Vista - Vista32, new driver? & USB Mouse/Keyboard not working

04-12-2008

Sorry to report, but I was never able to recover from this error.
PS2 mouse/kybd wouldn't work, even after enabling in Bios.
USB or PS2 worked fine on computer until Vista loaded, then locked.

ONLY resolution for me was to pull hd, install in another Dell, copy data,
and then wipe array and rebuild my computer. Hoping a clean build will
prevent problem that wiped successful running of Vista Ultimate for past 4
months.

Chris155 had excellent write-up... I sure hope Microsoft is reading what
they've done. I'm NOT real happy right now... and taxes have to be finished
by Tuesday!
Yes, I was just finishing mine when this happened. Sigh.

Good Luck, folks!

"Scott J. Stringfellow" wrote:

Quote:

> Yesterday my Vista32 Ultimate was working fine, this morning it was in
> Standby mode - not normal behavior, as I have backups & scanning running most
> of the night. Powered on and found mouse didn't work. After that keyboard
> failed. Worked on it, found it to be Win problem but not sure what. Reading
> here I may be victim of USB problem, though I've been running fine since
> Christmas. Tried Safe mode, no change. Eventually got it back to Last Good
> Config and it worked but before I could do a restore it loaded new device
> drivers for my USB, apparently 3 drivers - Generic USB Hub, USB Composite
> Device, & USB Human Interface. Once they loaded keyboard and mouse died and
> even a restore to Last Known Good hasn't fixed the problem. I also tried a
> ps2 connector keyboard & mouse and they didn't work either... not quite sure
> why there, as I thought that was different than USB, but hey... I don't know
> everything. (smile)
>
> Any thoughts, directions, assistance appreciated on how to get my system
> running again.
>
> Thanks!
>
> Scott

04-19-2008

There seems to be a lot of talk about the vista update KB938371 and it knocking out your mouse etc. Has anyone found a solution as yet?

04-19-2008

On Apr 9, 7:56ï¿½pm, Scott J. Stringfellow <Scott J.
Stringfel...@xxxxxx> wrote:

Quote:

> Yesterday my Vista32 Ultimate was working fine, this morning it was in
> Standby mode - not normal behavior, as I have backups & scanning running most
> of the night. ï¿½Powered on and found mouse didn't work. ï¿½After that keyboard
> failed. ï¿½Worked on it, found it to be Win problem but not sure what. ï¿½Reading
> here I may be victim of USB problem, though I've been running fine since
> Christmas. ï¿½Tried Safe mode, no change. ï¿½Eventually got itback to Last Good
> Config and it worked but before I could do a restore it loaded new device
> drivers for my USB, apparently 3 drivers - Generic USB Hub, USB Composite
> Device, & USB Human Interface. ï¿½Once they loaded keyboard and mouse died and
> even a restore to Last Known Good hasn't fixed the problem. ï¿½I also tried a
> ps2 connector keyboard & mouse and they didn't work either... not quite sure
> why there, as I thought that was different than USB, but hey... I don't know
> everything. (smile)
>
> Any thoughts, directions, assistance appreciated on how to get my system
> running again.
>
> Thanks!
>
> Scott

try system restore back to march it worked for me

04-28-2008

I am having the same problem. I didnot have a mouse after Windows updates. Uninstalled the updates and now I don't have a keyboard. Any help would be appreciated. Before uninstall system restore would not work and last known good boot was useless as is safe mode.

04-28-2008

After my son inadvertently pushed the restart and install updates button (xp would change user now you must push the arrow at the end of the line)trying to get to his profile my computer hasn't been the same (No Mouse) .

Option number 3 worked like a charm for me ... outside of the Warning about Microsoft not being able to verify the driver it went PERFECTLY !!!

What a joke Microsoft can't verify it's own drivers !

THANK YOU VERY MUCH you saved me lotsa grief and aggravation .

04-12-2008	#21 (permalink)
Scott J. Stringfellow n/a posts	RE: Vista32, new driver? & USB Mouse/Keyboard not working Sorry to report, but I was never able to recover from this error. PS2 mouse/kybd wouldn't work, even after enabling in Bios. USB or PS2 worked fine on computer until Vista loaded, then locked. ONLY resolution for me was to pull hd, install in another Dell, copy data, and then wipe array and rebuild my computer. Hoping a clean build will prevent problem that wiped successful running of Vista Ultimate for past 4 months. Chris155 had excellent write-up... I sure hope Microsoft is reading what they've done. I'm NOT real happy right now... and taxes have to be finished by Tuesday! Yes, I was just finishing mine when this happened. Sigh. Good Luck, folks! "Scott J. Stringfellow" wrote: Quote: > Yesterday my Vista32 Ultimate was working fine, this morning it was in > Standby mode - not normal behavior, as I have backups & scanning running most > of the night. Powered on and found mouse didn't work. After that keyboard > failed. Worked on it, found it to be Win problem but not sure what. Reading > here I may be victim of USB problem, though I've been running fine since > Christmas. Tried Safe mode, no change. Eventually got it back to Last Good > Config and it worked but before I could do a restore it loaded new device > drivers for my USB, apparently 3 drivers - Generic USB Hub, USB Composite > Device, & USB Human Interface. Once they loaded keyboard and mouse died and > even a restore to Last Known Good hasn't fixed the problem. I also tried a > ps2 connector keyboard & mouse and they didn't work either... not quite sure > why there, as I thought that was different than USB, but hey... I don't know > everything. (smile) > > Any thoughts, directions, assistance appreciated on how to get my system > running again. > > Thanks! > > Scott
My System Specs

04-19-2008	#22 (permalink)
Dave Gamlen n/a posts	Vista update and mouse disappears There seems to be a lot of talk about the vista update KB938371 and it knocking out your mouse etc. Has anyone found a solution as yet?
My System Specs

04-19-2008	#23 (permalink)
iconblade n/a posts	Re: Vista32, new driver? & USB Mouse/Keyboard not working On Apr 9, 7:56ï¿½pm, Scott J. Stringfellow <Scott J. Stringfel...@xxxxxx> wrote: Quote: > Yesterday my Vista32 Ultimate was working fine, this morning it was in > Standby mode - not normal behavior, as I have backups & scanning running most > of the night. ï¿½Powered on and found mouse didn't work. ï¿½After that keyboard > failed. ï¿½Worked on it, found it to be Win problem but not sure what. ï¿½Reading > here I may be victim of USB problem, though I've been running fine since > Christmas. ï¿½Tried Safe mode, no change. ï¿½Eventually got itback to Last Good > Config and it worked but before I could do a restore it loaded new device > drivers for my USB, apparently 3 drivers - Generic USB Hub, USB Composite > Device, & USB Human Interface. ï¿½Once they loaded keyboard and mouse died and > even a restore to Last Known Good hasn't fixed the problem. ï¿½I also tried a > ps2 connector keyboard & mouse and they didn't work either... not quite sure > why there, as I thought that was different than USB, but hey... I don't know > everything. (smile) > > Any thoughts, directions, assistance appreciated on how to get my system > running again. > > Thanks! > > Scott try system restore back to march it worked for me
My System Specs

04-28-2008	#24 (permalink)
Penny Deason n/a posts	mouse and keyboard I am having the same problem. I didnot have a mouse after Windows updates. Uninstalled the updates and now I don't have a keyboard. Any help would be appreciated. Before uninstall system restore would not work and last known good boot was useless as is safe mode.
My System Specs

04-28-2008	#25 (permalink)
Mike S. n/a posts	IT WORKED !!! After my son inadvertently pushed the restart and install updates button (xp would change user now you must push the arrow at the end of the line)trying to get to his profile my computer hasn't been the same (No Mouse) . Option number 3 worked like a charm for me ... outside of the Warning about Microsoft not being able to verify the driver it went PERFECTLY !!! What a joke Microsoft can't verify it's own drivers ! THANK YOU VERY MUCH you saved me lotsa grief and aggravation .
My System Specs

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