Windows Vista Forums

Blue Screen Crash Dump - Driver Conflict
  1. #1


    Mel Guest

    Blue Screen Crash Dump - Driver Conflict

    I have problem like I cannot fix by myself. Usually I can find help from the
    internet with error codes but not on this case. Sometimes somehow will my
    computer crash, file what is shown is BDFTDIF.SYS but it's not an malware,
    it's related BitDefender (as it told me google). Anyway I wanted to find a
    way to fix this but still nothing..
    --
    problem and solution center is saying:

    Problem caused by Device Driver

    You received this message because a device driver installed on your computer
    caused Windows to stop unexpectedly. This type of error is referred to as a
    "stop error." A stop error requires you to restart your computer.

    More information

    --------------------------------------------------------------------------------
    Problem report summary

    Problem type - Windows stop error (a message appears on a blue screen with
    error code information)
    Solution available? - No
    What does this problem mean? - Windows has encountered a problem it cannot
    recover from and it needs to be restarted
    Cause - Unknown
    Computer symptoms - A message appears on a blue screen with error code
    information (for example: 0x0000001E, KMODE_EXCEPTION_NOT_HANDLED)
    Additional steps for you to take - Please continue to send problem reports
    so analysts at Microsoft can study and try to correct the problem as quickly
    as possible

    -----------------------------

    Blue Screen is telling me switch off video or bios cache or shadow.. Anyway
    how can I know wich driver is causing it? Event Viewer is not telling also
    nothing much.

    ----
    WERE31D dump file:

    Windows NT Version 6.0 Build: 6001 Service Pack 1
    Product (0x3): Windows Vista (TM) Home Premium
    Edition: HomePremium
    BuildString: 6001.18000.x86fre.longhorn_rtm.080118-1840
    Flavor: Multiprocessor Free
    Architecture: X86
    LCID: 1033
    --------------------------

    Thanks!



      My System SpecsSystem Spec

  2. #2


    Colin Barnhorst Guest

    Re: Blue Screen Crash Dump - Driver Conflict

    You can always uninstall Bit Defender if you are sure it is up to date and
    still faulting the system.

    "Mel" <Mel@xxxxxx> wrote in message
    news:525361F5-A534-4267-910A-13975907B1D9@xxxxxx

    >I have problem like I cannot fix by myself. Usually I can find help from
    >the
    > internet with error codes but not on this case. Sometimes somehow will my
    > computer crash, file what is shown is BDFTDIF.SYS but it's not an malware,
    > it's related BitDefender (as it told me google). Anyway I wanted to find a
    > way to fix this but still nothing..
    > --
    > problem and solution center is saying:
    >
    > Problem caused by Device Driver
    >
    > You received this message because a device driver installed on your
    > computer
    > caused Windows to stop unexpectedly. This type of error is referred to as
    > a
    > "stop error." A stop error requires you to restart your computer.
    >
    > More information
    >
    > --------------------------------------------------------------------------------
    > Problem report summary
    >
    > Problem type - Windows stop error (a message appears on a blue screen
    > with
    > error code information)
    > Solution available? - No
    > What does this problem mean? - Windows has encountered a problem it
    > cannot
    > recover from and it needs to be restarted
    > Cause - Unknown
    > Computer symptoms - A message appears on a blue screen with error code
    > information (for example: 0x0000001E, KMODE_EXCEPTION_NOT_HANDLED)
    > Additional steps for you to take - Please continue to send problem reports
    > so analysts at Microsoft can study and try to correct the problem as
    > quickly
    > as possible
    >
    > -----------------------------
    >
    > Blue Screen is telling me switch off video or bios cache or shadow..
    > Anyway
    > how can I know wich driver is causing it? Event Viewer is not telling also
    > nothing much.
    >
    > ----
    > WERE31D dump file:
    >
    > Windows NT Version 6.0 Build: 6001 Service Pack 1
    > Product (0x3): Windows Vista (TM) Home Premium
    > Edition: HomePremium
    > BuildString: 6001.18000.x86fre.longhorn_rtm.080118-1840
    > Flavor: Multiprocessor Free
    > Architecture: X86
    > LCID: 1033
    > --------------------------
    >
    > Thanks!

      My System SpecsSystem Spec

  3. #3


    Mick Murphy Guest

    RE: Blue Screen Crash Dump - Driver Conflict

    Start>Right-click Computer>Properties>Device Manager>check to see the
    Properties of your Hardware Drivers there.
    --
    Mick Murphy - Qld - Australia


    "Mel" wrote:

    > I have problem like I cannot fix by myself. Usually I can find help from the
    > internet with error codes but not on this case. Sometimes somehow will my
    > computer crash, file what is shown is BDFTDIF.SYS but it's not an malware,
    > it's related BitDefender (as it told me google). Anyway I wanted to find a
    > way to fix this but still nothing..
    > --
    > problem and solution center is saying:
    >
    > Problem caused by Device Driver
    >
    > You received this message because a device driver installed on your computer
    > caused Windows to stop unexpectedly. This type of error is referred to as a
    > "stop error." A stop error requires you to restart your computer.
    >
    > More information
    >
    > --------------------------------------------------------------------------------
    > Problem report summary
    >
    > Problem type - Windows stop error (a message appears on a blue screen with
    > error code information)
    > Solution available? - No
    > What does this problem mean? - Windows has encountered a problem it cannot
    > recover from and it needs to be restarted
    > Cause - Unknown
    > Computer symptoms - A message appears on a blue screen with error code
    > information (for example: 0x0000001E, KMODE_EXCEPTION_NOT_HANDLED)
    > Additional steps for you to take - Please continue to send problem reports
    > so analysts at Microsoft can study and try to correct the problem as quickly
    > as possible
    >
    > -----------------------------
    >
    > Blue Screen is telling me switch off video or bios cache or shadow.. Anyway
    > how can I know wich driver is causing it? Event Viewer is not telling also
    > nothing much.
    >
    > ----
    > WERE31D dump file:
    >
    > Windows NT Version 6.0 Build: 6001 Service Pack 1
    > Product (0x3): Windows Vista (TM) Home Premium
    > Edition: HomePremium
    > BuildString: 6001.18000.x86fre.longhorn_rtm.080118-1840
    > Flavor: Multiprocessor Free
    > Architecture: X86
    > LCID: 1033
    > --------------------------
    >
    > Thanks!

      My System SpecsSystem Spec

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