Windows Vista Forums

sound problem

  1. #11


    Vanokat Guest

    Re: sound problem

    Hi Colin - OK I am sitting here listening to music - quite loudly and with no
    problems what so ever after I did the clean boot thing. Only trouble is I
    have yet to determine which program is the cause. Half my issue is I am stuck
    on Windows ME. I had my old computer for 6 years or so. Having lots of
    trouble getting used to Vista. Where can I locate a list like I had for ME
    that tells me what I have to have running. There is alot of stuff running
    (Thanks to my 3 teenage sons) I do not know what is what.
    Thanks for your help and time.
    Kat

    "Colin Barnhorst" wrote:

    > Do a clean boot and see if the problem persists. That will rule out a third
    > party program causing the issue.
    >
    > http://support.microsoft.com/kb/331796
    >
    > "Vanokat" <Vanokat@xxxxxx> wrote in message
    > news:4916E476-C6E1-4CF3-B7D7-2671743E9FB3@xxxxxx

    > >
    > > OK Under system type it says - 32 bit OS
    > >
    > > I DL the Realtek driver from the link you provided - it actually helped
    > > somewhat but still cracks and breaks up when I open a program.
    > >
    > >
    > > "Colin Barnhorst" wrote:
    > >

    > >> It will tell you on the system properties page under "System Type" if you
    > >> are using VHP x64. Right click on Computer and choose Properties.
    > >>
    > >> "Vanokat" <Vanokat@xxxxxx> wrote in message
    > >> news:C677E8CC-4300-47BD-B847-E5D711FD2AFA@xxxxxx
    > >> > Don't know 86 or 64
    > >> > System Info says... Windows Vista Home Premium
    > >> > Version: Multiprocessor Free 6.0.6000
    > >> >
    > >> > Will check out link. Thanks
    > >> >
    > >> > "Colin Barnhorst" wrote:
    > >> >
    > >> >> What edition of Vista and is it x86 or x64?
    > >> >>
    > >> >> Cal Bear reports in the next thread that new software came out today:
    > >> >> http://www.realtek.com.tw/downloads/...&GetDown=false
    > >> >>
    > >> >> Get it from your computer or motherboard manufacturer if you can or
    > >> >> use
    > >> >> the
    > >> >> link provided here.
    > >> >>
    > >> >> Post back on the results.
    > >> >>
    > >> >> "Vanokat" <Vanokat@xxxxxx> wrote in message
    > >> >> news:8B41D00E-9E9F-4AD5-A54E-4CBE61E6EE8B@xxxxxx
    > >> >> >
    > >> >> > Gee that was easy enough - I knew that but forgot...
    > >> >> > Its Realtek Kigh Def. audio
    > >> >> >
    > >> >> > "Colin Barnhorst" wrote:
    > >> >> >
    > >> >> >> Look in the device manager. As usual in Vista, just click on the
    > >> >> >> Start
    > >> >> >> Orb
    > >> >> >> and type "device manager" in Start/Search and hit Enter. Look down
    > >> >> >> the
    > >> >> >> list
    > >> >> >> to "Sound, video and game controller" and expand (click the plus).
    > >> >> >> If
    > >> >> >> you
    > >> >> >> right click on the device name and choose properties you can get
    > >> >> >> further
    > >> >> >> details. Post back with the info.
    > >> >> >>
    > >> >> >>
    > >> >> >> "Vanokat" <Vanokat@xxxxxx> wrote in message
    > >> >> >> news:0F1397AA-8C39-4AD7-97A1-A7F24C8CF9A8@xxxxxx
    > >> >> >> >
    > >> >> >> >
    > >> >> >> > "Colin Barnhorst" wrote:
    > >> >> >> >
    > >> >> >> >> You need to fill us in on what computer, operating system, and
    > >> >> >> >> sound
    > >> >> >> >> card
    > >> >> >> >> you are using.
    > >> >> >> >>
    > >> >> >> >> "Vanokat" <Vanokat@xxxxxx> wrote in message
    > >> >> >> >> news:6EA23171-E19F-4180-980B-7A41C3D12AB2@xxxxxx
    > >> >> >> >> >I am having problems with the sound on Vista. Music plays fine
    > >> >> >> >> >until
    > >> >> >> >> >I
    > >> >> >> >> >open
    > >> >> >> >> > anything else. If anything is loading music is severely
    > >> >> >> >> > distorted. I
    > >> >> >> >> > have
    > >> >> >> >> > updated eveything there is. I cannot listen to any music on
    > >> >> >> >> > Myspace
    > >> >> >> >> > or
    > >> >> >> >> > watch
    > >> >> >> >> > any videos on Youtube...HELP!
    > >> >> >> >> I am using a HP desktop with Vista
    > >> >> >> > How do I locate what kind of sound card??
    > >> >> >>
    > >> >>
    > >>
    >

      My System SpecsSystem Spec

  2. #12


    Colin Barnhorst Guest

    Re: sound problem

    Windows Defender will show the list (type "defender" in Start/Search and
    choose Software Explorer under Tools) and the programs you disabled are on
    the Startup tab on the System Configuration Utility (msconfig). As the KB
    describes, the idea is to enable programs one by one and reboot until the
    problem returns. That will identify the culprit. At that point you can
    look for updates for the culprit or leave it disabled (or uninstall it).

    "Vanokat" <Vanokat@xxxxxx> wrote in message
    news:EE0A5CD3-FD4D-45A9-A3F9-1E63B589362E@xxxxxx

    > Hi Colin - OK I am sitting here listening to music - quite loudly and with
    > no
    > problems what so ever after I did the clean boot thing. Only trouble is I
    > have yet to determine which program is the cause. Half my issue is I am
    > stuck
    > on Windows ME. I had my old computer for 6 years or so. Having lots of
    > trouble getting used to Vista. Where can I locate a list like I had for ME
    > that tells me what I have to have running. There is alot of stuff running
    > (Thanks to my 3 teenage sons) I do not know what is what.
    > Thanks for your help and time.
    > Kat
    >
    > "Colin Barnhorst" wrote:
    >

    >> Do a clean boot and see if the problem persists. That will rule out a
    >> third
    >> party program causing the issue.
    >>
    >> http://support.microsoft.com/kb/331796
    >>
    >> "Vanokat" <Vanokat@xxxxxx> wrote in message
    >> news:4916E476-C6E1-4CF3-B7D7-2671743E9FB3@xxxxxx

    >> >
    >> > OK Under system type it says - 32 bit OS
    >> >
    >> > I DL the Realtek driver from the link you provided - it actually helped
    >> > somewhat but still cracks and breaks up when I open a program.
    >> >
    >> >
    >> > "Colin Barnhorst" wrote:
    >> >
    >> >> It will tell you on the system properties page under "System Type" if
    >> >> you
    >> >> are using VHP x64. Right click on Computer and choose Properties.
    >> >>
    >> >> "Vanokat" <Vanokat@xxxxxx> wrote in message
    >> >> news:C677E8CC-4300-47BD-B847-E5D711FD2AFA@xxxxxx
    >> >> > Don't know 86 or 64
    >> >> > System Info says... Windows Vista Home Premium
    >> >> > Version: Multiprocessor Free 6.0.6000
    >> >> >
    >> >> > Will check out link. Thanks
    >> >> >
    >> >> > "Colin Barnhorst" wrote:
    >> >> >
    >> >> >> What edition of Vista and is it x86 or x64?
    >> >> >>
    >> >> >> Cal Bear reports in the next thread that new software came out
    >> >> >> today:
    >> >> >> http://www.realtek.com.tw/downloads/...&GetDown=false
    >> >> >>
    >> >> >> Get it from your computer or motherboard manufacturer if you can or
    >> >> >> use
    >> >> >> the
    >> >> >> link provided here.
    >> >> >>
    >> >> >> Post back on the results.
    >> >> >>
    >> >> >> "Vanokat" <Vanokat@xxxxxx> wrote in message
    >> >> >> news:8B41D00E-9E9F-4AD5-A54E-4CBE61E6EE8B@xxxxxx
    >> >> >> >
    >> >> >> > Gee that was easy enough - I knew that but forgot...
    >> >> >> > Its Realtek Kigh Def. audio
    >> >> >> >
    >> >> >> > "Colin Barnhorst" wrote:
    >> >> >> >
    >> >> >> >> Look in the device manager. As usual in Vista, just click on
    >> >> >> >> the
    >> >> >> >> Start
    >> >> >> >> Orb
    >> >> >> >> and type "device manager" in Start/Search and hit Enter. Look
    >> >> >> >> down
    >> >> >> >> the
    >> >> >> >> list
    >> >> >> >> to "Sound, video and game controller" and expand (click the
    >> >> >> >> plus).
    >> >> >> >> If
    >> >> >> >> you
    >> >> >> >> right click on the device name and choose properties you can get
    >> >> >> >> further
    >> >> >> >> details. Post back with the info.
    >> >> >> >>
    >> >> >> >>
    >> >> >> >> "Vanokat" <Vanokat@xxxxxx> wrote in message
    >> >> >> >> news:0F1397AA-8C39-4AD7-97A1-A7F24C8CF9A8@xxxxxx
    >> >> >> >> >
    >> >> >> >> >
    >> >> >> >> > "Colin Barnhorst" wrote:
    >> >> >> >> >
    >> >> >> >> >> You need to fill us in on what computer, operating system,
    >> >> >> >> >> and
    >> >> >> >> >> sound
    >> >> >> >> >> card
    >> >> >> >> >> you are using.
    >> >> >> >> >>
    >> >> >> >> >> "Vanokat" <Vanokat@xxxxxx> wrote in
    >> >> >> >> >> message
    >> >> >> >> >> news:6EA23171-E19F-4180-980B-7A41C3D12AB2@xxxxxx
    >> >> >> >> >> >I am having problems with the sound on Vista. Music plays
    >> >> >> >> >> >fine
    >> >> >> >> >> >until
    >> >> >> >> >> >I
    >> >> >> >> >> >open
    >> >> >> >> >> > anything else. If anything is loading music is severely
    >> >> >> >> >> > distorted. I
    >> >> >> >> >> > have
    >> >> >> >> >> > updated eveything there is. I cannot listen to any music on
    >> >> >> >> >> > Myspace
    >> >> >> >> >> > or
    >> >> >> >> >> > watch
    >> >> >> >> >> > any videos on Youtube...HELP!
    >> >> >> >> >> I am using a HP desktop with Vista
    >> >> >> >> > How do I locate what kind of sound card??
    >> >> >> >>
    >> >> >>
    >> >>
    >>

      My System SpecsSystem Spec

  3. #13


    Vanokat Guest

    Re: sound problem

    You are making me too smart for my own good here... I think the culprit is my
    AV which is Defender Pro. I am still working on this as time allows - my
    world is a crazy one.


    "Colin Barnhorst" wrote:

    > Windows Defender will show the list (type "defender" in Start/Search and
    > choose Software Explorer under Tools) and the programs you disabled are on
    > the Startup tab on the System Configuration Utility (msconfig). As the KB
    > describes, the idea is to enable programs one by one and reboot until the
    > problem returns. That will identify the culprit. At that point you can
    > look for updates for the culprit or leave it disabled (or uninstall it).
    >
    > "Vanokat" <Vanokat@xxxxxx> wrote in message
    > news:EE0A5CD3-FD4D-45A9-A3F9-1E63B589362E@xxxxxx

    > > Hi Colin - OK I am sitting here listening to music - quite loudly and with
    > > no
    > > problems what so ever after I did the clean boot thing. Only trouble is I
    > > have yet to determine which program is the cause. Half my issue is I am
    > > stuck
    > > on Windows ME. I had my old computer for 6 years or so. Having lots of
    > > trouble getting used to Vista. Where can I locate a list like I had for ME
    > > that tells me what I have to have running. There is alot of stuff running
    > > (Thanks to my 3 teenage sons) I do not know what is what.
    > > Thanks for your help and time.
    > > Kat
    > >
    > > "Colin Barnhorst" wrote:
    > >

    > >> Do a clean boot and see if the problem persists. That will rule out a
    > >> third
    > >> party program causing the issue.
    > >>
    > >> http://support.microsoft.com/kb/331796
    > >>
    > >> "Vanokat" <Vanokat@xxxxxx> wrote in message
    > >> news:4916E476-C6E1-4CF3-B7D7-2671743E9FB3@xxxxxx
    > >> >
    > >> > OK Under system type it says - 32 bit OS
    > >> >
    > >> > I DL the Realtek driver from the link you provided - it actually helped
    > >> > somewhat but still cracks and breaks up when I open a program.
    > >> >
    > >> >
    > >> > "Colin Barnhorst" wrote:
    > >> >
    > >> >> It will tell you on the system properties page under "System Type" if
    > >> >> you
    > >> >> are using VHP x64. Right click on Computer and choose Properties.
    > >> >>
    > >> >> "Vanokat" <Vanokat@xxxxxx> wrote in message
    > >> >> news:C677E8CC-4300-47BD-B847-E5D711FD2AFA@xxxxxx
    > >> >> > Don't know 86 or 64
    > >> >> > System Info says... Windows Vista Home Premium
    > >> >> > Version: Multiprocessor Free 6.0.6000
    > >> >> >
    > >> >> > Will check out link. Thanks
    > >> >> >
    > >> >> > "Colin Barnhorst" wrote:
    > >> >> >
    > >> >> >> What edition of Vista and is it x86 or x64?
    > >> >> >>
    > >> >> >> Cal Bear reports in the next thread that new software came out
    > >> >> >> today:
    > >> >> >> http://www.realtek.com.tw/downloads/...&GetDown=false
    > >> >> >>
    > >> >> >> Get it from your computer or motherboard manufacturer if you can or
    > >> >> >> use
    > >> >> >> the
    > >> >> >> link provided here.
    > >> >> >>
    > >> >> >> Post back on the results.
    > >> >> >>
    > >> >> >> "Vanokat" <Vanokat@xxxxxx> wrote in message
    > >> >> >> news:8B41D00E-9E9F-4AD5-A54E-4CBE61E6EE8B@xxxxxx
    > >> >> >> >
    > >> >> >> > Gee that was easy enough - I knew that but forgot...
    > >> >> >> > Its Realtek Kigh Def. audio
    > >> >> >> >
    > >> >> >> > "Colin Barnhorst" wrote:
    > >> >> >> >
    > >> >> >> >> Look in the device manager. As usual in Vista, just click on
    > >> >> >> >> the
    > >> >> >> >> Start
    > >> >> >> >> Orb
    > >> >> >> >> and type "device manager" in Start/Search and hit Enter. Look
    > >> >> >> >> down
    > >> >> >> >> the
    > >> >> >> >> list
    > >> >> >> >> to "Sound, video and game controller" and expand (click the
    > >> >> >> >> plus).
    > >> >> >> >> If
    > >> >> >> >> you
    > >> >> >> >> right click on the device name and choose properties you can get
    > >> >> >> >> further
    > >> >> >> >> details. Post back with the info.
    > >> >> >> >>
    > >> >> >> >>
    > >> >> >> >> "Vanokat" <Vanokat@xxxxxx> wrote in message
    > >> >> >> >> news:0F1397AA-8C39-4AD7-97A1-A7F24C8CF9A8@xxxxxx
    > >> >> >> >> >
    > >> >> >> >> >
    > >> >> >> >> > "Colin Barnhorst" wrote:
    > >> >> >> >> >
    > >> >> >> >> >> You need to fill us in on what computer, operating system,
    > >> >> >> >> >> and
    > >> >> >> >> >> sound
    > >> >> >> >> >> card
    > >> >> >> >> >> you are using.
    > >> >> >> >> >>
    > >> >> >> >> >> "Vanokat" <Vanokat@xxxxxx> wrote in
    > >> >> >> >> >> message
    > >> >> >> >> >> news:6EA23171-E19F-4180-980B-7A41C3D12AB2@xxxxxx
    > >> >> >> >> >> >I am having problems with the sound on Vista. Music plays
    > >> >> >> >> >> >fine
    > >> >> >> >> >> >until
    > >> >> >> >> >> >I
    > >> >> >> >> >> >open
    > >> >> >> >> >> > anything else. If anything is loading music is severely
    > >> >> >> >> >> > distorted. I
    > >> >> >> >> >> > have
    > >> >> >> >> >> > updated eveything there is. I cannot listen to any music on
    > >> >> >> >> >> > Myspace
    > >> >> >> >> >> > or
    > >> >> >> >> >> > watch
    > >> >> >> >> >> > any videos on Youtube...HELP!
    > >> >> >> >> >> I am using a HP desktop with Vista
    > >> >> >> >> > How do I locate what kind of sound card??
    > >> >> >> >>
    > >> >> >>
    > >> >>
    > >>
    >

      My System SpecsSystem Spec

  4. #14


    Colin Barnhorst Guest

    Re: sound problem

    You can always uninstall it and temporarily install AVG or Avast free
    editions while you are troubleshooting.

    "Vanokat" <Vanokat@xxxxxx> wrote in message
    news:6A5C7474-96FE-49F2-9A6A-C1394CF68E93@xxxxxx

    > You are making me too smart for my own good here... I think the culprit is
    > my
    > AV which is Defender Pro. I am still working on this as time allows - my
    > world is a crazy one.
    >
    >
    > "Colin Barnhorst" wrote:
    >

    >> Windows Defender will show the list (type "defender" in Start/Search and
    >> choose Software Explorer under Tools) and the programs you disabled are
    >> on
    >> the Startup tab on the System Configuration Utility (msconfig). As the
    >> KB
    >> describes, the idea is to enable programs one by one and reboot until the
    >> problem returns. That will identify the culprit. At that point you can
    >> look for updates for the culprit or leave it disabled (or uninstall it).
    >>
    >> "Vanokat" <Vanokat@xxxxxx> wrote in message
    >> news:EE0A5CD3-FD4D-45A9-A3F9-1E63B589362E@xxxxxx

    >> > Hi Colin - OK I am sitting here listening to music - quite loudly and
    >> > with
    >> > no
    >> > problems what so ever after I did the clean boot thing. Only trouble is
    >> > I
    >> > have yet to determine which program is the cause. Half my issue is I am
    >> > stuck
    >> > on Windows ME. I had my old computer for 6 years or so. Having lots of
    >> > trouble getting used to Vista. Where can I locate a list like I had for
    >> > ME
    >> > that tells me what I have to have running. There is alot of stuff
    >> > running
    >> > (Thanks to my 3 teenage sons) I do not know what is what.
    >> > Thanks for your help and time.
    >> > Kat
    >> >
    >> > "Colin Barnhorst" wrote:
    >> >
    >> >> Do a clean boot and see if the problem persists. That will rule out a
    >> >> third
    >> >> party program causing the issue.
    >> >>
    >> >> http://support.microsoft.com/kb/331796
    >> >>
    >> >> "Vanokat" <Vanokat@xxxxxx> wrote in message
    >> >> news:4916E476-C6E1-4CF3-B7D7-2671743E9FB3@xxxxxx
    >> >> >
    >> >> > OK Under system type it says - 32 bit OS
    >> >> >
    >> >> > I DL the Realtek driver from the link you provided - it actually
    >> >> > helped
    >> >> > somewhat but still cracks and breaks up when I open a program.
    >> >> >
    >> >> >
    >> >> > "Colin Barnhorst" wrote:
    >> >> >
    >> >> >> It will tell you on the system properties page under "System Type"
    >> >> >> if
    >> >> >> you
    >> >> >> are using VHP x64. Right click on Computer and choose Properties.
    >> >> >>
    >> >> >> "Vanokat" <Vanokat@xxxxxx> wrote in message
    >> >> >> news:C677E8CC-4300-47BD-B847-E5D711FD2AFA@xxxxxx
    >> >> >> > Don't know 86 or 64
    >> >> >> > System Info says... Windows Vista Home Premium
    >> >> >> > Version: Multiprocessor Free 6.0.6000
    >> >> >> >
    >> >> >> > Will check out link. Thanks
    >> >> >> >
    >> >> >> > "Colin Barnhorst" wrote:
    >> >> >> >
    >> >> >> >> What edition of Vista and is it x86 or x64?
    >> >> >> >>
    >> >> >> >> Cal Bear reports in the next thread that new software came out
    >> >> >> >> today:
    >> >> >> >> http://www.realtek.com.tw/downloads/...&GetDown=false
    >> >> >> >>
    >> >> >> >> Get it from your computer or motherboard manufacturer if you can
    >> >> >> >> or
    >> >> >> >> use
    >> >> >> >> the
    >> >> >> >> link provided here.
    >> >> >> >>
    >> >> >> >> Post back on the results.
    >> >> >> >>
    >> >> >> >> "Vanokat" <Vanokat@xxxxxx> wrote in message
    >> >> >> >> news:8B41D00E-9E9F-4AD5-A54E-4CBE61E6EE8B@xxxxxx
    >> >> >> >> >
    >> >> >> >> > Gee that was easy enough - I knew that but forgot...
    >> >> >> >> > Its Realtek Kigh Def. audio
    >> >> >> >> >
    >> >> >> >> > "Colin Barnhorst" wrote:
    >> >> >> >> >
    >> >> >> >> >> Look in the device manager. As usual in Vista, just click on
    >> >> >> >> >> the
    >> >> >> >> >> Start
    >> >> >> >> >> Orb
    >> >> >> >> >> and type "device manager" in Start/Search and hit Enter.
    >> >> >> >> >> Look
    >> >> >> >> >> down
    >> >> >> >> >> the
    >> >> >> >> >> list
    >> >> >> >> >> to "Sound, video and game controller" and expand (click the
    >> >> >> >> >> plus).
    >> >> >> >> >> If
    >> >> >> >> >> you
    >> >> >> >> >> right click on the device name and choose properties you can
    >> >> >> >> >> get
    >> >> >> >> >> further
    >> >> >> >> >> details. Post back with the info.
    >> >> >> >> >>
    >> >> >> >> >>
    >> >> >> >> >> "Vanokat" <Vanokat@xxxxxx> wrote in
    >> >> >> >> >> message
    >> >> >> >> >> news:0F1397AA-8C39-4AD7-97A1-A7F24C8CF9A8@xxxxxx
    >> >> >> >> >> >
    >> >> >> >> >> >
    >> >> >> >> >> > "Colin Barnhorst" wrote:
    >> >> >> >> >> >
    >> >> >> >> >> >> You need to fill us in on what computer, operating system,
    >> >> >> >> >> >> and
    >> >> >> >> >> >> sound
    >> >> >> >> >> >> card
    >> >> >> >> >> >> you are using.
    >> >> >> >> >> >>
    >> >> >> >> >> >> "Vanokat" <Vanokat@xxxxxx> wrote in
    >> >> >> >> >> >> message
    >> >> >> >> >> >> news:6EA23171-E19F-4180-980B-7A41C3D12AB2@xxxxxx
    >> >> >> >> >> >> >I am having problems with the sound on Vista. Music plays
    >> >> >> >> >> >> >fine
    >> >> >> >> >> >> >until
    >> >> >> >> >> >> >I
    >> >> >> >> >> >> >open
    >> >> >> >> >> >> > anything else. If anything is loading music is severely
    >> >> >> >> >> >> > distorted. I
    >> >> >> >> >> >> > have
    >> >> >> >> >> >> > updated eveything there is. I cannot listen to any music
    >> >> >> >> >> >> > on
    >> >> >> >> >> >> > Myspace
    >> >> >> >> >> >> > or
    >> >> >> >> >> >> > watch
    >> >> >> >> >> >> > any videos on Youtube...HELP!
    >> >> >> >> >> >> I am using a HP desktop with Vista
    >> >> >> >> >> > How do I locate what kind of sound card??
    >> >> >> >> >>
    >> >> >> >>
    >> >> >>
    >> >>
    >>

      My System SpecsSystem Spec

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