Windows Vista Forums

MISSING DVD ROM DRIVE
  1. #1


    =?Utf-8?B?TG9hbmVy?= Guest

    MISSING DVD ROM DRIVE

    I installed RC 1 today and everything works fine except one thing. I am
    unable to locate my DVD ROM. I've put different DVD's into the Drive and
    nothing detected. I went to Drvice Manager and nothing.

    I have a Gateway 610 XL Media center PC with 200 GB HD, 2 GB of RAM ,
    Pentium 4, 3.0MHZ Processor with 800MHz FSB



    Please Help

    Thanks
    --
    Loaner

      My System SpecsSystem Spec

  2. #2


    James Guest

    Re: MISSING DVD ROM DRIVE

    I have a very similar problem. My DVD Drive is detected though. I put ANY
    disk in and it spins the drive but then the whole computer crashes and will
    not come back at all. So I restart my computer and load Vista and my drive
    is gone (not showing in My Computer or Device Manager). So I restart the
    computer again and load vista and it is back. Try and load a disc again it
    crashes and the same thing happens.

    <DIV>&quot;Loaner&quot; &lt;riptonj@hotmail.com&gt; wrote in message
    news:6B0AE69C-1B05-437D-91BC-426AAE9C653E@microsoft.com...</DIV>>I installed
    RC 1 today and everything works fine except one thing. I am
    > unable to locate my DVD ROM. I've put different DVD's into the Drive and
    > nothing detected. I went to Drvice Manager and nothing.
    >
    > I have a Gateway 610 XL Media center PC with 200 GB HD, 2 GB of RAM ,
    > Pentium 4, 3.0MHZ Processor with 800MHz FSB
    >
    > Please Help
    >
    > Thanks
    > --
    > Loaner



      My System SpecsSystem Spec

  3. #3


    Michael D Guest

    Re: MISSING DVD ROM DRIVE

    Try this http://support.microsoft.com/default...en-us%3B314060



    "Loaner" <riptonj@hotmail.com> wrote in message
    news:417C2931-5A8D-4773-B9DD-27640FC77A4B@microsoft.com...
    > Thanks, for your help. I tried what you said by putting the DVD in the
    > drive
    > and restarting . The drive is detected in the middle of restarting because
    > I
    > will be asked to "PRESS ANY KEY TO BOOT FROM CD OR DVD' If I press a key I
    > am
    > taken to the DVD, however whenever the computer is restarted, there is no
    > sign of the Drive in My Computer or Device Manager.
    > I have all the latest updates from Windows Update.
    > --
    > Loaner
    >
    >
    > "James" wrote:
    >
    >> I have a very similar problem. My DVD Drive is detected though. I put ANY
    >> disk in and it spins the drive but then the whole computer crashes and
    >> will
    >> not come back at all. So I restart my computer and load Vista and my
    >> drive
    >> is gone (not showing in My Computer or Device Manager). So I restart the
    >> computer again and load vista and it is back. Try and load a disc again
    >> it
    >> crashes and the same thing happens.
    >>
    >> <DIV>"Loaner" <riptonj@hotmail.com> wrote in message
    >> news:6B0AE69C-1B05-437D-91BC-426AAE9C653E@microsoft.com...</DIV>>I
    >> installed
    >> RC 1 today and everything works fine except one thing. I am
    >> > unable to locate my DVD ROM. I've put different DVD's into the Drive
    >> > and
    >> > nothing detected. I went to Drvice Manager and nothing.
    >> >
    >> > I have a Gateway 610 XL Media center PC with 200 GB HD, 2 GB of RAM ,
    >> > Pentium 4, 3.0MHZ Processor with 800MHz FSB
    >> >
    >> > Please Help
    >> >
    >> > Thanks
    >> > --
    >> > Loaner

    >>




      My System SpecsSystem Spec

  4. #4


    =?Utf-8?B?TG9hbmVy?= Guest

    RE: MISSING DVD ROM DRIVE

    yMichael,

    Thanks for your suggestion, however that did not work. I Tried loading the
    fix automatically as well as manually in the Registry and no change.
    I did get the DVD Rom to work using the compatability Wizard. and selecting
    ' I WANT TO USE THE PROGRAM IN THE CD ROM" That however, only works when it
    feels like it. Sometimes it works and sometimes it does not. I was able to
    load a program, but I can't get the program to work.
    --
    Loaner


    "Loaner" wrote:

    > I installed RC 1 today and everything works fine except one thing. I am
    > unable to locate my DVD ROM. I've put different DVD's into the Drive and
    > nothing detected. I went to Drvice Manager and nothing.
    >
    > I have a Gateway 610 XL Media center PC with 200 GB HD, 2 GB of RAM ,
    > Pentium 4, 3.0MHZ Processor with 800MHz FSB
    >
    > Please Help
    >
    > Thanks
    > --
    > Loaner


      My System SpecsSystem Spec

  5. #5


    =?Utf-8?B?RHVyZWxsIExlaXN0ZXI=?= Guest

    RE: MISSING DVD ROM DRIVE

    Funny I have the exact same machine and am having the same issue, with one
    exception. About 15 mins. after install, Windows suddenly detected the drive
    and installed the drivers for it. I used the drive several times during that
    session and went to bed after shutting down. Big mistake. When I booted the
    machine back up the drive was gone!

    The registry and event logs recorded the install incident so I know it was
    there! For some reason it has been disabled again. Incidentally my registry
    keys do NOT have the upperfilters and lowerfilters keys in them... Still
    trying...

    "Loaner" wrote:

    > yMichael,
    >
    > Thanks for your suggestion, however that did not work. I Tried loading the
    > fix automatically as well as manually in the Registry and no change.
    > I did get the DVD Rom to work using the compatability Wizard. and selecting
    > ' I WANT TO USE THE PROGRAM IN THE CD ROM" That however, only works when it
    > feels like it. Sometimes it works and sometimes it does not. I was able to
    > load a program, but I can't get the program to work.
    > --
    > Loaner
    >
    >
    > "Loaner" wrote:
    >
    > > I installed RC 1 today and everything works fine except one thing. I am
    > > unable to locate my DVD ROM. I've put different DVD's into the Drive and
    > > nothing detected. I went to Drvice Manager and nothing.
    > >
    > > I have a Gateway 610 XL Media center PC with 200 GB HD, 2 GB of RAM ,
    > > Pentium 4, 3.0MHZ Processor with 800MHz FSB
    > >
    > > Please Help
    > >
    > > Thanks
    > > --
    > > Loaner


      My System SpecsSystem Spec

  6. #6


    pb florance Guest

    RE: MISSING DVD ROM DRIVE

    I am having pretty much the same issue. The E drive, A Sony DRV 700 ATA
    shows up on a fresh boot under device manager, then it vanishes. Refresh
    doesnt' find it and Windows reports drivers are up-to-date when I scan and
    it's there. The F drive, a Pioneer ROM works fine.

    Reboot... and E is there... then gone.

    I replaced the cable just to make sure that wasn't an issue, no change.

    This is on a Sony Viao RZ26g
    --
    pb



      My System SpecsSystem Spec

  7. #7


    Durell Leister Guest

    RE: MISSING DVD ROM DRIVE

    Interestingly enough, my drive shows up after I put the machine into sleep
    mode and then wake it up. It disappears again after a reboot. Very
    frustrating.

    "pb florance" wrote:

    > I am having pretty much the same issue. The E drive, A Sony DRV 700 ATA
    > shows up on a fresh boot under device manager, then it vanishes. Refresh
    > doesnt' find it and Windows reports drivers are up-to-date when I scan and
    > it's there. The F drive, a Pioneer ROM works fine.
    >
    > Reboot... and E is there... then gone.
    >
    > I replaced the cable just to make sure that wasn't an issue, no change.
    >
    > This is on a Sony Viao RZ26g
    > --
    > pb
    >
    >


      My System SpecsSystem Spec

  8. #8


    pb florance Guest

    RE: MISSING DVD ROM DRIVE

    I "put my machine to sleep" and as your reported, there was the missing
    DVD... until I put a CD in to see what happens. Checked device manager...
    and it's gone again.

    Maybe it's a ground hog issue.
    --
    pb


    "Durell Leister" wrote:

    > Interestingly enough, my drive shows up after I put the machine into sleep
    > mode and then wake it up. It disappears again after a reboot. Very
    > frustrating.
    >
    > "pb florance" wrote:
    >
    > > I am having pretty much the same issue. The E drive, A Sony DRV 700 ATA
    > > shows up on a fresh boot under device manager, then it vanishes. Refresh
    > > doesnt' find it and Windows reports drivers are up-to-date when I scan and
    > > it's there. The F drive, a Pioneer ROM works fine.
    > >
    > > Reboot... and E is there... then gone.
    > >
    > > I replaced the cable just to make sure that wasn't an issue, no change.
    > >
    > > This is on a Sony Viao RZ26g
    > > --
    > > pb
    > >
    > >


      My System SpecsSystem Spec

  9. #9


    garz Guest

    RE: MISSING DVD ROM DRIVE

    I'm in the same boat.
    although my Vista goes one further and wont boot unless I have a Vista disk
    in the IDE DVD drive. I have to wait till the "Press any key to boot from CD"
    comes up and let it time out. Bingo, right into Vista ! I can put up with
    this for a few more days but the No DVD or CD is killing me.


    Has anyone come up with a fix for this not recognize the cd/dvd ?.

    Thanks for any help
    gmontz

    "Loaner" wrote:

    > I installed RC 1 today and everything works fine except one thing. I am
    > unable to locate my DVD ROM. I've put different DVD's into the Drive and
    > nothing detected. I went to Drvice Manager and nothing.
    >
    > I have a Gateway 610 XL Media center PC with 200 GB HD, 2 GB of RAM ,
    > Pentium 4, 3.0MHZ Processor with 800MHz FSB
    >
    > Please Help
    >
    > Thanks
    > --
    > Loaner


      My System SpecsSystem Spec

  10. #10


    Donald L McDaniel Guest

    Re: MISSING DVD ROM DRIVE

    On Wed, 13 Sep 2006 06:08:04 -0500, "Michael D"
    <michaeldh8@hotmail.com> wrote:

    >Try this http://support.microsoft.com/default...en-us%3B314060
    >
    >
    >
    >"Loaner" <riptonj@hotmail.com> wrote in message
    >news:417C2931-5A8D-4773-B9DD-27640FC77A4B@microsoft.com...
    >> Thanks, for your help. I tried what you said by putting the DVD in the
    >> drive
    >> and restarting . The drive is detected in the middle of restarting because
    >> I
    >> will be asked to "PRESS ANY KEY TO BOOT FROM CD OR DVD' If I press a key I
    >> am
    >> taken to the DVD, however whenever the computer is restarted, there is no
    >> sign of the Drive in My Computer or Device Manager.
    >> I have all the latest updates from Windows Update.
    >> --
    >> Loaner
    >>
    >>
    >> "James" wrote:
    >>
    >>> I have a very similar problem. My DVD Drive is detected though. I put ANY
    >>> disk in and it spins the drive but then the whole computer crashes and
    >>> will
    >>> not come back at all. So I restart my computer and load Vista and my
    >>> drive
    >>> is gone (not showing in My Computer or Device Manager). So I restart the
    >>> computer again and load vista and it is back. Try and load a disc again
    >>> it
    >>> crashes and the same thing happens.
    >>>
    >>> <DIV>"Loaner" <riptonj@hotmail.com> wrote in message
    >>> news:6B0AE69C-1B05-437D-91BC-426AAE9C653E@microsoft.com...</DIV>>I
    >>> installed
    >>> RC 1 today and everything works fine except one thing. I am
    >>> > unable to locate my DVD ROM. I've put different DVD's into the Drive
    >>> > and
    >>> > nothing detected. I went to Drvice Manager and nothing.
    >>> >
    >>> > I have a Gateway 610 XL Media center PC with 200 GB HD, 2 GB of RAM ,
    >>> > Pentium 4, 3.0MHZ Processor with 800MHz FSB
    >>> >
    >>> > Please Help
    >>> >
    >>> > Thanks
    >>> > --
    >>> > Loaner
    >>>

    >



    This method works whether one has burner software installed or not.
    I had no such software installed when my DVD driive went missing from
    Computer.

    I had left the PrintShop 20 Deluxe DVD in the drive over night, and
    when I went to use a DVD the next morning, I was unable to eject it
    from within Vista RC2 (Build 5744). In fact, the drive didn't show up
    in Vista. This seems to be an ongoing problem if a disk is left in
    the drive for more than a few hours.

    My drive is a "Mat****a DVD/CD -R UJ846". Actually, it is a normal 8x
    Dual-Layer DVD recorder/reader, as found in the Intel iMac 17"
    machine.

    I had to reboot into OS X to eject the DVD, then boot back into Vista.
    This failed to bring back the DVD drive in Vista, however.

    I followed the advice contained in the Microsoft article you posted,
    and it worked like a charm, returning my DVD drive back to the
    Desktop. Removing this key also seems to have the effect of keeping
    the drive from disappearing in the future.

    Perhaps Microsoft should remove this key entirely in the next
    iteration of Vista (hopefully that iteration will be the RTM).

    By the way, in the Registry entry for the DVD drive, there is NO
    "Lower Limit" key, only the "Upper Limit" key. Snipping it out seems
    to be a great solution for an ugly problem, and it seems to have no
    other effects than causing the correct driver to be reinstalled.

    Trying to uninstall the driver in Device Manager has no effect, by the
    way (other than to reinstall a faulty driver when you reboot). It
    must be getting corrupted somehow when I leave a disk in the drive for
    any substantial length of time.)

    Only the method you pointed out works for me.

      My System SpecsSystem Spec

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MISSING DVD ROM DRIVE problems?

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