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Vista - Drivers Gone After SP1 Failure

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Old 06-23-2008   #1 (permalink)
Steve Wade


 
 

Drivers Gone After SP1 Failure

I have an HP Pavillion m8020n desktop with Vista Home Premium. After trying
to resolve a number of minor problems HP convinced me to upgrade to SP1.
After running for many hours the install failed. After that failure I started
getting prompted to install many different hardware drivers including my HP
Media Drive, Ieee controller etc. I bypassed these and evything seemed to
work so the next time I got asked to install a driver I selected "Don't ask
me this anymore". Well since then Vista will not recognize any new devices
including my media drive, printers, MP3 player, wireless keyboard and mouse
or the advanced features of my monitor (sound). I tried to recover the
drivers using the system restore wizard. Syas everything worked but still no
devices.

Tried to recover from a restore point but I don't seem to have any.

ANy ideas short of recovering the system to manufacturers defaults (BY the
way I also have not been able to run a backup).

My System SpecsSystem Spec
Old 06-24-2008   #2 (permalink)
Colin Barnhorst


 
 

Re: Drivers Gone After SP1 Failure

Use the free MS support site for SP1 and see if they can get you going
without having to restore.
https://support.microsoft.com/oas/de...spx?prid=11274

"Steve Wade" <SteveWade@xxxxxx> wrote in message
news:C2998378-2FCC-4345-80F2-8E3574D4D1FF@xxxxxx
Quote:

>I have an HP Pavillion m8020n desktop with Vista Home Premium. After trying
> to resolve a number of minor problems HP convinced me to upgrade to SP1.
> After running for many hours the install failed. After that failure I
> started
> getting prompted to install many different hardware drivers including my
> HP
> Media Drive, Ieee controller etc. I bypassed these and evything seemed to
> work so the next time I got asked to install a driver I selected "Don't
> ask
> me this anymore". Well since then Vista will not recognize any new devices
> including my media drive, printers, MP3 player, wireless keyboard and
> mouse
> or the advanced features of my monitor (sound). I tried to recover the
> drivers using the system restore wizard. Syas everything worked but still
> no
> devices.
>
> Tried to recover from a restore point but I don't seem to have any.
>
> ANy ideas short of recovering the system to manufacturers defaults (BY the
> way I also have not been able to run a backup).
My System SpecsSystem Spec
Old 06-24-2008   #3 (permalink)
Steve Wade


 
 

Re: Drivers Gone After SP1 Failure

Thanks COlin. Unfortunately when I try to use this service I get the
following error

An unknown application error occurred. Please try again in a few minutes.
(Been trying for weeks)

"Colin Barnhorst" wrote:
Quote:

> Use the free MS support site for SP1 and see if they can get you going
> without having to restore.
> https://support.microsoft.com/oas/de...spx?prid=11274
>
> "Steve Wade" <SteveWade@xxxxxx> wrote in message
> news:C2998378-2FCC-4345-80F2-8E3574D4D1FF@xxxxxx
Quote:

> >I have an HP Pavillion m8020n desktop with Vista Home Premium. After trying
> > to resolve a number of minor problems HP convinced me to upgrade to SP1.
> > After running for many hours the install failed. After that failure I
> > started
> > getting prompted to install many different hardware drivers including my
> > HP
> > Media Drive, Ieee controller etc. I bypassed these and evything seemed to
> > work so the next time I got asked to install a driver I selected "Don't
> > ask
> > me this anymore". Well since then Vista will not recognize any new devices
> > including my media drive, printers, MP3 player, wireless keyboard and
> > mouse
> > or the advanced features of my monitor (sound). I tried to recover the
> > drivers using the system restore wizard. Syas everything worked but still
> > no
> > devices.
> >
> > Tried to recover from a restore point but I don't seem to have any.
> >
> > ANy ideas short of recovering the system to manufacturers defaults (BY the
> > way I also have not been able to run a backup).
>
My System SpecsSystem Spec
Old 06-25-2008   #4 (permalink)
Colin Barnhorst


 
 

Re: Drivers Gone After SP1 Failure

Is that when you use the start email request button? I am able to get past
that so if you have another computer try from it.

"Steve Wade" <SteveWade@xxxxxx> wrote in message
news:F2AF6FF0-AC3E-4821-8BFA-A6E6655FD95C@xxxxxx
Quote:

> Thanks COlin. Unfortunately when I try to use this service I get the
> following error
>
> An unknown application error occurred. Please try again in a few minutes.
> (Been trying for weeks)
>
> "Colin Barnhorst" wrote:
>
Quote:

>> Use the free MS support site for SP1 and see if they can get you going
>> without having to restore.
>> https://support.microsoft.com/oas/de...spx?prid=11274
>>
>> "Steve Wade" <SteveWade@xxxxxx> wrote in message
>> news:C2998378-2FCC-4345-80F2-8E3574D4D1FF@xxxxxx
Quote:

>> >I have an HP Pavillion m8020n desktop with Vista Home Premium. After
>> >trying
>> > to resolve a number of minor problems HP convinced me to upgrade to
>> > SP1.
>> > After running for many hours the install failed. After that failure I
>> > started
>> > getting prompted to install many different hardware drivers including
>> > my
>> > HP
>> > Media Drive, Ieee controller etc. I bypassed these and evything seemed
>> > to
>> > work so the next time I got asked to install a driver I selected "Don't
>> > ask
>> > me this anymore". Well since then Vista will not recognize any new
>> > devices
>> > including my media drive, printers, MP3 player, wireless keyboard and
>> > mouse
>> > or the advanced features of my monitor (sound). I tried to recover the
>> > drivers using the system restore wizard. Syas everything worked but
>> > still
>> > no
>> > devices.
>> >
>> > Tried to recover from a restore point but I don't seem to have any.
>> >
>> > ANy ideas short of recovering the system to manufacturers defaults (BY
>> > the
>> > way I also have not been able to run a backup).
>>
My System SpecsSystem Spec
Old 06-25-2008   #5 (permalink)
Eric


 
 

Re: Drivers Gone After SP1 Failure

Colin Barnhorst wrote:
Quote:

> Is that when you use the start email request button? I am able to get
> past that so if you have another computer try from it.
>
> "Steve Wade" <SteveWade@xxxxxx> wrote in message
> news:F2AF6FF0-AC3E-4821-8BFA-A6E6655FD95C@xxxxxx
Quote:

>> Thanks COlin. Unfortunately when I try to use this service I get the
>> following error
>>
>> An unknown application error occurred. Please try again in a few minutes.
>> (Been trying for weeks)
>>
>> "Colin Barnhorst" wrote:
>>
Quote:

>>> Use the free MS support site for SP1 and see if they can get you going
>>> without having to restore.
>>> https://support.microsoft.com/oas/de...spx?prid=11274
>>>
>>> "Steve Wade" <SteveWade@xxxxxx> wrote in message
>>> news:C2998378-2FCC-4345-80F2-8E3574D4D1FF@xxxxxx
>>> >I have an HP Pavillion m8020n desktop with Vista Home Premium. After
>>> >trying
>>> > to resolve a number of minor problems HP convinced me to upgrade to
>>> > SP1.
>>> > After running for many hours the install failed. After that failure I
>>> > started
>>> > getting prompted to install many different hardware drivers
>>> including > my
>>> > HP
>>> > Media Drive, Ieee controller etc. I bypassed these and evything
>>> seemed > to
>>> > work so the next time I got asked to install a driver I selected
>>> "Don't
>>> > ask
>>> > me this anymore". Well since then Vista will not recognize any new
>>> > devices
>>> > including my media drive, printers, MP3 player, wireless keyboard and
>>> > mouse
>>> > or the advanced features of my monitor (sound). I tried to recover the
>>> > drivers using the system restore wizard. Syas everything worked but
>>> > still
>>> > no
>>> > devices.
>>> >
>>> > Tried to recover from a restore point but I don't seem to have any.
>>> >
>>> > ANy ideas short of recovering the system to manufacturers defaults
>>> (BY > the
>>> > way I also have not been able to run a backup).
>>>
>
Are you running Norton AV? Apparently NAV has a problem with SP1, the
registry gets munged up and device manager is emptied. There is a fix
from Norton, altho I would be tempted to dump it..
Eric
My System SpecsSystem Spec
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