Vista - Windows does recognise my PID for support.

02-09-2008

I bought a HP computer preloaded with windows Vista, I tried to email windows
regarding my error code being linked to their their Zune Product. I typed in
my PID as it shows in my system and their system says it is wrong. anyone
else having the same problem wiith Windows Support?
I did not even know what zune was or that it was linked with Windows so how
could I have downloaded any music from it? Besides what would be the point I
still have no sound.

02-09-2008

If you are typing in your product key that is not the same as the PID. To
find your PID press WinKey + Pause/Break and look in the lower left just
below "Windows Activation."

"moreta" <moreta@xxxxxx> wrote in message
news:C99AA1BD-8805-4DF9-8049-128206B02C47@xxxxxx

Quote:

>I bought a HP computer preloaded with windows Vista, I tried to email
>windows
> regarding my error code being linked to their their Zune Product. I typed
> in
> my PID as it shows in my system and their system says it is wrong. anyone
> else having the same problem wiith Windows Support?
> I did not even know what zune was or that it was linked with Windows so
> how
> could I have downloaded any music from it? Besides what would be the point
> I
> still have no sound.

02-09-2008

Hi,

Support for your HP computer needs to come from HP, not Microsoft. Your
Vista PID won't be recognized as valid by Microsoft for support purposes.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"moreta" <moreta@xxxxxx> wrote in message
news:C99AA1BD-8805-4DF9-8049-128206B02C47@xxxxxx

Quote:

>I bought a HP computer preloaded with windows Vista, I tried to email
>windows
> regarding my error code being linked to their their Zune Product. I typed
> in
> my PID as it shows in my system and their system says it is wrong. anyone
> else having the same problem wiith Windows Support?
> I did not even know what zune was or that it was linked with Windows so
> how
> could I have downloaded any music from it? Besides what would be the point
> I
> still have no sound.

02-10-2008

Thank you all problems have now been solved, nice to have support.

"Rick Rogers" wrote:

Quote:

> Hi,
>
> Support for your HP computer needs to come from HP, not Microsoft. Your
> Vista PID won't be recognized as valid by Microsoft for support purposes.
>
> --
> Best of Luck,
>
> Rick Rogers, aka "Nutcase" - Microsoft MVP
> http://mvp.support.microsoft.com/
> Windows help - www.rickrogers.org
> My thoughts http://rick-mvp.blogspot.com
>
> "moreta" <moreta@xxxxxx> wrote in message
> news:C99AA1BD-8805-4DF9-8049-128206B02C47@xxxxxx

Quote:

> >I bought a HP computer preloaded with windows Vista, I tried to email
> >windows
> > regarding my error code being linked to their their Zune Product. I typed
> > in
> > my PID as it shows in my system and their system says it is wrong. anyone
> > else having the same problem wiith Windows Support?
> > I did not even know what zune was or that it was linked with Windows so
> > how
> > could I have downloaded any music from it? Besides what would be the point
> > I
> > still have no sound.

>
>

02-09-2008	#1 (permalink)
moreta n/a posts	Windows does recognise my PID for support. I bought a HP computer preloaded with windows Vista, I tried to email windows regarding my error code being linked to their their Zune Product. I typed in my PID as it shows in my system and their system says it is wrong. anyone else having the same problem wiith Windows Support? I did not even know what zune was or that it was linked with Windows so how could I have downloaded any music from it? Besides what would be the point I still have no sound.
My System Specs

02-09-2008	#2 (permalink)
Colin Barnhorst n/a posts	Re: Windows does recognise my PID for support. If you are typing in your product key that is not the same as the PID. To find your PID press WinKey + Pause/Break and look in the lower left just below "Windows Activation." "moreta" <moreta@xxxxxx> wrote in message news:C99AA1BD-8805-4DF9-8049-128206B02C47@xxxxxx Quote: >I bought a HP computer preloaded with windows Vista, I tried to email >windows > regarding my error code being linked to their their Zune Product. I typed > in > my PID as it shows in my system and their system says it is wrong. anyone > else having the same problem wiith Windows Support? > I did not even know what zune was or that it was linked with Windows so > how > could I have downloaded any music from it? Besides what would be the point > I > still have no sound.
My System Specs

02-09-2008	#3 (permalink)
Rick Rogers n/a posts	Re: Windows does recognise my PID for support. Hi, Support for your HP computer needs to come from HP, not Microsoft. Your Vista PID won't be recognized as valid by Microsoft for support purposes. -- Best of Luck, Rick Rogers, aka "Nutcase" - Microsoft MVP http://mvp.support.microsoft.com/ Windows help - www.rickrogers.org My thoughts http://rick-mvp.blogspot.com "moreta" <moreta@xxxxxx> wrote in message news:C99AA1BD-8805-4DF9-8049-128206B02C47@xxxxxx Quote: >I bought a HP computer preloaded with windows Vista, I tried to email >windows > regarding my error code being linked to their their Zune Product. I typed > in > my PID as it shows in my system and their system says it is wrong. anyone > else having the same problem wiith Windows Support? > I did not even know what zune was or that it was linked with Windows so > how > could I have downloaded any music from it? Besides what would be the point > I > still have no sound.
My System Specs

02-10-2008	#4 (permalink)
moreta n/a posts	Re: Windows does recognise my PID for support. Thank you all problems have now been solved, nice to have support. "Rick Rogers" wrote: Quote: > Hi, > > Support for your HP computer needs to come from HP, not Microsoft. Your > Vista PID won't be recognized as valid by Microsoft for support purposes. > > -- > Best of Luck, > > Rick Rogers, aka "Nutcase" - Microsoft MVP > http://mvp.support.microsoft.com/ > Windows help - www.rickrogers.org > My thoughts http://rick-mvp.blogspot.com > > "moreta" <moreta@xxxxxx> wrote in message > news:C99AA1BD-8805-4DF9-8049-128206B02C47@xxxxxx Quote: > >I bought a HP computer preloaded with windows Vista, I tried to email > >windows > > regarding my error code being linked to their their Zune Product. I typed > > in > > my PID as it shows in my system and their system says it is wrong. anyone > > else having the same problem wiith Windows Support? > > I did not even know what zune was or that it was linked with Windows so > > how > > could I have downloaded any music from it? Besides what would be the point > > I > > still have no sound. > >
My System Specs

Similar Threads
Thread	Forum
Windows doesn't recognise partitioned pendrive	General Discussion
Windows mail won't recognise name & p/w	Vista mail
Messenger on Windows Mobile 6 doesn't recognise MS Office Communic	Live Messenger
Why doesn't Windows recognise my DVD burner?	Vista hardware & devices
Vista won't recognise Windows Mobile PDA (O2 XDA)	Vista hardware & devices