Vista Tutorial - PNP Prpblem

02-22-2008

I have a two month old Sony VAIO SZ650N laptop with Vista Business OS. It was
running soooo slow I ran the Norton Samantec PC optimization (disk cleanup
and several other temp file clean ups). Somehow the Vista plug and play
module is now missing and devise manager doesnâ€™t work (no drivers listed) and
I canâ€™t print or use any drivers to use usbs, Verizon wireless etccâ€¦When I
try to enable it in Services the error message the file cannot be found.
..Iâ€™ve been on the phone with Sony tech support twice yesterday for a total of
six hours and they want to me send it back for a total rebuild to fix the
plug and play missing module (their analysis). I just want the module if
possible so I can get back to work. Can anyone you help? Thanks, Gordon

02-22-2008

Gordon wrote:

Quote:

> I have a two month old Sony VAIO SZ650N laptop with Vista Business OS. It was
> running soooo slow I ran the Norton Samantec PC optimization (disk cleanup
> and several other temp file clean ups). Somehow the Vista plug and play
> module is now missing and devise manager doesnâ€™t work (no drivers listed) and
> I canâ€™t print or use any drivers to use usbs, Verizon wireless etccâ€¦When I
> try to enable it in Services the error message the file cannot be found.
> .Iâ€™ve been on the phone with Sony tech support twice yesterday for a total of
> six hours and they want to me send it back for a total rebuild to fix the
> plug and play missing module (their analysis). I just want the module if
> possible so I can get back to work. Can anyone you help? Thanks, Gordon

You must reinstall the OS from the Recovery Partition or from the
Recovery CDs/DVD that you burned when you purchased the computer.

Q

02-22-2008	#1 (permalink)
Gordon Guest n/a posts	PNP Prpblem I have a two month old Sony VAIO SZ650N laptop with Vista Business OS. It was running soooo slow I ran the Norton Samantec PC optimization (disk cleanup and several other temp file clean ups). Somehow the Vista plug and play module is now missing and devise manager doesnâ€™t work (no drivers listed) and I canâ€™t print or use any drivers to use usbs, Verizon wireless etccâ€¦When I try to enable it in Services the error message the file cannot be found. ..Iâ€™ve been on the phone with Sony tech support twice yesterday for a total of six hours and they want to me send it back for a total rebuild to fix the plug and play missing module (their analysis). I just want the module if possible so I can get back to work. Can anyone you help? Thanks, Gordon
My System Specs

02-22-2008	#2 (permalink)
Quaoar Guest n/a posts	Re: PNP Prpblem Gordon wrote: Quote: > I have a two month old Sony VAIO SZ650N laptop with Vista Business OS. It was > running soooo slow I ran the Norton Samantec PC optimization (disk cleanup > and several other temp file clean ups). Somehow the Vista plug and play > module is now missing and devise manager doesnâ€™t work (no drivers listed) and > I canâ€™t print or use any drivers to use usbs, Verizon wireless etccâ€¦When I > try to enable it in Services the error message the file cannot be found. > .Iâ€™ve been on the phone with Sony tech support twice yesterday for a total of > six hours and they want to me send it back for a total rebuild to fix the > plug and play missing module (their analysis). I just want the module if > possible so I can get back to work. Can anyone you help? Thanks, Gordon You must reinstall the OS from the Recovery Partition or from the Recovery CDs/DVD that you burned when you purchased the computer. Q
My System Specs