Windows Vista Forums

Encountered a critical problem and will restart in one minute

  1. #1


    Hume Guest

    Encountered a critical problem and will restart in one minute

    Hi there, quite a long winded explanation below, please bare with me!
    Had my laptop for a while now, always ran smoothly but now this message keep
    appearing:

    'Windows has encountered a critical problem and will restart automatically
    in one minute. Please save your work now.'

    At first i thought it was a problem with msn messenger, so i stopped it
    starting up using MsConfig. But the message is still coming up. It comes up
    when i try to log on using itunes, another message appears with it saying:

    'We could not complete your iTunes store request. A secure network
    connection could not be established.
    Make sure SSL 3.0 or TLS 1.0 is enabled in the Internet Options panel, then
    try again.'

    I'm pretty sure they are enabled, i checked a while ago. The message also
    comes up when i try to login to 4oD, 4 on Demand. It seems that everytime i
    try making a connection with a server the PC can't take it.
    I've read in another post about a guy who got the same message, he said he
    solved it by:

    'I have talked again with Microsoft support today and we have found the
    culprit.
    The problem is an ActiveX control used by some Banks in Brazil
    (Service for G-Buster Browser Defense - C:\PROGRA~1\GbPlugin
    \GbpSv.exe).

    This control has become corrupted and thus affect the Windows Vista
    cryptographic system which causes a problem that generates that error
    message and make the system restart in one minute.

    As there is no solution at this moment the recommended workaround was
    to log in Safe Mode and disable this ActiveX control.

    After doing this the error has disappeared and the system get back to
    normal state.'

    I don't know how to disable anything using safe mode as I am not so computer
    literate. It would be very helpful if someone could tell me a solution to me
    problem or give me a run through of how to use safe mode, etc

    thank you very much

    Lachie


      My System SpecsSystem Spec

  2. #2


    Diego Guest

    RE: Encountered a critical problem and will restart in one minute

    I have the same problem here. Not sure how to disable the Activex Controls
    and especially this one from the Bank.

    Hope to get rif of this relly soon or I'll install the old and good Debian
    Linux on this lap.


      My System SpecsSystem Spec

  3. #3


    Diego Guest

    RE: Encountered a critical problem and will restart in one minute

    Hey Lachie! Your question was really important to me. I was having the ame
    problem. Here was an Activex from Banco do Brasil.

    I got it!

    First you need to start in safe mode, pressing F8 after booting your system.
    Than you open Internet Explorer 7, go to "Tools", "Manage Addons". Choose
    from the box "Downloaded Activex Controls" and delete the one you think is
    causing problem. Than you can reboot and have fun.

    You woon't be able to acess the bank using Vista, but finally the message
    and the booting was solved.





      My System SpecsSystem Spec

Encountered a critical problem and will restart in one minute

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