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07-10-2008
| #1 (permalink) |
| | Intellitype keyboard and mouse We just received a new custom computer with windows vista 64 bit. The keyboard and mouse that we bought a short while ago was the microsoft desktop set 4000. When we try to instal the software from the microsoft download site, the instal fails and we get an error message that says that there may not be enough disc space left to instal the program or an un explained error caused the set up to stop working. We have the correct downloads for the product but we can't use them. And the computer has a 500 gb hardrive. It has Nvida 680 sli configuration. If we hook the keyboard up and restart the system the keyboard isn't recognized. |
My System Specs |
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07-10-2008
| #2 (permalink) |
| | Re: Intellitype keyboard and mouse Did you download the 64-bit version of the software? http://www.microsoft.com/hardware/do...sta_64&lang=en -- Carey Frisch Microsoft MVP Windows Desktop Experience - Windows Vista Enthusiast --------------------------------------------------------------- "Rae" wrote: We just received a new custom computer with windows vista 64 bit. The keyboard and mouse that we bought a short while ago was the microsoft desktop set 4000. When we try to instal the software from the microsoft download site, the instal fails and we get an error message that says that there may not be enough disc space left to instal the program or an un explained error caused the set up to stop working. We have the correct downloads for the product but we can't use them. And the computer has a 500 gb hardrive. It has Nvida 680 sli configuration. If we hook the keyboard up and restart the system the keyboard isn't recognized. |
| My System Specs |
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07-10-2008
| #3 (permalink) |
| | Re: Intellitype keyboard and mouse Yes we downloaded the 64 bit version for both the keyboard and mouse. "Carey Frisch [MVP]" wrote: Quote: > Did you download the 64-bit version of the software? > http://www.microsoft.com/hardware/do...sta_64&lang=en > > -- > Carey Frisch > Microsoft MVP > Windows Desktop Experience - > Windows Vista Enthusiast > > --------------------------------------------------------------- > > "Rae" wrote: > > We just received a new custom computer with windows vista 64 bit. The > keyboard and mouse that we bought a short while ago was the microsoft desktop > set 4000. > When we try to instal the software from the microsoft download site, the > instal fails and we get an error message that says that there may not be > enough disc space left to instal the program or an un explained error caused > the set up to stop working. We have the correct downloads for the product > but we can't use them. And the computer has a 500 gb hardrive. It has Nvida > 680 sli configuration. If we hook the keyboard up and restart the system the > keyboard isn't recognized. > |
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07-11-2008
| #4 (permalink) |
| | Re: Intellitype keyboard and mouse Tried that, also tried an earlier version in compatibility mode. That didn't work either. Thanks though. Rae "Mick Murphy" wrote: Quote: > Rae, right-click on the files>Run as Admin > -- > Mick Murphy - Qld - Australia > > > "Rae" wrote: > Quote: > > Yes we downloaded the 64 bit version for both the keyboard and mouse. > > > > "Carey Frisch [MVP]" wrote: > > Quote: > > > Did you download the 64-bit version of the software? > > > http://www.microsoft.com/hardware/do...sta_64&lang=en > > > > > > -- > > > Carey Frisch > > > Microsoft MVP > > > Windows Desktop Experience - > > > Windows Vista Enthusiast > > > > > > --------------------------------------------------------------- > > > > > > "Rae" wrote: > > > > > > We just received a new custom computer with windows vista 64 bit. The > > > keyboard and mouse that we bought a short while ago was the microsoft desktop > > > set 4000. > > > When we try to instal the software from the microsoft download site, the > > > instal fails and we get an error message that says that there may not be > > > enough disc space left to instal the program or an un explained error caused > > > the set up to stop working. We have the correct downloads for the product > > > but we can't use them. And the computer has a 500 gb hardrive. It has Nvida > > > 680 sli configuration. If we hook the keyboard up and restart the system the > > > keyboard isn't recognized. > > > |
| My System Specs |
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07-11-2008
| #5 (permalink) |
| | Re: Intellitype keyboard and mouse I "suspect" your problem might be the 500 gig drive as I have heard some stories of issue about them. Usually the problem has been when setup with Vista. Check the drive's makers. "Rae" <Rae@xxxxxx> wrote in message news:C00873EF-C347-4890-B97D-94CAD06CD792@xxxxxx Quote: > Tried that, also tried an earlier version in compatibility mode. That didn't > work either. Thanks though. > Rae > > "Mick Murphy" wrote: > Quote: >> Rae, right-click on the files>Run as Admin >> -- >> Mick Murphy - Qld - Australia >> >> >> "Rae" wrote: >> Quote: >> > Yes we downloaded the 64 bit version for both the keyboard and mouse. >> > >> > "Carey Frisch [MVP]" wrote: >> > >> > > Did you download the 64-bit version of the software? >> > > http://www.microsoft.com/hardware/do...sta_64&lang=en >> > > >> > > -- >> > > Carey Frisch >> > > Microsoft MVP >> > > Windows Desktop Experience - >> > > Windows Vista Enthusiast >> > > >> > > --------------------------------------------------------------- >> > > >> > > "Rae" wrote: >> > > >> > > We just received a new custom computer with windows vista 64 bit. The >> > > keyboard and mouse that we bought a short while ago was the microsoft desktop >> > > set 4000. >> > > When we try to instal the software from the microsoft download site, the >> > > instal fails and we get an error message that says that there may not be >> > > enough disc space left to instal the program or an un explained error caused >> > > the set up to stop working. We have the correct downloads for the product >> > > but we can't use them. And the computer has a 500 gb hardrive. It has Nvida >> > > 680 sli configuration. If we hook the keyboard up and restart the system the >> > > keyboard isn't recognized. >> > > |
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