of same may save wear and tear on the
fragile USB plug cover. The card cover seems a bit more robust, but
that's on an A570 is, not the 1000.

Canon's WEB site says...
"Most Canon digital cameras that support the Picture Transfer Protocol
(PTP) standard will connect to PCs running Windows Vista and allow for
basic image transfer functionality. This includes all Canon digital
cameras produced in the last several years. Please see the table below
to see if your camera model is Vista compatible." The 1000 is not
listed as being INcompatible with Vista.

PTP-compatible cameras should require no special driver; just plug them
in, then turn on the camera. A drive letter appears in Windows
Explorer/My Computer. Apparently though, that isn't working for you.
My System SpecsSystem Spec
Old 02-25-2008   #9 (permalink)
karinafinny


 
 

Re: Digital Camera Driver


<<PTP-compatible cameras should require no special driver; just plug
them
in, then turn on the camera. A drive letter appears in Windows
Explorer/My Computer. Apparently though, that isn't working for you.>>

This isn't working for me and that's the strangest part.

So I guess it's a good advice/way of looking at it to buy a SD card
reader to "minimize wear and tear" of the USB drive. Is there a SD card
reader anyone recommends that's reliable for under $10 around?

Thanks


--
karinafinny
Posted via http://www.vistaheads.com

My System SpecsSystem Spec
Old 02-25-2008   #10 (permalink)
dev


 
 

Re: Digital Camera Driver

/karinafinny/ said:
Quote:

> PTP-compatible cameras should require no special driver; just plug
> them in, then turn on the camera. A drive letter appears in Windows
> Explorer/My Computer. Apparently though, that isn't working for
> you.
>
> This isn't working for me and that's the strangest part.
>
> So I guess it's a good advice/way of looking at it to buy a SD card
> reader to "minimize wear and tear" of the USB drive. Is there a SD
> card reader anyone recommends that's reliable for under $10 around?
A USB drive isn't the issue - the small, rubberized cover used to keep
dirt out of the camera's USB port is what I was referring to. They tend
to break, at the hinge.

For the card reader, check the Net to get a feel of what's available.
Readers often handle multi-formats, so be sure that yours is among
them.

Circuit City, Fry's, Best Buy, office outlets and other stores sell card
readers, and they're often on sale.
My System SpecsSystem Spec
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